Anstatthotel Luzern - self-check-in
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Summary of reviewsAnstatthotel Luzern - self-check-in, located on the outskirts of Lucerne, benefits from its proximity to public transportation, making it an ideal choice for budget-conscious travelers seeking convenience. The hotel's accessibility to bus stops, train stations, supermarkets and restaurants makes it easy for guests to explore Lucerne and its attractions. The setting, though industrial and less visually appealing, offers a quiet and relatively noiseless environment for a restful stay.
The rooms at Anstatthotel Luzern are noted for their cleanliness and functionality, providing essential amenities such as mini-fridges, electric stoves, microwaves and kitchen utensils, which allow for a self-sufficient experience. The accommodations are spacious, featuring balconies or terraces with some offering views of Pilatus mountain. Cleanliness is generally praised with rooms being described as tidy and well-organized. However, some guests have pointed out issues like excessive warmth, lack of air conditioning and dated furnishings.
The staff interactions receive mixed reviews; the customer service is frequently lauded for being friendly and supportive, particularly the cleaning staff. However, the lack of on-site personnel and the reliance on phone or app communication pose challenges for some guests, particularly after 9 pm.
Free WiFi is one of the hotel's strong suits, consistently praised for its speed and reliability, though the mobile-based key system requiring an internet connection has proven difficult for some guests, particularly those who are less tech-savvy.
Parking is available but comes with its own set of challenges. The hotel offers various parking options, including secure underground parking at affordable rates. However, there is no free parking and the requirement for cash or specific apps for payment can be inconvenient. The parking facility itself is often steep and difficult to find even with GPS.
Overall, Anstatthotel Luzern - self-check-in presents a practical, affordable option for travelers who value convenience, cleanliness and functionality, despite a few areas needing improvement. The hotel’s amenities and connectivity make it a good value for money. However, potential guests should be prepared for digital interactions and parking payment nuances.
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The rooms at Anstatthotel Luzern are noted for their cleanliness and functionality, providing essential amenities such as mini-fridges, electric stoves, microwaves and kitchen utensils, which allow for a self-sufficient experience. The accommodations are spacious, featuring balconies or terraces with some offering views of Pilatus mountain. Cleanliness is generally praised with rooms being described as tidy and well-organized. However, some guests have pointed out issues like excessive warmth, lack of air conditioning and dated furnishings.
The staff interactions receive mixed reviews; the customer service is frequently lauded for being friendly and supportive, particularly the cleaning staff. However, the lack of on-site personnel and the reliance on phone or app communication pose challenges for some guests, particularly after 9 pm.
Free WiFi is one of the hotel's strong suits, consistently praised for its speed and reliability, though the mobile-based key system requiring an internet connection has proven difficult for some guests, particularly those who are less tech-savvy.
Parking is available but comes with its own set of challenges. The hotel offers various parking options, including secure underground parking at affordable rates. However, there is no free parking and the requirement for cash or specific apps for payment can be inconvenient. The parking facility itself is often steep and difficult to find even with GPS.
Overall, Anstatthotel Luzern - self-check-in presents a practical, affordable option for travelers who value convenience, cleanliness and functionality, despite a few areas needing improvement. The hotel’s amenities and connectivity make it a good value for money. However, potential guests should be prepared for digital interactions and parking payment nuances.
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Guest Reviews
Located on the outskirts of Lucerne, Anstatthotel Luzern - self-check-in offers an advantageous location with easy access to public transportation. The hotel is particularly convenient for those traveling by bus or train, as numerous bus stops and train stations are within walking distance. Public transport can bring guests to Lucerne's city center in about 10 to 20 minutes, which allows easy exploration of tourist attractions and access to shopping options like Lidl and other supermarkets.
Despite being away from the city center, the location is appreciated for its affordability and convenience, making it a suitable choice for budget-conscious travelers. The proximity to essential amenities like markets and restaurants also adds to its appeal. The neighborhood is generally quiet and safe with good connectivity to both local buses and the train station, making it accessible for stopover stays and family trips alike.
The surroundings may not be the most aesthetically pleasing, situated near busy roads and industrial areas, but the practicality of the location and the inclusion of public transportation cards offer a significant benefit. The hotel's setting makes it relatively noiseless at the back, ensuring a comfortable stay for guests who prioritize quietness.
While some might find the area a bit far from the city center and slightly inconvenient due to its industrial character, it remains a practical option for those who need an affordable place to stay with excellent transport links and essential facilities nearby.
Anstatthotel Luzern offers a variety of rooms that emphasize cleanliness and functionality. The rooms are generally spacious with several guests appreciating the ample space available. The accommodations come well-equipped with essential amenities such as mini-fridges, electric stoves, microwaves, coffee makers and kitchen utensils, making it easy for guests to prepare their own meals.
Many rooms feature balconies or terraces, some boasting views of the Pilatus mountain, which adds to the appeal of the accommodations. The rooms are often described as clean with comfortable beds and minimal noise from neighbors due to good insulation.
However, there are some drawbacks noted by guests. Some rooms were reported to be excessively warm with ventilation issues and the absence of air conditioning. Others mentioned that the decor and furnishings were a bit dated or worn-out. The smaller rooms, especially those fitted for two or three people, might feel cramped to some.
The bathroom facilities are mostly considered adequate, though a few guests found them to be on the older side. While the basic amenities are fully functional, there are instances where certain features, such as e-keys and mirrors, needed maintenance.
Located in Emmen, the hotel provides easy access to shopping centers and playgrounds, making it suitable for families. The low cost of the rooms, combined with their spaciousness and complete set of amenities, offers good value for money. Although there are areas for improvement, Anstatthotel Luzern is a practical choice for budget-conscious travelers looking for a comfortable and self-sufficient stay.
At the Anstatthotel Luzern, guests had varied experiences with the beds, though positive comments also emerged in the midst of mixed feedback. For many, the beds were described as comfortable with several guests noting the bedding sets to be cozy and the beds themselves wide and accommodating. There were instances of travelers appreciating the convenient amenities like the well-stocked kitchenette and the generally clean and tidy rooms, which added to a pleasant sleeping environment.
However, other reviews reflected less favorable experiences. Some beds, especially those mounted on walls in three-bed rooms, presented challenges such as awkward bunk arrangements that led guests to bump their heads. There were mentions of issues with firmness with some mattresses being described as very hard, uneven or prone to separating if made up of two singles joined together. This often led to discomfort with comments on poor pillow quality further contributing to unsatisfactory sleep. Noise from squeaky beds and instability was also a recurring issue.
Cleanliness occasionally came into question with some bed linens and mattresses perceived as not hygienic or past their prime. The overall consensus highlighted a need for upgrades in mattress quality and improvements in bed stability, while acknowledging that when conditions aligned, the beds could offer a comfortable resting spot.
The cleanliness at Anstatthotel Luzern - self-check-in receives largely positive feedback from guests, though some areas warrant improvement. Guests repeatedly highlight that the rooms and apartments are clean with many noting that they were very clean, spacious and well-organized. The bedding, furnishings and towels were frequently mentioned as being clean and comfortable, contributing to an overall satisfactory experience. The cleaning staff are often described as friendly and polite with some guests noting a high-quality cleanliness, particularly in rooms and bathrooms.
However, critiques are also prevalent. Some guests pointed out specific issues like dusty floors, moldy bathroom areas and outdated furnishings. Hallways and communal areas were occasionally mentioned as having an unpleasant odor or being dirty, which detracted from the overall experience. Specific complaints included unclean floors, dirty bathroom joints, messy dining areas and noisy cleaners.
Despite these shortcomings, most guests seemed to find the property's cleanliness satisfactory for their stay, especially highlighting the thoroughness of room cleaning and the frequency of weekly cleaning services. For those who value independence during travel, the self-check-in system complements the generally clean state of the rooms, making it a practical choice.
The reviews for Anstatthotel Luzern - self-check-in highlight both positive and negative aspects of staff interactions. On the upside, the customer service was frequently praised as great with staff described as friendly, helpful and very supportive. Many guests noted that the cleaning staff were friendly and competent and assistance via phone or apps was generally swift and effective. The staff were often quick to respond to queries and were able to resolve issues promptly when they arose.
However, there were some downsides. The lack of on-site staff and reception was a recurring concern with guests needing to rely on phone or app communication for assistance, which sometimes ended at 9pm. Some reported slow or poor responses, unfriendly interactions over the phone and a lack of concern from staff about resolving issues. Cleanliness was another issue with complaints about loud housekeeping staff and inadequate cleaning services—sometimes beds were not changed and bathrooms were not found to be in good condition.
Overall, while the digital and contactless approach of Anstatthotel Luzern worked well for some, the absence of on-site staff and inconsistent service quality were significant drawbacks for others.
At Anstatthotel Luzern, guests have consistently praised the quality of the WiFi with many describing it as excellent, perfect and very fast. The strong and reliable internet connection has been particularly appreciated by those needing to take work calls or manage remote tasks. Despite a few instances of the internet dropping or not working in specific areas like the garage, the overall feedback highlights good and fast WiFi.
However, accessing the hotel involves a mobile-based key system through an app that requires an internet connection. This aspect has been found to be challenging for some guests, particularly those who are not tech-savvy. The requirement to have mobile data to open the front door and access rooms, as well as needing WiFi for check-in and key functionality, has been noted. Some guests experienced difficulties when the WiFi was down or when they did not receive the WiFi password promptly, leading to frustration and lost time during their stay.
Although the app-based key system generally worked well at the entrance, it sometimes required multiple attempts to function at room doors. Specific issues with certain phone models were also mentioned. While the connectivity-related aspects of the hotel are generally positive, there is room for improvement in the ease of use and reliability of the digital key system.
The parking situation at Anstatthotel Luzern - self-check-in offers a mixed bag of experiences for guests. On the positive side, there are various options including on-site and underground parking with many reviews highlighting the availability of parking spaces either directly at the building or nearby. The underground parking is secure and considered affordable with reasonable rates around 7 CHF for 24 hours. Convenient payment methods, such as coins and a parking app, are also available, simplifying the process for many.
However, several challenges come with the parking facilities as well. There is no free parking available and some guests noted that paying for parking is only possible with cash or through a specific app, which requires advance preparation. Furthermore, the parking itself has some drawbacks; it is noted to be very steep and occasionally difficult to find even with GPS. Some guests have reported the parking meters did not accept credit cards or were not functioning properly. The basement parking garage has a height restriction of 2 meters, which forced some guests to find alternative parking solutions.
Overall, while parking is available and generally affordable, it is essential for future guests to be prepared for potential difficulties in payment and accessibility.
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Location
Despite being away from the city center, the location is appreciated for its affordability and convenience, making it a suitable choice for budget-conscious travelers. The proximity to essential amenities like markets and restaurants also adds to its appeal. The neighborhood is generally quiet and safe with good connectivity to both local buses and the train station, making it accessible for stopover stays and family trips alike.
The surroundings may not be the most aesthetically pleasing, situated near busy roads and industrial areas, but the practicality of the location and the inclusion of public transportation cards offer a significant benefit. The hotel's setting makes it relatively noiseless at the back, ensuring a comfortable stay for guests who prioritize quietness.
While some might find the area a bit far from the city center and slightly inconvenient due to its industrial character, it remains a practical option for those who need an affordable place to stay with excellent transport links and essential facilities nearby.
Rooms
Many rooms feature balconies or terraces, some boasting views of the Pilatus mountain, which adds to the appeal of the accommodations. The rooms are often described as clean with comfortable beds and minimal noise from neighbors due to good insulation.
However, there are some drawbacks noted by guests. Some rooms were reported to be excessively warm with ventilation issues and the absence of air conditioning. Others mentioned that the decor and furnishings were a bit dated or worn-out. The smaller rooms, especially those fitted for two or three people, might feel cramped to some.
The bathroom facilities are mostly considered adequate, though a few guests found them to be on the older side. While the basic amenities are fully functional, there are instances where certain features, such as e-keys and mirrors, needed maintenance.
Located in Emmen, the hotel provides easy access to shopping centers and playgrounds, making it suitable for families. The low cost of the rooms, combined with their spaciousness and complete set of amenities, offers good value for money. Although there are areas for improvement, Anstatthotel Luzern is a practical choice for budget-conscious travelers looking for a comfortable and self-sufficient stay.
Beds
However, other reviews reflected less favorable experiences. Some beds, especially those mounted on walls in three-bed rooms, presented challenges such as awkward bunk arrangements that led guests to bump their heads. There were mentions of issues with firmness with some mattresses being described as very hard, uneven or prone to separating if made up of two singles joined together. This often led to discomfort with comments on poor pillow quality further contributing to unsatisfactory sleep. Noise from squeaky beds and instability was also a recurring issue.
Cleanliness occasionally came into question with some bed linens and mattresses perceived as not hygienic or past their prime. The overall consensus highlighted a need for upgrades in mattress quality and improvements in bed stability, while acknowledging that when conditions aligned, the beds could offer a comfortable resting spot.
Cleanliness
However, critiques are also prevalent. Some guests pointed out specific issues like dusty floors, moldy bathroom areas and outdated furnishings. Hallways and communal areas were occasionally mentioned as having an unpleasant odor or being dirty, which detracted from the overall experience. Specific complaints included unclean floors, dirty bathroom joints, messy dining areas and noisy cleaners.
Despite these shortcomings, most guests seemed to find the property's cleanliness satisfactory for their stay, especially highlighting the thoroughness of room cleaning and the frequency of weekly cleaning services. For those who value independence during travel, the self-check-in system complements the generally clean state of the rooms, making it a practical choice.
Staff
However, there were some downsides. The lack of on-site staff and reception was a recurring concern with guests needing to rely on phone or app communication for assistance, which sometimes ended at 9pm. Some reported slow or poor responses, unfriendly interactions over the phone and a lack of concern from staff about resolving issues. Cleanliness was another issue with complaints about loud housekeeping staff and inadequate cleaning services—sometimes beds were not changed and bathrooms were not found to be in good condition.
Overall, while the digital and contactless approach of Anstatthotel Luzern worked well for some, the absence of on-site staff and inconsistent service quality were significant drawbacks for others.
Wi-Fi
However, accessing the hotel involves a mobile-based key system through an app that requires an internet connection. This aspect has been found to be challenging for some guests, particularly those who are not tech-savvy. The requirement to have mobile data to open the front door and access rooms, as well as needing WiFi for check-in and key functionality, has been noted. Some guests experienced difficulties when the WiFi was down or when they did not receive the WiFi password promptly, leading to frustration and lost time during their stay.
Although the app-based key system generally worked well at the entrance, it sometimes required multiple attempts to function at room doors. Specific issues with certain phone models were also mentioned. While the connectivity-related aspects of the hotel are generally positive, there is room for improvement in the ease of use and reliability of the digital key system.
Parking
However, several challenges come with the parking facilities as well. There is no free parking available and some guests noted that paying for parking is only possible with cash or through a specific app, which requires advance preparation. Furthermore, the parking itself has some drawbacks; it is noted to be very steep and occasionally difficult to find even with GPS. Some guests have reported the parking meters did not accept credit cards or were not functioning properly. The basement parking garage has a height restriction of 2 meters, which forced some guests to find alternative parking solutions.
Overall, while parking is available and generally affordable, it is essential for future guests to be prepared for potential difficulties in payment and accessibility.
No, Anstatthotel Luzern - self-check-in doesn't have any pool.
No, a spa isn't available at Anstatthotel Luzern - self-check-in.
Yes, Anstatthotel Luzern - self-check-in welcomes dogs.
Yes, parking facilities are available at Anstatthotel Luzern - self-check-in.
No, Anstatthotel Luzern - self-check-in doesn't have a gym.
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