Mato Grosso Palace Hotel
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Summary of reviewsMato Grosso Palace Hotel in Cuiabá is highly praised for its outstanding central location, making it a prime choice for travelers seeking convenience and accessibility. Situated near major landmarks, bus stops and the historic center, guests can explore the city with ease while enjoying a quiet ambiance within the hotel itself.
Breakfast at the hotel is one of its standout features with an extensive and varied selection that garners positive reviews. Guests appreciate the delicious and plentiful options, including fresh fruits, breads, eggs and natural juices. The breakfast staff's excellent service further enhances the experience.
Dinner also receives favorable comments with guests enjoying the quality and flavor of the meals. Although some suggest expanding the menu to include more local cuisine, the attentive service at the hotel restaurant is consistently commended.
Rooms at Mato Grosso Palace Hotel are noted for their spaciousness and comfort, particularly the family rooms. Cleanliness is generally praised with rooms being well-kept and equipped with new beds and good internet service. However, some guests mention that the hotel shows signs of aging with outdated decor and occasional maintenance issues, such as problems with hot water and non-functional showers.
The hotel's overall cleanliness receives mixed reviews. While many guests commend the cleanliness of the rooms and the helpfulness of the cleaning staff, others note areas for improvement, particularly with the bathrooms and some older facilities.
Staff at Mato Grosso Palace Hotel are frequently lauded for their friendliness, attentiveness and politeness. The helpful nature of the employees, from receptionists to housekeepers, contributes to a welcoming atmosphere. The staff's ability to speak English and their dedication to providing excellent service are particularly appreciated.
Parking facilities at the hotel are secure and convenient with a garage and valet service available. However, there is an additional fee for parking, which some guests feel should be complimentary.
Lastly, the comfort of the beds receives mixed reviews. While many guests find the beds soft and conducive to a restful night's sleep, others raise concerns about the quality of the mattresses and the thinness of the pillows.
Overall, Mato Grosso Palace Hotel offers a comfortable and convenient stay with commendable service, although some areas could benefit from updates and improvements.
Categories
Breakfast at the hotel is one of its standout features with an extensive and varied selection that garners positive reviews. Guests appreciate the delicious and plentiful options, including fresh fruits, breads, eggs and natural juices. The breakfast staff's excellent service further enhances the experience.
Dinner also receives favorable comments with guests enjoying the quality and flavor of the meals. Although some suggest expanding the menu to include more local cuisine, the attentive service at the hotel restaurant is consistently commended.
Rooms at Mato Grosso Palace Hotel are noted for their spaciousness and comfort, particularly the family rooms. Cleanliness is generally praised with rooms being well-kept and equipped with new beds and good internet service. However, some guests mention that the hotel shows signs of aging with outdated decor and occasional maintenance issues, such as problems with hot water and non-functional showers.
The hotel's overall cleanliness receives mixed reviews. While many guests commend the cleanliness of the rooms and the helpfulness of the cleaning staff, others note areas for improvement, particularly with the bathrooms and some older facilities.
Staff at Mato Grosso Palace Hotel are frequently lauded for their friendliness, attentiveness and politeness. The helpful nature of the employees, from receptionists to housekeepers, contributes to a welcoming atmosphere. The staff's ability to speak English and their dedication to providing excellent service are particularly appreciated.
Parking facilities at the hotel are secure and convenient with a garage and valet service available. However, there is an additional fee for parking, which some guests feel should be complimentary.
Lastly, the comfort of the beds receives mixed reviews. While many guests find the beds soft and conducive to a restful night's sleep, others raise concerns about the quality of the mattresses and the thinness of the pillows.
Overall, Mato Grosso Palace Hotel offers a comfortable and convenient stay with commendable service, although some areas could benefit from updates and improvements.
Family Friendly Hotel
Mato Grosso Palace Hotel is a centrally located hotel that offers basic amenities. It can be a practical option for families looking for affordability and convenience.
Dog Friendly Hotel
This hotel is centrally located and offers a fitness center and a restaurant. It is also known to be pet-friendly and provides comfortable accommodations for guests with dogs.
Business Hotel
This hotel offers business-friendly amenities such as desks, desk chairs, and phones. It also provides a 24-hour fitness center. Meeting and event spaces are available.
Hotel with Parking
Mato Grosso Palace Hotel offers convenient transport facilities, including valet parking and a car park, designed to make your journey seamless. The hotel ensures a stress-free arrival and departure.
Accessible Hotel
This hotel offers increased accessibility, an elevator, and wheelchair access. It also provides rooms/facilities for disabled guests, a toilet for disabled and bathroom for disabled.
Hotel with Gym
This hotel includes a 24-hour fitness center, allowing guests to exercise at their convenience. The hotel also offers a restaurant and bar/lounge. It provides a comprehensive fitness experience with additional amenities for relaxation and dining.
3-Star Hotel
Located in the heart of Cuiabá, it's ideal for both business and leisure travelers. It offers excellent amenities and is close to the city's main attractions, shopping, and cultural sites. Guests appreciate the warm hospitality and welcoming atmosphere.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Nestled in the heart of Cuiabá, Mato Grosso Palace Hotel is renowned for its exceptional location. Guests frequently highlight its central positioning, making it incredibly convenient for exploring the city. The hotel is notably close to major landmarks such as the Cuiabá Cathedral, various bus stops and the historic center, providing easy access to diverse attractions and shopping venues on foot.
Despite being situated right in the bustling center, the hotel maintains a surprisingly quiet ambiance. Visitors appreciate being within walking distance of everything while still enjoying the tranquility of their accommodation. This central location is consistently mentioned alongside the hotel's excellent service and warm hospitality, making it a favored choice for those looking for comfort coupled with convenience.
While the area may feel deserted and potentially unsafe for walking at night, the hotel itself ensures a secure environment within its premises. Overall, the prime location coupled with good amenities like breakfast and helpful staff makes Mato Grosso Palace Hotel an excellent option for travelers seeking both comfort and accessibility in Cuiabá.
A stay at Mato Grosso Palace Hotel comes highly recommended, particularly for its breakfast offerings, which have garnered a range of positive reviews. Guests frequently mention the extensive and varied selection available, describing the breakfast as both delicious and plentiful. Highlights include a variety of options such as fruits, breads and eggs, ensuring a well-rounded meal to start the day.
Service during breakfast is often praised with the staff receiving compliments for their excellent service. Many guests have been pleased with the well-prepared and tasty food, including freshly squeezed natural juices and diverse bread selections. For those with a discerning palate, the breakfast buffet has been noted for its wonderful offerings and even included a spectacular rice cake.
However, not all reviews are without critique. Some guests mentioned the presence of processed foods and noted instances where options were limited or of lower quality. Despite these occasional lapses, the overall consensus remains highly favorable.
In summary, breakfast at Mato Grosso Palace Hotel is generally regarded as excellent, featuring a wide selection of delicious, well-prepared foods and great service, making it a strong start to any guest’s day.
Guest reviews of Mato Grosso Palace Hotel highlight a generally positive dining experience with a few noted areas for improvement. Many guests appreciated the quality of dinner, describing the meals as very good and delicious. The attentive service at the hotel restaurant received commendations, enhancing the overall dining experience.
However, there were some comments indicating that the restaurant could benefit from expanding its menu options, particularly by including more local cuisine and drink choices. While the convenience of having dinner or snacks available without leaving the hotel was appreciated, the duration of meal preparation was occasionally criticized for being too long. Despite these minor critiques, the consensus points towards a satisfying dining experience at the hotel.
The Mato Grosso Palace Hotel boasts spacious and comfortable rooms that many guests appreciate. Reviewers frequently highlight the large size of the rooms and the comfort of the beds with family rooms receiving particular commendation for their generous space and excellent layout. Cleanliness is another strong point with many guests noting that the rooms are impeccably kept. New beds and good internet service add to the overall positive experience.
However, despite these positives, several guests point out that the hotel, though well-located, shows signs of aging. The decor and furniture are described as outdated and the bathrooms, although sometimes renovated, have issues such as leaks and mold. Other drawbacks include occasional problems with hot water, non-functional showers and musty smells in some rooms. The simplicity of the accommodations is acknowledged, but it’s generally seen as sufficiently comfortable for a pleasant stay. Overall, while the hotel excels in offering spacious, clean and comfortable rooms, it could benefit from some modernization and maintenance improvements.
At Mato Grosso Palace Hotel, the beds have received a mixed reception from guests. Many travelers highlighted the comfort, praising the beds for being both soft and clean. For those seeking restful nights, several guests found the beds to be very comfortable, contributing positively to their overall stay.
The rooms themselves were noted to be comfortable and well-sanitized with some appreciating the spacious and family-friendly accommodations. However, not all feedback was favorable. There were recurring issues with the softness of the mattresses and the pillows being too thin for some guests' liking. A few reviews pointed out that the quality of the mattresses could be improved with concerns about uncomfortable split beds for couples and other beds that weren't up to expectations.
Overall, while many found the beds supportive and conducive to a good night's sleep, there were enough contrasting opinions to suggest a varying experience with the sleeping arrangements at Mato Grosso Palace Hotel.
Mato Grosso Palace Hotel has received mixed reviews regarding its cleanliness. Positive comments highlight the hotel's impeccable room cleanliness and friendly, helpful cleaning staff. Guests often mention the rooms as being very clean and comfortable with clean bed and bath linens. The facilities, in general, are noted to be clean, contributing to an overall positive impression.
However, there are several areas for improvement. Some reviews indicate that the cleanliness of the bathrooms could be better with specific mentions of dirty sink countertops and a dusty floor. There are also remarks about some rooms and facilities appearing very old and in need of renovation. While many guests were satisfied with the hygiene standards, others felt the cleaning service left much to be desired, occasionally noting serious issues such as dirty toilets upon arrival.
Overall, the cleanliness of Mato Grosso Palace Hotel appears to be generally good but inconsistent with some rooms and areas requiring more attention to detail.
Mato Grosso Palace Hotel has garnered numerous positive reviews for its exceptional staff, characterized by their attentiveness, politeness and friendliness. Guests frequently commend the employees' helpful nature, noting that both the cleaning and breakfast staff are particularly friendly and accommodating. The receptionists make a positive first impression by being super pleasant upon arrival, contributing to a welcoming atmosphere. The overall service provided by the team is consistently praised as excellent with many highlighting the staff’s ability to speak English as a plus.
The hotel’s restaurant also receives favorable mentions for both the quality of its dishes and the value for money, further enhanced by the attentive service. From the valet attendants to the housekeepers, every member of the team shows a deep care for the hotel and its guests, being attentive to every detail. Despite one mention of unfriendly staff, the general consensus points to a consistently excellent, polite and helpful service, making guests feel very welcome and well-treated throughout their stay.
Mato Grosso Palace Hotel offers ample and secure parking options for its guests. The hotel provides a garage for storing cars and operates a valet service, adding a layer of convenience and safety. Reviews highlight that the parking facilities are well served, which bodes well for those who prioritize security for their vehicles.
Despite the positives, it's important to note that the parking is not complimentary. Guests are required to pay an additional fee for using the parking facilities, a detail that several reviews mention. Although some guests believe that parking should be free for those staying at the hotel, the general consensus acknowledges the convenience and security provided by the available parking options.
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Location
Despite being situated right in the bustling center, the hotel maintains a surprisingly quiet ambiance. Visitors appreciate being within walking distance of everything while still enjoying the tranquility of their accommodation. This central location is consistently mentioned alongside the hotel's excellent service and warm hospitality, making it a favored choice for those looking for comfort coupled with convenience.
While the area may feel deserted and potentially unsafe for walking at night, the hotel itself ensures a secure environment within its premises. Overall, the prime location coupled with good amenities like breakfast and helpful staff makes Mato Grosso Palace Hotel an excellent option for travelers seeking both comfort and accessibility in Cuiabá.
Breakfast
Service during breakfast is often praised with the staff receiving compliments for their excellent service. Many guests have been pleased with the well-prepared and tasty food, including freshly squeezed natural juices and diverse bread selections. For those with a discerning palate, the breakfast buffet has been noted for its wonderful offerings and even included a spectacular rice cake.
However, not all reviews are without critique. Some guests mentioned the presence of processed foods and noted instances where options were limited or of lower quality. Despite these occasional lapses, the overall consensus remains highly favorable.
In summary, breakfast at Mato Grosso Palace Hotel is generally regarded as excellent, featuring a wide selection of delicious, well-prepared foods and great service, making it a strong start to any guest’s day.
Dinner
However, there were some comments indicating that the restaurant could benefit from expanding its menu options, particularly by including more local cuisine and drink choices. While the convenience of having dinner or snacks available without leaving the hotel was appreciated, the duration of meal preparation was occasionally criticized for being too long. Despite these minor critiques, the consensus points towards a satisfying dining experience at the hotel.
Rooms
However, despite these positives, several guests point out that the hotel, though well-located, shows signs of aging. The decor and furniture are described as outdated and the bathrooms, although sometimes renovated, have issues such as leaks and mold. Other drawbacks include occasional problems with hot water, non-functional showers and musty smells in some rooms. The simplicity of the accommodations is acknowledged, but it’s generally seen as sufficiently comfortable for a pleasant stay. Overall, while the hotel excels in offering spacious, clean and comfortable rooms, it could benefit from some modernization and maintenance improvements.
Beds
The rooms themselves were noted to be comfortable and well-sanitized with some appreciating the spacious and family-friendly accommodations. However, not all feedback was favorable. There were recurring issues with the softness of the mattresses and the pillows being too thin for some guests' liking. A few reviews pointed out that the quality of the mattresses could be improved with concerns about uncomfortable split beds for couples and other beds that weren't up to expectations.
Overall, while many found the beds supportive and conducive to a good night's sleep, there were enough contrasting opinions to suggest a varying experience with the sleeping arrangements at Mato Grosso Palace Hotel.
Cleanliness
However, there are several areas for improvement. Some reviews indicate that the cleanliness of the bathrooms could be better with specific mentions of dirty sink countertops and a dusty floor. There are also remarks about some rooms and facilities appearing very old and in need of renovation. While many guests were satisfied with the hygiene standards, others felt the cleaning service left much to be desired, occasionally noting serious issues such as dirty toilets upon arrival.
Overall, the cleanliness of Mato Grosso Palace Hotel appears to be generally good but inconsistent with some rooms and areas requiring more attention to detail.
Staff
The hotel’s restaurant also receives favorable mentions for both the quality of its dishes and the value for money, further enhanced by the attentive service. From the valet attendants to the housekeepers, every member of the team shows a deep care for the hotel and its guests, being attentive to every detail. Despite one mention of unfriendly staff, the general consensus points to a consistently excellent, polite and helpful service, making guests feel very welcome and well-treated throughout their stay.
Parking
Despite the positives, it's important to note that the parking is not complimentary. Guests are required to pay an additional fee for using the parking facilities, a detail that several reviews mention. Although some guests believe that parking should be free for those staying at the hotel, the general consensus acknowledges the convenience and security provided by the available parking options.
No, Mato Grosso Palace Hotel doesn't have any pool.
No, a spa isn't available at Mato Grosso Palace Hotel.
Yes, Mato Grosso Palace Hotel welcomes dogs.
Yes, parking facilities are available at Mato Grosso Palace Hotel.
Yes, Mato Grosso Palace Hotel has a gym.
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