Hôtel Panorama
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Summary of reviews'Hôtel Panorama' in Lourdes offers a generally positive experience with several standout attributes that contribute to its appeal, despite some mixed reviews in certain areas. The hotel's prime location near the Sanctuary of Our Lady of Lourdes is frequently praised for providing convenient access to spiritual and local attractions. Guests particularly appreciate the short walking distance to the basilica, grotto, and a variety of shops and restaurants, enhancing the overall ease of exploration and visit.
Cleanliness and comfort are significant highlights at the hotel, with guests praising the well-maintained rooms, which are both tidy and spacious, especially those catering to families. The recent renovations have ensured a modern and stylish environment, contributing to a pleasant stay. Families tend to find the hotel suitable due to its practical facilities and the attentive service offered by the staff.
The exceptional caliber of the hotel staff greatly enhances the guest experience. The team is noted for their friendliness, warmth, and professionalism, which fosters a welcoming atmosphere. Multilingual and accommodating, staff members are praised for their proactive customer service, occasionally going above and beyond to assist guests.
While the breakfast buffet receives mixed reviews, many guests find satisfaction in the variety of options available and the quality of service. However, some note a lack of variety, particularly for vegetarian or vegan preferences, indicating room for improvement in this area. Similarly, guest reviews of the dinner experience vary, with some appreciating the homemade meals and others pointing to a need for a more diverse menu.
The comfort of the beds, crucial to any hotel stay, is widely commended, though opinions on the pillows vary. Guests generally find the Wi-Fi service reliable and efficient, a valued convenience during their stay. Parking at the hotel can pose some challenges, but with advance planning, adequate arrangements can be made.
Despite its four-star rating, some guests feel the hotel falls short in certain high-end service expectations and the dated decor in some areas. Nevertheless, the positive aspects, notably the superb location, cleanliness, and especially the excellent staff service, provide a memorable stay for those visiting Lourdes, making Hôtel Panorama a favorable choice for many travelers.
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Cleanliness and comfort are significant highlights at the hotel, with guests praising the well-maintained rooms, which are both tidy and spacious, especially those catering to families. The recent renovations have ensured a modern and stylish environment, contributing to a pleasant stay. Families tend to find the hotel suitable due to its practical facilities and the attentive service offered by the staff.
The exceptional caliber of the hotel staff greatly enhances the guest experience. The team is noted for their friendliness, warmth, and professionalism, which fosters a welcoming atmosphere. Multilingual and accommodating, staff members are praised for their proactive customer service, occasionally going above and beyond to assist guests.
While the breakfast buffet receives mixed reviews, many guests find satisfaction in the variety of options available and the quality of service. However, some note a lack of variety, particularly for vegetarian or vegan preferences, indicating room for improvement in this area. Similarly, guest reviews of the dinner experience vary, with some appreciating the homemade meals and others pointing to a need for a more diverse menu.
The comfort of the beds, crucial to any hotel stay, is widely commended, though opinions on the pillows vary. Guests generally find the Wi-Fi service reliable and efficient, a valued convenience during their stay. Parking at the hotel can pose some challenges, but with advance planning, adequate arrangements can be made.
Despite its four-star rating, some guests feel the hotel falls short in certain high-end service expectations and the dated decor in some areas. Nevertheless, the positive aspects, notably the superb location, cleanliness, and especially the excellent staff service, provide a memorable stay for those visiting Lourdes, making Hôtel Panorama a favorable choice for many travelers.
Hotel near Golf Courses
This hotel in Lourdes offers proximity to the Lourdes Pyrénées Golf Club. Its location makes it convenient for guests interested in golf.
Hotel for Honeymoon
Situated in Lourdes, this hotel offers good views and comfortable lodging, providing a relaxing base for honeymooners. Its location allows for easy access to local attractions.
Dog Friendly Hotel
Hôtel Panorama offers a comfortable stay and welcomes dogs. The hotel's location provides easy access to local attractions, making it a convenient choice for pet owners exploring the area.
Accessible Hotel
Hôtel Panorama is accessible to people with disabilities and fully complies with disabled standards for doors, lifts, and rooms. It provides rooms and facilities specifically for disabled guests and offers wheelchair access throughout, including accessible parking.
4-Star Hotel
Hôtel Panorama is known for its fantastic location opposite the entrance to the Sanctuary and panoramic views. Its modern amenities and proximity to the shrine make it a top choice.
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Guest Reviews
Hôtel Panorama boasts an exceptional location in Lourdes, making it an ideal choice for anyone planning to visit the Sanctuary of Our Lady of Lourdes. Situated just a short distance away—a mere 1 to 5-minute walk—from the sacred site, the hotel offers unparalleled convenience, especially for guests interested in the basilica, grotto, and other spiritual attractions. The proximity to the sanctuary is frequently highlighted by visitors, who appreciate the ease of access, particularly for those who may find walking challenging. Additionally, the hotel is strategically placed near a variety of shops, restaurants, and cafes, providing guests with plenty of dining and shopping options within walking distance. This central and prime location not only makes it easy to explore the heart of Lourdes but also allows for a quiet retreat after a day of site-seeing. The combination of the hotel's superb positioning and the accommodating staff ensures a comfortable and memorable stay for pilgrims and tourists alike.
The breakfast experience at Hôtel Panorama evokes mixed reactions from guests who have enjoyed a variety of options during their stay. The buffet showcases an extensive selection of items including freshly baked croissants, pain au chocolat, cereals, various breads, cheese, and meats, all contributing to positive impressions of a hearty and delicious breakfast. Many guests appreciate the quality and generosity of the options provided, complimenting the attentive and exceptional service that accompanies the meal.
However, some guests feel the breakfast falls short in terms of variety, especially given the relatively high cost of €17 per person. Complaints include issues with monotonous offerings, limited vegetarian or vegan options, and a perception of standard or average fare for a four-star setting. The quality of specific items like coffee and eggs is occasionally criticized, leading to the sense that improvements could enhance the meal's value.
Despite some underwhelming aspects, the breakfast's convenient location close to the Sanctuary and certain standout elements, such as the artisanal pastries and the flexibility in serving times, contribute positively to the overall experience. This suggests that while the breakfast can satisfy typical expectations, it leaves room for enhancement in variety and originality.
The reviews for the dining experience at Hôtel Panorama paint a mixed picture with a hint of positivity. Several guests appreciated the restaurant for serving delicious homemade-style meals that were beautifully cooked, well presented, and very tasty. The menu offerings impressed some visitors with their affordability and quality, earning praise for excellent price-quality ratios. A number of dining options were considered good, with some describing the adjacent restaurant as offering a variety of quality dishes at reasonable prices.
However, there were notable criticisms regarding the variety and quality of the meals, with some guests finding the dinner selection limited and not up to the expected standard. Certain reviews highlighted a lack of choice and less exciting menu options, prompting some diners to seek alternatives elsewhere. Despite these mixed opinions, there remains a positive undertone about specific meals being enjoyable, indicating room for potential improvement in consistency and variety.
Hôtel Panorama offers a welcoming experience with its well-appointed rooms, which are predominantly clean, comfortable, and equipped with cozy beds. Many visitors appreciate the spaciousness of the rooms, especially those accommodating families, with ample bedroom and bathroom facilities. The bathrooms often receive praise for being spacious and clean, with some offering the convenience of handicap access.
Guests delight in rooms that are well maintained, tidy, and provide beautiful views, especially those overlooking the sanctuary. The modern entrance and excellent location further enhance the appeal of the accommodations. Despite the cozy charm, some note that the rooms are on the smaller side, typical for hotel rooms in Europe, with a few areas appearing a bit dated or in need of refurbishment.
On the practicality front, while some showers and bathrooms receive mixed reviews regarding their usage, the overall comfort and cleanliness continue to impress. Recent renovations seem to have elevated the level of comfort and provided guests with everything they need for a pleasant stay.
In summary, Hôtel Panorama thrives on its cleanliness, comfort, and convenient location, offering rooms that cater well to families and provide stunning views, ensuring an enjoyable visit despite occasional comments on compactness and functionality issues.
At Hôtel Panorama, guests have consistently praised the comfort of the beds, often describing them as very comfortable or even super comfortable. Many have noted that these beds provide excellent comfort for the whole family, with some reviews highlighting the spaciousness and quality of the mattresses. The hotel maintains clean bed sheets and towels, contributing to a pleasant sleeping experience. However, not all reviews agree on the comfort of the pillows, which were frequently described as small, square, and too low, leading to some discomfort. While bedding comfort was generally appreciated, there were occasional mentions of hardness or overuse. Despite the mixed feedback regarding pillows and room size, the overall consensus points towards a favorable sleep experience at Hôtel Panorama.
Hôtel Panorama garners praise for its commendable cleanliness, being frequently highlighted as a very clean and well-maintained establishment. Guests appreciate the spotless rooms, with some noting the special attention given to bathroom cleanliness. The hotel's cleaning staff ensures that public areas are also scrupulously tidy, contributing to an overall sense of a clean environment. Additionally, the hotel benefits from a recent remodel, which has left it modernized and stylish. Despite some occasional remarks about worn carpets or minor maintenance issues, the cleanliness in most areas is undeniable.
The hotel's prime location near both the Sanctuary and the Grotto adds to its charm, allowing guests easy access to local attractions and dining options. This, combined with the hotel's accommodating service and good amenities, makes for a generally positive experience. While there are occasional comments on aspects like firm bedding and dated facilities, the positive remarks about the hotel's cleanliness and strategic location largely outweigh any negatives. Overall, Hôtel Panorama provides a clean and comfortable base for travelers exploring the surrounding area.
Hôtel Panorama has been widely praised for its exceptional customer service, which consistently leaves a positive impression on its guests. The staff receives high marks for their friendliness, warmth, and approachability, creating a welcoming atmosphere for visitors. Multilingual and highly accommodating, the team at the hotel ensures that guests' needs are not only met but often anticipated, from the front desk to the restaurant.
Guests frequently highlight the exceptional efforts of individuals, such as Philippe and Sophie at the reception, who are especially noted for their professionalism and helpfulness. The hotel's location, perfectly situated and convenient, is enhanced by the superb service provided by the staff, who are attentive and eager to assist with any request or inquiry.
The hotel's personnel are commended for their thoughtfulness, often going above and beyond to ensure guest satisfaction, including organizing transport assistance in emergencies. This level of care is mirrored across all areas of the hotel, with the team being described as kind, knowledgeable, and immensely helpful. The atmosphere created by the courteous and smiling staff contributes significantly to the overall positive experience at Hôtel Panorama, making it a preferred choice for returning guests.
Hôtel Panorama offers a reliable and efficient Wi-Fi experience for its guests. Visitors can expect a fast and excellent internet connection, enhancing the convenience of their stay. The Wi-Fi is complimentary, which adds value to the guest experience. While some guests noted a minor inconvenience in needing to log back in after periods of inactivity, the overall feedback on the hotel's internet service is positive.
Travelers to Hôtel Panorama have shared varied experiences regarding parking options. The hotel offers private parking with secured availability, but it is crucial to reserve in advance due to limited spaces, accommodating just a few cars. Despite the parking's tight nature, guests appreciate its proximity and convenience, with some noting excellent access from the reception. However, it's noteworthy that parking is located at a nearby hotel rather than directly on-site, a point of both confusion and inconvenience for some. Guests who did not secure a reservation ahead of time found themselves parking on the street or in paid lots just a short walk away. Fortunately, this proximity to alternative parking options, along with the metro station mere minutes away, somewhat mitigates the issue for those arriving by car. Overall, advance communication with the hotel staff is recommended to ensure a smoother parking experience at Hôtel Panorama.
Hôtel Panorama provides a welcoming environment for families with children seeking a comfortable stay. The hotel is strategically located within walking distance to the sanctuary, making it an ideal choice for those planning visits with children. Families can appreciate the convenience of a nearby brasserie when in need of a quick meal before exploring local attractions. The family rooms are spacious, offering ample room for relaxation, and feature separate spaces for parents and kids, ensuring privacy and comfort. Additionally, the staff is noted for their helpfulness towards families, enhancing the overall guest experience. With its combination of practical facilities and attentive service, Hôtel Panorama stands out as a suitable option for families visiting the area.
Hôtel Panorama is a venue that comes with a four-star rating but evidently falls short of what guests typically anticipate from such an establishment. While some appreciate its classification, others find that the hotel doesn't fully live up to its four-star promise across various facets. The absence of high-end services and the lack of soundproofing are notable drawbacks, alongside the disappointment of having no in-house restaurant. Guests express dissatisfaction with the outdated room decor and the general facilities, finding both to be lacking in quality and comfort expected at this level.
Though the hotel is described by some as nice, this sentiment does not resonate across all reviews, with many guests specifically pointing out shortcomings related to the breakfast—both in terms of quality and pricing—and the service standards that should accompany a four-star hotel experience. The disturbance caused by nearby late-night activities further detracts from the overall guest experience, making restful nights a challenge.
Overall, Hôtel Panorama seems to struggle to consistently deliver the services and comforts emblematic of establishments in its star category, which influences guests' perceptions of its value for money.
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Location
Breakfast
However, some guests feel the breakfast falls short in terms of variety, especially given the relatively high cost of €17 per person. Complaints include issues with monotonous offerings, limited vegetarian or vegan options, and a perception of standard or average fare for a four-star setting. The quality of specific items like coffee and eggs is occasionally criticized, leading to the sense that improvements could enhance the meal's value.
Despite some underwhelming aspects, the breakfast's convenient location close to the Sanctuary and certain standout elements, such as the artisanal pastries and the flexibility in serving times, contribute positively to the overall experience. This suggests that while the breakfast can satisfy typical expectations, it leaves room for enhancement in variety and originality.
Dinner
However, there were notable criticisms regarding the variety and quality of the meals, with some guests finding the dinner selection limited and not up to the expected standard. Certain reviews highlighted a lack of choice and less exciting menu options, prompting some diners to seek alternatives elsewhere. Despite these mixed opinions, there remains a positive undertone about specific meals being enjoyable, indicating room for potential improvement in consistency and variety.
Rooms
Guests delight in rooms that are well maintained, tidy, and provide beautiful views, especially those overlooking the sanctuary. The modern entrance and excellent location further enhance the appeal of the accommodations. Despite the cozy charm, some note that the rooms are on the smaller side, typical for hotel rooms in Europe, with a few areas appearing a bit dated or in need of refurbishment.
On the practicality front, while some showers and bathrooms receive mixed reviews regarding their usage, the overall comfort and cleanliness continue to impress. Recent renovations seem to have elevated the level of comfort and provided guests with everything they need for a pleasant stay.
In summary, Hôtel Panorama thrives on its cleanliness, comfort, and convenient location, offering rooms that cater well to families and provide stunning views, ensuring an enjoyable visit despite occasional comments on compactness and functionality issues.
Beds
Cleanliness
The hotel's prime location near both the Sanctuary and the Grotto adds to its charm, allowing guests easy access to local attractions and dining options. This, combined with the hotel's accommodating service and good amenities, makes for a generally positive experience. While there are occasional comments on aspects like firm bedding and dated facilities, the positive remarks about the hotel's cleanliness and strategic location largely outweigh any negatives. Overall, Hôtel Panorama provides a clean and comfortable base for travelers exploring the surrounding area.
Staff
Guests frequently highlight the exceptional efforts of individuals, such as Philippe and Sophie at the reception, who are especially noted for their professionalism and helpfulness. The hotel's location, perfectly situated and convenient, is enhanced by the superb service provided by the staff, who are attentive and eager to assist with any request or inquiry.
The hotel's personnel are commended for their thoughtfulness, often going above and beyond to ensure guest satisfaction, including organizing transport assistance in emergencies. This level of care is mirrored across all areas of the hotel, with the team being described as kind, knowledgeable, and immensely helpful. The atmosphere created by the courteous and smiling staff contributes significantly to the overall positive experience at Hôtel Panorama, making it a preferred choice for returning guests.
Wi-Fi
Parking
Family
4 Star
Though the hotel is described by some as nice, this sentiment does not resonate across all reviews, with many guests specifically pointing out shortcomings related to the breakfast—both in terms of quality and pricing—and the service standards that should accompany a four-star hotel experience. The disturbance caused by nearby late-night activities further detracts from the overall guest experience, making restful nights a challenge.
Overall, Hôtel Panorama seems to struggle to consistently deliver the services and comforts emblematic of establishments in its star category, which influences guests' perceptions of its value for money.
No, Hôtel Panorama doesn't have any pool.
No, a spa isn't available at Hôtel Panorama.
Yes, Hôtel Panorama welcomes dogs.
Yes, parking facilities are available at Hôtel Panorama.
No, Hôtel Panorama doesn't have a gym.
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