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Summary of reviewsBaymont by Wyndham Grand Rapids Near Downtown offers a practical and convenient location for travelers, providing easy access to key destinations and amenities. It is particularly appreciated for its proximity to food, shopping and various venues, making it a suitable base for exploring the city. Its location right off the highway further enhances its convenience. However, the surrounding neighborhood has mixed reviews with some finding it less appealing.
The hotel's breakfast offerings are generally viewed as sparse and unimpressive with limited options such as cereal, bagels and muffins. Many guests were dissatisfied with the quality and availability of breakfast items, often finding them quickly consumed or not replenished, leading some to feel misled by the hotel's descriptions.
Room experiences vary among guests. While some found the rooms spacious and comfortable, numerous concerns regarding cleanliness and maintenance were reported. Issues like mold in bathrooms, unpleasant odors and stains on walls and carpets were commonly noted. Despite these drawbacks, the comfort of the beds received consistent praise with many guests highlighting them as a key positive aspect of their stay.
Cleanliness is a recurring concern throughout the hotel. Although certain areas like the swimming pool, lobby and breakfast area were noted for their cleanliness, many guests pointed out problems in rooms and common areas, including leftover items, debris and unpleasant odors. The overall impression is that while some pockets of cleanliness exist, consistency across the facility is lacking.
The staff at Baymont by Wyndham Grand Rapids Near Downtown are generally described as friendly and helpful with particular praise for the night staff and front desk personnel. However, instances of rudeness and unprofessional behavior were occasionally mentioned, affecting the overall guest experience.
The swimming pool receives mixed feedback. Some guests appreciated the clean and pleasant pool area, while others faced issues such as the pool being closed for extended periods, uncomfortable conditions in the pool room and non-functional amenities like the jacuzzi.
In summary, Baymont by Wyndham Grand Rapids Near Downtown offers a convenient location and very comfortable beds, making it an appealing choice for travelers. However, the hotel faces notable challenges in terms of breakfast offerings, overall cleanliness and maintenance, which impact the guest experience. The generally friendly and responsive staff contribute positively, but improvements in these areas are necessary to enhance overall satisfaction. Show more
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Categories
Hotel with Free Wi-Fi
This hotel is listed as offering free WiFi, providing a basic level of connectivity for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Room - Mobility Access/Non-SmokingThe spacious triple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Room - Non-SmokingThe spacious triple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Studio Suite - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe family room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room with Balcony - Non-SmokingThis air-conditioned double room includes a TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Queen Room with Two Queen Beds and Balcony - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
4.6
Rated
Location
Baymont by Wyndham Grand Rapids Near Downtown offers a convenient location for travelers with easy access to key destinations and amenities. Guests appreciated the proximity to food, shopping and various venues, describing the location as close to where they needed to be. The hotel is just a short drive from downtown Grand Rapids, making it an excellent base for exploring the city. Additionally, its position right off the highway adds to its convenience, allowing for straightforward travel.
However, there are mixed opinions about the surrounding area. While many found the location to be good or great, some reviewers noted that the neighborhood could be better. Despite this, the hotel's closeness to restaurants and other convenient places enhances its appeal for those who prioritize easy access during their stay. Overall, Baymont by Wyndham offers a practical location for both leisure and business travelers, although some aspects of the surrounding area may not meet everyone's expectations.
Breakfast
Guests of Baymont by Wyndham Grand Rapids Near Downtown have shared a range of opinions about the hotel's breakfast offerings. Unfortunately, many reviews reflect dissatisfaction with the morning meal. Descriptions of the breakfast often mention limited options like cereal, bagels, powdered doughnuts and especially muffins complemented by weak coffee and juice. The breakfast area often appeared understocked and items were quickly consumed or not replenished. Some guests reported encountering stale or old food, while others pointed out the absence of a typical continental breakfast experience. The minimal breakfast setup did not meet the expectations of many, leading some guests to feel that the descriptions provided by the hotel were misleading. Overall, while the breakfast options at the hotel are noted as clean, they are characterized as sparse and unimpressive.
Rooms
Guests at Baymont by Wyndham Grand Rapids Near Downtown have shared a mix of experiences regarding the rooms. While some found the rooms to be spacious, comfortable and nicely done, there were numerous concerns about cleanliness and maintenance. Issues such as mold in the bathrooms, garbage on the floors and peeling paint were commonly reported. Many guests also noted unpleasant odors, including smoke and dog pee and found various stains, from walls to carpets. Some rooms had additional issues like missing smoke detectors, water damage and drainage problems. Despite these varied experiences, a few guests appreciated the roomy interiors, comfortable beds and the availability of some basic amenities. Overall, the feedback suggests that while there are positive aspects to the accommodations, there are significant improvements needed in terms of cleanliness and upkeep.
Beds
Travelers who have stayed at the Baymont by Wyndham Grand Rapids Near Downtown consistently praise the comfort of the beds. Reviews frequently highlight that the beds are very comfortable with some guests describing them as amazing and super soft. Many noted that they experienced one of the most comfortable sleeping experiences they’ve ever had. The beds were universally described as great and several guests mentioned that they slept very well. Nonetheless, a few reviews pointed out that the pillows could be improved, as some found them too small and requested additional ones. Despite this, the overall feedback on the beds is overwhelmingly positive, contributing significantly to a restful stay.
Cleanliness
Baymont by Wyndham Grand Rapids Near Downtown has garnered mixed reviews regarding its cleanliness. While certain areas such as the swimming pool, lobby and breakfast area have been highlighted for their cleanliness, many guests have voiced concerns about the overall condition of the hotel. Multiple reviews mention that the rooms were not properly cleaned with some finding leftover personal items, debris and stained carpets. Additionally, the hallways and common areas are frequently reported to have unpleasant odors and dirt.
The condition of the bathrooms, both in guest rooms and the swimming pool area, did not meet expectations for several visitors with recurring mentions of filth and necessary updates. Despite these concerning points, there are sporadic notes of individual rooms being very clean and friendly service. However, a general consistency in cleanliness across the entire facility appears to be lacking.
The hotel's outdated and run-down appearance, coupled with specific issues like smelly rooms and malfunctioning amenities, have affected the overall guest experience. It is evident that while there are pockets of clean and pleasant areas within the hotel, significant improvements in housekeeping and maintenance are necessary to enhance guest satisfaction.
Staff
The Baymont by Wyndham Grand Rapids Near Downtown receives mixed reviews regarding its staff. Many guests highlight the friendliness and helpful nature of the team, emphasizing their accommodating attitude and commitment to service. Several comments specifically praise the night staff and front desk personnel for their kindness and responsiveness. Guests also appreciated the staff's efforts to resolve issues, such as moving guests to different rooms when necessary. However, there are mentions of occasional rudeness and unprofessional behavior from some staff members, particularly during check-in. Despite these instances, the generally positive interactions with the hotel's staff contribute to an overall satisfactory experience for many visitors.
Pool
Baymont by Wyndham Grand Rapids Near Downtown receives mixed feedback regarding its swimming pool facilities. While some guests appreciated the clean and amazing swimming pool area, others faced several issues. There were mentions of the pool being closed for extended periods with some reviews noting that the pool was labeled out of order or locked. A few guests found the pool room to be uncomfortably hot and the pool water quite cold. Although there were positive comments about the indoor pool setup, recurring themes of cleanliness concerns and non-functional amenities like the jacuzzi were highlighted.
Yes, Baymont by Wyndham Grand Rapids Near Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Baymont by Wyndham Grand Rapids Near Downtown.
Yes, Baymont by Wyndham Grand Rapids Near Downtown welcomes dogs.
No, parking facilities aren't available at Baymont by Wyndham Grand Rapids Near Downtown.
Yes, Baymont by Wyndham Grand Rapids Near Downtown has a gym.