Liverpool-33.93899300,
150.91268100,
437 Hume Hwy (corner Grove St), Casula(Show on Map)
6.6
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsIbis Budget - Casula Liverpool is highly regarded for its prime location along the Hume Highway, offering convenient access to Liverpool and Western Sydney, as well as nearby motorways. This makes it an ideal choice for both leisure and business travelers, providing proximity to shops, dining options, and key destinations like Liverpool Hospital and various venues and office spaces. The hotel's location facilitates easy travel around Sydney with nearby public transportation and ample free parking, enhancing its appeal for visitors attending conferences or those on working trips.
The hotel staff receive consistent praise for their friendliness and helpfulness, creating a welcoming atmosphere that enhances the overall guest experience. Guests appreciate the cleanliness of the hotel, particularly the tidy rooms, comfortable beds, and well-maintained facilities. While some guests noted issues with bathroom cleanliness and dated facilities, the hotel generally offers satisfactory accommodations with a strong emphasis on hygiene.
In terms of amenities, the breakfast at Ibis Budget - Casula Liverpool is valued for its affordability and simplicity, providing a modest continental breakfast with essentials like toast and cereal. The breakfast service, although basic, contributes positively to short stays. The rooms offer straightforward accommodations with clean and modern décor, effective air conditioning, and overall comfort despite their compact size.
The staff's exceptional service further enhances the hotel’s appeal, with their attentive and accommodating demeanor earning frequent commendations from guests. Whether managing check-ins or addressing guest needs, the staff's commitment to high-quality service is evident. Parking facilities receive positive feedback for their convenience and availability, adding to the overall ease of stay.
However, the hotel experiences mixed reviews regarding its Wi-Fi service, with recurring issues related to weak connectivity or availability primarily affecting rooms. While some guests find the Wi-Fi satisfactory, many note it as an area needing improvement.
Overall, Ibis Budget - Casula Liverpool offers a comfortable and reliable stay for budget-conscious travelers, with its cleanliness, friendly staff, and strategic location contributing to a satisfying experience. Despite minor shortcomings like Wi-Fi challenges and bathroom size, the hotel’s value and convenience make it a preferred choice for short stays and those prioritizing affordability and efficiency. Show more
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Categories
Hotel with Parking
This hotel offers free parking for guests. On-site parking is available.
Hotel near Golf Courses
Accessible Hotel
3-Star Hotel
Room Types
Standard King RoomThe air-conditioned double room offers a flat-screen TV, an electric kettle, a carpeted floor, heating as well as a quiet street view. The unit has 1 bed.
Standard Triple Room with Queen Bed and Bunk Bed AboveThis triple room features air conditioning.
Standard Queen RoomThe air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Nestled conveniently along the Hume Highway, Ibis Budget - Casula Liverpool boasts a prime location that appeals to both leisure and business travelers. Many guests highlight its strategic placement, providing effortless access to Liverpool and Western Sydney as well as easy links to nearby motorways. The hotel’s proximity to a variety of shops, dining options such as McDonald's and Guzman y Gomez, and fast food outlets as well as a petrol station, ensures guests have everything they need close at hand. It's also remarkably well-positioned for reaching key destinations like Liverpool City Netball, Liverpool Hospital, and locations for business or family visits.
Its advantageous location makes it an excellent stepping stone for journeys between Canberra and other areas like the Southern Highlands and New England. Taking public transport around Sydney is a breeze, with bus stops nearby, and the railway station is within easy reach. The site offers ample free parking, enhancing the convenience of the stay. For visitors attending conferences or working trips in Casula, guests find the location ideal and appreciate its central position in relation to office spaces and venues.
The hotel staff consistently receive praise for their friendliness and helpfulness, enhancing the overall pleasant experience. The guests' feedback underscores how the location supports various activities and errands, making it an accommodating choice for different itineraries. Whether for an overnight stay, a business commitment, or simply visiting family and friends, Ibis Budget - Casula Liverpool stands out as a well-situated option, promising easy access to essentials and places of interest.
Breakfast
The breakfast experience at Ibis Budget - Casula Liverpool seems to strike a balance between affordability and simplicity, catering well to those seeking a basic start to their day. Many guests find the breakfast to be great value for money, with some appreciating the availability of a continental breakfast and reasonably priced options. The convenience of having breakfast downstairs is noted as a bonus, and the helpful staff sometimes provide complimentary breakfast, adding to a positive impression. While some guests enjoyed the breakfast experience overall, others expressed a desire for more variety and a larger dining space. The continental breakfast, offered at a modest price, includes essentials such as toast and cereal, although some felt it could extend beyond just basic options. Despite some criticisms about its organization and readiness, the breakfast contributes adequately to a quick overnight stay.
Rooms
The Ibis Budget in Casula Liverpool offers a straightforward experience that caters well to travelers seeking an economical and convenient stopover. Despite the compact size of the rooms, guests consistently highlight the clean and tidy environment, with facilities meeting basic needs adequately. The rooms' modern décor, combined with effective air conditioning and comfortable beds, make for a restful stay. The hotel is noted for being relatively quiet, promoting a pleasant night’s sleep without disturbances.
Staff at the Ibis Budget receive accolades for their friendly and helpful demeanor, adding a positive touch to the overall guest experience. The convenience of the location, accompanied by sufficient amenities such as air conditioning and a bar fridge, meets the needs of short stays or business trips well.
While some guests express concerns over the bathroom size and aging facilities, these aspects do not overshadow the overall value and comfort offered. The property generally provides a straightforward and satisfactory option for those seeking basic, affordable accommodations with the necessity of a restful night's sleep.
Beds
At Ibis Budget - Casula Liverpool, guests consistently highlight the comfort of the beds, which are often described as very comfortable, clean, and offering a restful night's sleep. Many reviewers empathize with comfy beds featuring crispy clean sheets, creating a welcoming environment. While some find the pillows disappointing, often mentioning them as flat or lumpy, the general cleanliness and coziness of the beds make a strong impression. Beds are sometimes mentioned as singles pushed together to create larger beds, which can lead to discomfort for some guests when the beds separate. Despite this occasional issue, the spaciousness and warmth of the bedding primarily leave guests satisfied. Additionally, the convenient location of the hotel serves as an added bonus for travelers looking for a budget-friendly stay in Sydney, with the hotel's cleanliness, friendly staff, and adequate facilities enhancing the overall guest experience.
Cleanliness
Among the reviews for the Ibis Budget in Casula Liverpool, a clear emphasis on cleanliness emerges as a standout feature of this hotel. Multiple guests have highlighted the rooms as very clean and tidy, with particular praise for the comfortable beds and clean linens. The hotel has been described as hygienic and spotless, offering a pleasant environment that many guests appreciated for its cleanliness and freshness.
Despite some isolated negative experiences, most visitors experienced satisfactory cleanliness throughout their stay, including well-maintained modern facilities and clean communal areas such as reception. The staff has also received commendations for their friendliness and helpfulness, contributing to the overall positive experience.
However, there were instances when the cleanliness of bathrooms fell short, with reports of mould and other issues. While these particular cases are mentioned, the majority feedback frequently highlights the hotel's cleanliness as a significant positive aspect, making it a suitable choice for budget-conscious travelers who prioritize a clean and comfortable place to stay.
Staff
The staff at Ibis Budget - Casula Liverpool have been consistently praised for their friendliness and helpfulness. Guests frequently note their interactions with staff as a highlight during their stay, often describing the personnel as lovely, understanding, and accommodating. The receptionists, in particular, have received commendations for their welcoming demeanor and professional service, with some going above and beyond to ensure guests' comfort and satisfaction. Many reviewers mentioned specific instances where staff showed exceptional politeness, offered assistance proactively, and provided thoughtful gestures, such as offering water when a guest was dehydrated.
The frontline staff have proven to be attentive, kind, and efficient, contributing significantly to the overall positive experience of the hotel. Whether managing check-ins seamlessly or being responsive to requests, the hotel team has demonstrated a commitment to high-quality service. Adding to the guest experience is the pleasant environment supported by the staff's efforts in making every stay enjoyable. The feedback captures a consistent theme of excellent customer service marked by welcoming attitudes and proficient handling of guest needs. Overall, Ibis Budget - Casula Liverpool has established a reputation for exceptional staff service, enhancing its appeal as a comfortable and reliable place to stay.
Wi-Fi
Ibis Budget - Casula Liverpool receives mixed feedback when it comes to its Wi-Fi service. While several guests had a positive experience with the Wi-Fi, describing it as "good" and "excellent," the majority encountered issues. Many visitors noted that the Wi-Fi was either very weak, slow, or completely unavailable in their rooms, which created difficulties in planning travel itineraries. Some guests reported that the internet worked only in common areas, which posed inconvenience, especially during the COVID-19 pandemic when concerns about safety were paramount. Despite complaints, many guests felt the issue was not adequately addressed. Although the hotel's Wi-Fi service has its high points, potential visitors might want to consider these connectivity challenges when planning their stay.
Parking
Many visitors to Ibis Budget - Casula Liverpool appreciate the ample and free parking available on-site, highlighting its ease of access and convenience. The location offers a straightforward parking experience, even during busy times, which is a notable advantage for travelers arriving by car. Furthermore, the parking area is generally perceived as safe and is equipped with security cameras. It's easy to find a spot, with plenty of spaces available and effective use of parking near the rooms. However, some guests have encountered issues with parking fees, although free parking is often noted. The presence of dedicated disabled parking spaces is mentioned, although their limited number could pose a challenge. Overall, guests seem satisfied with the hotel's parking options, citing it as one of the positive aspects of their stay.
3 Star
For travelers seeking affordable lodging, Ibis Budget - Casula Liverpool presents a compelling choice. As a budget hotel, it maintains value while providing clean and tidy accommodations. The rooms, albeit small, are consistently praised for their cleanliness, and the beds offer a comfortable place to rest. The hotel's location offers easy access off the M5, making it a convenient stop for those on the road.
Guests appreciate the hotel for its straightforward and no-fuss services, with professional and courteous staff enhancing the experience. It provides essential amenities like a kettle with tea, coffee, and milk, ensuring guests receive good value without extensive frills. While the absence of luxury, such as lounge areas or additional room furnishings, might be noticeable, the hotel meets expectations for budget accommodation.
Overall, Ibis Budget - Casula Liverpool stands out as an excellent option for short stays, proving ideal for those prioritizing affordability and efficiency in a clean and secure environment.
No, Ibis Budget - Casula Liverpool doesn't have any pool.
No, a spa isn't available at Ibis Budget - Casula Liverpool.
No, Ibis Budget - Casula Liverpool doesn't allow dogs.
Yes, parking facilities are available at Ibis Budget - Casula Liverpool.
No, Ibis Budget - Casula Liverpool doesn't have a gym.