The Mercure Exeter Southgate Hotel is a clean, efficient and comfortable base for exploring the city with its excellent location being its biggest selling point. Guests appreciate the friendly staff, great facilities and comfortable beds in spacious, modern rooms. While some guests had mixed reviews about the breakfast and some rooms could use sprucing up, the hotel offers decent sized rooms and modern bathrooms. The exceptional cleanliness of the hotel is a highlight in many guest reviews and the staff are exemplary with guests showering them with praise for their friendliness, politeness and helpfulness. The hotel is a popular choice for families with kids, who appreciate the facilities offered and the pool facilities are fantastic. Overall, the Mercure Exeter Southgate Hotel is a great choice for a clean and comfy base for exploring Exeter with friendly and accommodating service.
University of Exeter - Holland Hall offers a memorable stay with a host of positive attributes. Nestled on the picturesque Streatham Campus, this accommodation boasts stunning 180° countryside views including sights of the city, cathedral and Dartmoor. Its prime location is particularly advantageous for guests attending university events like graduations, providing easy access to campus facilities while maintaining a peaceful atmosphere. Conveniently situated with close proximity to the city center and St David's Station, visitors appreciate the serene surroundings and well-maintained gardens, making it a relaxing retreat that blends accessibility with tranquility.
The breakfast experience at Holland Hall is highly regarded by guests. Terms like "very good," "great," and "superb" frequently appear in reviews, highlighting the extensive, buffet-style selection that caters to diverse tastes, including gluten-free options. Fresh food, hearty servings and a welcoming dining atmosphere with excellent views over Exeter contribute to the overall positive dining experience. The pleasant and helpful staff further enhance the meal experience, although minor concerns about peak time chaos and communication about breakfast inclusivity were noted.
When it comes to rooms, guests find the accommodations clean and functional. Regular housekeeping and fresh linens uphold a tidy environment. While rooms are described as basic and sometimes cramped, particularly for double occupancy, their cleanliness and comfort are generally appreciated. Scenic views from the rooms add a special touch to the stay. Small issues like ventilation and temperature control problems, as well as the compact nature of the ensuite bathrooms, were mentioned but did not significantly detract from the overall satisfaction.
Cleanliness is a standout feature at Holland Hall with the majority of guests praising the spotless conditions of the rooms and facilities. The courteous housekeeping staff ensure a clean and quiet environment, further enhancing the comfort levels of guests.
The staff at Holland Hall consistently receive high marks for their friendliness and helpfulness. From the reception to the dining room, guests highlight the efficient and welcoming demeanor of the team. The attentive service provided by the Chef and restaurant staff significantly enriches the dining experience.
WiFi is another area where opinions are mixed. Although many appreciate the availability of free WiFi and commend the internet speed, some guests experienced difficulties with connectivity and setup. Nonetheless, the inclusion of both WiFi and parking at no extra cost remains a positive aspect of the stay.
The beds at Holland Hall receive a mixed response. While numerous guests find them comfortable and note the cleanliness and quality of bedding, others express concerns about the small size of double beds and the firmness of mattresses. Despite these critiques, many guests still enjoy a good night’s sleep.
Overall, Holland Hall at the University of Exeter provides a clean, functional and picturesque accommodation option. Its combination of scenic views, convenient location, ample breakfast and friendly staff makes it a solid choice for visitors seeking a harmonious blend of convenience and natural beauty.
The property is one of the most iconic buildings in the area, formerly the West of England Eye Hospital which has been renovated up to the standards of a 4 star property. The property is located in the heart of the city offering easy access to the most popular attractions.
Summary of reviews
Hotel du Vin Exeter is a stylish and unique 4-star hotel located in the heart of Exeter, making it a convenient choice for a city break. The hotel's location is praised by guests, as everything they need is within walking distance. The breakfast receives mixed reviews with some guests praising the quality and choice of produce, while others criticize the temperature, service and atmosphere. The restaurant also receives mixed reviews with some guests impressed by the food and wine, while others find the menu limited and expensive. The rooms vary in size and decor with some guests finding them small and noisy, while others appreciate the modern design and comfortable beds. The hotel is exceptionally clean and the staff is friendly and welcoming with some guests singling out specific individuals for their excellent service. The spa and pool facilities are a major draw for guests, although the pool receives mixed reviews. The parking situation is a significant concern for many guests with some finding it expensive, inconvenient and poorly communicated. The hotel is dog-friendly with staff welcoming furry friends and facilities designed to accommodate them. Overall, Hotel du Vin Exeter receives a positive rating from satisfied guests, although there are some mixed reviews.