Anstatthotel Horw - self-check-in
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Summary of reviewsAnstatthotel Horw - Self-Check-In enjoys a stellar location, making it a favored choice for many travelers. Nestled in a serene neighborhood along the main road, it offers picturesque views of Lake Lucerne and Mount Pilatus, providing a tranquil retreat from Luzern's bustling city center. The strategic position ensures easy access to public transportation with a bus stop directly in front and a train station just a short walk away. Despite being in an industrial setting, the atmosphere remains quiet and peaceful, ideal for restful stays. A top-notch choice for short and extended stays, the hotel balances accessibility, affordability and comfort seamlessly.
Inside, the rooms and apartments are noted for their cleanliness, modern design and spaciousness, making them ideal for families and larger groups. Essential amenities like kitchenettes with microwaves, stoves and refrigerators are provided, while many units come with bright, well-lit spaces and scenic views from balconies. Though some rooms might be compact, the efficient use of space ensures all necessary facilities are available. Cleanliness is consistently highlighted and the self-check-in system is praised for its convenience. Despite occasional mentions of the lack of air conditioning, fans are provided to mitigate the warm temperatures.
The hotel's commitment to cleanliness and the modern amenities enhance the overall guest experience. Housekeeping maintains high standards, ensuring rooms and common areas, including the fitness center and kitchenettes, are tidy and well-organized.
The staff at Anstatthotel Horw receive commendations for their friendliness, helpfulness and efficiency. Rapid and effective responses to inquiries via digital communication channels add to the convenience and smoothness of the stay. The self-check-in system is particularly lauded, although some guests miss the personal touch of an on-site receptionist. Nevertheless, the staff’s attentiveness greatly enhances the overall guest experience.
Wi-Fi at the hotel receives high praise for its good connection quality and reliable service, supporting tasks such as internet browsing and using communication apps. Despite occasional issues with the key system app and connectivity outside the rooms, the overall Wi-Fi performance does not significantly detract from the stay.
Parking is available in an underground garage, offering convenience and security at a reasonable rate. However, some guests experienced challenges with payment methods and availability. Despite these occasional hitches, most guests find the parking facilities satisfactory once a spot is secured.
For electric vehicle users, the hotel provides EV charging stations in its underground garage, offering a cost-effective solution for overnight charging. Though some guests reported operational issues with the chargers, the availability of this amenity adds convenience for those traveling with electric vehicles.
Beds at the hotel receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, though some reviews highlight issues like worn-down mattresses or an unexpected bed configuration. Despite these concerns, the bedding generally meets guest expectations.
The hotel is well-equipped for travelers with disabilities, featuring a wheelchair-accessible elevator and spacious apartments that accommodate mobility aids. Proximity to public transport and the nearby highway adds to the overall convenience, making it a practical choice for those with limited mobility.
For pet owners, Anstatthotel Horw offers a dog-friendly environment with thoughtful amenities like prepared dog beds and bowls. The proximity to the lake provides an ideal setting for dog walks, enhancing the stay for furry companions. Despite occasional disturbances from area noise, the pet-friendly amenities make it a welcoming choice for guests traveling with dogs.
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Inside, the rooms and apartments are noted for their cleanliness, modern design and spaciousness, making them ideal for families and larger groups. Essential amenities like kitchenettes with microwaves, stoves and refrigerators are provided, while many units come with bright, well-lit spaces and scenic views from balconies. Though some rooms might be compact, the efficient use of space ensures all necessary facilities are available. Cleanliness is consistently highlighted and the self-check-in system is praised for its convenience. Despite occasional mentions of the lack of air conditioning, fans are provided to mitigate the warm temperatures.
The hotel's commitment to cleanliness and the modern amenities enhance the overall guest experience. Housekeeping maintains high standards, ensuring rooms and common areas, including the fitness center and kitchenettes, are tidy and well-organized.
The staff at Anstatthotel Horw receive commendations for their friendliness, helpfulness and efficiency. Rapid and effective responses to inquiries via digital communication channels add to the convenience and smoothness of the stay. The self-check-in system is particularly lauded, although some guests miss the personal touch of an on-site receptionist. Nevertheless, the staff’s attentiveness greatly enhances the overall guest experience.
Wi-Fi at the hotel receives high praise for its good connection quality and reliable service, supporting tasks such as internet browsing and using communication apps. Despite occasional issues with the key system app and connectivity outside the rooms, the overall Wi-Fi performance does not significantly detract from the stay.
Parking is available in an underground garage, offering convenience and security at a reasonable rate. However, some guests experienced challenges with payment methods and availability. Despite these occasional hitches, most guests find the parking facilities satisfactory once a spot is secured.
For electric vehicle users, the hotel provides EV charging stations in its underground garage, offering a cost-effective solution for overnight charging. Though some guests reported operational issues with the chargers, the availability of this amenity adds convenience for those traveling with electric vehicles.
Beds at the hotel receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, though some reviews highlight issues like worn-down mattresses or an unexpected bed configuration. Despite these concerns, the bedding generally meets guest expectations.
The hotel is well-equipped for travelers with disabilities, featuring a wheelchair-accessible elevator and spacious apartments that accommodate mobility aids. Proximity to public transport and the nearby highway adds to the overall convenience, making it a practical choice for those with limited mobility.
For pet owners, Anstatthotel Horw offers a dog-friendly environment with thoughtful amenities like prepared dog beds and bowls. The proximity to the lake provides an ideal setting for dog walks, enhancing the stay for furry companions. Despite occasional disturbances from area noise, the pet-friendly amenities make it a welcoming choice for guests traveling with dogs.
Accessible Aparthotel
The property is wheelchair accessible and features accessible parking. It is accessible by elevator, with upper floors also reachable via elevator.
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Guest Reviews
Anstatthotel Horw boasts a stellar location that many guests find to be its finest quality. Nestled along the main road but in a quieter neighborhood, this hotel offers picturesque views of Lake Lucerne and Mount Pilatus, making it a scenic retreat from the hustle and bustle of Luzern city center. Its strategic position ensures easy access to public transportation with both a bus stop directly in front of the building and a train station just a short walk away.
Visitors rave about the convenience this provides with frequent bus services whisking you to Luzern's central station in roughly 15 to 20 minutes. The location is also praised for being close to local amenities; a quick walk brings you to grocery stores, shopping centers like Pilatus market and even a public swimming area ideal for a lakeside dip.
For those traveling by car, the hotel’s proximity to the highway is a major plus, making it an ideal stopover for journeys heading further into Switzerland or towards Italy. Despite some mentions of the industrial surroundings, the overall consensus highlights the area's quiet and peaceful atmosphere, perfect for a restful stay.
With seamless self-check-in and practical facilities, the hotel strikes a fine balance between accessibility, affordability and comfort, establishing itself as a favored choice for both short and extended stays.
Anstatthotel Horw offers travelers a clean, modern and well-equipped option for accommodation. The rooms and apartments are noted for their spaciousness, making them ideal for families and groups. Many guests praise the large, comfortable beds and the presence of essential amenities, including kitchenettes equipped with microwaves, stoves and refrigerators. The accommodation includes bright, well-lit spaces, some offering beautiful views of the mountains or Lake Lucerne from the balcony.
Cleanliness is a consistent highlight with many reviews emphasizing tidy and well-maintained rooms. The modern furnishings and practical design add to the appeal with some noting the functionality of the fully automated check-in system. Despite the compact size of some rooms, the efficient use of space ensures that all necessary facilities are available.
Guests appreciated the good value for money, citing adequate soundproofing, high-tech room features and the overall quietness of the property. Although the lack of air conditioning in some rooms was noted, fans are provided to mitigate the warm temperatures experienced in the afternoons and evenings.
Conveniently located near Lucerne, the property serves as a practical base for exploring the area. The seamless check-in process and thoughtful amenities, such as coffee machines and cleaning supplies, contribute to a comfortable stay. Whether for a short stopover or an extended visit, Anstatthotel Horw's spacious, clean and well-equipped apartments provide a reliable and pleasant lodging option.
The beds at Anstatthotel Horw - self-check-in have received mixed reviews from guests, but generally, many found them to be comfortable. Phrases like comfortable beds, very comfortable and comfy beds frequently appear in the reviews, indicating a positive consensus regarding the overall comfort of the beds. Some guests also highlighted the large size and clean condition of the beds, as well as the cozy bedding and soft pillows, which added to a good night's sleep.
However, there are notable mentions of areas for improvement. Some guests found the mattresses to be worn down or saggy while others mentioned that the beds were too firm or sliding around. There were also comments about the beds being only adequate or average with some stating they were uncomfortable or the cheapest version possible. The inconsistency in bed type, like receiving two single beds instead of a double bed, also seemed to be a common concern.
In summary, while many guests appreciated the comfort and quality of the beds, others encountered issues that affected their sleep experience, pointing towards a varying perception of comfort and quality at Anstatthotel Horw.
Anstatthotel Horw offers a commendable staying experience, particularly praised for its exceptional cleanliness. Reviews reveal that guests consistently find the property, including rooms and common areas, to be impeccably clean and well-maintained. Rooms are described as modern, well-equipped and comfortable with plenty of linens and towels provided. The hotel's spaces, including the fitness center and kitchenette, are often highlighted for their hygiene and organization. Despite a few isolated complaints about cleanliness issues, the overwhelming sentiment is that the establishment maintains high standards of cleanliness and order. The efficient housekeeping team ensures that visitors are satisfied with the cleanliness and comfort of their accommodations. The positive attention to cleanliness, modern amenities and welcoming environment make Anstatthotel Horw a reliable choice for travelers.
At "Anstatthotel Horw - self-check-in," the staff receives high praise for their friendliness, helpfulness and efficiency. Guests frequently commend the rapid and effective responses to inquiries, whether via email, WhatsApp or phone. Many note that staff is consistently courteous and available to assist with any issues that arise, highlighting the ease of digital communication as a strong point. Specific mentions of certain staff members, like the cleaning team and particular customer service agents, reflect their commitment to high-quality service and swift problem resolution.
Despite the lack of an on-site reception, the support provided digitally and over the phone is lauded with guests frequently mentioning quick and helpful interactions. The facility's self-check-in system is also appreciated for its convenience, although a few guests miss the personal touch of an in-person receptionist. Overall, the staff's attentiveness and the effective use of various communication methods ensure a smooth and pleasant stay, greatly enhancing the guest experience.
The Wi-Fi at Anstatthotel Horw – self-check-in receives high praise from many guests. Frequent mentions of good connection quality and reliable service suggest a stable Wi-Fi experience. Guests appreciated that Wi-Fi was easily accessible and worked well throughout the building, offering excellent connectivity for tasks such as using WhatsApp and general internet browsing.
However, some concerns were noted. The technology used for the hotel’s app-based key system sometimes posed challenges, particularly when dependent on a steady internet connection. Issues such as the app freezing or difficulty connecting to Wi-Fi to unlock doors were reported. Some guests experienced slow or non-existent Wi-Fi in certain areas, particularly outside the rooms, which complicated the check-in process. Despite these occasional problems, the general consensus indicates that once inside, the Wi-Fi service is very good and does not detract significantly from the overall stay.
The Anstatthotel Horw offers various parking options, predominantly in an underground garage directly beneath the hotel. The parking facility is convenient, well-securitized and fairly affordable at about 7 CHF per day, which is considered a good deal in Switzerland. However, all parking requires payment with no free options available. The payment methods for parking are somewhat restrictive, only accepting coins or specific apps, which can complicate the process for some guests. In addition, many parking spots are labeled as private and overall availability can be limited, making it a challenge at times to find a suitable space. Despite the convenience and coverage offered by the underground garage, guests often reported that the parking process was not well-explained, leading to some confusion. Additionally, the relatively high parking fees were noted by some as a downside. However, when a spot is secured, guests generally found the parking facilities to be satisfactory.
Anstatthotel Horw in Lucerne offers several amenities for guests driving electric vehicles. The property features numerous EV charging stations located in its underground parking garage, providing a convenient option for charging vehicles overnight. Additionally, guests have noted that the availability of charging points in the vicinity makes it easier to find a spot. The parking spots themselves are offered at a reasonable price of 7 CHF and the garage can also accommodate E-bikes.
However, there are a few concerns worth noting. Some guests have experienced issues with the chargers not working, either due to technical difficulties or because the chargers were occupied by non-EV cars. It seems the stations are managed by an external company, which has led to some inconsistencies in service. Despite these challenges, the presence of EV chargers at the hotel adds a layer of convenience for those traveling with electric vehicles, even if the execution is not always flawless.
For guests driving a Tesla, the cost of charging at the hotel appears to be cheaper compared to traditional Superchargers, which is a potential cost-saving advantage. Overall, Anstatthotel Horw provides valuable EV charging amenities, but some operational hiccups might require guests to have a backup plan in place.
The Anstatthotel Horw offers an accessible and convenient option for travelers with disabilities. Its location is highly praised for being safe, clean and well-connected to public transportation with a bus stop right in front of the building and easy bus connections to Lucerne city center. The proximity to both bus and train stops, as well as the highway, makes it a prime base for those carrying heavy luggage or traveling with mobility aids.
The hotel features a wheelchair-accessible elevator, ensuring easy movement within the building, including access to parking areas. The apartments themselves are spacious and well-suited for guests with limited mobility or those using wheelchairs, allowing for comfortable and unrestricted movement. Some guests noted that the accommodations even included special arrangements for pets, like prepared storage spaces for dogs.
Check-in is seamless and contactless, enhancing the sense of safety and security. Overall, the Anstatthotel Horw is well-equipped to meet the needs of guests with disabilities, offering practical amenities and excellent accessibility, whether via public transport, the nearby highway or the accommodating apartment layouts.
Anstatthotel Horw offers a welcoming environment for travelers with dogs, ensuring that pets enjoy a comfortable stay just as much as their owners. Guests frequently mention the thoughtful preparation of a dog bed and bowls, a small touch that greatly enhances the overall experience. The hotel maintains dog-friendly policies, allowing pets to stay in the rooms and making it convenient for guests traveling with their furry companions.
The hotel's proximity to the lake presents an ideal setting for serene dog walks, allowing pets to enjoy the natural scenery. The spacious rooms, some equipped with mini kitchens, provide ample space for families and their dogs, ensuring a comfortable stay for all.
However, it's noted that the area noise can sometimes be a disturbance for dogs, leading to instances of barking. Despite this, the convenient conditions and pet-friendly amenities make Anstatthotel Horw a practical choice for those traveling with dogs.
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Location
Visitors rave about the convenience this provides with frequent bus services whisking you to Luzern's central station in roughly 15 to 20 minutes. The location is also praised for being close to local amenities; a quick walk brings you to grocery stores, shopping centers like Pilatus market and even a public swimming area ideal for a lakeside dip.
For those traveling by car, the hotel’s proximity to the highway is a major plus, making it an ideal stopover for journeys heading further into Switzerland or towards Italy. Despite some mentions of the industrial surroundings, the overall consensus highlights the area's quiet and peaceful atmosphere, perfect for a restful stay.
With seamless self-check-in and practical facilities, the hotel strikes a fine balance between accessibility, affordability and comfort, establishing itself as a favored choice for both short and extended stays.
Rooms
Cleanliness is a consistent highlight with many reviews emphasizing tidy and well-maintained rooms. The modern furnishings and practical design add to the appeal with some noting the functionality of the fully automated check-in system. Despite the compact size of some rooms, the efficient use of space ensures that all necessary facilities are available.
Guests appreciated the good value for money, citing adequate soundproofing, high-tech room features and the overall quietness of the property. Although the lack of air conditioning in some rooms was noted, fans are provided to mitigate the warm temperatures experienced in the afternoons and evenings.
Conveniently located near Lucerne, the property serves as a practical base for exploring the area. The seamless check-in process and thoughtful amenities, such as coffee machines and cleaning supplies, contribute to a comfortable stay. Whether for a short stopover or an extended visit, Anstatthotel Horw's spacious, clean and well-equipped apartments provide a reliable and pleasant lodging option.
Beds
However, there are notable mentions of areas for improvement. Some guests found the mattresses to be worn down or saggy while others mentioned that the beds were too firm or sliding around. There were also comments about the beds being only adequate or average with some stating they were uncomfortable or the cheapest version possible. The inconsistency in bed type, like receiving two single beds instead of a double bed, also seemed to be a common concern.
In summary, while many guests appreciated the comfort and quality of the beds, others encountered issues that affected their sleep experience, pointing towards a varying perception of comfort and quality at Anstatthotel Horw.
Cleanliness
Staff
Despite the lack of an on-site reception, the support provided digitally and over the phone is lauded with guests frequently mentioning quick and helpful interactions. The facility's self-check-in system is also appreciated for its convenience, although a few guests miss the personal touch of an in-person receptionist. Overall, the staff's attentiveness and the effective use of various communication methods ensure a smooth and pleasant stay, greatly enhancing the guest experience.
Wi-Fi
However, some concerns were noted. The technology used for the hotel’s app-based key system sometimes posed challenges, particularly when dependent on a steady internet connection. Issues such as the app freezing or difficulty connecting to Wi-Fi to unlock doors were reported. Some guests experienced slow or non-existent Wi-Fi in certain areas, particularly outside the rooms, which complicated the check-in process. Despite these occasional problems, the general consensus indicates that once inside, the Wi-Fi service is very good and does not detract significantly from the overall stay.
Parking
EV charging stations
However, there are a few concerns worth noting. Some guests have experienced issues with the chargers not working, either due to technical difficulties or because the chargers were occupied by non-EV cars. It seems the stations are managed by an external company, which has led to some inconsistencies in service. Despite these challenges, the presence of EV chargers at the hotel adds a layer of convenience for those traveling with electric vehicles, even if the execution is not always flawless.
For guests driving a Tesla, the cost of charging at the hotel appears to be cheaper compared to traditional Superchargers, which is a potential cost-saving advantage. Overall, Anstatthotel Horw provides valuable EV charging amenities, but some operational hiccups might require guests to have a backup plan in place.
Accessible
The hotel features a wheelchair-accessible elevator, ensuring easy movement within the building, including access to parking areas. The apartments themselves are spacious and well-suited for guests with limited mobility or those using wheelchairs, allowing for comfortable and unrestricted movement. Some guests noted that the accommodations even included special arrangements for pets, like prepared storage spaces for dogs.
Check-in is seamless and contactless, enhancing the sense of safety and security. Overall, the Anstatthotel Horw is well-equipped to meet the needs of guests with disabilities, offering practical amenities and excellent accessibility, whether via public transport, the nearby highway or the accommodating apartment layouts.
Dog Friendly
The hotel's proximity to the lake presents an ideal setting for serene dog walks, allowing pets to enjoy the natural scenery. The spacious rooms, some equipped with mini kitchens, provide ample space for families and their dogs, ensuring a comfortable stay for all.
However, it's noted that the area noise can sometimes be a disturbance for dogs, leading to instances of barking. Despite this, the convenient conditions and pet-friendly amenities make Anstatthotel Horw a practical choice for those traveling with dogs.
No, Anstatthotel Horw - self-check-in doesn't have any pool.
No, a spa isn't available at Anstatthotel Horw - self-check-in.
Yes, Anstatthotel Horw - self-check-in welcomes dogs.
Yes, parking facilities are available at Anstatthotel Horw - self-check-in.
Yes, Anstatthotel Horw - self-check-in has a gym.
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