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Accessible, 3-Star Hotels in Line Spring
77 HOTELS IN AND AROUND LINE SPRINGRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
Best Western Cades Cove Inn is highly acclaimed for its serene and strategic location in a quiet area of Townsend, offering easy access to the Great Smoky Mountains National Park and Cades Cove. Guests appreciate the peaceful mornings with scenic views and the close proximity to local shops and restaurants, making it an ideal stay for nature enthusiasts and those seeking tranquility. The hotel is also noted for being pet-friendly and maintaining a clean and comfortable environment.
The breakfast experience receives overwhelming praise, often described as delicious and varied with hot options and a buffet that is consistently well-stocked. Guests commend the clean dining area and efficient staff, contributing to a delightful start to their day.
Rooms at the inn are spacious, clean and recently renovated, featuring comfortable beds that ensure a restful night’s sleep. The staff is frequently highlighted for their kindness, attentiveness and professional service, enhancing the overall guest experience. Despite occasional remarks on bed firmness and minor cleanliness issues, the consensus remains that the accommodations are well-maintained and inviting.
Cleanliness is a standout feature with both the rooms and common areas being regularly praised for their immaculate state. The hospitable staff ensures that the property remains well-kept and pleasant for all visitors.
However, the pool has been a point of disappointment for many guests due to repeated closures and lack of prior notice about its status, affecting those who looked forward to this amenity. Despite this issue, the overall feedback suggests that Best Western Cades Cove Inn offers a comfortable, clean and conveniently located stay with exceptional staff and excellent breakfast options, making it a favored choice for many travelers.
The breakfast experience receives overwhelming praise, often described as delicious and varied with hot options and a buffet that is consistently well-stocked. Guests commend the clean dining area and efficient staff, contributing to a delightful start to their day.
Rooms at the inn are spacious, clean and recently renovated, featuring comfortable beds that ensure a restful night’s sleep. The staff is frequently highlighted for their kindness, attentiveness and professional service, enhancing the overall guest experience. Despite occasional remarks on bed firmness and minor cleanliness issues, the consensus remains that the accommodations are well-maintained and inviting.
Cleanliness is a standout feature with both the rooms and common areas being regularly praised for their immaculate state. The hospitable staff ensures that the property remains well-kept and pleasant for all visitors.
However, the pool has been a point of disappointment for many guests due to repeated closures and lack of prior notice about its status, affecting those who looked forward to this amenity. Despite this issue, the overall feedback suggests that Best Western Cades Cove Inn offers a comfortable, clean and conveniently located stay with exceptional staff and excellent breakfast options, making it a favored choice for many travelers.
Categories
Accessible
3 Star
Dog Friendly
$
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Summary of reviews
Tremont Lodge & Resort offers a picturesque and serene retreat nestled in the quaint town of Townsend, providing an idyllic escape from busier tourist spots. The resort’s tranquil location is perfect for exploring the Great Smoky Mountain National Park and nearby Cades Cove with well-maintained grounds and a peaceful ambiance that supports leisurely pedestrian activities like walking and biking. Guests appreciate the proximity to local amenities and attractions, including scenic drives to Pigeon Forge and Gatlinburg.
The rooms at Tremont Lodge & Resort generally receive praise for their spaciousness and comfort. Equipped with useful amenities such as mini-fridges, microwaves and Keurig coffee machines, the rooms are designed for convenience. Many visitors enjoy the cleanliness and coziness, particularly the comfortable beds which contribute to a restful stay. Features like balconies with rocking chairs and mountain views add to the charm, despite some feedback on outdated decor and occasional maintenance issues.
Cleanliness is a strong point with well-maintained rooms and grounds enhancing the visitor experience. The friendly and efficient housekeeping staff help maintain high standards, although there are occasional reports of inconsistent services and minor issues like stained carpets or odors.
The hotel's staff generally receive positive remarks for their friendliness and attentiveness, making guests feel welcomed and well taken care of. However, a few guests found the service could be inconsistent at busier times.
Amenities such as the indoor pool and hot tub are family favorites, providing enjoyable experiences for children and adults alike. Despite some need for better maintenance and occasional operational issues, the pool areas are a standout feature for many visitors. Additionally, ample parking and convenient spaces near rooms add to the overall ease and comfort of the stay, though minor improvements in maintenance could enhance the experience further.
Families find Tremont Lodge & Resort particularly accommodating with plenty of space and family-friendly facilities like a playground and grilling areas. The resort's relaxed atmosphere and beautiful surroundings make it a great choice for family reunions and trips, enhanced by the friendly staff and spacious, comfortable rooms.
In summary, Tremont Lodge & Resort offers a comfortable and serene getaway with its strategic location, spacious rooms and inviting amenities. While there are minor areas for improvement, particularly regarding maintenance and breakfast offerings, the overall experience is positive, making it a favored choice for those looking to enjoy the natural beauty and tranquility of Townsend.
The rooms at Tremont Lodge & Resort generally receive praise for their spaciousness and comfort. Equipped with useful amenities such as mini-fridges, microwaves and Keurig coffee machines, the rooms are designed for convenience. Many visitors enjoy the cleanliness and coziness, particularly the comfortable beds which contribute to a restful stay. Features like balconies with rocking chairs and mountain views add to the charm, despite some feedback on outdated decor and occasional maintenance issues.
Cleanliness is a strong point with well-maintained rooms and grounds enhancing the visitor experience. The friendly and efficient housekeeping staff help maintain high standards, although there are occasional reports of inconsistent services and minor issues like stained carpets or odors.
The hotel's staff generally receive positive remarks for their friendliness and attentiveness, making guests feel welcomed and well taken care of. However, a few guests found the service could be inconsistent at busier times.
Amenities such as the indoor pool and hot tub are family favorites, providing enjoyable experiences for children and adults alike. Despite some need for better maintenance and occasional operational issues, the pool areas are a standout feature for many visitors. Additionally, ample parking and convenient spaces near rooms add to the overall ease and comfort of the stay, though minor improvements in maintenance could enhance the experience further.
Families find Tremont Lodge & Resort particularly accommodating with plenty of space and family-friendly facilities like a playground and grilling areas. The resort's relaxed atmosphere and beautiful surroundings make it a great choice for family reunions and trips, enhanced by the friendly staff and spacious, comfortable rooms.
In summary, Tremont Lodge & Resort offers a comfortable and serene getaway with its strategic location, spacious rooms and inviting amenities. While there are minor areas for improvement, particularly regarding maintenance and breakfast offerings, the overall experience is positive, making it a favored choice for those looking to enjoy the natural beauty and tranquility of Townsend.
Categories
Accessible
3 Star
Honeymoon
$
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Categories
Accessible
3 Star
Small
From $57
$
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Summary of reviews
Nestled in the heart of Gatlinburg, TN, Motel 6-Gatlinburg, TN - Smoky Mountains is highly praised for its prime location and excellent value. Guests appreciate its proximity to the main strip, allowing easy walking access to downtown attractions, shops and restaurants and its closeness to the national park, making it an ideal base for nature enthusiasts. The nearby creek, wildlife sightings and a trolley stop further enhance its charm and convenience.
The newly renovated rooms are particularly admired for their cleanliness with many guests highlighting the spaciousness, comfortable beds, good water pressure in showers and amenities like fridges, microwaves and fireplaces. The pet-friendly policy, including a dedicated pet park and waived pet fees, is a significant plus for travelers with furry companions. Positive reviews frequently commend the friendly and helpful staff, contributing to an overall pleasant stay.
Despite its many positives, some areas require improvement. WiFi services receive mixed reviews with some guests experiencing good reception while others report connectivity issues. The absence of breakfast and in-room coffee makers is another common critique. Maintenance issues such as broken fixtures, air conditioning problems and cleanliness outside the rooms also need addressing. The pool's condition varies with some finding it enjoyable and others noting it is often closed or dirty.
The accessible accommodations are appreciated, but more accessibility improvements could enhance the experience for guests with disabilities.
Overall, Motel 6-Gatlinburg, TN - Smoky Mountains offers a budget-friendly option with significant highlights in location, staff friendliness and pet accommodations. It stands out as a favorable choice for those prioritizing affordability and convenience during their stay in Gatlinburg.
The newly renovated rooms are particularly admired for their cleanliness with many guests highlighting the spaciousness, comfortable beds, good water pressure in showers and amenities like fridges, microwaves and fireplaces. The pet-friendly policy, including a dedicated pet park and waived pet fees, is a significant plus for travelers with furry companions. Positive reviews frequently commend the friendly and helpful staff, contributing to an overall pleasant stay.
Despite its many positives, some areas require improvement. WiFi services receive mixed reviews with some guests experiencing good reception while others report connectivity issues. The absence of breakfast and in-room coffee makers is another common critique. Maintenance issues such as broken fixtures, air conditioning problems and cleanliness outside the rooms also need addressing. The pool's condition varies with some finding it enjoyable and others noting it is often closed or dirty.
The accessible accommodations are appreciated, but more accessibility improvements could enhance the experience for guests with disabilities.
Overall, Motel 6-Gatlinburg, TN - Smoky Mountains offers a budget-friendly option with significant highlights in location, staff friendliness and pet accommodations. It stands out as a favorable choice for those prioritizing affordability and convenience during their stay in Gatlinburg.
Categories
Accessible
3 Star
Ski
From $75
$
Info
Summary of reviews
The 'SureStay Plus Hotel by Best Western Gatlinburg' is highly regarded for its prime location. Guests appreciate its proximity to downtown Gatlinburg, which offers easy access to restaurants, shops and the main attractions. Located close to the Great Smoky Mountains National Park, the hotel provides short walks to scenic spots and hiking trails, making it an ideal base for exploration. Despite its centrality, the hotel maintains a peaceful atmosphere with lovely river views from the balconies enhancing the serene experience.
Breakfast at the hotel receives praise for its varied and delicious options. Guests highlight the good selection, including eggs, bacon, sausage, pancakes, cereal, yogurt, fresh fruit and bagels. The hot and freshly served meals are particularly appreciated. However, the breakfast area can be crowded and occasionally lacks restocking.
The hotel's rooms are noted for being large, clean and newly remodeled with comfortable beds and functional amenities like fridges and microwaves. The private balconies with river views are a standout feature. While most reviews are positive, a few guests mention minor cleanliness issues and dated decor.
Cleanliness at the hotel generally receives positive feedback with many guests commending it for being well-maintained. However, some reviews point out lapses in housekeeping details such as unclean towels and floors needing more thorough cleaning.
The staff at SureStay Plus Hotel by Best Western Gatlinburg is often described as friendly, helpful and accommodating. Guests appreciate the professionalism and empathy shown by the staff with particular praise for the night shift attendant and the breakfast attendant. Despite a few reports of unprofessional behavior, the majority of guests have positive interactions with the staff.
WiFi at the hotel has mixed reviews. Some guests praise its user-friendliness and reliable connection, while others report issues with poor and spotty connections.
The pool receives mixed feedback. While families and children enjoy it, some guests note its small size and maintenance issues. Instances of cloudy water and broken furniture are mentioned and the pool's limited hours can be inconvenient.
The hotel is family-friendly with spacious rooms and enjoyable amenities like the balcony overlooking the rushing stream and the pool. Families find the hotel comfortable and suitable for large groups.
The beds have mixed reviews. Many guests find them comfortable, but others report issues with firmness, lack of support and cleanliness. Specific mentions of bedbugs and inadequate pillows are concerning, though some guests have positive experiences with the large and comfortable beds.
As a three-star hotel, SureStay Plus Hotel by Best Western Gatlinburg offers decent value and is considered better than average. Its strategic location and clean, spacious rooms are notable strengths, despite some dated aspects of the property.
Business travelers find the hotel suitable with its comfortable accommodations and available business services. The super comfy beds are particularly appreciated for a restful stay after a busy day.
Regarding accessibility, the hotel is praised for being handicap and wheelchair accessible with accessible rooms and facilities. However, there are concerns about the condition of the elevator, which could use some improvements.
In summary, SureStay Plus Hotel by Best Western Gatlinburg offers a pleasant stay with its prime location, comfortable and spacious rooms, friendly staff and decent amenities, making it a good choice for families, business travelers and those looking to explore Gatlinburg.
Breakfast at the hotel receives praise for its varied and delicious options. Guests highlight the good selection, including eggs, bacon, sausage, pancakes, cereal, yogurt, fresh fruit and bagels. The hot and freshly served meals are particularly appreciated. However, the breakfast area can be crowded and occasionally lacks restocking.
The hotel's rooms are noted for being large, clean and newly remodeled with comfortable beds and functional amenities like fridges and microwaves. The private balconies with river views are a standout feature. While most reviews are positive, a few guests mention minor cleanliness issues and dated decor.
Cleanliness at the hotel generally receives positive feedback with many guests commending it for being well-maintained. However, some reviews point out lapses in housekeeping details such as unclean towels and floors needing more thorough cleaning.
The staff at SureStay Plus Hotel by Best Western Gatlinburg is often described as friendly, helpful and accommodating. Guests appreciate the professionalism and empathy shown by the staff with particular praise for the night shift attendant and the breakfast attendant. Despite a few reports of unprofessional behavior, the majority of guests have positive interactions with the staff.
WiFi at the hotel has mixed reviews. Some guests praise its user-friendliness and reliable connection, while others report issues with poor and spotty connections.
The pool receives mixed feedback. While families and children enjoy it, some guests note its small size and maintenance issues. Instances of cloudy water and broken furniture are mentioned and the pool's limited hours can be inconvenient.
The hotel is family-friendly with spacious rooms and enjoyable amenities like the balcony overlooking the rushing stream and the pool. Families find the hotel comfortable and suitable for large groups.
The beds have mixed reviews. Many guests find them comfortable, but others report issues with firmness, lack of support and cleanliness. Specific mentions of bedbugs and inadequate pillows are concerning, though some guests have positive experiences with the large and comfortable beds.
As a three-star hotel, SureStay Plus Hotel by Best Western Gatlinburg offers decent value and is considered better than average. Its strategic location and clean, spacious rooms are notable strengths, despite some dated aspects of the property.
Business travelers find the hotel suitable with its comfortable accommodations and available business services. The super comfy beds are particularly appreciated for a restful stay after a busy day.
Regarding accessibility, the hotel is praised for being handicap and wheelchair accessible with accessible rooms and facilities. However, there are concerns about the condition of the elevator, which could use some improvements.
In summary, SureStay Plus Hotel by Best Western Gatlinburg offers a pleasant stay with its prime location, comfortable and spacious rooms, friendly staff and decent amenities, making it a good choice for families, business travelers and those looking to explore Gatlinburg.
Categories
3 Star
Accessible
Ski
$
Info
Summary of reviews
The Hilton Garden Inn Gatlinburg enjoys a stellar reputation, particularly for its prime location. Nestled near the river and just a short walk from Main Street and the Great Smoky Mountain National Park, the hotel offers both convenience and tranquility. Guests appreciate the scenic environment and easy access to restaurants, shops and attractions, making it an ideal base for exploring Gatlinburg.
The breakfast offerings at the hotel are well-received with many guests praising the friendly and helpful staff and the delicious, well-priced meals. While some expressed concerns about breakfast not being included in the room rate, the overall sentiment about the quality and service remains positive.
Rooms at the hotel are recognized for their cleanliness and spaciousness. Many guests highlight the comfortable beds and attractive features like fireplaces and water views. However, there are occasional comments about the size of the rooms not meeting expectations and minor maintenance issues. Despite these, the clean and comfortable environment generally contributes to a favorable experience.
A standout feature of the hotel is the high standard of cleanliness throughout the facility, frequently mentioned in guest reviews. This, combined with the calm and beautiful environment, enhances the overall guest experience. Although there are sporadic reports of maintenance lapses, they are not common enough to overshadow the positive feedback.
The hotel's staff receives consistent praise for their friendliness and helpfulness. From the breakfast service to the front desk, the team is noted for their attentive and accommodating nature, significantly contributing to the positive atmosphere at the hotel.
The pool area receives mixed reviews. Guests appreciate its cleanliness and the joy it brings to children, but there are comments about the pool's temperature being too cold and its small size. The hot tub also garners mixed feedback, primarily due to occasional operational and cleanliness issues.
Guest feedback on the beds is varied. While many find them comfortable, there are instances where guests felt the mattresses were too firm or the pillows lacked support. Nonetheless, the cleanliness and quality of other amenities generally balance these concerns.
In summary, Hilton Garden Inn Gatlinburg is highly regarded for its excellent location, cleanliness and friendly staff. Minor issues with breakfast inclusivity, pool temperature and bed comfort are noted but do not significantly detract from the overall positive guest experiences.
The breakfast offerings at the hotel are well-received with many guests praising the friendly and helpful staff and the delicious, well-priced meals. While some expressed concerns about breakfast not being included in the room rate, the overall sentiment about the quality and service remains positive.
Rooms at the hotel are recognized for their cleanliness and spaciousness. Many guests highlight the comfortable beds and attractive features like fireplaces and water views. However, there are occasional comments about the size of the rooms not meeting expectations and minor maintenance issues. Despite these, the clean and comfortable environment generally contributes to a favorable experience.
A standout feature of the hotel is the high standard of cleanliness throughout the facility, frequently mentioned in guest reviews. This, combined with the calm and beautiful environment, enhances the overall guest experience. Although there are sporadic reports of maintenance lapses, they are not common enough to overshadow the positive feedback.
The hotel's staff receives consistent praise for their friendliness and helpfulness. From the breakfast service to the front desk, the team is noted for their attentive and accommodating nature, significantly contributing to the positive atmosphere at the hotel.
The pool area receives mixed reviews. Guests appreciate its cleanliness and the joy it brings to children, but there are comments about the pool's temperature being too cold and its small size. The hot tub also garners mixed feedback, primarily due to occasional operational and cleanliness issues.
Guest feedback on the beds is varied. While many find them comfortable, there are instances where guests felt the mattresses were too firm or the pillows lacked support. Nonetheless, the cleanliness and quality of other amenities generally balance these concerns.
In summary, Hilton Garden Inn Gatlinburg is highly regarded for its excellent location, cleanliness and friendly staff. Minor issues with breakfast inclusivity, pool temperature and bed comfort are noted but do not significantly detract from the overall positive guest experiences.
Categories
Accessible
3 Star
Ski
$
Info
Categories
Accessible
3 Star
Pool
Heated Pool
Outdoor Pool
$
Info
Summary of reviews
Gatlinburg Town Square, located just a short drive from the Smoky Mountains National Park, offers an excellent and convenient location that has captivated guests. The resort is perfectly situated for easy access to downtown Gatlinburg, where main attractions, shopping and dining options abound. Visitors also appreciate the serene natural surroundings and picturesque creek views that contribute to a peaceful and relaxing atmosphere. Many find the proximity to major attractions like Ripley's Aquarium, Anakeesta and the Sky Bridge highly beneficial, along with the convenience of a nearby trolley stop.
The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.
Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.
The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.
Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.
However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.
WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.
Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.
Overall, Gatlinburg Town Square offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay.
The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.
Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.
The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.
Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.
However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.
WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.
Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.
Overall, Gatlinburg Town Square offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay.
Categories
3 Star
Accessible
Ski
From $186
$
Info
Summary of reviews
The Courtyard by Marriott Gatlinburg Downtown is highly praised for its remarkable location, nestled in the heart of Gatlinburg, offering guests accessibility to downtown attractions while providing a serene retreat from the city's hustle and bustle. Its proximity to the convention center and various dining options adds appeal for both leisure and business travelers, with picturesque views available from the balconies.
Guests consistently commend the hotel's cleanliness and comfort, noting spacious rooms, modern décor, and large, comfortable beds that contribute to a soothing atmosphere. The bathrooms are particularly appreciated for their size and excellent water pressure, further enhancing the comfort. The staff receives high marks for their friendly and welcoming nature, providing excellent service across various areas of the hotel, from the restaurant to the bar.
The breakfast offerings at the hotel receive positive remarks for their quality, particularly the à la carte options and dishes from the Pancake House, despite some concerns regarding pricing clarity and potential wait times. Overall, guests enjoy a pleasant breakfast experience, contributing to their overall satisfaction.
While the hotel's beds garner mixed reviews, with some guests finding them too firm, the majority appreciate their comfort, along with the cleanliness of the rooms. The combination of an enviable location, pristine environment, and accommodating staff enhances the overall guest experience.
In summary, Courtyard by Marriott Gatlinburg Downtown successfully combines convenience, comfort, and exceptional service, promising a delightful stay that leaves guests feeling cozy and entirely satisfied.
Guests consistently commend the hotel's cleanliness and comfort, noting spacious rooms, modern décor, and large, comfortable beds that contribute to a soothing atmosphere. The bathrooms are particularly appreciated for their size and excellent water pressure, further enhancing the comfort. The staff receives high marks for their friendly and welcoming nature, providing excellent service across various areas of the hotel, from the restaurant to the bar.
The breakfast offerings at the hotel receive positive remarks for their quality, particularly the à la carte options and dishes from the Pancake House, despite some concerns regarding pricing clarity and potential wait times. Overall, guests enjoy a pleasant breakfast experience, contributing to their overall satisfaction.
While the hotel's beds garner mixed reviews, with some guests finding them too firm, the majority appreciate their comfort, along with the cleanliness of the rooms. The combination of an enviable location, pristine environment, and accommodating staff enhances the overall guest experience.
In summary, Courtyard by Marriott Gatlinburg Downtown successfully combines convenience, comfort, and exceptional service, promising a delightful stay that leaves guests feeling cozy and entirely satisfied.
Categories
Accessible
3 Star
Sustainability Journey
Holiday Inn Express Gatlinburg Downtown by IHG8.0 km from Line Spring
Hotel in Gatlinburg TN
9.0
ExcellentFrom $151
$
Info
Summary of reviews
The Holiday Inn Express Gatlinburg Downtown by IHG, is a highly recommended hotel for those looking for a comfortable and clean place to stay in Gatlinburg. The hotel's prime location is a major highlight, as it is just off the main strip and within easy walking distance to all the action. Families with young children especially find the location to be perfect. The breakfast received mixed reviews, but the majority of guests enjoyed the variety of options available and were impressed with the healthy breakfast options provided. The rooms are spacious, clean and well-designed with plenty of amenities on site, including a game room, pool, gym and continental breakfast. The hotel is also known for its exceptional staff, who are friendly, understanding and exceptionally helpful. The indoor water park and pool received lots of praise from visitors, although some guests experienced issues with the pool's cleanliness and maintenance. The beds are comfortable and soft, ensuring a good night's sleep. Overall, the Holiday Inn Express Gatlinburg Downtown is a great choice for those who value cleanliness, comfort and a prime location.
Categories
3 Star
Accessible
Ski
Holiday Inn Club Vacations Smoky Mountain Resort8.0 km from Line Spring
Resort in Gatlinburg TN
9.1
Excellent$
Info
Summary of reviews
Holiday Inn Club Vacations Smoky Mountain Resort, strategically located in downtown Gatlinburg, offers guests an excellent base for exploring local attractions, including the main strip, trolley route, and convention center. Its location is praised for providing easy access to entertainment and dining options, making it particularly appealing for larger families.
Accommodation at the resort is frequently highlighted for its cleanliness and spaciousness. Guests particularly appreciate the villas and condos for their generous layouts and practical amenities, which include in-room washers and dryers, coffee makers, and full kitchens. While most guests find the rooms beautifully designed and comfortable, there are occasional mentions of minor areas for improvement in room conditions.
A signature feature of the resort is its family-friendly atmosphere, underscored by the popular indoor water park that keeps children entertained for hours. Families appreciate the variety of pools and water slides, which make the resort an attractive destination for those traveling with children. Guests often describe their stays as unforgettable, enhanced by comfortable, well-maintained accommodations with large balconies and beds.
The staff at the resort play a crucial role in creating a welcoming environment, consistently praised for their friendly and helpful nature. Visitors frequently note the staff’s commitment to exceptional customer service, with many employees going the extra mile to ensure guest satisfaction.
Although breakfast is not offered on-site, travelers can find a highly recommended restaurant conveniently located across the street for a satisfying meal. However, improvements in breakfast-related amenities, including coffee availability in the lobby, could enhance the overall guest experience.
Overall, the Holiday Inn Club Vacations Smoky Mountain Resort successfully combines its prime location, cleanliness, spacious accommodations, and welcoming staff to provide an enjoyable and memorable stay, particularly for families seeking to immerse themselves in the beauty and excitement of Gatlinburg and the surrounding Smoky Mountains.
Accommodation at the resort is frequently highlighted for its cleanliness and spaciousness. Guests particularly appreciate the villas and condos for their generous layouts and practical amenities, which include in-room washers and dryers, coffee makers, and full kitchens. While most guests find the rooms beautifully designed and comfortable, there are occasional mentions of minor areas for improvement in room conditions.
A signature feature of the resort is its family-friendly atmosphere, underscored by the popular indoor water park that keeps children entertained for hours. Families appreciate the variety of pools and water slides, which make the resort an attractive destination for those traveling with children. Guests often describe their stays as unforgettable, enhanced by comfortable, well-maintained accommodations with large balconies and beds.
The staff at the resort play a crucial role in creating a welcoming environment, consistently praised for their friendly and helpful nature. Visitors frequently note the staff’s commitment to exceptional customer service, with many employees going the extra mile to ensure guest satisfaction.
Although breakfast is not offered on-site, travelers can find a highly recommended restaurant conveniently located across the street for a satisfying meal. However, improvements in breakfast-related amenities, including coffee availability in the lobby, could enhance the overall guest experience.
Overall, the Holiday Inn Club Vacations Smoky Mountain Resort successfully combines its prime location, cleanliness, spacious accommodations, and welcoming staff to provide an enjoyable and memorable stay, particularly for families seeking to immerse themselves in the beauty and excitement of Gatlinburg and the surrounding Smoky Mountains.
Categories
Accessible
3 Star
Family
$
Info
Summary of reviews
Glenstone Lodge stands out for its exceptional location, nestled conveniently near downtown Gatlinburg attractions while offering a peaceful, scenic setting amid wooded surroundings and views of the Smoky Mountains. The proximity to the Gatlinburg Convention Center, shops, restaurants and local landmarks like the Space Needle and aquarium, along with an easily accessible trolley stop, makes it an ideal base for exploring the city.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
Categories
3 Star
Accessible
Golf
Super 8 by Wyndham Downtown Gatlinburg at Convention Center8.0 km from Line Spring
Hotel in Gatlinburg TN
7.6
GoodFrom $64
$
Info
Summary of reviews
Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a well-regarded choice for budget-conscious travelers seeking convenience and comfort in a prime location. Nestled in the heart of Gatlinburg, the hotel is ideally situated within walking distance to downtown attractions and the Great Smoky Mountains National Park, making it a perfect base for both exploration and events at the nearby convention center.
Guests consistently appreciate the hotel's strategic location, which allows easy access to the vibrant atmosphere of Gatlinburg's main strip, with shops, restaurants, and local attractions just a short stroll away. The complimentary parking further enhances this convenience, providing a hassle-free solution in an area known for challenging parking options. Additionally, the hotel offers the unique charm of wildlife sightings, with a local black bear frequently making appearances in the parking lot.
The rooms are generally well-received for their cleanliness, spaciousness, and comfort. Many guests find the beds cozy, contributing to a restful stay. While some mention that the property shows signs of being outdated, the overall quality is deemed acceptable for the price, especially with amenities like fridges and microwaves adding to the convenience.
Cleanliness is a standout feature, with many travelers praising the tidy environment and the newly renovated interiors. The friendly and helpful staff further enhance the guest experience, often going above and beyond to ensure a welcoming, family-like atmosphere.
While the continental breakfast offers basic fare such as cereals, pastries, and coffee, it is included at no extra charge, which some guests find satisfactory given the hotel's budget-friendly pricing. The pet-friendly policy, allowing guests to bring their beloved furry companions for an additional fee, is another positive aspect that adds to the hotel's appeal.
Overall, Super 8 by Wyndham Downtown Gatlinburg at Convention Center provides good value for money with its strategic location, clean accommodations, and friendly service, making it a popular choice for those looking to explore Gatlinburg comfortably and affordably.
Guests consistently appreciate the hotel's strategic location, which allows easy access to the vibrant atmosphere of Gatlinburg's main strip, with shops, restaurants, and local attractions just a short stroll away. The complimentary parking further enhances this convenience, providing a hassle-free solution in an area known for challenging parking options. Additionally, the hotel offers the unique charm of wildlife sightings, with a local black bear frequently making appearances in the parking lot.
The rooms are generally well-received for their cleanliness, spaciousness, and comfort. Many guests find the beds cozy, contributing to a restful stay. While some mention that the property shows signs of being outdated, the overall quality is deemed acceptable for the price, especially with amenities like fridges and microwaves adding to the convenience.
Cleanliness is a standout feature, with many travelers praising the tidy environment and the newly renovated interiors. The friendly and helpful staff further enhance the guest experience, often going above and beyond to ensure a welcoming, family-like atmosphere.
While the continental breakfast offers basic fare such as cereals, pastries, and coffee, it is included at no extra charge, which some guests find satisfactory given the hotel's budget-friendly pricing. The pet-friendly policy, allowing guests to bring their beloved furry companions for an additional fee, is another positive aspect that adds to the hotel's appeal.
Overall, Super 8 by Wyndham Downtown Gatlinburg at Convention Center provides good value for money with its strategic location, clean accommodations, and friendly service, making it a popular choice for those looking to explore Gatlinburg comfortably and affordably.
Categories
3 Star
Accessible
Dog Friendly
Hampton Inn Gatlinburg Historic Nature Trail, Tn8.0 km from Line Spring
Hotel in Gatlinburg TN
8.4
Very GoodFrom $152
$
Info
Summary of reviews
Hampton Inn Gatlinburg Historic Nature Trail, TN, receives commendation for its excellent location, making it an ideal base for exploring Gatlinburg. Guests appreciate the proximity to the main strip, great variety of restaurants and nearby attractions such as the Great Smoky Mountains National Park. The hotel strikes a balance between easy access to bustling areas and a serene atmosphere, thanks to its strategic positioning.
The accommodation is frequently praised for its cleanliness and comfort. Rooms are described as clean, spacious and well-maintained with particularly comfortable beds and effective air conditioning. Guests also highlight the impeccable condition of the common areas, including the indoor pool, hot tub and gym. The well-kept grounds and pleasant-smelling facilities contribute to an overall sense of a tidy property, enhanced by a friendly and professional staff.
Breakfast at the hotel garners generally positive reviews. Guests enjoy the variety and quality of the buffet, mentioning it as delicious and convenient. Although some suggest improvements, such as offering more fruit options and enhancing the quality of certain items like eggs, most find the breakfast offerings adequate and a valuable part of their stay.
The staff adds to the positive experiences noted by guests. Reviews often mention friendly, courteous and helpful staff members who are accommodating and efficient during check-ins and throughout guests’ stays. Specific praise was given to individuals like Janell for exceptional service. However, there are noted inconsistencies with some guests experiencing less amiable interactions, including reports of unresponsiveness and a lack of adherence to mask-wearing protocols.
The pool area receives mixed feedback. Outdoor amenities such as the hot tub by the stream and fire pits are praised for their ambiance and appeal, particularly among families. However, maintenance issues were reported with the indoor pool and hot tub cleanliness. Despite these points, many guests enjoyed the heated pool and relaxing outdoor settings.
Beds at the hotel also present varied opinions. Many guests describe the beds as very comfortable, enhancing their stay with restful sleep. Contrarily, some guests found the beds too hard or old, suggesting they be replaced. The pillows similarly received mixed reviews regarding their comfort and size.
Overall, Hampton Inn Gatlinburg Historic Nature Trail, TN, is highly recommended for its combination of prime location, cleanliness, comfort and friendly service. Despite minor areas needing improvement, the hotel provides a quality experience for those visiting Gatlinburg.
The accommodation is frequently praised for its cleanliness and comfort. Rooms are described as clean, spacious and well-maintained with particularly comfortable beds and effective air conditioning. Guests also highlight the impeccable condition of the common areas, including the indoor pool, hot tub and gym. The well-kept grounds and pleasant-smelling facilities contribute to an overall sense of a tidy property, enhanced by a friendly and professional staff.
Breakfast at the hotel garners generally positive reviews. Guests enjoy the variety and quality of the buffet, mentioning it as delicious and convenient. Although some suggest improvements, such as offering more fruit options and enhancing the quality of certain items like eggs, most find the breakfast offerings adequate and a valuable part of their stay.
The staff adds to the positive experiences noted by guests. Reviews often mention friendly, courteous and helpful staff members who are accommodating and efficient during check-ins and throughout guests’ stays. Specific praise was given to individuals like Janell for exceptional service. However, there are noted inconsistencies with some guests experiencing less amiable interactions, including reports of unresponsiveness and a lack of adherence to mask-wearing protocols.
The pool area receives mixed feedback. Outdoor amenities such as the hot tub by the stream and fire pits are praised for their ambiance and appeal, particularly among families. However, maintenance issues were reported with the indoor pool and hot tub cleanliness. Despite these points, many guests enjoyed the heated pool and relaxing outdoor settings.
Beds at the hotel also present varied opinions. Many guests describe the beds as very comfortable, enhancing their stay with restful sleep. Contrarily, some guests found the beds too hard or old, suggesting they be replaced. The pillows similarly received mixed reviews regarding their comfort and size.
Overall, Hampton Inn Gatlinburg Historic Nature Trail, TN, is highly recommended for its combination of prime location, cleanliness, comfort and friendly service. Despite minor areas needing improvement, the hotel provides a quality experience for those visiting Gatlinburg.
Categories
Accessible
3 Star
Ski
$
Info
Summary of reviews
Sidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
Categories
3 Star
Accessible
Golf
From $155
$
Info
Summary of reviews
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Categories
3 Star
Accessible
Family
Fairfield Inn & Suites by Marriott Gatlinburg Downtown8.1 km from Line Spring
Hotel in Gatlinburg TN
8.8
ExcellentFrom $152
$
Info
Summary of reviews
The Fairfield Inn & Suites by Marriott Gatlinburg Downtown receives high praise for its exceptional location, cleanliness and overall guest experience. Nestled conveniently close to downtown Gatlinburg, this hotel offers easy access to shops, restaurants and the Great Smoky Mountains National Park. Although some guests note it is slightly further from the main strip than anticipated, most find the hotel's proximity to attractions ideal for exploring the city on foot.
Guests are highly satisfied with the clean, spacious and modern rooms, noting their immaculate condition and the comfort of amenities like microwaves, mini coffee makers and mini fridges. The bathrooms are particularly praised for their size and cleanliness and many find the beds very comfortable, contributing to a cozy stay. Despite a few mentions of discomfort with the beds, the overall sentiment leans positive.
The hotel's cleanliness consistently receives commendations with both the rooms and common areas described as spotless and well-maintained. This hygiene standard, combined with friendly and helpful staff, enhances the guest experience. Particular staff members are singled out for their exceptional service, reinforcing the hotel's reputation for great customer service and creating a welcoming atmosphere.
The breakfast at Fairfield Inn & Suites offers a satisfactory start to the day with favorites like waffles, oatmeal and eggs. Although some guests feel the breakfast could use more variety and better vegan options, the overall feedback is positive, appreciating the well-stocked and cozy breakfast room.
The hotel's pool and hot tub are standout features, frequently mentioned as clean, inviting and relaxing. While one review noted the heated pool was too cold, the majority of guests enjoy these amenities as part of their pleasant stay. Parking is generally convenient, though the $20 daily fee raised some concerns. Nevertheless, the ease and safety of parking are appreciated by most.
Ideal for families, the hotel offers spacious rooms, stunning mountain views and excellent service. It is a suitable choice for family vacations and special events like anniversaries and weddings. In terms of value, many guests are pleasantly surprised by the high-quality experience, often feeling it exceeds typical three-star expectations.
Overall, Fairfield Inn & Suites by Marriott Gatlinburg Downtown impresses visitors with its balance of comfort, convenience, cleanliness and friendly service, making it a highly recommended option for anyone looking to explore Gatlinburg.
Guests are highly satisfied with the clean, spacious and modern rooms, noting their immaculate condition and the comfort of amenities like microwaves, mini coffee makers and mini fridges. The bathrooms are particularly praised for their size and cleanliness and many find the beds very comfortable, contributing to a cozy stay. Despite a few mentions of discomfort with the beds, the overall sentiment leans positive.
The hotel's cleanliness consistently receives commendations with both the rooms and common areas described as spotless and well-maintained. This hygiene standard, combined with friendly and helpful staff, enhances the guest experience. Particular staff members are singled out for their exceptional service, reinforcing the hotel's reputation for great customer service and creating a welcoming atmosphere.
The breakfast at Fairfield Inn & Suites offers a satisfactory start to the day with favorites like waffles, oatmeal and eggs. Although some guests feel the breakfast could use more variety and better vegan options, the overall feedback is positive, appreciating the well-stocked and cozy breakfast room.
The hotel's pool and hot tub are standout features, frequently mentioned as clean, inviting and relaxing. While one review noted the heated pool was too cold, the majority of guests enjoy these amenities as part of their pleasant stay. Parking is generally convenient, though the $20 daily fee raised some concerns. Nevertheless, the ease and safety of parking are appreciated by most.
Ideal for families, the hotel offers spacious rooms, stunning mountain views and excellent service. It is a suitable choice for family vacations and special events like anniversaries and weddings. In terms of value, many guests are pleasantly surprised by the high-quality experience, often feeling it exceeds typical three-star expectations.
Overall, Fairfield Inn & Suites by Marriott Gatlinburg Downtown impresses visitors with its balance of comfort, convenience, cleanliness and friendly service, making it a highly recommended option for anyone looking to explore Gatlinburg.
Categories
3 Star
Accessible
Golf
Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN8.1 km from Line Spring
Hotel in Gatlinburg TN
8.0
Very GoodFrom $86
$
Info
Summary of reviews
The Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, is praised for its strategic location and welcoming atmosphere, making it a favored choice for both leisure and business travelers. Positioned ideally just off the main strip, the hotel offers easy walking access to Gatlinburg's vibrant downtown attractions, restaurants, and shops, providing an effortless exploration experience.
Guests appreciate the hotel's spacious and clean accommodations, with many highlighting the modern updates and comfortable beds that contribute to a restful stay. The presence of balconies in some rooms offers a nice addition, allowing guests to enjoy pleasant views and fresh air. Families, in particular, find the hotel accommodating, with ample room to host multiple members and amenities like complimentary cookies and an indoor pool, although the latter occasionally faces maintenance closures.
The complimentary breakfast receives positive feedback for its variety and freshness, starting the day on a favorable note for visitors. The attentive staff enhance this experience by maintaining cleanliness and providing caring service, which is a recurring theme in guest reviews. The friendliness and professionalism of the staff add a personal touch, making guests feel valued and welcomed.
While the gym and pool receive mixed reviews due to renovations and maintenance issues, overall, the hotel manages to deliver a positive and comfortable stay. The free Wi-Fi, complimentary parking, and generally reliable internet connection add convenience, further appealing to those visiting the area for both pleasure and business. Despite occasional setbacks like dated facilities or minor maintenance concerns, the Country Inn & Suites offers a dependable lodging option, especially praised for its location and customer service, making it appealing for repeat visitors.
Guests appreciate the hotel's spacious and clean accommodations, with many highlighting the modern updates and comfortable beds that contribute to a restful stay. The presence of balconies in some rooms offers a nice addition, allowing guests to enjoy pleasant views and fresh air. Families, in particular, find the hotel accommodating, with ample room to host multiple members and amenities like complimentary cookies and an indoor pool, although the latter occasionally faces maintenance closures.
The complimentary breakfast receives positive feedback for its variety and freshness, starting the day on a favorable note for visitors. The attentive staff enhance this experience by maintaining cleanliness and providing caring service, which is a recurring theme in guest reviews. The friendliness and professionalism of the staff add a personal touch, making guests feel valued and welcomed.
While the gym and pool receive mixed reviews due to renovations and maintenance issues, overall, the hotel manages to deliver a positive and comfortable stay. The free Wi-Fi, complimentary parking, and generally reliable internet connection add convenience, further appealing to those visiting the area for both pleasure and business. Despite occasional setbacks like dated facilities or minor maintenance concerns, the Country Inn & Suites offers a dependable lodging option, especially praised for its location and customer service, making it appealing for repeat visitors.
Categories
3 Star
Accessible
Family
$
Info
Summary of reviews
Quality Inn & Suites Gatlinburg North is lauded for its prime location, offering easy access to downtown Gatlinburg and the Great Smoky Mountains National Park. This convenience is coupled with the tranquility of a relatively quiet area, striking a perfect balance for a pleasant stay. The pet-friendly policy enhances its appeal, especially for travelers accompanied by their pets. Many guests also admire the scenic views from their balconies, overlooking the mountains and city lights.
The breakfast receives mixed reviews, but the overall sentiment leans positive. Guests appreciate the free, fresh and varied offerings, including bear-shaped waffles, although there is a desire for more variety and better quality. The breakfast area is clean, but occasionally it struggles with limited seating and running out of stock.
Rooms are spacious and comfortable, frequently highlighted for their cleanliness and amenities like balconies and fireplaces. However, some guests note that the decor is outdated and in need of renovation. Cleanliness reviews are mixed with praise for the clean pool area and pet-friendly amenities, but some issues with inconsistent housekeeping and maintenance.
Staff interactions are generally positive with many describing them as helpful and accommodating. However, there are instances of unprofessional behavior and unresponsiveness that detract from the experience for some guests.
WiFi service at the hotel also receives mixed feedback. While some guests find it adequate, others experience slow or unreliable connections with occasional no-service periods.
The outdoor pool is seen as a positive feature, often described as clean and well-maintained, although occasionally there are maintenance issues like cloudiness or algae. Parking is free and generally sufficient, though improvements are needed in terms of space and maintenance.
Beds receive mixed reviews with some finding them comfortable and clean, while others report issues with firmness and outdated, noisy mattresses.
Rated three stars, Quality Inn & Suites Gatlinburg North provides reasonable value for money, particularly appreciated by budget-conscious travelers. Despite its dated appearance and a need for updates, it offers clean and spacious accommodations. The fireplaces in some rooms add a cozy touch, though occasional maintenance issues are noted.
The hotel also offers accessible features for guests with disabilities and maintains a clean environment. Overall, Quality Inn & Suites Gatlinburg North delivers good value through its convenient location, pet-friendly policies and welcoming staff, making it a solid choice for a comfortable stay.
The breakfast receives mixed reviews, but the overall sentiment leans positive. Guests appreciate the free, fresh and varied offerings, including bear-shaped waffles, although there is a desire for more variety and better quality. The breakfast area is clean, but occasionally it struggles with limited seating and running out of stock.
Rooms are spacious and comfortable, frequently highlighted for their cleanliness and amenities like balconies and fireplaces. However, some guests note that the decor is outdated and in need of renovation. Cleanliness reviews are mixed with praise for the clean pool area and pet-friendly amenities, but some issues with inconsistent housekeeping and maintenance.
Staff interactions are generally positive with many describing them as helpful and accommodating. However, there are instances of unprofessional behavior and unresponsiveness that detract from the experience for some guests.
WiFi service at the hotel also receives mixed feedback. While some guests find it adequate, others experience slow or unreliable connections with occasional no-service periods.
The outdoor pool is seen as a positive feature, often described as clean and well-maintained, although occasionally there are maintenance issues like cloudiness or algae. Parking is free and generally sufficient, though improvements are needed in terms of space and maintenance.
Beds receive mixed reviews with some finding them comfortable and clean, while others report issues with firmness and outdated, noisy mattresses.
Rated three stars, Quality Inn & Suites Gatlinburg North provides reasonable value for money, particularly appreciated by budget-conscious travelers. Despite its dated appearance and a need for updates, it offers clean and spacious accommodations. The fireplaces in some rooms add a cozy touch, though occasional maintenance issues are noted.
The hotel also offers accessible features for guests with disabilities and maintains a clean environment. Overall, Quality Inn & Suites Gatlinburg North delivers good value through its convenient location, pet-friendly policies and welcoming staff, making it a solid choice for a comfortable stay.
Categories
3 Star
Accessible
Dog Friendly
$
Info
Summary of reviews
Vacation Lodge in Pigeon Forge stands out primarily for its unbeatable location. Nestled in the heart of the bustling city, the lodge offers guests easy access to a myriad of attractions, shops and dining options, many of which are within walking distance. This central location ensures convenience for exploring popular sites like Dollywood and The Old Mill with ample parking and proximity to the trolley station adding to the ease of travel.
The breakfast at Vacation Lodge receives generally positive feedback with guests appreciating the availability of hot, delicious items such as biscuits, gravy, sausage and scrambled eggs. Despite some drawbacks like limited healthier options and occasional inconsistencies, the breakfast is often seen as a great, convenient start to the day.
Rooms at the lodge receive commendations for their spaciousness and cleanliness with many guests enjoying the comfortable beds, modern amenities and well-maintained accommodations. However, there are mixed reviews about the condition of some rooms with a few guests noting dated furniture or minor maintenance issues. Cleanliness feedback varies with several highlights of very clean rooms contrasted by occasional reports of overlooked details.
A standout feature is the exceptional quality of the staff, who are frequently described as friendly, accommodating and professional. Specific staff members receive personal mentions, emphasizing the attentive and welcoming service that enhances guests’ experiences.
The lodge’s WiFi gets mixed reviews with some guests finding it fast and reliable, while others face issues with connectivity and signal strength. The spa facilities, including indoor and outdoor pools, are well-regarded for their cleanliness and effectiveness, adding a relaxing touch to guests' stays. The beds also receive mostly positive feedback for their comfort, although a few guests find them too firm.
Overall, Vacation Lodge offers a solid three-star experience with excellent value for money. Guests appreciate the strategic location, friendly staff and clean, comfortable accommodations, making it a preferred choice for those looking to immerse themselves in the vibrant activity of Pigeon Forge while enjoying a good balance of comfort and affordability.
The breakfast at Vacation Lodge receives generally positive feedback with guests appreciating the availability of hot, delicious items such as biscuits, gravy, sausage and scrambled eggs. Despite some drawbacks like limited healthier options and occasional inconsistencies, the breakfast is often seen as a great, convenient start to the day.
Rooms at the lodge receive commendations for their spaciousness and cleanliness with many guests enjoying the comfortable beds, modern amenities and well-maintained accommodations. However, there are mixed reviews about the condition of some rooms with a few guests noting dated furniture or minor maintenance issues. Cleanliness feedback varies with several highlights of very clean rooms contrasted by occasional reports of overlooked details.
A standout feature is the exceptional quality of the staff, who are frequently described as friendly, accommodating and professional. Specific staff members receive personal mentions, emphasizing the attentive and welcoming service that enhances guests’ experiences.
The lodge’s WiFi gets mixed reviews with some guests finding it fast and reliable, while others face issues with connectivity and signal strength. The spa facilities, including indoor and outdoor pools, are well-regarded for their cleanliness and effectiveness, adding a relaxing touch to guests' stays. The beds also receive mostly positive feedback for their comfort, although a few guests find them too firm.
Overall, Vacation Lodge offers a solid three-star experience with excellent value for money. Guests appreciate the strategic location, friendly staff and clean, comfortable accommodations, making it a preferred choice for those looking to immerse themselves in the vibrant activity of Pigeon Forge while enjoying a good balance of comfort and affordability.
Categories
3 Star
Accessible
Honeymoon
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2
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