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Hotel Baslertor

Luzern , Pfistergasse 17 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Baslertor in Lucerne receives high praise for its central and accessible location, making it an ideal choice for city explorers. Nestled in the heart of Lucerne's old town, it situates guests within walking distance to key landmarks such as the Lucerne Bridge and Lake Luzern, while offering easy access to the central train and bus stations. This prime location provides a tranquil retreat amidst bustling city life, enhanced by the charming surroundings of covered bridges and picturesque streets.

The hotel does not offer onsite breakfast, yet guests find ample nearby dining options, ranging from cozy cafes to popular bistros. While some find external breakfast costs higher than expected, the staff at Hotel Baslertor are helpful in recommending nearby spots, ensuring guests start their day well.

Room accommodations are generally commended for their comfort and spaciousness, particularly the family rooms that cater to larger groups. Despite minor noise concerns and some areas appearing slightly dated, rooms are consistently described as clean, functional, and inviting. The hotel maintains high standards of cleanliness, which extend to the pool area, adding to the positive guest experience.

Staff at the hotel are often lauded for their friendliness and professionalism, contributing significantly to the welcoming atmosphere. Their helpful nature and willingness to provide information enhances the hotel’s reputation as a hospitable and accommodating choice for travelers.

Although the Wi-Fi connectivity varies, with some guests experiencing challenges during their stay, the staff are proactive in offering solutions to mitigate issues. The pool, a distinct feature during warmer months, is well-received as a relaxing oasis, especially for families with children.

Overall, Hotel Baslertor is a solid choice for those seeking a centrally located, clean, and friendly base to explore Lucerne. While reviews on bedding and Wi-Fi are mixed, the hotel's strategic location, attentive staff, and clean facilities make it a reliable and charming place to stay.
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Hotel near Nightlife Spots

Located on Pfistergasse, Hotel Baslertor is near Cafe Bar Lokal and Cheers Pub.

Hotel with Swimming Pool

This hotel features a seasonal outdoor swimming pool.

Heated Pool Outdoor Pool

Small Hotel

Located in a historic building, this hotel offers a unique and charming experience. Its central location provides easy access to Lucerne's attractions.

3-Star Hotel

Located in the Old Town of Lucerne, this hotel provides easy access to the city's historical sites and attractions. It offers a comfortable stay in a central location.

Hotel with Outdoor Pool

Features a seasonal outdoor swimming pool. It is well-located in the center of Lucerne and offers free WiFi.

Historic Hotel

Family Friendly Hotel

Hotel with Heated Pool

Room Types

Double Room Room with cable TV and a private bathroom with a hairdryer. Some rooms have air conditioning and a bathtub (on request only, subject to availability).

Triple Room Room with cable TV and a private bathroom with a hairdryer.

Quadruple Room Room with cable TV and a private bathroom with a hairdryer.

Quintuple Room Room with cable TV and a private bathroom with a hairdryer.

Octuple Room Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 9 beds.

Budget Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

Double Room with Terrace This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

About Hotel Baslertor

License: 79210

Guest Reviews

8.2

Very Good

Location

Nestled in the heart of Lucerne, Hotel Baslertor boasts an unrivaled location that makes it a prime choice for city explorers. Situated within easy walking distance to essential landmarks, such as the renowned Lucerne Bridge and the tranquil Lake Luzern, this hotel offers an ideal base for those looking to immerse themselves in the city's historic and cultural offerings. Guests consistently highlight the convenience of being just a stone's throw from the central train and bus stations, ensuring seamless access to transportation.

The hotel is perfectly positioned amid the charm of the old town, surrounded by a network of scenic covered bridges, quiet streets, and vibrant commercial areas. With its proximity to an array of restaurants, shops, and the serene riverside, visitors find nearly everything they desire close at hand. The central yet peaceful location provides a tranquil retreat amidst the bustling city life.

Hotel Baslertor promises not only geographical convenience but also delightful service that complements its strategic setting. Whether it's for a brief city tour or an extended stay, this hotel in Lucerne is lauded as a touchpoint for ease, accessibility, and quintessential Swiss charm.

Breakfast

Hotel Baslertor is an establishment that, while not offering breakfast within its premises, provides guests with ample opportunities to explore nearby dining options. Despite the absence of breakfast offerings at the hotel itself, visitors can find various cafes and bistros in the vicinity that serve breakfast from around 8:00 AM, ensuring that guests are not left without morning meal choices.

For those open to a short walk, options like a cozy pub or bistro across the street can satisfy breakfast cravings, with some places offering meals that guests have rated positively. Additionally, helpful staff contribute valuable information on where to find good breakfast spots nearby, enhancing the overall guest experience. However, some guests noted that the cost for external breakfast solutions was on the higher side, with vouchers available for nearby cafes priced at 15 CHF or even USD 20, which some found steep for the choices offered.

While having breakfast included would certainly be a convenient addition to the hotel, travelers can enjoy exploring the local dining scene without much inconvenience. For those staying at Hotel Baslertor, it's beneficial to be aware of the morning meal arrangements well in advance, allowing them to plan accordingly and take advantage of the diverse breakfast options around the city.

Rooms

Hotel Baslertor offers a comfortable stay in a prime location, ideal for visitors wanting to explore the central area. Many guests appreciate the spaciousness and comfort of the rooms, with particular praise for family accommodations that are large enough to accommodate groups comfortably. The rooms often feature clean and modern decor, ample space, and some even include terraces or balconies, providing a pleasant outdoor area.

Despite occasional concerns about noise and the dated appearance of some areas, the rooms are generally found to be well-equipped and functional. The hotel ensures cleanliness across all accommodations, including notably tidy bathrooms. While some rooms and bathrooms are on the smaller side, they maintain a cozy and inviting atmosphere. The overall impression is that Hotel Baslertor combines a feeling of comfort with strategic location, making it a strong choice for travelers seeking a reliable and convenient place to stay.

Beds

Hotel Baslertor seems to offer a mixed experience when it comes to the bedding, with a significant number of guests highlighting the comfort of their stay. Many reviewers describe the beds as very comfortable, with several noting that their rooms, which are often cozy and spacious, provide everything needed for a restful experience. The excellent room amenities and large bathrooms are frequently praised, adding to the sense of comfort and relaxation.

However, some guests point out issues with the beds, particularly mentioning discomfort related to hard mattresses, beds that creak, and the unconventional setup of double beds consisting of two separate mattresses. The firmness of the mattresses is a recurring concern, with some mentioning that they are either too hard or too soft for their preference. There are also varied opinions about the pillows, with some finding them too hard or high.

Despite these mixed reviews, many still find the bedding sufficient and clean, comfortably accommodating families, with good mattress quality noted in some instances. While the hotel provides a tranquil setting with features like a large bathroom and a pool, the overall sleeping experience may depend on personal preferences regarding mattress firmness and pillow softness.

Cleanliness

Hotel Baslertor is generally praised for its exceptional cleanliness and comfortable accommodations. Guests highlight the neat and well-maintained rooms, which are often described as bright, airy, and imbued with a sense of orderliness. The hotel's central location is another favorable point, providing convenience for travelers and contributing to a peaceful and quiet environment, especially for rooms not facing the street. Visitors also frequently commend the friendly and helpful staff who enhance the welcoming atmosphere of the hotel.

While the majority of reviews express satisfaction with the cleanliness, certain areas suggest room for improvement, such as carpets that show signs of wear, and occasional issues with bathroom cleanliness. Despite these minor drawbacks, guests consistently emphasize the pleasant and calm vibe of the property. The rooms are noted for being spacious and comfortable, often equipped with functional amenities like kettles and offering good access to local transportation and public Wi-Fi.

Other facilities, including the pool area, receive positive remarks for their cleanliness. Overall, Hotel Baslertor's commitment to providing a clean, comfortable, and well-located stay is evident from the many positive reviews, with the helpful staff playing an integral role in ensuring guest satisfaction.

Staff

At Hotel Baslertor, guests are sure to be greeted by an exceptionally friendly and accommodating team. The staff consistently receives praise for their warm and welcoming demeanor, creating an inviting atmosphere for visitors. Whether at the reception or by the pool-side bar, employees are noted for their professionalism and attentiveness. Guests highlight the helpful nature of the staff, who go above and beyond to provide information and recommendations, ensuring a pleasant stay. Mentioned by name, team members like Mr. Lars, Tobias, and Rahel are singled out for their marvelous service, underscoring the personalized attention that guests enjoy. Cleanliness, courtesy, and a willingness to accommodate various needs define the service at this hotel, making it a reliable choice for those seeking a central location with an excellent level of hospitality.

Wi-Fi

At Hotel Baslertor, guests have experienced a mixed bag of Wi-Fi connectivity. Some have praised the hotel for providing a good Wi-Fi service, highlighting the strong signal and easy login process that makes internet access straightforward in certain areas. While accessibility in some parts of the hotel appears to be satisfactory, a number of guests have encountered difficulties with connectivity in their rooms, mentioning no or weak Wi-Fi signals on the fourth floor specifically. Unfortunately, this has led to spotty access for some, with Wi-Fi being neither functional nor consistently usable throughout the premises. Nonetheless, when issues arose, the dedicated staff came to the rescue by offering a mobile hotspot solution to ensure that guests were able to stay connected and complete important tasks. Despite these inconsistencies, there are indications that guests can find good public Wi-Fi spots throughout the city, complementing the effort made by the staff to mitigate challenges within the hotel.

Pool

Hotel Baslertor offers a delightful pool experience, particularly during the summer when the outdoor pool becomes a cool oasis for guests. Many reviewers speak highly of the pool, highlighting it as a wonderful spot to unwind after a long day. The solar-heated pool adds an extra touch of comfort, ensuring a pleasant swim even on cooler days. The pool terrace, complete with a bar open from 3 PM to 9 PM, is praised as a standout feature, providing a perfect place to relax and enjoy the surroundings.

Despite its relatively small size, the pool remains clean and well-maintained, earning compliments from visitors who find it a refreshing escape from hot weather. Families seem to appreciate the pool for providing relief and entertainment, noting its suitability for children. The combination of the pool and hot tub is acknowledged as a welcome addition, offering a great spot for both cooling off and relaxation.

Overall, guests appreciate the pool as a distinctive advantage of Hotel Baslertor, setting it apart from many other properties. While some visitors mention the pool's limited availability due to seasonal factors, its appeal as a refreshing retreat during warm days is a recurring theme in reviews.

Family

Hotel Baslertor emerges as a family-friendly destination with accommodations tailored for those traveling with children. The family rooms are frequently praised for their spaciousness and ability to comfortably house larger groups, whether a family of four or even five, with options like quad rooms featuring four single beds. Many highlight that the hotel is an ideal setting for family stays, due to both the thoughtful amenities and the accommodating nature of the staff. Guests appreciate the comfortable and sizable rooms, perfect for short stays, making it a great deal for families looking to enjoy a convenient and pleasant visit. Additionally, the presence of a pool adds to the family-friendly atmosphere, offering children engaging activities and parents a more relaxed travel experience. The hotel's ability and willingness to adjust to the needs of its guests further solidifies its reputation as an accommodating venue for family travel.

Yes, Hotel Baslertor has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Baslertor.

No, Hotel Baslertor doesn't allow dogs.

No, parking facilities aren't available at Hotel Baslertor.

No, Hotel Baslertor doesn't have a gym.

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