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Novotel Lucknow Gomti Nagar

Lucknow , Viraj Khand Gomti Nagar (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Lucknow Gomti Nagar is a fantastic hotel to stay at when visiting Lucknow. The hotel's prime location is a big plus, praised by guests for its peaceful area that is convenient to malls, hospitals, eateries and transportation. The staff is proactive and helpful, going above and beyond to ensure a comfortable stay for guests. The spacious, clean and well-equipped rooms with comfortable beds are also worth mentioning. Although the breakfast received mixed reviews, it was generally considered excellent, nutritious and tasty. The buffet spread during dinner also had varied and delicious options, although some felt that the food was overpriced. The hotel and rooms are very clean and well-maintained, although some guests had issues with broken locks and dirty carpets. Most guests had positive experiences with the courteous and friendly staff, except for a few complaints about their behavior. Overall, Novotel Lucknow Gomti Nagar is a luxurious and high-class hotel, providing exceptional services that cater to luxury travelers.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

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Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Outdoor Pool

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5-Star Hotel

Hotel with Infinity Pool

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Room Types

Executive Room with unlimited IMFL from 6pm to 8pm at the Bar This double room has a seating area and tumble dryer. Executive Room with King Bed offers privileged access to Cocktail Hours at The BAR with unlimited IMFL and cocktail snacks from 6-8pm, Enhanced In Room amenities, Turndown Services & High-speed WiFi.

Superior King Room with Sofa Bed This double room has a seating area. Superior Room with King bed and sofa cum bed, new generation design, complimentary WIFI, tea and coffee making facilities. Accommodates up to 2 adults and 1 child.

Superior Twin Room with Sofa Bed This twin room features a flat-screen TV, electric kettle and air conditioning. Superior Room with Twin bed and sofa cum bed, new generation design, complimentary WIFI, tea and coffee making facilities. Accommodates up to 2 adults and 1 child.

Junior Suite with cocktail hours at the bar This suite has a bathrobe, air conditioning and satellite TV. Junior Suite with King Bed offers, privileged access to Cocktail Hours at The BAR with unlimited IMFL and cocktail snacks from 6-8pm, Enhanced InRoom amenities, Turndown Services & High-speed WiFi.

Deluxe Suite

About Novotel Lucknow Gomti Nagar

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Guest Reviews

7.8

Good

Location

If you're planning a trip to Lucknow, Novotel Lucknow Gomti Nagar is definitely one to consider due to its excellent location. Guests have repeatedly praised its location, situated in a nice, peaceful area that's still conveniently close to malls, hospitals, eateries and transportation. But what's really stood out is the helpfulness of the staff; they go above and beyond to ensure guests have a comfortable stay. Although some have noted that the neighborhood can be noisy, overall the location is considered great and definitely worth the stay.

Breakfast

The breakfast at Novotel Lucknow Gomti Nagar has received mixed reviews from guests with some describing it as the worst thing and lacking in South Indian options. However, there are also positive comments about the good spread, fresh fruits and juices and multiple cuisine options. Some guests particularly enjoyed the Indian breakfast and local food, while others appreciate the complimentary breakfast and live cooking stations. The bakery also receives praise for their bread selection. Overall, while some suggest improvements such as more variety and menu review, others describe the breakfast as excellent, tasty and nutritious. However, some guests have observed dirty utensils and less-than-fresh fruit.

Dinner

When it comes to dining at the Novotel Lucknow Gomti Nagar, guests have had mixed experiences. While some mentioned that the food was not up to their expectations, others found the dinners to be decent. The buffet spread was praised for its varied and delicious options. However, one guest with diabetes was served dessert loaded with sugar despite informing the staff. Additionally, some felt that the food was overpriced. A few negative comments were made regarding the menu, poor dessert options, lack of drink options during dinner and tight aaloo parathas. Despite this, many guests enjoyed the breakfast spread and only a handful reported digestive issues after dinner.

Rooms

If you're planning a stay in Lucknow, Novotel Lucknow Gomti Nagar could be a great option for you. The hotel offers spacious, clean and comfortable rooms that are also well-equipped. Guests have mentioned that the beds are very comfortable and the cleanliness of the rooms is impressive. The facilities in the rooms are also very good and some guests were pleasantly surprised to find a carpet in their room - something they didn't expect from a 5-star hotel. While some guests did have issues with room size, overall the rooms seem to be okay in size and well-furnished. The hotel staff is prompt and polite and housekeeping is good. While there were some complaints about unprepared and untidy rooms, the hotel staff is quick to rectify these issues. The hotel is located in a clean and safe area, but some guests did mention that the lobby lacked ambience and made the hotel feel more like a basic one. Overall, Novotel Lucknow Gomti Nagar seems like a clean and well-maintained option to consider for your stay in Lucknow.

Beds

If you're looking for a comfortable and cozy stay in Lucknow, Novotel Lucknow Gomti Nagar is a hotel you might want to consider. The rooms are tidy and well-maintained, providing a pleasant experience for the guests. While there were a few issues with the beds, like some of them being too bouncy or not providing enough support for the back and neck, the majority of the guests found the beds to be very comfortable. Only a few guests complained about stained bed sheets or poor quality of mattresses. However, overall, the beds were described as super soft and comfortable. One guest did experience back pain because of the bed, but such complaints were rare. The only significant issue was with extra beds not being of proper quality and the sofa cum bed was in a pathetic condition. Nevertheless, as far as the beds go, Novotel Lucknow Gomti Nagar seems to be doing a great job in providing a satisfying sleeping experience for its guests.

Cleanliness

If you're looking for a nice, clean hotel in Lucknow, Novotel Lucknow Gomti Nagar may be just the place for you. Despite a few issues with wait times and dirty carpets, the hotel overall was very clean and spotless throughout. Guests were pleased with the hygiene and neatness of the lobby area and rooms, as well as regular fumigation efforts. Some guests noted that the housekeeping services could be improved, but overall the house cleaning staff was good and rooms were properly sanitised. While a few guests had problems with basic room readiness and broken locks, most were happy with the cleanliness of both the rooms and the hotel's restaurant. So if cleaniliness is a priority for your stay, Novotel Lucknow Gomti Nagar is worth considering.

Staff

Novotel Lucknow Gomti Nagar has received mixed reviews regarding their staff, but the positive comments outweigh the negative. Many guests complimented the attentive, courteous and helpful staff who greeted them with a smile. Some especially appreciated the professional service provided by particular staff members, such as Mr. Wasim at the restaurant and Ms. Garima at the front desk. However, a few guests reported unfavorable experiences with the staff's behavior, including rudeness, unprofessionalism and lack of training. Despite these complaints, most guests found the staff at Novotel Lucknow Gomti Nagar to be accommodating, cooperative and efficient.

5 Star

Novotel Lucknow Gomti Nagar is a beautiful five-star property in Lucknow, part of the well-established Novotel hotel chain. The hotel provides truly exceptional services, making it a perfect destination for luxury travelers. Several guests have praised the hotel's facilities and the overall brand reputation. The property is stunningly beautiful with great maintenance standards equivalent to a four-star hotel. The hotel chain's excellent reputation notwithstanding, a few guests have had some slightly negative experiences during their stay. However, these instances appear to be rare and inconsistent with the high standards set by the Novotel brand. Overall, Novotel Lucknow Gomti Nagar is the perfect destination for travelers looking for five-star facilities and outstanding services in Lucknow.

Yes, Novotel Lucknow Gomti Nagar has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.

Yes, a spa is available at Novotel Lucknow Gomti Nagar.

Yes, Novotel Lucknow Gomti Nagar welcomes dogs.

Yes, parking facilities are available at Novotel Lucknow Gomti Nagar.

Yes, Novotel Lucknow Gomti Nagar has a gym.

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