4-Star Hotels in Lucerne

Hotel des Balances

Hotel in Luzern

9.1

Excellent

From $289

$

4-Star Hotel

Situated in Lucerne's Old Town, Hotel des Balances features a waterfront location on the Reuss River. It stands out with its blend of historic charm and contemporary design, offering scenic views and gourmet dining.

Summary of reviews related to the '4 Star' categoryHotel Des Balances is a beautiful and stylish four-star hotel located in the center of the old city. The hotel boasts great river and city views, adding to the experience. The rooms are spacious, clean and very well-maintained, making the stay very comfortable. The staff is very friendly and helpful, providing a customer-focused and professional service to its guests. Although the menu options are slightly limited, the hotel is overall very well run and deserving of its four-star rating.
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Hotel Vitznauerhof - Lifestyle Hideaway at Lake Lucerne

Hotel in Vitznau

9.0

Excellent

From $290

$

4-Star Hotel

Located in Vitznau on the shores of Lake Lucerne, this hotel offers a unique lifestyle experience with modern rooms and a private beach. It features a spa area and fine dining options.

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Hotel in Luzern

9.0

Excellent

From $322

$

4-Star Hotel

This hotel offers a tranquil location on the shores of Lake Lucerne, with a private beach, a full-service spa, and recreational amenities like a sauna and fitness center. It is located within its own grounds and offers beautiful views of the lake.

Summary of reviews related to the '4 Star' categoryThe HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is a great four-star hotel with simple but clean and comfortable facilities. The location is fantastic, right by the lake and the staff are friendly and accommodating. While some guests noted small TVs and unremarkable breakfast options, the overall experience was positive with good ratings for cleanliness and service. Some minor issues with cleaning and air conditioning were reported, but generally, guests enjoyed their stay and appreciated the free bus to nearby Luzern.
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Château Gütsch

Hotel in Luzern

8.9

Excellent

From $465

$

4-Star Hotel

Set in a 19th-century castle overlooking Lucerne, Château Gütsch offers panoramic views of the city and Lake Lucerne. Its historic ambiance, combined with modern comforts and fine dining, creates a unique and upscale experience.

Art Deco Hotel Montana Luzern

Hotel in Luzern

9.0

Excellent

From $308

$

4-Star Hotel

This hotel offers a hillside setting with panoramic views. It is known for its exceptional design and luxurious amenities. The traditional accommodation is located within walking distance of Lucerne Culture and Congress Centre.

Radisson Blu Hotel, Lucerne

Hotel in Luzern

8.7

Very Good

From $275

$

4-Star Hotel

Located on the shores of Lake Lucerne, the Radisson Blu offers modern accommodations with lake or city views. It provides convenient access to the train station and KKL Culture and Convention Centre Lucerne.

Summary of reviews related to the '4 Star' categoryThe Radisson Blu Hotel in Lucerne is a property that predominantly aligns with four-star standards. Guests frequently highlight the luxurious and somewhat modern aspects of the hotel, describing clean and spacious rooms with premium views of the lake. The hotel’s breakfast service receives commendation with mentions of a varied and delightful breakfast buffet.

However, some reviews suggest the hotel does not consistently meet all the expectations of a four-star establishment. There are reports of discolored sinks, outdated bathtubs and overall facilities that could use enhancements. Additionally, the price point of the hotel is a notable concern among guests with many finding the rates excessively high for the quality of service provided. Compared to other nearby hotels, the Radisson Blu is perceived as more expensive without offering distinguishable or superior value.

While the location and amenities such as clean rooms and free parking cater well to a four-star standard, some guests believe the overall experience falls short, particularly given the cost. Despite the positive remarks about aspects like breakfast and room views, there is a general consensus that the value for money could be better aligned with the luxury pricing.
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AMERON Luzern Hotel Flora

Hotel in Luzern

8.3

Very Good

From $251

$

4-Star Hotel

This hotel enjoys a prime location near the Chapel Bridge and the train station. It offers a terrace with views and amenities such as complimentary wireless internet access and concierge services.

Summary of reviews related to the '4 Star' categoryVisitors to AMERON Luzern Hotel Flora often express mixed feelings about its four-star rating. While the hotel does offer four-star accommodation, many guests feel that the overall experience falls short of what one would typically expect from a hotel of this caliber. Specific mentions highlight room conditions that are relatively poor for a four-star property with small rooms and worn-out bathrooms being common points of dissatisfaction. The amenities, too, seem to leave much to be desired, lacking the usual comforts expected from a hotel of this standard.

Though some guests describe the hotel as passable and standard for a four-star, others argue it does not meet the four-star standards in terms of luxury and value for money. Comparisons to three-star hotels or even references to Holiday Inn quality in the US suggest that the perceived level of service and comfort does not align well with its purported rating. Overall, while some aspects such as breakfast and lobby may align with four-star expectations, the room quality and general experience frequently seem to fall short.
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Seehotel Kastanienbaum

Hotel in Luzern

8.6

Very Good

From $235

$

4-Star Hotel

Located on a peninsula on Lake Lucerne, Seehotel Kastanienbaum offers stunning lake views and a tranquil setting. It features a private beach, gourmet dining, and a relaxing atmosphere.

Summary of reviews related to the '4 Star' categorySeehotel Kastanienbaum is listed as a four-star hotel, but the guest reviews suggest some inconsistencies in meeting this rating. While the hotel's lakeside location stands out as a highlight, contributing significantly to its four-star designation, there are noticeable areas in need of improvement. Several guests pointed out that the furniture and fixtures are outdated and both the breakfast selection and quality of dishes fell short of four-star expectations.

Moreover, the absence of some amenities like drinks on the beach and telephones in the rooms has been noted. Although some reviews acknowledged that the room size aligns with the four-star rating, many felt that services and facilities did not fully meet the standards one would expect from a four-star establishment.

Maintenance issues were also mentioned, indicating that the property's facilities require repair and updates. Overall, while the location offers a unique appeal, the hotel could benefit from addressing these inconsistencies to better align with its four-star status.
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Hotel Monopol Luzern

Hotel in Luzern

8.0

Very Good

From $181

$

4-Star Hotel

Located in the heart of Lucerne, Hotel Monopol offers a central location and comfortable accommodations. Its proximity to the train station and Chapel Bridge makes it ideal for exploring the city.

Summary of reviews related to the '4 Star' categoryHotel Monopol Luzern presents itself as a 4-star hotel but has received mixed feedback regarding its rating and services. Guests have commonly noted that while the hotel has decent qualities, it does not consistently meet the expectations associated with its four-star status. Amenities such as air conditioning and soundproof windows are provided, but other aspects such as WiFi connection, breakfast and the comfort of the bedding fall short of the four-star standard. Additionally, the lack of services like baggage assistance and the overall performance given the price are frequently mentioned drawbacks. The hotel, which has historical significance dating back to the 19th century, does deliver some positive aspects, yet many visitors feel it doesn’t quite live up to the four-star label.
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Romantik Hotel Wilden Mann Luzern

Hotel in Luzern

8.3

Very Good

From $222

$

4-Star Hotel

The Romantik Hotel Wilden Mann Luzern offers a historic and charming atmosphere in the heart of Lucerne. Its traditional design, combined with modern amenities and personalized service, ensures a comfortable and memorable stay.

Cascada Boutique Hotel

Hotel in Luzern

8.8

Excellent

From $211

$

4-Star Hotel

This hotel has a prime location in the heart of Lucerne. It is located near the train station and offers easy access to the city's attractions. The smoke-free property is located within walking distance of Historisches Museum Luzern.

Summary of reviews related to the '4 Star' categoryCascada Boutique Hotel, often referred to as a four-star establishment, offers a clean and beautiful environment that meets certain expectations of quality. However, several guests noted that the hotel doesn't entirely live up to its four-star rating or boutique label. Common points of feedback highlight small room sizes and bathrooms, lacking some amenities typically expected in higher-rated hotels. Although the breakfast is appreciated, some feel it falls short of four-star standards. It is a correct and reasonably well-maintained hotel but does not align with the boutique or luxurious experience often associated with its rating.
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Grand Hotel Europe

Hotel in Luzern

8.1

Very Good

From $284

$

4-Star Hotel

The Grand Hotel Europe offers a lakeside location with views of Lake Lucerne and the Alps. It combines classic charm with modern amenities, providing a comfortable and elegant stay.

Summary of reviews related to the '4 Star' categoryThe Grand Hotel Europe presents a mixed experience for travelers, especially when considering its four-star classification. While there is a mention of the hotel being magnificent and deserving each of its stars, many reviews highlight several areas where the hotel falls short of four-star expectations. Guests have pointed out that the facilities appear to be aging, and the dining experience, particularly breakfast, does not match the anticipated quality for such a rating. Additional concerns include the pricing structure, such as high charges for parking, which feels exorbitant and unjustified for the level of service and amenities offered. Many guests have found the overall value lacking and not commensurate with the cost, sparking curiosity about the basis of the hotel's star rating. Nevertheless, there remains a recognition of the potential and appeal of the hotel amidst these criticisms.
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Hotel Seeburg

Hotel in Luzern

7.9

Good

From $225

$

4-Star Hotel

Located on the shores of Lake Lucerne, Hotel Seeburg offers a picturesque setting with stunning lake views. It features a private beach, multiple dining options, and a tranquil atmosphere, providing a relaxing and upscale experience.

Summary of reviews related to the '4 Star' categoryHotel Seeburg, with its rich history dating back to the end of the last millennium, offers an interesting blend of past and modern amenities. While the charming reception and dining areas exude a classic four-star ambiance, some aspects of the hotel have left guests questioning its rating. The rooms, described as comfortable with nice facilities, seem to occasionally fall short of expectations for a four-star establishment, with some guests noting the older fixtures and lack of air conditioning. The absence of bilingual staff and less-than-anticipated breakfast offerings have also been points of feedback. While some have praised their stay as deserving of a higher rating when considering the overall experience, it's clear that there are areas where updates could enhance guest satisfaction. On the pricing front, opinions vary, with some finding the rates and restaurant charges steep, yet others find the overall experience potentially meriting more than four stars. Overall, Hotel Seeburg maintains promise but presents a mixed experience, with room for growth in certain amenities and services.
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Hotel Continental Park

Hotel in Luzern

8.6

Very Good

From $287

$

4-Star Hotel

Hotel Continental Park enjoys a central location near the train station and the Old Town. It offers comfortable rooms and a peaceful garden, providing a relaxing retreat in the heart of the city.

Summary of reviews related to the '4 Star' categoryHotel Continental Park, positioned in a vibrant and accessible location in Luzern, impresses many with its strategic convenience especially for those commuting by train. The hotel receives commendation for its friendly and attentive staff, who ensure a seamless guest experience by, for instance, moving luggage to rooms before check-in. Rooms are described as comfortable and well-equipped with effective air conditioning and blinds that provide excellent light control, catering to a restful stay.

While the hotel has a good overall impression, there are some discrepancies in its four-star offerings. Some guests feel it falls shy of typical four-star amenities, such as more comprehensive minibar options and a breakfast selection comparable to similar-rated establishments. Despite these concerns, others appreciate its affordability for short stays and express interest in returning, indicating comfort levels that sometimes surpass expectations of a five-star counterpart. Hotel Continental Park presents a blend of convenience and comfort that appeals to many travelers, albeit with room for enhancement in certain areas.
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Hotel Hofgarten Luzern

Hotel in Luzern

8.7

Very Good

From $259

$

4-Star Hotel

Located on the edge of the Old Town, Hotel Hofgarten Luzern offers a quiet and central location. It provides comfortable rooms and a pleasant garden, creating a relaxing atmosphere.

Summary of reviews related to the '4 Star' categoryHotel Hofgarten Luzern receives mixed reviews regarding its four-star rating. Many guests feel that the hotel's facilities and services do not meet the expectations of a four-star property. Complaints include small bathrooms, outdated rooms and a lack of variety in the breakfast offerings. Some even describe the overall experience as underwhelming and not up to the standard typically associated with a four-star hotel. Despite these criticisms, the hotel is praised for its excellent friendliness and service, which some guests felt warranted a full four-star rating. However, the consensus appears to lean towards the notion that the hotel falls short of the expected standards for its category and price range.
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Seehotel Sternen

Hotel in Luzern

8.9

Excellent

From $186

$

4-Star Hotel

Located on the shores of Lake Lucerne, Seehotel Sternen offers a picturesque setting with lake views. It features comfortable rooms and a relaxing atmosphere, providing a pleasant stay.

Summary of reviews related to the '4 Star' categorySeehotel Sternen is positioned as a solid four-star hotel situated outside the city, offering a unique blend of new character and charm in a natural, scenic environment. It's a particularly inviting destination for those who appreciate sports and the beauty of the surroundings. Guests frequently highlight the high-quality four-star experience and the great, upscale location.

However, opinions vary when it comes to overall value and certain expectations typically associated with a four-star rating. Some guests felt the hotel fell short in areas such as air conditioning and luxury amenities, better suited to lower categories. Despite this, the hotel consistently receives recommendations within its class, making it a reliable choice for its four-star category standards. Overall, Seehotel Sternen remains a compelling option for those seeking a balance of comfort, nature and moderate luxury outside the urban hustle.
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Gasthaus Badhof - Golfhotel

Hotel in Luzern

9.2

Excellent

From $308

$

4-Star Hotel

Located near Lucerne, Gasthaus Badhof - Golfhotel offers a golf course and a tranquil setting. It features comfortable rooms and a relaxing atmosphere.

Hotel Astoria

Hotel in Luzern

7.8

Good

From $188

$

4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Astoria receives mixed reviews regarding its four-star rating and facilities. While some guests appreciated the service, describing it as good for a 4-star hotel, others felt that their expectations were not met. The absence of a minibar and fridge in the rooms was a common complaint, alongside issues like unpleasant odors, mold in the bathroom and unpleasant noises from the nightclub and terrace activities.

Breakfast offerings were generally seen as ordinary with many guests expressing disappointment, finding it not up to the standards expected of a four-star establishment. Guests also pointed out that the price did not correspond to the quality of service and facilities provided, suggesting that the hotel did not offer good value for money.

Issues with cleanliness and staff behavior, such as unfriendly reception and intrusions without knocking, further tarnished the hotel’s reputation. Overall, the hotel seems to fall short of the typical 4-star experience, leaving many guests with unmet expectations.
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Boutique Hotel Himmelrich

Hotel in Luzern

8.0

Very Good

From $259

$

4-Star HotelSummary of reviews related to the '4 Star' categoryBoutique Hotel Himmelrich has received mixed feedback regarding its four-star rating with several guests expressing that it falls short of this standard. Some point out small issues and limited services, including the absence of an iron and phone in the rooms, which detract from the overall experience. However, the hotel garners praise for its very high rating in terms of service and amenities, which some guests describe as deserving of even higher accolades. The hotel's intimate size is noted, creating a pleasant atmosphere despite its perceived shortcomings. Additionally, there is a call for greater environmental awareness within the hotel. While some guests find it expensive, the overall guest experience suggests that the hotel's attributes, including its high-quality service, still align closely with four-star expectations.
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Hotel Luzernerhof

Hotel in Luzern

7.6

Good

From $128

$

4-Star Hotel

Hotel Luzernerhof boasts a central location near the train station and the Lion Monument. It offers comfortable accommodations and easy access to Lucerne's main attractions.

Summary of reviews related to the '4 Star' categoryHotel Luzernerhof presents a mixed experience for travelers, particularly when considering the expectations of a four-star establishment. Its most redeeming feature is undoubtedly its convenient location, making it an attractive choice for tourists wielding Swiss Passes who wish to explore the surrounding area with ease. However, expectations set by its advertised four-star rating tend to clash with the reality faced by guests.

Several aspects of the hotel's facilities hint at a more modest standing than the promised four stars. Among these are the notably old windows, which may detract from the overall aesthetic and functionality expected from high-rated accommodations. The general presentability of the hotel could benefit from a more polished approach, aligning it better with the anticipated standards of a four-star establishment.

While it's common for guests to find value in simpler lodging arrangements, there seems to be a consensus that the actual services offered might reflect those of a three-star or even one-star venue, more akin to a well-situated hostel. These factors collectively contribute to the ongoing debate about the authenticity of the hotel's star rating.

Ultimately, Hotel Luzernerhof might serve as a convenient and satisfactory option for those focused on location and simplicity, but might not meet the expectations of luxury or comprehensive services typically associated with established four-star hotels.
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