Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport
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Summary of reviewsRed Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport receives generally favorable reviews, particularly for travelers seeking convenience and comfort for short stays and those in transit. The hotel's prime location near Baltimore/Washington International Thurgood Marshall Airport stands out, making it an ideal choice for late arrivals or early flights. Guests find the proximity to the airport, train station and essential services exceptionally convenient. The quick, friendly and responsive shuttle service further enhances the ease of accessing the airport. Though nearby dining options are limited, staff recommendations for food delivery are helpful in addressing the issue.
The rooms are often praised for their cleanliness, comfort and practical layout with many guests noting the soft pillows, cozy beds and ample room size. The efficient check-in process and the overall comfort of the rooms contribute to a satisfactory stay for most travelers. However, some drawbacks include occasional musty smells, noise disturbances from refrigerators and air conditioners and sporadic cleanliness issues such as leftover items from previous guests and missing essentials like towels and soap.
Cleanliness feedback is mixed, but many guests commend the tidy and comfortable rooms, noting that the property is generally well-maintained. Some reviews, however, report significant cleanliness concerns, including unsanitary conditions, lingering odors and incomplete housekeeping.
Staff at the hotel are generally praised for their friendliness and professionalism, particularly the shuttle drivers and front desk personnel who enhance the positive experience for guests. While most interactions with the staff are pleasant, there are instances of unprofessional behavior and poor customer service, indicating room for improvement in ensuring consistent service quality.
Beds are a strong point for the hotel with guests frequently describing them as very comfortable and clean, which contributes to a relaxing sleep experience. Despite a few negative remarks regarding the comfort of mattresses and pillows or issues with bed linens, the overall sentiment is positive.
In summary, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport offers a convenient and generally comfortable stay for travelers, especially those needing close access to the airport. While there are areas needing improvement, most guests find their experience satisfactory for short stays and transit purposes.
Categories
The rooms are often praised for their cleanliness, comfort and practical layout with many guests noting the soft pillows, cozy beds and ample room size. The efficient check-in process and the overall comfort of the rooms contribute to a satisfactory stay for most travelers. However, some drawbacks include occasional musty smells, noise disturbances from refrigerators and air conditioners and sporadic cleanliness issues such as leftover items from previous guests and missing essentials like towels and soap.
Cleanliness feedback is mixed, but many guests commend the tidy and comfortable rooms, noting that the property is generally well-maintained. Some reviews, however, report significant cleanliness concerns, including unsanitary conditions, lingering odors and incomplete housekeeping.
Staff at the hotel are generally praised for their friendliness and professionalism, particularly the shuttle drivers and front desk personnel who enhance the positive experience for guests. While most interactions with the staff are pleasant, there are instances of unprofessional behavior and poor customer service, indicating room for improvement in ensuring consistent service quality.
Beds are a strong point for the hotel with guests frequently describing them as very comfortable and clean, which contributes to a relaxing sleep experience. Despite a few negative remarks regarding the comfort of mattresses and pillows or issues with bed linens, the overall sentiment is positive.
In summary, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport offers a convenient and generally comfortable stay for travelers, especially those needing close access to the airport. While there are areas needing improvement, most guests find their experience satisfactory for short stays and transit purposes.
Dog Friendly Hotel
This hotel welcomes pets, with certain restrictions. It is a budget-friendly option for travelers with pets.
Accessible Hotel
This hotel is wheelchair accessible and offers specific accessible room types. These include 'Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)' and 'Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)'.
Family Friendly Hotel
Business Hotel
3-Star Hotel
Guest Reviews
Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport boasts an excellent location suitable for travelers, especially those with flights at Baltimore/Washington International Thurgood Marshall Airport. The hotel is praised for its close proximity to the airport, making it an ideal choice for late arrivals or early flights. Guests appreciate the convenient and strategic location, which also places them near a train station and essential services.
Shuttle service is highlighted as quick, friendly and responsive, enhancing the overall ease of access to the airport. The area is noted for being safe and easy to find, adding to the convenience for guests.
While the immediate vicinity may lack dining options, helpful staff recommendations for food delivery mitigate this issue. Overall, the hotel's location is regarded as convenient and practical for short stays and transit purposes.
Despite offering a clean and well-maintained room, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport falls short in providing breakfast options. The hotel does not offer any form of breakfast and there are no nearby establishments where guests can easily find breakfast. This lack of breakfast service is a notable downside for many visitors. On the positive side, the staff at the hotel are accommodating and willing to assist with carrying suitcases, adding a helpful touch to the overall service experience.
The rooms at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport offer a mixed experience based on guest reviews. Many guests found the rooms to be clean, well-appointed and comfortable with soft pillows and cozy beds. The hotel's proximity to the airport adds a layer of convenience for travelers. Guests appreciated the quick and easy check-in process, spacious room sizes and decent layout.
However, some recurring issues were noted. The rooms occasionally had a musty smell, often a lingering effect of past smoking policies. Some rooms were plagued by noise from refrigerators and air conditioners, making sleep difficult. A few rooms had cleanliness concerns, including leftover items from previous guests and a sporadic lack of essentials like towels and soap.
While most rooms succeed in comfort and convenience, improvements could enhance the overall guest experience. Despite these issues, many travelers found their stay satisfactory and on par with their needs, especially for short trips and airport transit stays.
The Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport has received mostly positive feedback regarding the comfort of its beds. Many guests have highlighted the beds as very comfortable with some describing them as super comfortable and huge. Cleanliness is also consistently noted with both beds and bathrooms frequently mentioned as clean. Despite a few negative comments about the mattress and pillows not being comfortable and some reports of burn marks on the blankets, the overall impression points to an enjoyable and relaxing sleep experience.
The cleanliness of the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport has garnered mixed feedback from guests. Several reviews commend the cleanliness of the rooms, noting that they were clean, tidy and comfortable with clean utilities, cable and linen. Some guests particularly appreciated the good condition of the rooms and the well-maintained property. The housekeeping effort and the fact that some rooms were very clean also received positive remarks.
However, other reviews highlighted significant cleanliness issues, such as unsanitary conditions, stains on beds and dirty bathrooms. There were mentions of carpets smelling like urine, lingering odors of stale smoke and rooms with musty smells. Issues of cleanliness extended to leftover food crumbs and stains on sheets. Several guests felt the rooms had dark and old appearances with some rooms not being fully stocked with essentials like towels and soap.
In conclusion, while some guests found their rooms clean and comfortable, others encountered various cleanliness problems, suggesting an inconsistent experience for those staying at the hotel.
The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport receive a mix of feedback from guests. Many reviews highlight the friendliness and helpfulness of the staff, especially the shuttle drivers and front desk personnel who are frequently described as welcoming, friendly and professional. There are specific mentions of staff members being very kind and providing excellent service, which significantly contributes to the positive experience at the hotel. Guests appreciate the pleasant demeanor of the receptionists and the professional handling of situations by management.
However, there are also some recurring issues noted in the reviews. Some guests have encountered rude front desk staff, poor customer service and unprofessional behavior from managers. This inconsistency in service quality suggests that while many staff members provide outstanding service, there are occasional lapses in courteousness and professionalism.
Overall, the staff at this hotel are often praised for their friendliness and helpful attitudes, though there are areas that could benefit from improvement to ensure a consistently positive experience for all guests.
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Location
Shuttle service is highlighted as quick, friendly and responsive, enhancing the overall ease of access to the airport. The area is noted for being safe and easy to find, adding to the convenience for guests.
While the immediate vicinity may lack dining options, helpful staff recommendations for food delivery mitigate this issue. Overall, the hotel's location is regarded as convenient and practical for short stays and transit purposes.
Breakfast
Rooms
However, some recurring issues were noted. The rooms occasionally had a musty smell, often a lingering effect of past smoking policies. Some rooms were plagued by noise from refrigerators and air conditioners, making sleep difficult. A few rooms had cleanliness concerns, including leftover items from previous guests and a sporadic lack of essentials like towels and soap.
While most rooms succeed in comfort and convenience, improvements could enhance the overall guest experience. Despite these issues, many travelers found their stay satisfactory and on par with their needs, especially for short trips and airport transit stays.
Beds
Cleanliness
However, other reviews highlighted significant cleanliness issues, such as unsanitary conditions, stains on beds and dirty bathrooms. There were mentions of carpets smelling like urine, lingering odors of stale smoke and rooms with musty smells. Issues of cleanliness extended to leftover food crumbs and stains on sheets. Several guests felt the rooms had dark and old appearances with some rooms not being fully stocked with essentials like towels and soap.
In conclusion, while some guests found their rooms clean and comfortable, others encountered various cleanliness problems, suggesting an inconsistent experience for those staying at the hotel.
Staff
However, there are also some recurring issues noted in the reviews. Some guests have encountered rude front desk staff, poor customer service and unprofessional behavior from managers. This inconsistency in service quality suggests that while many staff members provide outstanding service, there are occasional lapses in courteousness and professionalism.
Overall, the staff at this hotel are often praised for their friendliness and helpful attitudes, though there are areas that could benefit from improvement to ensure a consistently positive experience for all guests.
No, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport doesn't have any pool.
No, a spa isn't available at Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport.
Yes, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport welcomes dogs.
No, parking facilities aren't available at Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport.
No, Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport doesn't have a gym.
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