Cuiaba-15.59265000,
-56.11844500,
Rua Das Tulipas, 1400 Jardim Cuiabá(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsibis Cuiaba Shopping enjoys a strategic and convenient location, right across from Shopping Estação, which appeals to both business and leisure travelers with its proximity to supermarkets, restaurants and key transportation hubs like the airport and bus station. While the ease of access to the mall is appreciated, some guests caution about pedestrian safety. Overall, the hotel's location is praised for being clean and quiet, contributing positively to its appeal.
The hotel's breakfast generally receives favorable reviews with guests appreciating the variety, cleanliness and quality of options such as fresh fruits and high-quality coffee. However, there are some remarks about limited variety, repetitiveness over longer stays and occasional issues with cleanliness and replenishment. Despite these critiques, many guests found the breakfast to be a wholesome start to their day.
Dinner at the hotel garners mixed reviews. While the restaurant offers a cozy atmosphere and some dishes, like the hamburger, are praised, the menu is deemed limited, particularly lacking in fish options. Service can be slow and the restaurant does not open on Sundays, which some guests find inconvenient.
Room cleanliness and comfort receive positive feedback with guests highlighting the modern, tidy and cozy environment. The air conditioning and Wi-Fi work well for most. Nevertheless, some guests mention issues such as small room size, noise from adjacent rooms and occasional hygiene lapses.
Cleanliness throughout the hotel is generally lauded with frequent mentions of the clean and organized atmosphere. Despite a few concerns over smelly towels and occasional dust or mold, the overall sentiment favors a well-maintained environment.
Staff interactions are broadly positive with many guests appreciating the friendly, attentive and efficient service. However, there are instances where service falls short, particularly with slow check-in/check-out processes and isolated reports of unprofessionalism.
Opinions on the hotel's Wi-Fi are varied. While many guests find it reliable, others report connectivity issues that sometimes remain unresolved.
Parking is reviewed positively for its ample and well-secured spaces, though the costs and space size draw some criticism. The lack of covered parking is also a point of contention for a few guests.
The beds at ibis Cuiaba Shopping receive a mixture of praise and criticism. Many guests find them comfortable, but some encounter dissatisfaction with the firmness and overall condition of the mattresses.
Overall, ibis Cuiaba Shopping offers a reliable three-star experience characterized by practical and straightforward services, meeting basic needs effectively. Guests appreciate the cost-benefit ratio and the standard amenities provided.
In terms of accessibility, the hotel offers ample parking and adapted rooms with bathrooms equipped with support bars. However, further improvements are needed to address narrow walkways and the absence of grab bars in some bathrooms.
Lastly, the hotel is pet-friendly, welcoming guests with their furry companions. While the staff is attentive to pets, enhanced amenities could further improve the pet-friendly experience. Show more
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Categories
Dog Friendly Hotel
This hotel is a convenient option for pet owners. It provides essential amenities and welcomes pets, ensuring a comfortable stay for both guests and their dogs.
Hotel with Parking
ibis Cuiaba Shopping has on-site, indoor, private parking with 93 parking spaces available 24/7 for an additional charge. Valet parking is also available.
Accessible Hotel
This hotel offers adapted accommodations and wheelchair accessibility. It also provides essential amenities like air conditioning and free Wi-Fi, ensuring a comfortable stay for all guests.
3-Star Hotel
This hotel offers comfortable accommodations and is well-suited for shoppers due to its proximity to shopping areas. It provides a convenient base for exploring Cuiabá.
Hotel Taking Steps Towards Sustainability
Hotel for Adults Only
Room Types
Standard Double RoomThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Standard Double Room - Disability AccessThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Classic Twin RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
The location of ibis Cuiaba Shopping receives a lot of praise from guests for its convenience and accessibility. Positioned right in front of Shopping Estação, this hotel offers easy access to a variety of supermarkets, restaurants and other amenities, making it a great pick for both business and leisure travelers. Guests frequently mention the benefit of being near key spots in Cuiaba, including the airport and bus station, simplifying both arrival and departure.
Many appreciate the proximity to the mall, which allows for dining and shopping without the need to travel far. However, some guests note that while the hotel is technically close to the mall, accessing it on foot may be challenging due to the lack of direct pedestrian paths and safety concerns. For those in town for business purposes, the location is particularly well-received, aligning perfectly with their professional needs.
Parking is also ample and convenient, adding to the ease of stay. Mixed reviews exist regarding the exact nearness and walking conditions to Shopping Estação, but the overall sentiment highlights a strategic and useful position in Cuiaba. The area around the hotel is lauded for its clean and quiet atmosphere, making it a reliable Ibis property in terms of both service and location convenience.
Breakfast
Guests at ibis Cuiaba Shopping have shared a mixed bag of experiences when it comes to the hotel's breakfast offerings. Positive feedback highlights a very good to excellent breakfast with plenty of variety, including tasty and healthy options like plenty of fruit, delicious cappuccino and high-quality coffee. Many reviewers appreciated the cleanliness and good service, noting a flexible breakfast schedule that accommodated various needs. The breakfast spread features a broad array of choices, ensuring satisfaction for many guests who found it to be rich and fulfilling.
However, some reviews pointed out areas for improvement. Criticism included the limited variety and quality of certain items, repetitive offerings over extended stays and occasional issues with cleanliness and replenishment during service hours. Some guests found the breakfast to be rather basic or disappointing, especially considering the price. There were also mentions of sun glare in the breakfast room, lack of typical regional products and issues with some food items like hard bread and sour fruit.
Overall, while many guests found the breakfast at ibis Cuiaba Shopping to be an excellent start to their day, others felt that it fell short of expectations in terms of variety and value for money.
Dinner
The restaurant and bar area at ibis Cuiaba Shopping offers a cozy atmosphere, making it an inviting spot for dinner. Guests praised the hamburger as sensational and mentioned that the food can be excellent. However, the menu is quite limited, notably lacking fish options in a city renowned for its fish dishes. Several diners noted that the quality of the food could vary with some finding it below standard and expensive. The service also drew mixed reviews with some pointing out slow service and a weak air conditioning system that struggled to cope with Cuiabá's heat. Additionally, the restaurant doesn't open on Sundays, which was inconvenient for some guests. Despite the availability of 24-hour meal service being advertised, it was reportedly not provided. Transparency regarding the prices of drinks and other menu items was also flagged as a concern. Overall, while the food can be good, there are notable inconsistencies and limitations that guests should be aware of. For variety, some opted to dine at the shopping center across the street.
Rooms
The guest reviews for 'ibis Cuiaba Shopping' point to a mix of experiences, primarily focusing on the rooms of the hotel. Many guests appreciated the clean and comfortable environment, highlighting the rooms as being cozy and the cleanliness as top-notch. Some guests found the rooms to be spacious and modern, particularly praising the good bedding and wonderful showers. The air conditioning and Wi-Fi were noted positively, adding to the convenience of their stays.
However, there were consistent remarks on the small size of the rooms with some finding them too compact, especially the bathrooms. Noise from adjoining rooms and issues with bed comfort were also highlighted with several guests describing the mattresses as hard. While the reception area appeared busy, it did not significantly detract from the overall room experience.
Despite the cleanliness, some reviews mentioned mold and unpleasant smells, suggesting that room hygiene could occasionally fall short of expectations. Other minor inconveniences included low lighting and functional issues with the air conditioning in some instances.
Overall, while the hotel rooms provided a generally comfortable and clean stay for many, a few issues with room size, bed comfort and occasional hygiene lapses were noted.
Beds
The reviews for the beds at the ibis Cuiaba Shopping present a mixed bag of opinions, yet a significant number of guests found the beds to be comfortable. Phrases like comfortable bed and mattress, comfortable beds and good bed appear frequently, suggesting a generally positive sentiment among many visitors. Guests also mentioned the quality of the pillows and blankets, adding to the overall comfort experience.
However, there were still a notable number of guests who were not satisfied with the beds. Some described the mattresses as very bad, hard or worn out. Issues such as uncomfortable double beds, very hard beds and beds with holes in the middle were reported by some visitors. Additionally, comments highlighted that the single beds were small and not very comfortable for certain guests.
In conclusion, while many guests enjoyed a good night's sleep on the comfortable beds at ibis Cuiaba Shopping, there are varied experiences with some guests encountering issues with the firmness and condition of their mattresses.
Cleanliness
Located conveniently next to a shopping mall, ibis Cuiaba Shopping boasts a range of positive remarks from guests regarding its cleanliness. The words 'clean' and 'organized' recur frequently in the reviews, highlighting guests' appreciation for the well-maintained and tidy environment of the hotel. Many found the rooms to be clean and comfortable, emphasizing the modern and new facilities that add to the overall appeal.
While some guests pointed out areas for improvement, such as dust on desks and issues with bathroom cleanliness, these instances seemed more exception than norm. The overall sentiment favors a clean and cozy experience with several noting very clean bathrooms and a pleasant atmosphere. Additionally, the comfort of the accommodation, complemented by good air conditioning and a wonderful shower, contributes positively to guest experiences.
Despite a few mentions of smelly towels and occasional noise in the hallways, guests still described the hotel as clean and well-maintained. Whatever the minor downfalls, many visitors left satisfied with the cleanliness and comfort provided, making ibis Cuiaba Shopping a commendable choice for travelers looking for a clean place to stay.
Staff
The reviews of ibis Cuiaba Shopping emphasize both positive and negative aspects of the hotel’s staff performance. On the plus side, many guests appreciated the helpful, friendly and attentive nature of the staff. Descriptions such as polite service, great customer service and fast and efficient service were frequent. The reception staff were commended for resolving issues effectively and providing a welcoming experience. Positive mentions include great politeness and education with some guests noting specific employees as particularly friendly and helpful.
However, there were notable areas where the hotel could improve. Some guests reported rude and unhelpful staff with specific mentions of employees needing better training and more professionalism. Instances of terrible service and slow responses were highlighted, particularly during check-in and check-out processes. A recurring issue was the slow and inefficient service at the front desk, compounded by complaints about the staff's friendliness and politeness in some cases.
Overall, while many guests found the staff at ibis Cuiaba Shopping to be one of the highlights of their stay, there is a clear need for enhanced training and better customer service practices to ensure a more consistent and satisfactory experience for all guests.
Wi-Fi
At ibis Cuiaba Shopping, guest reviews about the Wi-Fi are mixed. While some reported that the internet worked well and offered a good signal, others experienced connectivity issues. In some cases, initial problems with the Wi-Fi were later resolved. However, there were instances where guests noted the Wi-Fi did not work in the rooms or it dropped frequently and lacked proper follow-up from the staff. Despite this, the internet was available and worked without issues for several guests.
Parking
The parking at ibis Cuiaba Shopping receives mixed reviews from guests, reflecting a range of experiences. On the positive side, many guests appreciated the good quality of parking facilities and security, describing the parking as ample and well-organized. The hotel's location is often complimented for its convenient and secure parking options. However, some guests noted that parking spaces can be tight and others mentioned the lack of covered parking spaces for added protection.
A recurring theme in the reviews is the cost associated with parking. Multiple guests highlighted that parking is a paid service with some describing the fees as expensive. While some guests appreciated that parking was included in their stay, others expressed dissatisfaction with additional charges. The parking entrance condition also received some criticism with mentions of it being in poor condition. Despite these mixed opinions, the overall sentiment suggests that while the parking is generally reliable and secure, the cost and space limitations are notable considerations for future visitors.
3 Star
Ibis Cuiaba Shopping offers a quintessential three-star experience, adhering to the well-known Ibis standard of basic yet functional facilities. Guests often describe it as a simple environment that meets basic needs effectively, making it a suitable choice for budget-conscious travelers. The hotel's infrastructure is good, though it could benefit from some improvements to enhance the overall experience.
Visitors appreciate the excellent coffee and the practical, no-fuss system that resembles American motels. The hotel provides adequate amenities for short stays and the atmosphere is simple but comfortable. While some may find it average compared to other Ibis hotels, many still regard it as a decent option for economic and budget-friendly accommodation.
Overall, Ibis Cuiaba Shopping stands out for its emphasis on practical and straightforward services, offering a satisfactory stay with excellent cost-benefit for those seeking basic comfort without the frills.
Accessible
The 'ibis Cuiaba Shopping' offers several facilities and features for guests with disabilities, though there are areas that could use improvement. Guests found the hotel to be in an accessible location, making it convenient to navigate to and from the hotel. The hotel provides ample parking spaces specifically reserved for people with disabilities.
There are adapted rooms available designed for individuals with mobility needs, featuring adapted bathrooms with bars. Guests mentioned that the staff is particularly helpful and attentive to the needs of people with disabilities.
However, some noted that accommodations can be small and walkways are narrow, which can pose a challenge. The accessible rooms and options, while present, may still require some enhancements for better comfort and convenience. Some guests reported having to take the stairs and a few noted the absence of grab bars in certain bathrooms, indicating a need for additional accessibility features. Despite these drawbacks, the overall accessibility of the hotel's location and supportive staff contribute to a generally positive experience for guests with disabilities.
Dog Friendly
The 'ibis Cuiaba Shopping' is a pet-friendly hotel that welcomes guests traveling with their furry companions. The hotel is noted for its accommodating policies with pets allowed and staff showing commendable attentiveness to pets. Guests have acknowledged the hotel for treating their pets very well, ensuring a pleasant stay for both the owners and their pets. While the hotel promotes a dog-friendly environment, it appears that some amenities, such as a designated house for dogs, could improve the experience. Despite minor suggestions, the hotel remains a suitable choice for travelers with pets, although not necessarily ideal for families.
No, ibis Cuiaba Shopping doesn't have any pool.
No, a spa isn't available at ibis Cuiaba Shopping.
Yes, ibis Cuiaba Shopping welcomes dogs.
Yes, parking facilities are available at ibis Cuiaba Shopping.