Hôtel Alba
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Summary of reviewsHôtel Alba in Lourdes has garnered positive reviews across several categories, making it a preferred option for many travelers.
The location of the hotel is particularly highlighted for its prime positioning along the Ousse river, providing a serene environment while remaining conveniently close to the Sanctuary of Notre-Dame de Lourdes and other central sites. Guests appreciate the easy access to both religious and local attractions, as well as the proximity to restaurants, shops and parking facilities. This strategic location, coupled with the tranquil surroundings, makes Hôtel Alba a superb choice for exploring Lourdes.
Guests are generally pleased with the breakfast offerings, which feature a range of sweet and savory items. Although the quality and variety of the buffet are well-regarded, some concerns about the cost and value for money have been noted. Dinner at the on-site restaurant receives high praise for its good food quality, value and professional service. Despite the limited menu choices, the efficient and pleasant dining experience stands out as a highlight.
The rooms at Hôtel Alba are commended for their spaciousness, cleanliness and modern amenities. Guests find the beds extremely comfortable, contributing to a restful stay. Some minor criticisms include the absence of fridges and minibars, but overall, the well-maintained interiors and pleasant views enhance the guest experience.
Cleanliness is a strong suit for the hotel with frequent mentions of spotless rooms and facilities, thanks to the diligent housekeeping staff. The staff at Hôtel Alba are lauded for their friendliness, helpfulness and professionalism, ensuring a welcoming and comfortable stay for all guests.
While the free Wi-Fi has room for improvement due to connectivity issues, the parking options are diverse and secure, catering to various needs including free and paid on-site parking. Families will find the hotel accommodating with spacious family rooms and thoughtful touches like baby accommodations, making it a suitable choice for those traveling with children.
In summary, Hôtel Alba in Lourdes offers a combination of excellent location, clean and comfortable rooms, quality dining and outstanding staff service, making it a reliable and enjoyable choice for travelers visiting the area.
Categories
The location of the hotel is particularly highlighted for its prime positioning along the Ousse river, providing a serene environment while remaining conveniently close to the Sanctuary of Notre-Dame de Lourdes and other central sites. Guests appreciate the easy access to both religious and local attractions, as well as the proximity to restaurants, shops and parking facilities. This strategic location, coupled with the tranquil surroundings, makes Hôtel Alba a superb choice for exploring Lourdes.
Guests are generally pleased with the breakfast offerings, which feature a range of sweet and savory items. Although the quality and variety of the buffet are well-regarded, some concerns about the cost and value for money have been noted. Dinner at the on-site restaurant receives high praise for its good food quality, value and professional service. Despite the limited menu choices, the efficient and pleasant dining experience stands out as a highlight.
The rooms at Hôtel Alba are commended for their spaciousness, cleanliness and modern amenities. Guests find the beds extremely comfortable, contributing to a restful stay. Some minor criticisms include the absence of fridges and minibars, but overall, the well-maintained interiors and pleasant views enhance the guest experience.
Cleanliness is a strong suit for the hotel with frequent mentions of spotless rooms and facilities, thanks to the diligent housekeeping staff. The staff at Hôtel Alba are lauded for their friendliness, helpfulness and professionalism, ensuring a welcoming and comfortable stay for all guests.
While the free Wi-Fi has room for improvement due to connectivity issues, the parking options are diverse and secure, catering to various needs including free and paid on-site parking. Families will find the hotel accommodating with spacious family rooms and thoughtful touches like baby accommodations, making it a suitable choice for those traveling with children.
In summary, Hôtel Alba in Lourdes offers a combination of excellent location, clean and comfortable rooms, quality dining and outstanding staff service, making it a reliable and enjoyable choice for travelers visiting the area.
Hotel near Golf Courses
Located in Lourdes, this hotel is near the Lourdes Pyrénées Golf Club. It serves as a suitable accommodation option for golf enthusiasts visiting the area.
Family Friendly Hotel
This hotel offers an accommodating and family-friendly environment, particularly for those traveling with children. The family rooms are spacious and well-suited for both small and large families, and some rooms feature a mezzanine that children particularly enjoy. The hotel prepares rooms with necessary baby accommodations even without specific requests and welcomes pets.
Dog Friendly Hotel
This hotel welcomes pets and provides a comfortable stay. It ensures that both guests and their pets have a pleasant experience during their visit to Lourdes.
Business Hotel
Provides 4 meeting rooms and 260 sq ft of event space. It is well-regarded for its quality and modern equipment suitable for conferences and receptions.
Accessible Hotel
Hôtel Alba is highly regarded for its excellent accessibility features, specifically highlighting perfect wheelchair accessible bathrooms and showers. The reception staff are noted for providing supportive service to guests requiring accessible amenities.
4-Star Hotel
This hotel offers comfortable and spacious rooms with views of the Pyrenees and a landscaped garden. Located near the River Gave de Pau and within walking distance of the Basilica, it combines natural beauty with convenience.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Guest Reviews
Hotel Alba boasts an enviable location in Lourdes, making it a top choice for visitors. Nestled along the Ousse river, the hotel is just a short walk from the Sanctuary of Notre-Dame de Lourdes with most central sites, including the Grotto and the Basilica, easily accessible within a 10-15 minute stroll. Despite its central positioning, the hotel offers a peaceful retreat away from the bustling city center and tourism noise. Convenience is a key feature here with plenty of restaurants, shops and parking options nearby.
The hotel's strategic location provides easy access not just to the religious sites but also to the surrounding Pyrenees and nearby attractions like Cirque de Gavarnie. For those visiting for events such as the Tour de France, the hotel proves to be equally well-situated. Whether traveling on foot, by bike or car, Hotel Alba's location simplifies logistics with amenities like secure and free parking enhancing its appeal.
This prime location coupled with the quiet and serene surroundings, makes Hotel Alba a superb choice for those looking to explore Lourdes without compromising on tranquility.
The breakfast at Hôtel Alba is generally well-regarded by guests, who frequently mention its overall quality and variety. Many guests appreciate the extensive and abundant offerings, including both sweet and savory options. It appears the buffet is well-stocked, providing a comprehensive selection that is often described as very good, hearty and delicious. The attentive and pleasant staff also contribute to a delightful and relaxing breakfast experience.
On the downside, there are recurring concerns about the price of the breakfast, which several guests find expensive compared to the value and variety provided. Some reviews note that the buffet could be larger and more diverse, particularly for a 4-star hotel, while others find the options provided to be quite basic and unremarkable. Additionally, the dining room is described as small and noisy during peak times, which could detract from the overall experience.
Overall, while the quality of the breakfast receives praise for its variety and taste, the cost and value for money are points of contention among guests.
Hôtel Alba's dinner experience garners predominantly positive feedback from its guests. The on-site restaurant impresses with its good food quality, hearty meals and pleasant service. Diners appreciate the seamless operation of the set course dinner menu, which efficiently accommodates a large number of guests without compromising on the quality of the dishes served. The restaurant is lauded for offering good value for money with a particular highlight being the 4-course dinner at a reasonable price of 24 euros.
Despite its limited choices, the restaurant compensates with the quality and professionalism of the service. Guests consistently note that the food is good, very good or even excellent with some considering it the best food in the area. For those who enjoy varied dishes, the daily menu offers a different selection each evening, though lack of an à la carte option might be a downside for some.
Dinner service is noted to be efficient and quick, albeit with limited operating hours, closing as early as 20:15. Table service is often praised for being impeccable. However, some minor criticisms include the basic offerings and limited choices which may not meet the high expectations of a 4-star establishment.
Overall, Hôtel Alba's restaurant effectively provides a satisfying dining experience with good food quality and value, complemented by professional and kind service, making it a highlight for many guests during their stay.
Hôtel Alba's rooms have received numerous favorable comments regarding their spacious and clean environment. Many guests praised the large, well-decorated rooms equipped with modern amenities such as Wi-Fi, good lighting, televisions and functional furnishing. The comfort level of the rooms was widely appreciated with mentions of cozy beds and well-maintained interiors. The bathrooms, although varying in size, were generally well-equipped and modern with separate toilets in some rooms adding to the convenience.
Some rooms feature pleasant views, balconies and are quiet despite their central location. Families found accommodation particularly suitable, thanks to family rooms and duplex options. Moreover, rooms designed for functionality were noted for their convenience with some hosting ample storage facilities and bike racks.
Despite a few remarks about the need for minor updates and a lack of certain amenities like fridges and minibars, overall maintenance and cleanliness were hallmarks of guest experiences. The hotel’s modern style and the spaciousness of rooms contributed significantly to a comfortable stay, making Hôtel Alba a reliable choice for travelers seeking both comfort and convenience.
The beds at Hôtel Alba have consistently received glowing praise from guests, highlighting their comfort and quality. Guests have often described the beds as extremely comfortable and perfect, complemented by high-quality, often nearly new mattresses. The bedding is frequently noted as superb, contributing to an overall sense of luxurious comfort. Reviews also applaud the ample size of the beds with many pointing out the large and even massive dimensions that add to the sleeping experience. The bedding is not only comfortable but also excellent, ensuring a restful night’s sleep.
However, some mixed feedback mentions older, sagging beds with occasional issues regarding pillow comfort and sheet wear. Despite these occasional criticisms, the majority of reviews underscore the superb comfort and high quality of the beds at Hôtel Alba, making them a standout feature of the guest experience. Guests can generally expect very comfortable, large beds with exceptional bedding, ensuring that sleep at this hotel is both restful and rejuvenating.
Hôtel Alba has consistently received praise for its exceptional cleanliness with guests frequently highlighting the immaculate state of the rooms and facilities. The hotel is often described as "spotlessly clean" and "impeccably clean," reflecting the high standard of housekeeping maintained. Visitors noted that the environment was "very clean," "neat," and "well-maintained," contributing to an overall sense of comfort and hygiene.
In addition to the pristine rooms, the cleanliness extended to the entire hotel, earning it descriptors like "clean and superb" and "perfectly clean." Housekeeping staff were particularly commended for their dedication; many guests mentioned the "excellent room cleaning" and the attentiveness of the "super nice housekeepers."
While there were minor mentions of areas for improvement, such as occasional lapses in towel cleanliness and floor cleaning, these instances were exceptions rather than the norm. Overall, Hôtel Alba’s commitment to cleanliness and maintenance left a strong positive impression on its guests, ensuring a comfortable and hygienic stay.
The staff at Hôtel Alba have received an abundance of praise from guests, who frequently highlight their warm and exceptional service. Reviews consistently describe the staff as friendly, helpful and attentive, going out of their way to assist guests with their needs. The reception staff, in particular, are noted for their excellent manners and professionalism, making the check-in process smooth and welcoming.
Guests have also remarked on the outstanding service provided by the catering staff, who are described as friendly and top-notch, contributing to an overall pleasant dining experience. Throughout the hotel, staff members are recognized for their courtesy, efficiency and attention to detail. They maintain a professional demeanor while being incredibly approachable and always ready to offer a smile.
Moreover, many guests appreciate the staff's ability to communicate effectively with several pointing out their proficiency in English. Whether at the reception, restaurant or bar, the embrace of kindness and attentiveness is evident. The staff's dedication to making guests feel comfortable and valued leaves a lasting impression, making their service a significant highlight of the Hôtel Alba experience.
Hôtel Alba offers a friendly and clean environment with staff who are consistently recognized as nice and happy to help. However, many guests experienced significant issues with the hotel's wifi. Reports indicate that the internet connection is often poor with spotty and weak signals that can make it difficult to use in the rooms, particularly on the 5th floor. Several guests mentioned the wifi was either super slow or unreliable, frequently dropping connections, which made it challenging to perform even basic online activities. While a few highlighted functional wifi or described it as high-speed, the general consensus points to a need for improvement in this area.
When it comes to parking at Hôtel Alba, guests can expect a range of options that cater to various needs. For those seeking convenience and security, the hotel offers private on-site parking, albeit for a fee. This paid parking can be either outdoor or covered, ensuring that vehicles are well-protected. There's also a secure underground parking facility and a secure basement parking area, which are particularly appreciated by guests traveling with cars, motorcycles and even bicycles.
Additionally, the hotel provides a private garage and a secure locked garage, both of which have been noted for their high level of security. Motorcyclists and cyclists will find the hotel's provisions accommodating with dedicated secure parking areas for their vehicles.
For those looking to save on parking costs, there are free parking options available nearby and in front of the hotel with public parking being free from 6:15 PM to 9 AM. The hotel also boasts free adjacent parking for added convenience.
However, a few guests have mentioned that the hotel’s private parking can be on the expensive side with costs ranging around 10 to 12 euros per night. Despite this, the general consensus points towards the parking facilities being very good and convenient, meeting the diverse needs of travelers and ensuring peace of mind with secure options.
In summary, Hôtel Alba offers a variety of parking solutions, from free to paid and indoor to outdoor, all designed to provide security and convenience to its guests. Whether you're traveling by car, bike, or motorcycle, you'll find suitable and secure parking options at this hotel.
Hôtel Alba offers an accommodating and family-friendly environment, particularly for those traveling with children. The family rooms are spacious and well-suited for both small and large families, providing comfortable and adequate accommodations. Many guests positively highlight the mezzanine feature in some rooms, which children particularly enjoyed.
The hotel is highly recommended for families due to its thoughtful touches, such as preparing rooms with necessary baby accommodations even when specific requests were not made in advance. This attention to detail by the staff ensures a smooth and comfortable stay for families traveling with young ones.
While the rooms are largely praised, there is a noted absence of refrigerators for storing baby food, which might be a consideration for parents with very young children. Despite this minor inconvenience, the overall experience is described as wonderful and comfortable.
Hôtel Alba also welcomes pets, adding to the convenience for families. It is a popular choice for those visiting the Virgin of Lourdes, making it a great option for a family-oriented visit.
Hôtel Alba presents a blend of mixed experiences, particularly in relation to its four-star classification. While some guests assert that the hotel truly deserves its four-star rating, citing the hotel's functionality and value for price, others express disappointment. Key areas of concern include the absence of minibars and mini fridges in the rooms, as well as pillows that fail to meet the comfort expectations typically associated with four-star establishments. Additionally, some reviewers mention that the lack of a kettle with coffee, tea or herbal tea sachets detracts from the overall experience. Issues with soundproofing and the condition of the beds have also been noted, indicating that these do not align with the standards expected of a hotel in this category. Despite these critiques, the hotel's star rating is considered well-deserved by several guests, although opinions on this matter are notably varied.
Hôtel Alba is highly regarded for its excellent accessibility features, making it a top choice for guests with disabilities. The hotel boasts perfect wheelchair accessible bathrooms and showers, which many guests find exceptionally accommodating. The reception staff is noted for their supportive service, including providing extension cords when needed, enhancing the overall comfort for those requiring accessible outlets.
The presence of convenient ramps and fast, efficient elevators further adds to the hotel's accessibility, ensuring that all parts of the hotel are easily reachable. Guests appreciate the quiet environment, which is easily accessible by car with several nearby parking lots adding to the convenience.
For those traveling with family and friends, Hôtel Alba stands out as a suitable choice, offering amenities that cater to diverse needs. Cyclists, in particular, find the facilities appealing with the hotel being highly recommended for road cyclists and bikers, thanks to its well-maintained features and proximity to various services. Overall, Hôtel Alba delivers a seamless and accessible stay for all guests.
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Location
The hotel's strategic location provides easy access not just to the religious sites but also to the surrounding Pyrenees and nearby attractions like Cirque de Gavarnie. For those visiting for events such as the Tour de France, the hotel proves to be equally well-situated. Whether traveling on foot, by bike or car, Hotel Alba's location simplifies logistics with amenities like secure and free parking enhancing its appeal.
This prime location coupled with the quiet and serene surroundings, makes Hotel Alba a superb choice for those looking to explore Lourdes without compromising on tranquility.
Breakfast
On the downside, there are recurring concerns about the price of the breakfast, which several guests find expensive compared to the value and variety provided. Some reviews note that the buffet could be larger and more diverse, particularly for a 4-star hotel, while others find the options provided to be quite basic and unremarkable. Additionally, the dining room is described as small and noisy during peak times, which could detract from the overall experience.
Overall, while the quality of the breakfast receives praise for its variety and taste, the cost and value for money are points of contention among guests.
Dinner
Despite its limited choices, the restaurant compensates with the quality and professionalism of the service. Guests consistently note that the food is good, very good or even excellent with some considering it the best food in the area. For those who enjoy varied dishes, the daily menu offers a different selection each evening, though lack of an à la carte option might be a downside for some.
Dinner service is noted to be efficient and quick, albeit with limited operating hours, closing as early as 20:15. Table service is often praised for being impeccable. However, some minor criticisms include the basic offerings and limited choices which may not meet the high expectations of a 4-star establishment.
Overall, Hôtel Alba's restaurant effectively provides a satisfying dining experience with good food quality and value, complemented by professional and kind service, making it a highlight for many guests during their stay.
Rooms
Some rooms feature pleasant views, balconies and are quiet despite their central location. Families found accommodation particularly suitable, thanks to family rooms and duplex options. Moreover, rooms designed for functionality were noted for their convenience with some hosting ample storage facilities and bike racks.
Despite a few remarks about the need for minor updates and a lack of certain amenities like fridges and minibars, overall maintenance and cleanliness were hallmarks of guest experiences. The hotel’s modern style and the spaciousness of rooms contributed significantly to a comfortable stay, making Hôtel Alba a reliable choice for travelers seeking both comfort and convenience.
Beds
However, some mixed feedback mentions older, sagging beds with occasional issues regarding pillow comfort and sheet wear. Despite these occasional criticisms, the majority of reviews underscore the superb comfort and high quality of the beds at Hôtel Alba, making them a standout feature of the guest experience. Guests can generally expect very comfortable, large beds with exceptional bedding, ensuring that sleep at this hotel is both restful and rejuvenating.
Cleanliness
In addition to the pristine rooms, the cleanliness extended to the entire hotel, earning it descriptors like "clean and superb" and "perfectly clean." Housekeeping staff were particularly commended for their dedication; many guests mentioned the "excellent room cleaning" and the attentiveness of the "super nice housekeepers."
While there were minor mentions of areas for improvement, such as occasional lapses in towel cleanliness and floor cleaning, these instances were exceptions rather than the norm. Overall, Hôtel Alba’s commitment to cleanliness and maintenance left a strong positive impression on its guests, ensuring a comfortable and hygienic stay.
Staff
Guests have also remarked on the outstanding service provided by the catering staff, who are described as friendly and top-notch, contributing to an overall pleasant dining experience. Throughout the hotel, staff members are recognized for their courtesy, efficiency and attention to detail. They maintain a professional demeanor while being incredibly approachable and always ready to offer a smile.
Moreover, many guests appreciate the staff's ability to communicate effectively with several pointing out their proficiency in English. Whether at the reception, restaurant or bar, the embrace of kindness and attentiveness is evident. The staff's dedication to making guests feel comfortable and valued leaves a lasting impression, making their service a significant highlight of the Hôtel Alba experience.
Wi-Fi
Parking
Additionally, the hotel provides a private garage and a secure locked garage, both of which have been noted for their high level of security. Motorcyclists and cyclists will find the hotel's provisions accommodating with dedicated secure parking areas for their vehicles.
For those looking to save on parking costs, there are free parking options available nearby and in front of the hotel with public parking being free from 6:15 PM to 9 AM. The hotel also boasts free adjacent parking for added convenience.
However, a few guests have mentioned that the hotel’s private parking can be on the expensive side with costs ranging around 10 to 12 euros per night. Despite this, the general consensus points towards the parking facilities being very good and convenient, meeting the diverse needs of travelers and ensuring peace of mind with secure options.
In summary, Hôtel Alba offers a variety of parking solutions, from free to paid and indoor to outdoor, all designed to provide security and convenience to its guests. Whether you're traveling by car, bike, or motorcycle, you'll find suitable and secure parking options at this hotel.
Family
The hotel is highly recommended for families due to its thoughtful touches, such as preparing rooms with necessary baby accommodations even when specific requests were not made in advance. This attention to detail by the staff ensures a smooth and comfortable stay for families traveling with young ones.
While the rooms are largely praised, there is a noted absence of refrigerators for storing baby food, which might be a consideration for parents with very young children. Despite this minor inconvenience, the overall experience is described as wonderful and comfortable.
Hôtel Alba also welcomes pets, adding to the convenience for families. It is a popular choice for those visiting the Virgin of Lourdes, making it a great option for a family-oriented visit.
4 Star
Accessible
The presence of convenient ramps and fast, efficient elevators further adds to the hotel's accessibility, ensuring that all parts of the hotel are easily reachable. Guests appreciate the quiet environment, which is easily accessible by car with several nearby parking lots adding to the convenience.
For those traveling with family and friends, Hôtel Alba stands out as a suitable choice, offering amenities that cater to diverse needs. Cyclists, in particular, find the facilities appealing with the hotel being highly recommended for road cyclists and bikers, thanks to its well-maintained features and proximity to various services. Overall, Hôtel Alba delivers a seamless and accessible stay for all guests.
No, Hôtel Alba doesn't have any pool.
No, a spa isn't available at Hôtel Alba.
Yes, Hôtel Alba welcomes dogs.
Yes, parking facilities are available at Hôtel Alba.
No, Hôtel Alba doesn't have a gym.
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