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Summary of reviewsQuality Inn & Suites Banquet Center receives positive recognition for its strategic location, offering guests convenient access to food options, the freeway, and nearby events, all within a tranquil setting. This ideal placement, combined with budget-friendly rates, makes it a popular choice among travelers. The staff is consistently praised for their exceptional service, providing a warm and welcoming atmosphere that enhances guest experience, with many noting the team's efficiency and ability to handle various occasions seamlessly.
Breakfast at the hotel is generally appreciated, offering a reliable start to the day with many remarking on its hot and delicious qualities. Despite some comments about limited variety, the renovations to rooms have contributed positively to guest satisfaction. Speaking of rooms, those who have stayed in them enjoy spaciousness and cleanliness, with certain amenities like jetted tubs and customizable heating providing added comfort. However, the inconsistency in housekeeping and maintenance highlights a need for improvement, as some guests have encountered issues with cleanliness and functionality.
Though cleanliness has been a significant concern for several guests, mentioning unsanitary conditions and unpleasant odors, the hotel's commitment to exceptional staff service seems to balance out the overall experience, leading to frequent returns by satisfied visitors. Enhanced cleanliness and maintenance could further elevate the hotel’s reputation, aligning with the positive guest experiences contributed by its staff and location. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double Room with Two Double Beds - Non-SmokingCable TV is included in this room, along with a microwave and fridge.
King Suite with Jacuzzi - Non-SmokingFeaturing a separate living area with cable TV and a seating area, this suite also offers a wet bar, microwave, and fridge.
Business King Room - Accessible/Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
King Suite with One King and Two Double Beds - Non-SmokingIn the kitchenette, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio.
Business King Room - Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Guest Reviews
5.6
Rated
Location
Situated in a prime spot, Quality Inn & Suites Banquet Center boasts a location that resonates positively with its guests. It offers convenient access to nearby food options and the freeway, making it an ideal choice for travelers. The hotel provides easy reach to various events and venues, allowing guests to attend functions without hassle. Nestled in a quiet area, the serene surroundings contribute to a peaceful stay. The budget-friendly rates and accommodating staff enhance the overall experience. With frequent returns by satisfied visitors, it's clear that its well-placed setting enjoys widespread appreciation.
Breakfast
Quality Inn & Suites Banquet Center offers a breakfast experience that seems to be a mixed bag among its guests. Many guests have appreciated the breakfast, noting that it provides a great start to the day. Some found the breakfast to be a delicious spread that contributed to a feeling of home-like comfort. For those who need a quick bite to fuel their workday, the breakfast is exactly what is needed.
Recent renovations to the rooms have also been highlighted positively in some reviews, possibly adding to the overall improvement in guest satisfaction. The breakfast is reported to be hot, ensuring guests aren't left with a cold meal to start their morning. However, there have been reviews indicating that the breakfast lacks variety, with some noting the absence of meat and eggs, and a few pointing out that the quality is lower than what was offered in the past.
Despite these mixed impressions, the overall sentiment suggests that the breakfast continues to be a reliable and decent option for many guests.
Rooms
The rooms at Quality Inn & Suites Banquet Center have received varied feedback from guests. Positive reviews highlight that the rooms are often described as spacious and clean, with some guests noting that they exceeded expectations in terms of cleanliness. Those who enjoyed their stay appreciated the cozy atmosphere, with some rooms featuring a jetted tub and customizable heating, which added to their comfort. Despite these positive notes, there are several concerns. Some guests felt that their rooms were not cleaned thoroughly upon arrival, with issues such as unsanitary conditions, old food left in refrigerators, and cigarette smells. Additionally, there are reports of maintenance issues such as broken door walls and non-functional TVs. While cleanliness seems to have improved over time, these inconsistencies indicate that there is room for further improvement in the housekeeping and maintenance departments.
Cleanliness
Guests have consistently expressed dissatisfaction with the cleanliness at Quality Inn & Suites Banquet Center. Many reviews highlight issues such as dirty rooms and bathrooms, with specific mention of hair in the tubs and on walls, dirty towels, and rings around the bathtub. The hallways reportedly have a persistent unpleasant odor and carpets that are notably dirty. Some guests have encountered pests like roaches in their rooms. The overall state of the property, aligning more with long-term apartment housing rather than a hotel setting, has received criticism for potentially concerning environmental factors and a lack of upkeep. Despite requests for better maintenance and renovation, the general sentiment suggests the need for significant improvements in cleanliness and sanitation throughout the hotel.
Staff
At the Quality Inn & Suites Banquet Center, guests consistently praise the exceptional service provided by the hotel staff. Described as professional and incredibly welcoming, the team ensures that every guest feels valued from the moment they arrive. The front desk staff, in particular, stands out for their friendliness and knowledge, always ready to assist with any queries and offer helpful directions. The attentive nature of the staff contributes to a warm and inviting atmosphere, with many guests noting that the team went above and beyond to meet their needs. Efficient service is highlighted during events such as departure parties, showcasing the staff's capability in handling various occasions seamlessly. Overall, the staff's commitment to excellence is a key reason why guests thoroughly enjoy their stay and express eagerness to return.
No, Quality Inn & Suites Banquet Center doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites Banquet Center.
No, Quality Inn & Suites Banquet Center doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Banquet Center.
Yes, Quality Inn & Suites Banquet Center has a gym.