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Summary of reviewsLocated in a highly convenient area, Crossroads Hotel is a preferred choice for travelers looking for easy access to major highways like the M5 and M7. Its strategic location near shops and essential services, along with its affordability, offers significant value for those exploring Sydney's outskirts. Guests frequently commend the hotel for its friendly staff, who contribute to the welcoming atmosphere.
The dining experiences at Crossroads Hotel receive substantial praise, particularly for dinner at the popular on-site restaurant and bistro. While breakfast options are lacking, the quality and generous portions of the meals served during other mealtimes leave many guests satisfied. The dining staff is often noted for their attentiveness and effort in accommodating guests' needs, even resolving occasional miscommunications effectively.
In terms of accommodations, the hotel offers comfortable, clean, and spacious rooms. Guests appreciate the tidy conditions and the comfort of the beds, even in rooms that carry an older charm. With essential facilities like well-equipped kitchens, the hotel meets the basic needs of both short-term and extended stays. Although some facilities might require updates, the value for money remains a highlight for many visitors.
The hotel's staff consistently receives accolades for their friendliness, professionalism, and willingness to assist. This level of service enhances the guests' experience, ensuring their stay is comfortable and enjoyable. Despite isolated reports of minor issues like a mold smell or basic decor, the attentive service often compensates, making Crossroads Hotel an appealing option for travelers seeking a practical and pleasant stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower. The single room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Deluxe Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room's kitchenette, which has a toaster, is available for cooking and storing food. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower. The twin room's kitchenette, which features a toaster, is available for cooking and storing food. The spacious air-conditioned twin room offers a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker.
Family SuiteThe spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The family room offers a minibar, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit offers 3 beds and 1 futon.
Guest Reviews
7.2
Good
Location
Nestled in an incredibly convenient area, Crossroads Hotel boasts a prime location that travelers consistently appreciate. Its strategic position makes it easy to find and perfect for those journeying through the outskirts of Sydney, as it provides seamless access to major highways like the M5 and M7. Guests find themselves within walking distance of shops and essential services, making it an ideal choice for those who prefer to explore nearby amenities on foot. The hotel's close proximity to various attractions and necessities makes it a superb option for diverse itineraries. Moreover, its affordability combined with the availability of an on-site restaurant adds to the overall value, offering a practical option for both meals and accommodations. With friendly staff enhancing the experience, Crossroads Hotel stands out as a practical and well-situated choice for travelers.
Breakfast
The dining experience at the Crossroads Hotel offers a mix of impressions. While guests noted the absence of breakfast options, including no availability of even a simple coffee shop, the hotel does impress with other meal services. The dinner experiences were consistently praised, with guests highlighting lovely dinners and quick service. The hotel features a restaurant downstairs that is well-regarded for providing great food. The bistro also received positive mentions for serving good food, complemented by excellent staff service. Despite the lack of breakfast, the hotel's culinary offerings during other mealtimes leave a positive impression.
Dinner
Crossroads Hotel provides a delightful dining experience that guests frequently commend, notably for its convenience and quality. Diners find satisfaction in the excellent and generously sized dishes served at the bistro, with many highlighting the venue as a great choice for an evening meal. The restaurant consistently impresses with its flavorful offerings, contributing to an enjoyable stay complemented by comfortable accommodations. Many reviews appreciate the quality of food across the hotel's dining options, describing meals as nice and awesome. The positive dining experiences are further enhanced by an attentive staff who ensures guests' needs are met, even when occasional miscommunications arise. Additionally, the proximity to a nearby grocery store offers a practical advantage for those looking to explore local options. Overall, Crossroads Hotel stands out for delivering great food along with a pleasant stay.
Rooms
Crossroads Hotel offers a blend of comfort and utility with its rooms receiving praise for cleanliness and comfort. Many visitors found the rooms to be comfortable and tidy, with good-sized beds that add to a restful stay, even if accommodations are relatively basic. Despite the older style of the pub rooms, guests appreciated their spaciousness and cleanliness. The hotel provides essential facilities, including well-equipped kitchens that cater to basic needs.
While some rooms may exude a slightly older charm, they often deliver on being quiet and well-presented, making them suitable for a night or extended stay. The bathrooms were noted as spacious and conveniently located near hotel facilities and the restaurant. Despite its affordability, the hotel manages to maintain attention to detail with clean sheets and nice condition rooms, enhancing the overall experience for guests.
The staff's friendly demeanor complements the experience, leaving many guests inclined to return. While some reviews mention a slight mold smell and basic decor, the hotel maintains a reputation for offering good value, combining a pleasant atmosphere with practical amenities. The attached bistro and bar further elevate the experience, providing satisfying dining options that many guests have enjoyed.
Beds
The Crossroads Hotel seems to offer a mixed experience when it comes to its beds, though the majority of guests find them quite satisfactory. Many reviewers praise the hotel's beds as super comfortable and often highlight the cleanliness of the rooms, which contributes to a pleasant stay. The hotel appears to prioritize comfort, as many guests have mentioned the beds being very comfortable, with additional comments on the accompanying clean sheets and cozy pillows. Guests also appreciate the room amenities like easily accessible TVs from the bed. However, there are occasional remarks about older mattresses where springs were noticeable, suggesting that certain beds may need upgrading. Despite this, the friendly staff and clean accommodations enhance the overall experience, making the Crossroads Hotel a generally agreeable choice for a good night's rest.
Cleanliness
Crossroads Hotel provides a mixed experience in terms of cleanliness based on guest feedback. While many guests comment positively on the comfortable beds and clean sheets, others report issues with the rooms not being thoroughly cleaned or up to date. Overall, several guests found their rooms neat, tidy, and suitable for short stays, with mentions of clean bathrooms and a good air conditioning system for winter. Despite some criticism regarding some facilities needing updates, the staff's helpfulness and the efficiency of the restaurant were noted favorably. For those seeking an economical option, the hotel delivers a serviceable experience with good food and beer options on-site.
Staff
Nestled in a comfortable and convenient setting, Crossroads Hotel has received commendable feedback regarding its staff. The reviews often highlight the friendly, helpful, and professional nature of the team. Guests praised the staff's patience and ability to assist with specific needs, such as providing gluten-free options. Service is a consistent theme, with the staff being readily available even during late hours, ensuring that guests feel supported throughout their stay.
Despite occasional instances where the service was just satisfactory, the overall impression is overwhelmingly positive. The ability of the staff to rectify situations with ease is noted, such as offering complimentary meals as a gesture of goodwill. This dedication to customer satisfaction extends to the check-in process, which guests found to be seamless and straightforward.
Guests also appreciated the quiet ambiance complemented by attentive service. The cross-functional staff at reception and the bar ensure that every guest's needs are addressed, reinforcing the notion that Crossroads Hotel is marked by its exceptional personnel. They effectively deliver a sense of comfort and ease, making it an ideal choice for short stays or family visits.
No, Crossroads Hotel doesn't have any pool.
No, a spa isn't available at Crossroads Hotel.
No, Crossroads Hotel doesn't allow dogs.
No, parking facilities aren't available at Crossroads Hotel.