Novotel Lucknow Gomti Nagar
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Summary of reviewsNovotel Lucknow Gomti Nagar is a fantastic hotel to stay at when visiting Lucknow. The hotel's prime location is a big plus, praised by guests for its peaceful area that is convenient to malls, hospitals, eateries and transportation. The staff is proactive and helpful, going above and beyond to ensure a comfortable stay for guests. The spacious, clean and well-equipped rooms with comfortable beds are also worth mentioning. Although the breakfast received mixed reviews, it was generally considered excellent, nutritious and tasty. The buffet spread during dinner also had varied and delicious options, although some felt that the food was overpriced. The hotel and rooms are very clean and well-maintained, although some guests had issues with broken locks and dirty carpets. Most guests had positive experiences with the courteous and friendly staff, except for a few complaints about their behavior. Overall, Novotel Lucknow Gomti Nagar is a luxurious and high-class hotel, providing exceptional services that cater to luxury travelers.
Categories
Hotel Taking Steps Towards Sustainability
This hotel is noted for having the lowest carbon footprint among surveyed hotels in Lucknow. This is achieved by utilizing more energy from green sources and improving the energy efficiency of the hotel operations.
Hotel for Honeymoon
Novotel Lucknow offers a blend of luxury and convenience in Gomti Nagar, featuring well-appointed rooms and suites. The rooftop bar & lounge and all-day dining restaurant provide romantic dining options.
Hotel with Spa
Novotel Lucknow Gomti Nagar offers a modern spa with a variety of treatments designed for relaxation and rejuvenation. The spa's contemporary design and professional service enhance the overall wellness experience.
Family Friendly Hotel
This hotel is highly rated and offers excellent services, making it a top choice for families looking for a comfortable and enjoyable stay in Lucknow.
Dog Friendly Hotel
This hotel welcomes pets of any size in designated rooms for an additional fee. It provides food and water bowls, ensuring a comfortable stay for your pet.
Hotel with Swimming Pool
Novotel Lucknow offers well-appointed rooms and suites designed for comfort. Its swimming pool, combined with other amenities, ensures a pleasant stay for all guests.
Infinity Pool Outdoor Pool
Business Hotel
Offers well-equipped business centers and boardrooms, along with spacious conference rooms featuring advanced audio-visual equipment. Provides services like facsimile and photocopying, catering to all essential business needs.
Hotel with Parking
This hotel features a hotel-owned car park that is free of charge, along with valet parking services. It also provides a dedicated coach parking space, accommodating various types of vehicles.
EV charging stations
Accessible Hotel
This hotel offers 'Accessible accommodation' and is noted for 'easy access for wheelchairs' with the presence of elevators. The property's facilities, including the restaurant, are wheelchair accessible.
Hotel with EV Charging Stations
Novotel Lucknow Gomti Nagar features a Tata Power FC EV charging station with 1 CCS2 plug and 1 Type 2 plug, providing convenient charging options for guests. The charging station operates 24/7, ensuring accessibility at any time.
5-Star Hotel
This hotel is described as a terrific property, offering spacious and cozy rooms. It's well-regarded for its overall quality and is a popular choice for travelers seeking a luxurious experience.
Hotel with Outdoor Pool
Guests can enjoy an outdoor pool with a poolside bar. The hotel's spa facilities are also located near the pool area, adding to the convenience and relaxation options.
Luxury Hotel
Romantic Hotel
Hotel with Gym
Hotel with Infinity Pool
Guest Reviews
If you're planning a trip to Lucknow, Novotel Lucknow Gomti Nagar is definitely one to consider due to its excellent location. Guests have repeatedly praised its location, situated in a nice, peaceful area that's still conveniently close to malls, hospitals, eateries and transportation. But what's really stood out is the helpfulness of the staff; they go above and beyond to ensure guests have a comfortable stay. Although some have noted that the neighborhood can be noisy, overall the location is considered great and definitely worth the stay.
The breakfast at Novotel Lucknow Gomti Nagar has received mixed reviews from guests with some describing it as the worst thing and lacking in South Indian options. However, there are also positive comments about the good spread, fresh fruits and juices and multiple cuisine options. Some guests particularly enjoyed the Indian breakfast and local food, while others appreciate the complimentary breakfast and live cooking stations. The bakery also receives praise for their bread selection. Overall, while some suggest improvements such as more variety and menu review, others describe the breakfast as excellent, tasty and nutritious. However, some guests have observed dirty utensils and less-than-fresh fruit.
When it comes to dining at the Novotel Lucknow Gomti Nagar, guests have had mixed experiences. While some mentioned that the food was not up to their expectations, others found the dinners to be decent. The buffet spread was praised for its varied and delicious options. However, one guest with diabetes was served dessert loaded with sugar despite informing the staff. Additionally, some felt that the food was overpriced. A few negative comments were made regarding the menu, poor dessert options, lack of drink options during dinner and tight aaloo parathas. Despite this, many guests enjoyed the breakfast spread and only a handful reported digestive issues after dinner.
If you're planning a stay in Lucknow, Novotel Lucknow Gomti Nagar could be a great option for you. The hotel offers spacious, clean and comfortable rooms that are also well-equipped. Guests have mentioned that the beds are very comfortable and the cleanliness of the rooms is impressive. The facilities in the rooms are also very good and some guests were pleasantly surprised to find a carpet in their room - something they didn't expect from a 5-star hotel. While some guests did have issues with room size, overall the rooms seem to be okay in size and well-furnished. The hotel staff is prompt and polite and housekeeping is good. While there were some complaints about unprepared and untidy rooms, the hotel staff is quick to rectify these issues. The hotel is located in a clean and safe area, but some guests did mention that the lobby lacked ambience and made the hotel feel more like a basic one. Overall, Novotel Lucknow Gomti Nagar seems like a clean and well-maintained option to consider for your stay in Lucknow.
If you're looking for a comfortable and cozy stay in Lucknow, Novotel Lucknow Gomti Nagar is a hotel you might want to consider. The rooms are tidy and well-maintained, providing a pleasant experience for the guests. While there were a few issues with the beds, like some of them being too bouncy or not providing enough support for the back and neck, the majority of the guests found the beds to be very comfortable. Only a few guests complained about stained bed sheets or poor quality of mattresses. However, overall, the beds were described as super soft and comfortable. One guest did experience back pain because of the bed, but such complaints were rare. The only significant issue was with extra beds not being of proper quality and the sofa cum bed was in a pathetic condition. Nevertheless, as far as the beds go, Novotel Lucknow Gomti Nagar seems to be doing a great job in providing a satisfying sleeping experience for its guests.
If you're looking for a nice, clean hotel in Lucknow, Novotel Lucknow Gomti Nagar may be just the place for you. Despite a few issues with wait times and dirty carpets, the hotel overall was very clean and spotless throughout. Guests were pleased with the hygiene and neatness of the lobby area and rooms, as well as regular fumigation efforts. Some guests noted that the housekeeping services could be improved, but overall the house cleaning staff was good and rooms were properly sanitised. While a few guests had problems with basic room readiness and broken locks, most were happy with the cleanliness of both the rooms and the hotel's restaurant. So if cleaniliness is a priority for your stay, Novotel Lucknow Gomti Nagar is worth considering.
Novotel Lucknow Gomti Nagar has received mixed reviews regarding their staff, but the positive comments outweigh the negative. Many guests complimented the attentive, courteous and helpful staff who greeted them with a smile. Some especially appreciated the professional service provided by particular staff members, such as Mr. Wasim at the restaurant and Ms. Garima at the front desk. However, a few guests reported unfavorable experiences with the staff's behavior, including rudeness, unprofessionalism and lack of training. Despite these complaints, most guests found the staff at Novotel Lucknow Gomti Nagar to be accommodating, cooperative and efficient.
Novotel Lucknow Gomti Nagar is a beautiful five-star property in Lucknow, part of the well-established Novotel hotel chain. The hotel provides truly exceptional services, making it a perfect destination for luxury travelers. Several guests have praised the hotel's facilities and the overall brand reputation. The property is stunningly beautiful with great maintenance standards equivalent to a four-star hotel. The hotel chain's excellent reputation notwithstanding, a few guests have had some slightly negative experiences during their stay. However, these instances appear to be rare and inconsistent with the high standards set by the Novotel brand. Overall, Novotel Lucknow Gomti Nagar is the perfect destination for travelers looking for five-star facilities and outstanding services in Lucknow.
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Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
5 Star
Yes, Novotel Lucknow Gomti Nagar has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.
Yes, a spa is available at Novotel Lucknow Gomti Nagar.
Yes, Novotel Lucknow Gomti Nagar welcomes dogs.
Yes, parking facilities are available at Novotel Lucknow Gomti Nagar.
Yes, Novotel Lucknow Gomti Nagar has a gym.
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