Hotel des Balances

Luzern , , Weinmarkt (Show on Map)


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Info Set in a former Guild Hall, the hotel enjoys a picturesque location in the heart of Old Lucerne.
Summary of reviewsHotel des Balances is a luxurious and stylish four-star hotel located in the heart of Luzern's old town, offering stunning views of the river, Jesuit Church and Pilatus. The hotel's location is ideal for exploring the city's historic sites and lively shops with easy access to the train station. The breakfast is highly recommended by guests with excellent food of Michelin star quality and scenic views of the river. The rooms are well-appointed, clean and comfortable with some highly recommended suites worth the upgrade. The hotel is sparklingly clean and impeccably maintained with exceptional staff providing great service. The beds are generally comfortable with big, soft, good quality pillows. Hotel des Balances is a truly luxurious stay that will make you feel like royalty with top-notch service comparable to what you'd expect at a 5-star hotel. Despite having a higher price tag, guests agree that it is well worth the splurge. Overall, Hotel des Balances is a beautifully luxurious hotel worth staying at.
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4-Star Hotel

Room Types
Double Room with City View Elegant rooms with views of the Old Town, a seating area, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a bathtub, a toilet, a make-up mirror and a hairdryer. Most rooms additionally feature a shower. Please note that extra beds are not available in this category. Historic building - the images are indicative and may have a different outline.

Junior Suite with River View These junior suites are decorated with warm colours and come with a balcony, offering panoramic views of the surrounding Alps and the village, a seating area with an armchair and a TV with international cable channels. In addition, it features a bathroom with a shower, a toilet, a make-up mirror and a hairdryer.

Double Room with River View Elegant rooms with river and mountain views, a seating area, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a shower, a toilet, a make-up mirror and a hairdryer. Most rooms additionally feature a shower. Many come with a balcony. Please note that extra beds are not available in this category. The rooms are equipped with a balcony or a terrace (based on availability). Historic building - the images are indicative and may have a different outline.

Suite with Whirlpool, River View and Balcony These suites are decorated with warm colours and come with panoramic views of the surroundings and a spa bath. Most suites have a private balcony. Additionally, they feature a living area with an armchair, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a shower, a toilet, a make-up mirror and a hairdryer. Please note that extra beds are not available in this category. Historic building - the images are indicative and may have a different outline.

Queen Room with City View (1 Adult) Elegant rooms with views of the Old Town, a seating area, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a bathtub, a toilet, a make-up mirror and a hairdryer. Most rooms additionally feature a shower. Please note that extra beds are not available in this category. Historic building - the images are indicative and may have a different outline.

Triple Room with City View Elegant room with a double bed, an extra bed, a seating area, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a bathtub, a toilet, a make-up mirror and a hairdryer. Most rooms additionally feature a shower. Historic building - the images are indicative and may have a different outline.

Triple Room with River View Elegant room with a double bed, an extra bed, a seating area, a minibar, a TV with international cable channels, a safety deposit box and a bathroom with a bathtub, a toilet, a make-up mirror and a hairdryer. Most rooms additionally feature a shower. Historic building - the images are indicative and may have a different outline.

Junior Suite with Sofa Bed This family room offers views of the river and the surrounding mountains. It is fitted with an iPod docking station, cable TV, a CD player, a minibar and a bathroom with a shower, a hairdryer and free toiletries.

Romantic Suite with River View and Balcony This suite offers views of the surroundings Alps and comes with an open bathroom with a bathtub, a separate shower and cable TV.

Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Superior Double Room with River View -with a view of the Reuss and a breathtaking view of the Alps, the Chapel Bridge and the Jesuit Church -decorated in warm colours, have parquet flooring - sitting area with armchair and desk Historic building - the images are indicative and may have a different outline.

About Hotel des Balances
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Guest Reviews
9.0
Excellent
Location
Hotel des Balances boasts the best location in Luzern, situated in the heart of the old town with easy access to the train station. With a stunning view of Reuss, Jesuit Church and Pilatus, the hotel is perfectly placed to explore the city's historic sites and lively shops. Guests can enjoy the beautiful position of the hotel, overlooking the river and between two historic bridges. The location is ideal within walking distance of the train station and close to all city transportation. The view from the balcony is wonderful with a spectacular view of the lake, mountain and city. The hotel is cozy and stylish, featuring a bar with a great view and the facilities and staff are excellent. Guests can also dine in the hotel's award-winning restaurant.

Breakfast
The breakfast at Hotel des Balances is highly recommended by guests. Many describe it as very good and worth the price. The hotel offers a great spread and three options for breakfast, including ordering in-room. Guests rave about the excellent food, which is of Michelin star quality. The scenic views of the river make the dining experience even more wonderful. Though some describe the menu as a little limited and the breakfast not included, overall the hervorragendes Frühstücksbüffet and exzellentes Restaurant make for a sensationell meal. Additionally, Les petits déjeuners en terrasse ont été exceptionnels and Petit déjeuner dans un cadre superbe. Finally, some guests highly recommend the ottimo ristorante e ottima colazione and Cafe da manha delicioso in addition to the hotel's breakfast.

Rooms
The Hotel des Balances offers a mixture of old and modern furnishings in a beautiful setting with fantastic views of the river. The rooms are clean and well-maintained with comfortable beds and stylish decor. While some guests found the rooms a bit small or the bathrooms cramped, others raved about the beautiful and spacious suites with jacuzzi and sauna. Most guests enjoyed the river-side balconies and the stunning views they provided. Despite a few complaints about hard mattresses or noisy surroundings, guests generally found the rooms cozy, comfortable and nicely done. Though small, the bathrooms were very clean. The staff was attentive and provided some nice personal touches. Furniture was fairly new and contributed to the stylish look of the rooms. Overall, the Hotel des Balances provides excellent and well-appointed rooms for travelers with some highly recommended suites worth the upgrade.

Beds
Hotel des Balances is a convenient and easily accessible establishment in a beautiful area of the city. Although some guests found the rooms to be on the smaller side, the beds were generally comfortable with some describing them as super cozy and some of the most comfortable they've encountered while traveling around Europe. Guests praised the big, soft, good quality pillows, although some felt they could be firmer. A few guests reported uncomfortable or old mattresses, but the hotel was able to provide a soft top to make it work. Overall, the beds at Hotel des Balances were considered to be comfy and very comfortable by guests with only a few negative experiences.

Cleanliness
Hotel des Balances is a clean hotel that is well-maintained and organized. Guests have described the hotel as being sparklingly clean and impeccably maintained, making for a memorable stay. The hotel's location is also praised for its beauty and cleanliness with excellent staff providing great service. While some guests mentioned minor cleaning inconvenience like vacuuming in the hallway on a Sunday morning, overall the cleanliness of the hotel was consistently rated positively with guests using phrases like "alles sauber und ordentlich," "sauberes," "clean and comfortable," and "très bien entretenu et propre."

Staff
Hotel des Balances is an exceptional hotel with an excellent location and value. The staff is well-trained, friendly and welcoming, going out of their way to help guests with transport queries and answer any questions. The customer service exceeds expectations with a focus on professionalism and attention to detail. The personnel are described as charmingly friendly and professional with a number of guests noting how the staff were kind, polite and smiley. The front desk staff are super friendly and helpful, while the wait staff in the restaurant are also friendly and welcoming. The service provided by the hotel staff is phenomenal with guests repeatedly praising the staff for being nice, highly attentive and going out of their way to help. Despite some reviews mentioning language barriers with some staff members not speaking French or Thai, guests overwhelmingly agree that the staff at Hotel des Balances are amazing, delightful and highly recommended.

4 Star
Hotel Des Balances is a beautiful and stylish four-star hotel located in the center of the old city. The hotel boasts great river and city views, adding to the experience. The rooms are spacious, clean and very well-maintained, making the stay very comfortable. The staff is very friendly and helpful, providing a customer-focused and professional service to its guests. Although the menu options are slightly limited, the hotel is overall very well run and deserving of its four-star rating.

Luxury
Hotel des Balances is a truly luxurious stay that will make you feel like royalty. The beautiful building is upscale and stylish with wooden floors adding to the high-class atmosphere. Service is top-notch, comparable to what you'd expect at a 5-star hotel. The superb location is complemented by perfect services that will make your trip unforgettable. Despite having a higher price tag, guests agree that it is well worth the splurge. The comfort of the beds alone will make you never want to leave. The hotel exudes a luxurious vibe without coming off as snooty or pretentious, making it an ideal choice for travelers with discerning tastes. The property is simply beautiful with guests describing it as a dream location with quality services. While there was one review that wasn't completely positive about the size of the room, the overwhelming majority of guest reviews clearly state that Hotel des Balances is a beautifully luxurious hotel worth staying at.


No, Hotel des Balances doesn't have any pool.

No, a spa isn't available at Hotel des Balances.

Yes, Hotel des Balances welcomes dogs.

Yes, parking facilities are available at Hotel des Balances.

No, Hotel des Balances doesn't have a gym.
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