Terras Hotel
Lucas do Rio Verde
-13.07682100,
-55.93994500
,
Av: Universitária, 408-w Bairro: Parque Das Emas
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Summary of reviewsTerras Hotel consistently earns praise for its superb location, offering convenient access to local amenities such as supermarkets, restaurants, and transportation options, making it a preferable choice for travelers. Guests also appreciate the reasonable dining options on-site and highlight the hotel's spacious rooms and clean ambiance.
Breakfast stands out as a highlight, with guests lauding its quality and variety. The wide range of breakfast options, served by attentive staff, contributes significantly to an enjoyable stay. The hotel's kitchen team enhances the experience with their exceptional service, providing a plentiful and luxurious spread.
The rooms at Terras Hotel are generously sized, featuring modern amenities like TV, minibar, and efficient air conditioning. The overall comfort is amplified by good quality bedding and towels. While some guests have enjoyed their stay due to room size and service, others feel the rooms could benefit from upgrades, particularly in furnishings and bathroom features.
Cleanliness receives mixed reviews, with many guests satisfied with the super clean rooms and organized environment. However, there are concerns regarding some aspects, such as bathroom cleanliness and pest control, indicating potential areas for improvement.
The hotel's staff is highly regarded, consistently commended for their phenomenal and friendly service. Their helpfulness and courteous demeanor contribute significantly to guest satisfaction, making visitors feel welcomed and ensuring a positive experience.
The beds offer varying experiences, with some guests finding them comfortable and conducive to a pleasant stay. However, feedback suggests that upgrades could improve bed quality, with discrepancies noted in advertised bed sizes and mattress hardness. Despite this, the spacious rooms generally meet guest expectations.
Overall, Terras Hotel provides a positive experience for its guests, with standout features being its prime location, excellent breakfast, and exceptional staff service. Addressing areas of improvement related to cleanliness and room features could further enhance guest satisfaction.
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Breakfast stands out as a highlight, with guests lauding its quality and variety. The wide range of breakfast options, served by attentive staff, contributes significantly to an enjoyable stay. The hotel's kitchen team enhances the experience with their exceptional service, providing a plentiful and luxurious spread.
The rooms at Terras Hotel are generously sized, featuring modern amenities like TV, minibar, and efficient air conditioning. The overall comfort is amplified by good quality bedding and towels. While some guests have enjoyed their stay due to room size and service, others feel the rooms could benefit from upgrades, particularly in furnishings and bathroom features.
Cleanliness receives mixed reviews, with many guests satisfied with the super clean rooms and organized environment. However, there are concerns regarding some aspects, such as bathroom cleanliness and pest control, indicating potential areas for improvement.
The hotel's staff is highly regarded, consistently commended for their phenomenal and friendly service. Their helpfulness and courteous demeanor contribute significantly to guest satisfaction, making visitors feel welcomed and ensuring a positive experience.
The beds offer varying experiences, with some guests finding them comfortable and conducive to a pleasant stay. However, feedback suggests that upgrades could improve bed quality, with discrepancies noted in advertised bed sizes and mattress hardness. Despite this, the spacious rooms generally meet guest expectations.
Overall, Terras Hotel provides a positive experience for its guests, with standout features being its prime location, excellent breakfast, and exceptional staff service. Addressing areas of improvement related to cleanliness and room features could further enhance guest satisfaction.
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Guest Reviews
Terras Hotel is situated in a prime spot that guests consistently praise for its convenience and accessibility. The hotel's strategic location ensures easy access to key amenities, including nearby supermarkets, bakeries, and restaurants, meeting the needs of various travelers. Guests highlight the excellent proximity to transportation pathways, including its closeness to major highways, making it a favorable choice for those on the move. A balance of quality and price is noted, with reasonable dining options on-site adding to its appeal. Spacious rooms contribute to a comfortable stay, complemented by a clean ambiance and delicious breakfast offerings. The property is often described as one of the best in the region, celebrated for both its superb locale and attentive service.
At Terras Hotel, breakfast appears to be a standout feature, earning high praise from guests for its quality and variety. The breakfast is frequently described as delicious and excellent, with many reviewers appreciating the abundance of options available. It's noted for being well-served and offering a wide range of dishes, making it a highlight of the stay. The attentive and friendly service, along with an exceptional kitchen staff, enhances the breakfast experience. While a few comments mention monotony, the overall consensus highlights a plentiful and luxurious spread that leaves a lasting impression. The combination of a great breakfast, good location, and high-quality service seems to contribute to an enjoyable stay at the hotel.
Terras Hotel offers generously sized rooms equipped with modern amenities such as TV, minibar, and efficient air conditioning, providing comfort to guests. The spaciousness and comfort of the beds, along with the fresh, good quality bedding and towels, contribute positively to the overall experience. Particularly notable is the exceptional service provided by the breakfast team, with staff praised for their friendliness and professionalism. However, the overall impression of the room quality is mixed, with many furnishings and structures showing signs of wear due to age. Some room features, such as the narrow single beds and outdated bathrooms, could benefit from upgrades to meet guests' expectations. While some reviews suggest pleasant stays due to room size and service, the property's outdated installations may leave certain visitors hoping for more.
Terras Hotel offers a variety of beds that have received mixed feedback from guests. Many visitors have found the beds to be quite good, contributing to a pleasant stay in the spacious rooms. However, some reviews indicate that the beds are on the simpler side and lack the support of box springs. A few guests have noted that the mattresses and beds could benefit from upgrades, with some reporting hard or worn-out mattresses. Additionally, there is a discrepancy with the advertised queen-size beds, which are sometimes two singles pushed together. Overall, while the bed experiences vary, the general room size and comfort seem to meet guests' expectations.
Terras Hotel offers a mixed experience when it comes to cleanliness. On a positive note, some guests have praised their rooms for being super clean, noting the hotel's overall attentive staff and organized environment. Several reviewers highlighted their satisfaction with impeccably clean rooms and a clean pool, along with appreciating the hotel's beauty, comfort, and good service.
However, not all reviews reflect such favorable impressions. Other visitors have expressed concerns regarding cleanliness, particularly in the bathrooms, which included issues like mold on the ceiling and unpleasant odors from the drains. A few guests reported encounters with cockroaches in their rooms, pointing to inadequate pest control measures, while some mentioned the pool as being very dirty. Furthermore, the corridors and some room furnishings show signs of wear and tear.
These varied reviews indicate areas for improvement in maintaining consistent standards of cleanliness across the hotel premises. While Terras Hotel has its merits in comfort and organization, addressing these concerns could enhance the guest experience considerably.
Terras Hotel has left a lasting impression on its guests, largely due to its exceptional staff. Visitors consistently remark on the outstanding service provided by the hotel team, who are noted for their helpfulness and courteous demeanor. The staff's phenomenal and friendly assistance contributes significantly to a positive experience for many guests, with the team showing attentiveness and a willingness to meet customer needs promptly. A particular highlight is the coffee team's coordinator, who is often praised as a model of efficiency and pleasantness. The general services staff are also commended for their kindness and politeness. These attributes, coupled with a fantastic service approach, make guests feel warmly welcomed and ensure their satisfaction during their stay.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, not all reviews reflect such favorable impressions. Other visitors have expressed concerns regarding cleanliness, particularly in the bathrooms, which included issues like mold on the ceiling and unpleasant odors from the drains. A few guests reported encounters with cockroaches in their rooms, pointing to inadequate pest control measures, while some mentioned the pool as being very dirty. Furthermore, the corridors and some room furnishings show signs of wear and tear.
These varied reviews indicate areas for improvement in maintaining consistent standards of cleanliness across the hotel premises. While Terras Hotel has its merits in comfort and organization, addressing these concerns could enhance the guest experience considerably.
Staff
Yes, Terras Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Terras Hotel.
Yes, Terras Hotel welcomes dogs.
Yes, parking facilities are available at Terras Hotel.
No, Terras Hotel doesn't have a gym.
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