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Summary of reviewsHOTEL LOUSAL Grandola, located in the serene Alentejo countryside, offers guests a peaceful retreat in a charming old Manor House. The hotel's remote setting, surrounded by beautiful untouched nature, provides a tranquil escape and is a convenient starting point for exploring local attractions such as the Lousal mining complex and nearby villages. Though dining options in the vicinity are limited, the hotel's location guarantees a restful stay, making it an ideal destination for those seeking solitude and relaxation.
Guests generally appreciate the spacious and comfortable rooms, which are often praised for their cleanliness and stylish simplicity. While the interior maintains a high standard of cleanliness, exterior areas, particularly the pool, sometimes fall short, with reports of maintenance issues affecting the guest experience. The hotel boasts ample and secure parking, adding convenience for visitors with vehicles.
The hotel staff is frequently commended for their friendliness and dedication, creating a welcoming and family-friendly atmosphere that contributes to a pleasant stay. Despite occasional understaffing challenges, the team's genuine kindness and hospitality enhance the guest experience. Families and couples find it an inviting environment for vacations or getaways.
The dining experience at HOTEL LOUSAL Grandola is mixed, with positive remarks on affordable homemade meals despite occasional inconsistencies in food quality and menu variety. Breakfast offerings, while serviceable, have room for improvement in catering to diverse dietary needs and enhancing freshness. Similarly, the pool area, despite its scenic allure, would benefit from more consistent maintenance to improve water quality.
While certain beds receive praise for their comfort, others may be due for updates to ensure a consistently restful experience for all guests. Additionally, some guests have expressed surprise regarding the hotel's four-star rating, citing discrepancies between expectations and actual facilities and services offered.
In summary, HOTEL LOUSAL Grandola presents a serene and scenic escape with a genuine commitment to hospitality, though there are opportunities to improve various aspects to better meet expectations of a four-star establishment. Show more
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Categories
Hotel with Parking
This hotel in Lousal, Grandola, is likely to provide parking for its guests. The hotel offers a straightforward lodging option, complemented by the practicality of on-site parking.
EV charging stations
Cheap Hotel
Located in Lousal, this hotel offers standard accommodations. It provides essential amenities for a comfortable stay at an affordable price.
Hotel with Outdoor Pool
Located in the village of Minas do Lousal, this hotel is surrounded by Alentejo countryside and has an outdoor pool. The historic building retains many original features.
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Children's Pool
Room Types
Double Room with Pool ViewRoom with tasteful decor in soft tones and contemporary lines.
Full bathrooms, all with window.
Double Room with BalconyThis double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit offers 1 bed.
Double Room with Pool ViewThe pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as garden views. The unit has 1 bed.
Double Room with BalconyThe pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Double RoomThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as lake views. The unit offers 1 bed.
Double Room with BalconyGuests will have a special experience as this double room offers a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit offers 1 bed.
Twin RoomThe pool with a view is the standout feature of this twin room. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Twin RoomThis twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Twin Room with Pool ViewThe pool with a view is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Twin Room with Pool ViewThis twin room offers a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as garden views. The unit offers 2 beds.
SuiteGuests will have a special experience as the suite offers a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
About HOTEL LOUSAL Grandola
License: 1096/RNET
Guest Reviews
Location
Tucked away in the Alentejo countryside, HOTEL LOUSAL Grandola offers a tranquil retreat in a charming old Manor House. With its striking architecture, the hotel's location is ideal for those seeking peace and quiet away from the bustling city life. Its proximity to the Lousal mining complex, Museum, and Science Center makes it a convenient pit stop for explorers interested in the local heritage. While the setting is remote, it provides a serene escape with beautiful, untouched nature surrounding it. The hotel serves as a hidden paradise for peace-seekers, offering a secluded atmosphere in an old mining town. Despite its distance from dining options, being nestled far out in the countryside ensures an exceptional, isolated experience that promises rest and relaxation. Additionally, its position makes it a suitable base for visiting nearby villages and cities, with the advantage of tranquility guaranteed.
Breakfast
Hotel Lousal in Grandola offers a mixed experience when it comes to breakfast, as shared by its guests. Among the highlights, visitors have enjoyed a buffet-style arrangement that some describe as quite complete and reasonably priced. The breakfast features staples such as brioche croissants, bread, cheese, ham, sausage, yogurt, pears, and tangerines, which sound promising at first glance. Items like scrambled eggs have been noted for their taste, contributing positively to the experience.
Despite these positive notes, several guests have remarked on the lack of variety and freshness, with some suggesting the inclusion of local products for a more authentic touch, rather than industrial offerings. The breakfast service occasionally presents logistical hiccups, with reports of late preparations and absent beverages like tea or coffee. Concerns about presentation and basic offerings have been raised, sometimes including instances of moldy bread.
Additionally, the hotel faces challenges with catering to dietary restrictions, suggesting room for improvement in providing options for lactose-intolerant guests and those seeking plant-based alternatives. Descriptions of a cold breakfast experience and sparse selections indicate areas where hotel management could focus to enhance guest satisfaction.
Overall, Hotel Lousal offers a serviceable breakfast experience that might appeal to those seeking basic offerings, yet there's room for growth toward a more varied and guest-friendly service.
Dinner
At HOTEL LOUSAL Grandola, the dining experience appears to be a mixed bag, with opinions varying significantly among guests. On the positive side, some diners praised the restaurant for serving very good homemade food, offering excellent meals, and delighting with incredible recipes. Prices for dinner are considered welcoming and inexpensive by some guests, making it an attractive option for budget-conscious travelers.
However, there are notable drawbacks that potential visitors should be aware of. Several reviews highlighted issues with food quality, including reports of lukewarm, undercooked meals, and dishes that tasted as if they had been reheated in a microwave. The limited variety of menu options and lack of appealing flavors were also points of concern for some. Additionally, there were times when the restaurant was the only open option, leaving guests with few dining alternatives and an overall unsatisfactory experience for some.
In summary, while there are standout moments of culinary excellence at HOTEL LOUSAL Grandola, inconsistencies in food quality and limited choices may not meet everyone's expectations. Visitors should weigh these considerations when planning their dining options during a stay.
Rooms
Hotel Lousal in Grandola offers rooms often described as spacious, comfortable, and well-equipped. Many guests appreciated the large dimensions and the cozy atmosphere, including pleasant balconies and sizable bathrooms. Quality and cleanliness are generally highlighted, with several reviews praising the spotless conditions of the rooms and the stylish simplicity of the decor. However, some feedback points to areas that require improvement, such as outdated decor and occasional maintenance issues like peeling wallpaper and non-functional elements such as old mattresses. Additionally, a few guests encountered inconsistencies with cleanliness standards and found the absence of amenities like a mini-bar inconvenient. Overall, the helpful and polite staff were well-received, ensuring positive guest interactions throughout their stay.
Beds
While staying at HOTEL LOUSAL Grandola, guests have had varying experiences with the beds, which appear to be a central feature of the accommodation. Many visitors have found the beds to be large and extremely comfortable, providing a restful night's sleep. However, this positive experience is not universal, as some guests have noted issues with uncomfortable mattresses, ranging from very firm to springy and worn, leading to disrupted rest and discomfort, sometimes even resulting in back pain. The reviews indicate that beds with hard mattresses can be particularly challenging for relaxation. There are also mentions of single beds that tend to creak and are less comfortable. Despite these bed-related challenges, visitors note that the staff provides excellent service, striving to counterbalance any shortcomings in the hotel's bedding situation. Overall, while some beds promise comfort and relaxation, others present issues that could be improved for enhanced guest satisfaction.
Cleanliness
Hotel Lousal in Grândola, nestled in a charming old Manor House, offers a blend of impressive architecture and spacious, tidy rooms that guests frequently praise for their high standards of cleanliness. Rooms are consistently noted for being impeccably clean, with welcoming and comfortable beds, contributing to a positive stay experience. However, while the interiors meet cleanliness expectations, the hotel's exterior areas, particularly the pool, do not share the same standards, with reports of dirt and neglect. Guests have also encountered issues with cleanliness in shared facilities and bathrooms, citing limescale and instances of inadequate cleaning. Despite the appealing decor, attention to detail regarding cleanliness throughout the hotel seems inconsistent, with some areas being well-maintained while others fall short. Staffing issues, particularly at reception, further highlight operational challenges, affecting the overall experience for visitors. Although the location and interior comfort are commendable, there is room for improvement in terms of consistent cleaning standards across the entire property.
Staff
HOTEL LOUSAL Grandola presents a varied picture when it comes to its staffing, with a mix of warmth and inconsistency noted in guest reviews. The staff is frequently described as friendly, attentive, and dedicated, often going out of their way to assist guests and answer questions with a positive attitude. Guests appreciated the welcoming atmosphere and the genuine kindness displayed by the team, with many staff members showing superb hospitality despite occasional language barriers.
However, there's noticeable feedback about challenges concerning staffing levels and professionalism. Reports suggest a shortage of employees, with some guests finding the reception area unattended and assistance hard to find. A number of reviews mention that while the staff members who are available do their best with a friendly demeanor, there seems to be a lack of training in providing the level of service one might expect from a 4-star hotel.
The overall impression is that while the hotel staff at HOTEL LOUSAL Grandola are genuinely friendly and eager to help, there are areas of improvement needed in terms of training and staff availability to enhance the guest experience.
Pool
Hotel Lousal in Grandola is set in a charming, secluded location within an old manor house, showcasing captivating architecture that adds to its allure. The hotel features a pool area that many guests have appreciated for its beauty and pleasant surroundings, creating a scenic spot for relaxation. The aesthetics around the pool impress visitors, complementing the tranquil ambiance of the hotel grounds.
Despite its appealing design, feedback on the pool's maintenance is mixed. While several guests found the pool clean and inviting, others encountered significant issues with water quality. Complaints about murky, green, or dirty water were prevalent, impacting the ability to enjoy the pool fully. Some reviews even mentioned the presence of algae and concerns about safety, particularly for children. There's also mention of the jacuzzi facing similar cleanliness challenges.
Hotel guests have noted the friendliness of the staff, which contributes positively to the overall experience. Although the pool area is admired for its visual appeal and potential for relaxation, consistent maintenance would greatly enhance the guest experience and match the expectations set by the hotel's picturesque setting.
Parking
The parking facilities at HOTEL LOUSAL Grandola consistently receive positive feedback from guests. Visitors appreciate the ample and spacious parking areas, which offer a smooth transition from the lot to the entrance hall. The availability of free and secure parking is frequently highlighted, providing peace of mind for those traveling with vehicles. Guests value the convenience of private parking spaces on the premises, ensuring that finding a parking spot is hassle-free. Overall, the hotel offers not only an abundance of parking options but also ensures that these facilities complement the overall guest experience.
Family
Hotel Lousal Grandola offers a welcoming and family-friendly environment, ideal for families seeking a calming retreat. With its family-style accommodation, guests describe the hotel as providing a family atmosphere that feels like home. The staff's friendliness and attentiveness further enhance the experience, ensuring a pleasant stay for all. Situated in a peaceful location, the hotel offers a tranquil escape while still being conveniently close to nearby villages for easy exploration. Overall, Hotel Lousal Grandola stands out as a great place for family vacations or couple getaways, thanks to its inviting and serene setting.
4 Star
Hotel Lousal in Grandola has generated mixed impressions among guests, particularly concerning its advertised four-star rating. Visitors have expressed surprise and disappointment, noting that the hotel's facilities and services do not align with expectations typically associated with four-star establishments. The maintenance of the hotel appears to be lacking, and there are concerns about understaffing, which affects the overall guest experience. Additionally, the absence of a reception desk is highlighted as a significant shortcoming for a hotel of this caliber. These issues have led to perceptions of misleading advertising, as the hotel does not match the standard expected from its rating. While it may have garnered positive reviews in the past, recent feedback suggests that it does not currently meet the four-star mark.
Yes, HOTEL LOUSAL Grandola has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at HOTEL LOUSAL Grandola.
No, HOTEL LOUSAL Grandola doesn't allow dogs.
Yes, parking facilities are available at HOTEL LOUSAL Grandola.