Zig Zag Motel & Apartments
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Summary of reviewsZig Zag Motel & Apartments receives significant praise for its impressive location, cleanliness and exceptional staff. The motel is situated in a tranquil area, providing a peaceful retreat while still being conveniently close to Lithgow's town center and local attractions like the Jenolan Caves and Zig Zag Railway. Guests appreciate the serene environment, scenic views, easy access and spacious parking facilities.
The rooms, described as modern, spacious and well-appointed, are frequently highlighted for their cleanliness and comfort. Guests find the accommodations ideal for both short and extended stays with amenities like mini fridges, microwaves and electric blankets adding to the comfort. The 2-bedroom apartments are particularly well-suited for families and the property's value for money is noted positively. Despite minor issues such as small bathrooms and occasional traffic noise, the rooms generally meet high standards of quality and satisfaction.
Frankie's Restaurant, located on-site, enhances the dining experience with its excellent Italian cuisine, friendly staff and reasonable prices. Guests commend the delicious food, including standout dishes like pizzas, steaks and pork belly and appreciate the convenience of room service. Although the breakfast service garners mixed reviews with some preferring more variety and a broader selection to cater to dietary needs, the overall dining experience is positively received.
The high standard of cleanliness extends beyond the rooms to the entire property, including the restaurant, ensuring a worry-free stay. The staff is widely praised for their friendliness, efficiency and accommodating nature with many guests noting the exceptional customer service that significantly enhances their experience.
While the Wi-Fi is generally appreciated for its coverage and speed, occasional connectivity issues are noted. Despite these minor hiccups, the overall feedback on the internet service remains positive. The comfort of the beds is another standout feature with many guests highlighting the restful sleep they enjoyed thanks to the comfy and well-equipped beds.
In summary, Zig Zag Motel & Apartments is highly recommended for its tranquil yet convenient location, clean and comfortable accommodations, excellent dining options and friendly, efficient staff, all of which contribute to a highly satisfactory guest experience.
Categories
The rooms, described as modern, spacious and well-appointed, are frequently highlighted for their cleanliness and comfort. Guests find the accommodations ideal for both short and extended stays with amenities like mini fridges, microwaves and electric blankets adding to the comfort. The 2-bedroom apartments are particularly well-suited for families and the property's value for money is noted positively. Despite minor issues such as small bathrooms and occasional traffic noise, the rooms generally meet high standards of quality and satisfaction.
Frankie's Restaurant, located on-site, enhances the dining experience with its excellent Italian cuisine, friendly staff and reasonable prices. Guests commend the delicious food, including standout dishes like pizzas, steaks and pork belly and appreciate the convenience of room service. Although the breakfast service garners mixed reviews with some preferring more variety and a broader selection to cater to dietary needs, the overall dining experience is positively received.
The high standard of cleanliness extends beyond the rooms to the entire property, including the restaurant, ensuring a worry-free stay. The staff is widely praised for their friendliness, efficiency and accommodating nature with many guests noting the exceptional customer service that significantly enhances their experience.
While the Wi-Fi is generally appreciated for its coverage and speed, occasional connectivity issues are noted. Despite these minor hiccups, the overall feedback on the internet service remains positive. The comfort of the beds is another standout feature with many guests highlighting the restful sleep they enjoyed thanks to the comfy and well-equipped beds.
In summary, Zig Zag Motel & Apartments is highly recommended for its tranquil yet convenient location, clean and comfortable accommodations, excellent dining options and friendly, efficient staff, all of which contribute to a highly satisfactory guest experience.
Motel with Parking
This motel provides free on-site parking for guests. Every guest is allocated one parking spot per room. Electric vehicle charging stations are also available for guests.
4-Star Motel
This 4-star motel features a licensed restaurant, an outdoor heated pool, free on-site parking, and free Wi-Fi. It is conveniently located near key attractions.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Heated Pool Outdoor Pool
Motel with Free Wi-Fi
Accessible Motel
Motel with Outdoor Pool
Motel with Heated Pool
Guest Reviews
Zig Zag Motel & Apartments boasts an impressive location that receives consistent praise from guests. It offers the perfect blend of tranquility and accessibility, situated in a quiet area that ensures privacy yet remains close to the town center of Lithgow. Guests appreciate its proximity to local attractions such as the Jenolan Caves and the Zig Zag Railway, making it a convenient base for exploring the region.
The motel’s distance from the hustle and bustle of town is often highlighted as a positive feature, allowing for a peaceful retreat while still being within easy reach of shops and amenities. The scenic views and serene environment add to its charm, making it an ideal spot for travelers looking to unwind and enjoy the natural beauty of the area.
Guests frequently mention the ease of access and ample parking, as well as the clean, comfortable rooms with cozy beds. An early check-in option and friendly service further enhance the guest experience. While some note that it is slightly farther from the town center than expected, the overall consensus is that the location strikes a perfect balance of convenience and seclusion, making Zig Zag Motel & Apartments a highly recommended choice for a stay in Lithgow.
The breakfast experience at Zig Zag Motel & Apartments has garnered mixed reviews with several positive highlights. Guests have commended the Room Service breakfast for being delicious and delivered on time, making the option of enjoying breakfast in bed particularly appealing. The breakfast hampers available to guests also received positive mentions with several guests noting the convenience of having this service.
However, the setup for breakfast seems to leave room for improvement. Some guests would have preferred an a la carte option directly from the restaurant, suggesting a desire for more variety and personalized choices. A few others expressed dissatisfaction with the limited menu options, which did not cater to specific dietary needs. There were also logistic issues such as missing utensils, which affected the overall breakfast experience.
Overall, while the room service and breakfast hampers have been praised for their quality and punctuality, there is a clear preference among guests for more on-site dining options and a broader selection on the breakfast menu to cater to diverse tastes and dietary requirements.
Nestled within the premises of Zig Zag Motel & Apartments, Frankie's Restaurant offers a memorable dining experience with its superb culinary offerings. Guests widely praise Frankie's for its excellent Italian cuisine, friendly staff and cozy atmosphere. The onsite restaurant is lauded for making dinner both convenient and delightful, featuring delicious food and reasonable prices. Whether choosing room service or dining in, visitors can indulge in fantastic meals, including standout dishes like delicious pizzas and exceptional steaks and pork belly. Many guests highlight the restaurant's cocktails as amazing and commend the great portion sizes. Despite undergoing renovations, the restaurant maintained its high standards, serving exceptional meals that left diners thoroughly satisfied. From delectable nachos to five-star dinner options, the food at Frankie's is consistently described as divine, making it a standout feature of the Zig Zag Motel & Apartments. With such glowing reviews, the restaurant is a highlight for many, making it highly recommended for anyone staying at the motel.
The rooms at Zig Zag Motel & Apartments are consistently praised for their cleanliness and comfort. Guests frequently mention that the rooms are modern, spacious and well-appointed with everything needed for a comfortable stay, including cozy beds and various amenities like mini fridges, microwaves, hair dryers, irons, electric blankets and air conditioners. The rooms are described as quiet despite the occasional noise from traffic.
The apartments, particularly the 2-bedroom options, are highlighted for being spacious, comfortable and ideally suited for family stays. They're located conveniently across the road from the main motel building. Many guests appreciated the generous room sizes and well-thought-out layouts, which feature lounge and dining areas, making them ideal for extended stays or group visits.
Guests also noted the property's great value for money. The rooms are described as having a good balance of modern facilities and comfort, making them suitable for various needs, whether visiting for leisure or events like weddings. Though a few mentioned small bathrooms, the overall impression is one of quality and satisfaction with the accommodations provided.
The service at the motel is also a positive highlight with friendly and helpful staff ensuring the rooms are well-maintained and tidy throughout the stay. Despite a few minor grievances, such as the size of the ensuite and lack of heating in some bedrooms, the overall reviews suggest a highly satisfactory experience with clean, cozy and comfortable rooms being the norm.
Zig Zag Motel & Apartments boasts an impressive reputation for its exceptionally comfortable beds with numerous guests highlighting their restful sleep experiences. The beds have been consistently described as comfy, super comfortable and extremely comfortable, often contributing to a memorable stay. Many reviews specifically praise the added touches such as electric blankets and quality linen and towels, enhancing the overall comfort. While a few guests noted issues with the softness of some mattresses and pillows, the majority have found the beds to be among the most comfortable encountered during their travels. The spacious and warm rooms also add to the positive impressions, making it clear that Zig Zag Motel & Apartments takes guest comfort seriously.
The Zig Zag Motel & Apartments has set a high standard for cleanliness, consistently impressing guests. Rooms are described repeatedly as extremely clean, tidy and well-maintained. The spotless condition extends to both the inside and outside of the accommodations. Modern and spacious rooms come with comfortable beds, making for a restful stay. Clean facilities and neat amenities contribute to the overall sense of order and care. Guests appreciate the well-appointed and cozy atmosphere with excellent air conditioning and electric blankets adding to the comfort. The high standard of hygiene does not stop at the rooms; the entire property, including the restaurant, receives praise for its cleanliness and quality. This strong focus on cleanliness ensures a pleasant and worry-free stay.
The staff at Zig Zag Motel & Apartments consistently leaves a lasting impression on its guests. With an overwhelmingly positive reception, words such as helpful, friendly and accommodating frequently highlight their interactions. The reception team is celebrated for their efficiency and informative nature, often going above and beyond to ensure a smooth check-in experience. Many guests report that the staff took personal care of them, showcasing politeness, attentiveness and a welcoming demeanor.
Consistently praised for being super friendly and warm, the staff's excellent service extends to every corner of the property, including the bar where guests find the bartender particularly lovely. Many reviews highlight the exceptional customer service with staff described as pleasant, brilliant and professional.
However, feedback from the restaurant points out areas for improvement. Slow service and some confusion over whether to use QR codes or interact directly with the servers have been noted. There was also an instance where a staff member’s lack of initiative in handling a booking issue left a less favorable impression.
Nonetheless, the general consensus paints a picture of a dedicated and courteous team, where the staff's friendliness and efficiency significantly enhance the overall guest experience.
The Wi-Fi at Zig Zag Motel & Apartments receives mixed feedback from guests. Many appreciate the good Wi-Fi coverage and the convenience of free Wi-Fi, finding it very handy for their needs. Some guests also enjoyed the added capability of logging into their own Netflix accounts. However, there are occasional issues with connectivity, similar to other hotel and motel scenarios, indicating that while the service is generally reliable, it might not always meet luxury standards. Despite these hiccups, the overall impression of the internet experience is positive, characterized by fast speeds and practical utility.
At Zig Zag Motel & Apartments, the convenience of parking is a standout feature frequently highlighted by visitors. Guests consistently commend the ample and spacious parking areas directly adjacent to their rooms, making it easy to park. The availability of street parking adds to the ease with many appreciating that they could park right outside their door. Although a few mention that parking can be slightly tight at times and signage to the rooms wasn't clear, the overall feedback is overwhelmingly positive. Visitors value the practical and accessible parking setup, which contributes to a comfortable and hassle-free stay.
Location Show Map
Location
The motel’s distance from the hustle and bustle of town is often highlighted as a positive feature, allowing for a peaceful retreat while still being within easy reach of shops and amenities. The scenic views and serene environment add to its charm, making it an ideal spot for travelers looking to unwind and enjoy the natural beauty of the area.
Guests frequently mention the ease of access and ample parking, as well as the clean, comfortable rooms with cozy beds. An early check-in option and friendly service further enhance the guest experience. While some note that it is slightly farther from the town center than expected, the overall consensus is that the location strikes a perfect balance of convenience and seclusion, making Zig Zag Motel & Apartments a highly recommended choice for a stay in Lithgow.
Breakfast
However, the setup for breakfast seems to leave room for improvement. Some guests would have preferred an a la carte option directly from the restaurant, suggesting a desire for more variety and personalized choices. A few others expressed dissatisfaction with the limited menu options, which did not cater to specific dietary needs. There were also logistic issues such as missing utensils, which affected the overall breakfast experience.
Overall, while the room service and breakfast hampers have been praised for their quality and punctuality, there is a clear preference among guests for more on-site dining options and a broader selection on the breakfast menu to cater to diverse tastes and dietary requirements.
Dinner
Rooms
The apartments, particularly the 2-bedroom options, are highlighted for being spacious, comfortable and ideally suited for family stays. They're located conveniently across the road from the main motel building. Many guests appreciated the generous room sizes and well-thought-out layouts, which feature lounge and dining areas, making them ideal for extended stays or group visits.
Guests also noted the property's great value for money. The rooms are described as having a good balance of modern facilities and comfort, making them suitable for various needs, whether visiting for leisure or events like weddings. Though a few mentioned small bathrooms, the overall impression is one of quality and satisfaction with the accommodations provided.
The service at the motel is also a positive highlight with friendly and helpful staff ensuring the rooms are well-maintained and tidy throughout the stay. Despite a few minor grievances, such as the size of the ensuite and lack of heating in some bedrooms, the overall reviews suggest a highly satisfactory experience with clean, cozy and comfortable rooms being the norm.
Beds
Cleanliness
Staff
Consistently praised for being super friendly and warm, the staff's excellent service extends to every corner of the property, including the bar where guests find the bartender particularly lovely. Many reviews highlight the exceptional customer service with staff described as pleasant, brilliant and professional.
However, feedback from the restaurant points out areas for improvement. Slow service and some confusion over whether to use QR codes or interact directly with the servers have been noted. There was also an instance where a staff member’s lack of initiative in handling a booking issue left a less favorable impression.
Nonetheless, the general consensus paints a picture of a dedicated and courteous team, where the staff's friendliness and efficiency significantly enhance the overall guest experience.
Wi-Fi
Parking
Yes, Zig Zag Motel & Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Zig Zag Motel & Apartments.
No, Zig Zag Motel & Apartments doesn't allow dogs.
Yes, parking facilities are available at Zig Zag Motel & Apartments.
No, Zig Zag Motel & Apartments doesn't have a gym.
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