InfoSummary of reviewsBaymont by Wyndham Grand Rapids Near Downtown offers a practical and convenient location for travelers, providing easy access to key destinations and amenities. It is particularly appreciated for its proximity to food, shopping and various venues, making it a suitable base for exploring the city. Its location right off the highway further enhances its convenience. However, the surrounding neighborhood has mixed reviews with some finding it less appealing.
The hotel's breakfast offerings are generally viewed as sparse and unimpressive with limited options such as cereal, bagels and muffins. Many guests were dissatisfied with the quality and availability of breakfast items, often finding them quickly consumed or not replenished, leading some to feel misled by the hotel's descriptions.
Room experiences vary among guests. While some found the rooms spacious and comfortable, numerous concerns regarding cleanliness and maintenance were reported. Issues like mold in bathrooms, unpleasant odors and stains on walls and carpets were commonly noted. Despite these drawbacks, the comfort of the beds received consistent praise with many guests highlighting them as a key positive aspect of their stay.
Cleanliness is a recurring concern throughout the hotel. Although certain areas like the swimming pool, lobby and breakfast area were noted for their cleanliness, many guests pointed out problems in rooms and common areas, including leftover items, debris and unpleasant odors. The overall impression is that while some pockets of cleanliness exist, consistency across the facility is lacking.
The staff at Baymont by Wyndham Grand Rapids Near Downtown are generally described as friendly and helpful with particular praise for the night staff and front desk personnel. However, instances of rudeness and unprofessional behavior were occasionally mentioned, affecting the overall guest experience.
The swimming pool receives mixed feedback. Some guests appreciated the clean and pleasant pool area, while others faced issues such as the pool being closed for extended periods, uncomfortable conditions in the pool room and non-functional amenities like the jacuzzi.
In summary, Baymont by Wyndham Grand Rapids Near Downtown offers a convenient location and very comfortable beds, making it an appealing choice for travelers. However, the hotel faces notable challenges in terms of breakfast offerings, overall cleanliness and maintenance, which impact the guest experience. The generally friendly and responsive staff contribute positively, but improvements in these areas are necessary to enhance overall satisfaction. Show more
InfoSummary of reviewsThe Radisson Hotel Grand Rapids Riverfront enjoys a prime location near downtown Grand Rapids, making it an attractive choice for both business and leisure travelers. Guests frequently praise its convenient access to the motorway and freeway, which allows for easy travel to various parts of the city and surrounding areas. The serene riverside setting offers picturesque views, enhancing the overall ambiance. The hotel's welcoming lobby and newly remodeled rooms further contribute to a positive first impression.
The staff at the hotel are consistently commended for their friendly and helpful demeanor. Guests appreciate the professionalism and courtesy extended by the team, which enhances their overall stay experience. Specific mentions of staff going above and beyond to accommodate requests and quickly resolve issues highlight the excellent service provided. The smooth check-in and check-out processes and the efficient housekeeping staff also receive positive feedback.
The spacious pool area, including an 8-foot deep swimming pool and a large hot tub, is a popular feature among guests. Many appreciate the well-maintained and clean facilities, as well as the scenic views of the Grand River from the adjoining patio. Although there were minor concerns about towel availability and chlorine levels, the majority of guests enjoyed the pool and found it a pleasant addition to their stay.
Feedback on the hotel rooms is somewhat mixed. On the positive side, guests describe the rooms as spacious, comfortable and equipped with convenient amenities like refrigerators and microwaves. The beds and pillows are generally highlighted as clean and comfortable, contributing to a good night's sleep. However, certain aspects such as superficial cleaning, worn furniture and noise from nearby highways need improvement.
Overall, despite some mixed and negative feedback concerning breakfast options, dinner experiences and cleanliness issues, the Radisson Hotel Grand Rapids Riverfront is appreciated for its excellent location, friendly staff, comfortable beds and inviting pool area. These strengths make it a considerable option for travelers seeking convenience and comfort near Grand Rapids' city center. Show more
InfoSummary of reviewsTru By Hilton Comstock Park Grand Rapids, MI is highly regarded for its exceptional location, convenience, and tranquility. It is strategically positioned just outside Grand Rapids, providing easy access to major highways and a range of attractions, including sports venues, bike trails, and dining options. The hotel offers a great balance of accessibility and peacefulness, making it perfect for both leisure and business travelers.
Guests are notably impressed by the delightful breakfast experience, featuring a variety of options suitable for all tastes. Although the breakfast concludes early at 9 a.m., it is often celebrated for its delicious quality and healthy choices, like the highly praised oatmeal. The well-maintained breakfast area, featuring a cozy atmosphere and 24/7 snack availability, complements the overall positive experience.
The rooms at Tru By Hilton Comstock Park are appreciated for their modern decor, cleanliness, and comfort. While some guests mention the rooms are slightly small, they are generally considered well-appointed and cozy. The eco-friendly toiletries, spacious bathrooms, and walk-in showers contribute to a refreshing and pleasant stay.
Cleanliness is a standout attribute at this hotel, with both rooms and public spaces maintained to a high standard. The minimalist and fun aesthetic enhances the inviting ambiance. Guests also appreciate the friendly and accommodating staff, including individuals like Mark, Tony, April, and Star, who contribute significantly to a welcoming environment throughout their stay.
The indoor pool area, though small, is consistently praised for its cleanliness and maintenance. Families and guests enjoy the inviting atmosphere and complementary outdoor seating area, complete with fire table and fire pit. The hotel's fitness amenities, like the Peloton machine, offer additional leisure options.
Finally, the bedding at the hotel is often highlighted for its comfort, with guests frequently mentioning the softness of sheets and quality of pillows. Although a few reviews note minor issues with bed firmness, the overall feedback underscores a positive sleeping experience, contributing to Tru By Hilton Comstock Park being an appealing choice for travelers seeking affordability and comfort. Show more
