A 5-star design hotel that offers lavish accommodation and excellent services, as well as stunning views over the port and the Atlantic Ocean. Among its luxurious facilities there is an infinity pool, a children's pool, an indoor pool, spa and wellness facilities, a spacious conference centre, as well as a casino, providing guests with everything they might need to spend the most enjoyable and memorable stay.
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Summary of reviewsTroia Design Hotel is a luxurious 5-star hotel that offers an exceptional experience for its guests. The hotel boasts a prime location with stunning views and a convenient layout near everything. Guests rave about the high-quality breakfast with lots of variety and choice, while the spacious and well-equipped rooms impress with their comfort and elegance. While some reviews mention minor maintenance issues, the staff is attentive and always goes the extra mile to ensure guests have a fantastic stay. The hotel's spa and indoor/outdoor swimming pool, together with its other exceptional amenities, provide an unforgettable experience. As a popular honeymoon and romantic destination, Troia Design Hotel offers special packages and amenities to make your stay even more special. All in all, Troia Design Hotel provides a luxurious and romantic setting for relaxing and unwinding in beautiful surroundings. Show more
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Luxury Hotel
Hotel with Swimming Pool
Infinity Pool Heated Pool Indoor Pool Children's Pool Panoramic View Pool Outdoor Pool
InfoSummary of reviewsAqualuz Troia Rio by The Editory enjoys high praise for its stunning location. Nestled near the beach and marina, guests appreciate the breathtaking, picturesque views, particularly from higher beach-facing rooms. The hotel's proximity to the ferry makes it an excellent choice for short city breaks from Lisbon, providing easy access to nearby restaurants and amenities without the need for a car. The beautiful, serene surroundings create a perfect setting for a coastal retreat, enhanced by superb facilities like spacious suites and pools. The friendly and helpful staff further elevate the experience, ensuring a memorable stay for visitors.
The breakfast offering receives generally favorable remarks with guests enjoying a diverse, delicious spread of quality items. The breakfast service is noted for its organization and adherence to safety measures, though some reviews mention occasional issues with crowding and variety. Despite these minor drawbacks, the consensus is that breakfast at Aqualuz Troia Rio meets expectations, providing a satisfying start to the day.
The dinner experience, however, is more polarized. While the breakfast buffet shines with variety and quality, the dinner buffet is often deemed overpriced and lacking in diversity. The organization and ambiance of the dinner service receive criticism, though the hotel's Italian restaurant garners some positive feedback for its pizzas. Families, in particular, find the dinner options somewhat limited in terms of affordability and choices.
Room conditions offer a mix of experiences. Many guests value the spaciousness and stunning ocean views, noting clean and comfortable accommodations. However, there is a clear need for maintenance and updates with reports of outdated decor, broken fixtures and cleanliness issues detracting from the overall satisfaction. Despite these concerns, the potential for pleasant stays remains strong given the room layout and vistas.
Cleanliness at the hotel receives mixed reviews. While certain areas, like bathrooms and pool surroundings, are well-maintained, numerous complaints about insufficient room cleaning and maintenance highlight gaps that need attention. Guests have noticed outdated and worn-out elements, contributing to a less-than-optimal perception of cleanliness.
The staff at Aqualuz Troia Rio is widely praised for their friendliness and helpfulness, creating a welcoming atmosphere. However, some inefficiencies and lack of experience among certain staff members are noted, suggesting room for improvement in training and organization to maintain consistent service standards.
Wi-Fi service is a major drawback with many guests frustrated by weak or non-existent connections in their rooms. The quality and reliability of the free Wi-Fi need significant enhancements to meet guest expectations.
The pool facilities receive positive reviews, particularly the well-maintained outdoor pool with its pleasant ambiance. However, the indoor pool is seen as needing better maintenance and proper heating. Overall, pool areas are appreciated, although improvements in service and cleanliness are suggested.
The hotel's beach access is a standout feature with guests lauding the proximity to serene, beautiful sandy shores and scenic walkways. The location offers excellent views and easy, delightful routes to the beach, enhancing guests' enjoyment.
Parking at the hotel is deemed convenient, albeit at an additional cost, which some find pricey. Limited space in the parking lot is another concern, but the availability of covered parking right at the hotel is appreciated.
Lastly, bedding conditions draw mixed reactions. While some guests find the beds comfortable, many others criticize the hard mattresses, unsatisfactory pillows and inadequate accommodations for couples, often citing issues with single beds and narrow sleeping arrangements.
In summary, Aqualuz Troia Rio by The Editory offers a charming seaside escape with its ideal location, friendly staff and beautiful views. To enhance the overall guest experience, improvements in dining services, room maintenance, Wi-Fi reliability and cleanliness are crucial. Show more
InfoSummary of reviewsThe Editory By The Sea Troia Comporta Hotel enjoys a highly praised location that perfectly combines tranquility and convenience, making it an attractive choice for beach lovers and those wishing to explore the Troia peninsula. Its proximity to the beach, marina and local amenities adds to its charm, providing guests with picturesque views and a serene environment.
The breakfast offerings at the hotel are generally well-received, boasting a variety of quality options, including gluten-free choices. However, some guests noted occasional confusion and long waiting times, suggesting room for improvement in managing the breakfast service. Nonetheless, the bright and pleasant dining environment adds to the overall positive experience.
Dinner experiences at the hotel evoke mixed feelings. While some patrons enjoyed their meals, particularly at the Salicórnia restaurant, others reported slow service, limited menu choices and high prices, indicating a need for improvement in the hotel's main restaurant. Positive feedback often highlights the quality of food and friendly staff at the bar.
Rooms at the hotel receive positive reviews for their spaciousness and comfort. Guests appreciate the functional amenities like kitchenettes, cleanliness and overall decor with suites offering beautiful ocean views and large terraces. Nevertheless, a few noted issues such as inadequate blackout curtains, noisy air conditioning and occasional maintenance problems.
Cleanliness standards are generally praised with guests describing the hotel as very clean and well-maintained. However, some pointed out that public areas could benefit from more consistent upkeep. There were isolated reports of unclean bathrooms and neglected public spaces, which detracted from the overall impression for a few guests.
The hotel's staff are frequently commended for their friendliness and professionalism. Guests appreciate the attentive and efficient service, often mentioning individual staff members for their exceptional dedication. Despite occasional criticisms regarding inexperienced staff during check-in, the overall sentiment is that the staff significantly contribute to a positive experience.
Wi-Fi service at the hotel presents a mixed experience. While some guests found the internet connection to be excellent, others reported issues with speed and connectivity. The hotel appears to be working on improving this aspect, but inconsistencies remain.
The pool facilities offer both indoor and outdoor options. The indoor heated pool is well-appreciated, particularly in colder months. However, the outdoor pool has received mixed reviews with criticisms focusing on maintenance and cleanliness. Despite these issues, the pool area is generally regarded as peaceful and enjoyable.
The hotel's prime location near a clean, beautiful beach is a significant advantage, frequently highlighted by guests. The ease of access to the beach and nearby marina and restaurants adds to the hotel's appeal, though the outdoor pool area sometimes falls short of expectations.
Parking options are available, including paid underground parking, which is noted for its convenience. However, the additional cost is a common point of contention with many guests feeling that parking should be included in the room rate.
Beds at the hotel are generally described as comfortable with many guests highlighting the quality of the mattresses. However, some issues were noted, such as single beds being separated instead of provided as a double bed and occasional faults with bed linens.
Despite its numerous positive attributes, some guests feel that The Editory By The Sea Troia Comporta Hotel does not fully meet the standards of a five-star establishment. Concerns include cleanliness, attention to detail, service quality and high prices, which prevent it from fully living up to guests' expectations of a luxury hotel experience. Nonetheless, the favorable location, comfort and friendly staff create an overall positive experience for many visitors. Show more
