Hilton Garden Inn Gatlinburg
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Summary of reviewsThe Hilton Garden Inn Gatlinburg enjoys a stellar reputation, particularly for its prime location. Nestled near the river and just a short walk from Main Street and the Great Smoky Mountain National Park, the hotel offers both convenience and tranquility. Guests appreciate the scenic environment and easy access to restaurants, shops and attractions, making it an ideal base for exploring Gatlinburg.
The breakfast offerings at the hotel are well-received with many guests praising the friendly and helpful staff and the delicious, well-priced meals. While some expressed concerns about breakfast not being included in the room rate, the overall sentiment about the quality and service remains positive.
Rooms at the hotel are recognized for their cleanliness and spaciousness. Many guests highlight the comfortable beds and attractive features like fireplaces and water views. However, there are occasional comments about the size of the rooms not meeting expectations and minor maintenance issues. Despite these, the clean and comfortable environment generally contributes to a favorable experience.
A standout feature of the hotel is the high standard of cleanliness throughout the facility, frequently mentioned in guest reviews. This, combined with the calm and beautiful environment, enhances the overall guest experience. Although there are sporadic reports of maintenance lapses, they are not common enough to overshadow the positive feedback.
The hotel's staff receives consistent praise for their friendliness and helpfulness. From the breakfast service to the front desk, the team is noted for their attentive and accommodating nature, significantly contributing to the positive atmosphere at the hotel.
The pool area receives mixed reviews. Guests appreciate its cleanliness and the joy it brings to children, but there are comments about the pool's temperature being too cold and its small size. The hot tub also garners mixed feedback, primarily due to occasional operational and cleanliness issues.
Guest feedback on the beds is varied. While many find them comfortable, there are instances where guests felt the mattresses were too firm or the pillows lacked support. Nonetheless, the cleanliness and quality of other amenities generally balance these concerns.
In summary, Hilton Garden Inn Gatlinburg is highly regarded for its excellent location, cleanliness and friendly staff. Minor issues with breakfast inclusivity, pool temperature and bed comfort are noted but do not significantly detract from the overall positive guest experiences.
Categories
The breakfast offerings at the hotel are well-received with many guests praising the friendly and helpful staff and the delicious, well-priced meals. While some expressed concerns about breakfast not being included in the room rate, the overall sentiment about the quality and service remains positive.
Rooms at the hotel are recognized for their cleanliness and spaciousness. Many guests highlight the comfortable beds and attractive features like fireplaces and water views. However, there are occasional comments about the size of the rooms not meeting expectations and minor maintenance issues. Despite these, the clean and comfortable environment generally contributes to a favorable experience.
A standout feature of the hotel is the high standard of cleanliness throughout the facility, frequently mentioned in guest reviews. This, combined with the calm and beautiful environment, enhances the overall guest experience. Although there are sporadic reports of maintenance lapses, they are not common enough to overshadow the positive feedback.
The hotel's staff receives consistent praise for their friendliness and helpfulness. From the breakfast service to the front desk, the team is noted for their attentive and accommodating nature, significantly contributing to the positive atmosphere at the hotel.
The pool area receives mixed reviews. Guests appreciate its cleanliness and the joy it brings to children, but there are comments about the pool's temperature being too cold and its small size. The hot tub also garners mixed feedback, primarily due to occasional operational and cleanliness issues.
Guest feedback on the beds is varied. While many find them comfortable, there are instances where guests felt the mattresses were too firm or the pillows lacked support. Nonetheless, the cleanliness and quality of other amenities generally balance these concerns.
In summary, Hilton Garden Inn Gatlinburg is highly regarded for its excellent location, cleanliness and friendly staff. Minor issues with breakfast inclusivity, pool temperature and bed comfort are noted but do not significantly detract from the overall positive guest experiences.
Hotel near Ski Resorts
This hotel is steps away from Ober Gatlinburg Aerial Tramway. It is conveniently located near the slopes and other attractions.
Hotel Taking Steps Towards Sustainability
As a Hilton brand hotel, this property benefits from the company's ongoing initiatives to reduce environmental impact through measures like energy and water efficiency.
Business Hotel
The Hilton Garden Inn offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center and creative catering services.
Accessible Hotel
Hilton Garden Inn Gatlinburg offers handicap accessible rooms and suites.
Hotel with Gym
The Hilton Garden Inn includes a fitness center. It offers a solid option for travelers seeking a reliable workout experience during their stay.
Hotel with Rooms With Fireplace
Listed as a hotel with a fire pit + outdoor fireplace. Offers standard Hilton amenities, providing a reliable and comfortable stay.
3-Star Hotel
Offering a blend of comfort and convenience, the Hilton Garden Inn provides well-equipped rooms and reliable service. Its location on River Road allows easy access to Gatlinburg's attractions while providing a peaceful retreat.
Hotel with Indoor Pool
The enclosed indoor pool area features a wall of windows allowing natural sunlight into the space. Guests will also appreciate the sun loungers and tables that are available around the pool.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
Nestled in a prime spot, Hilton Garden Inn Gatlinburg boasts an enviable location that keeps guests close to the heart of the action while providing a serene retreat. The hotel is ideally situated on the river, just far enough from the congestion of the parkway, yet within walking distance to Main Street's vibrant restaurants, shops and a myriad of attractions.
Guests consistently praise the proximity to the Great Smoky Mountain National Park, enabling easy exploration of the natural beauty of the area. The location is not only scenic with a nice creek visible from the hotel, but also exceptionally convenient for accessing both the main strip and various activities.
Rooms are described as large and clean, complementing the exceptional location. The hotel offers a peaceful environment away from the noise, making it a perfect resting spot after a day of adventure. It is also conveniently situated near numerous dining and entertainment options, making it an excellent base for a Gatlinburg getaway.
Reviews of breakfast at the Hilton Garden Inn Gatlinburg are generally positive, highlighting several key aspects. Many guests praised the friendly and helpful breakfast staff, contributing to an overall pleasant dining experience. The breakfast itself received favorable comments with many guests noting that it was delicious with options to order cooked meals and buffet choices. Several reviews mentioned that the breakfast was well-priced or reasonably priced given the quality and variety offered.
However, there were a few criticisms as well. A common concern among guests was that breakfast was not included in the room rate, which some felt was an inconvenience and should be standard, especially in comparison to other Hilton Garden Inn properties. Additionally, some reviews pointed out that the breakfast options were limited or not as advertised and a few guests considered it overpriced or found it not very good.
Despite the mixed opinions on pricing and inclusivity, the overall sentiment towards the breakfast quality and service at Hilton Garden Inn Gatlinburg remains positive, making it a noteworthy option for guests willing to pay for a satisfying morning meal.
The rooms at Hilton Garden Inn Gatlinburg receive generally favorable remarks regarding cleanliness and comfort with many guests highlighting the clean and spacious nature of the accommodations. Several reviewers mentioned the convenient location of the hotel, which allows easy access to local attractions on foot. Beds were often described as comfortable and the junior suites and larger rooms received specific praise for their ample size and comfort.
Guests appreciated the cleanliness maintained not just in the rooms but throughout the entire facility. Some rooms offered attractive features such as fireplaces and water views, adding to their appeal.
However, there were occasional critiques about the size of some rooms with a few visitors finding them smaller than expected or not as depicted in promotional images. Instances of torn furniture and dusty areas were noted by some and a few guests felt that the rooms could become overly warm at night. Price was another point of contention for some visitors, who felt the accommodations were overpriced for what was offered.
Overall, the rooms at Hilton Garden Inn Gatlinburg are well-regarded for their clean and comfortable environment with spacious accommodations and a convenient location being standout features, though there are occasional areas for improvement.
Guests at the Hilton Garden Inn Gatlinburg have shared varied feedback about the beds. Many reviews mention that the beds are comfortable with phrases like comfortable beds, very comfortable and comfy beds frequently appearing. Some guests appreciated the overall comfort, noting that both the bed and pillows contributed to a pleasant stay. However, there are mentions of the beds being too firm for some with phrases like the king mattress was hard and uncomfortable and the mattress was older indicating that the comfort level may not meet everyone's expectations. Additionally, some guests pointed out that the pillows lacked support, which detracted from the overall comfort of the bed. While most found the beds to be cozy, a few reviews suggest that an upgrade to the mattresses and pillows could enhance the experience further. Despite these mixed reviews on the beds, guests generally praised the cleanliness of the rooms and the quality of additional amenities like the shower and breakfast.
Hilton Garden Inn Gatlinburg consistently impresses guests with its high standards of cleanliness. The majority of reviews commend the hotel and its rooms for being very clean and comfortable. Guests have noted that the overall cleanliness of the rooms was great, often highlighting the hotel's beautiful and peaceful environment. The clean and spacious rooms, along with comfortable beds, add to the positive experience. The hotel's convenient location is also frequently mentioned, making it a great choice for a stay in Gatlinburg. However, a few instances of poor cleanliness and maintenance were noted, such as unclean areas and issues with garbage and linen. Despite these isolated concerns, the predominant sentiment reflects a clean, well-maintained and welcoming atmosphere at the Hilton Garden Inn Gatlinburg.
The reviews for Hilton Garden Inn Gatlinburg consistently highlight the exceptional performance of the hotel's staff. Guests frequently note the friendliness and helpfulness of the team across various interactions. From breakfast staff to front desk employees, the friendliness appears to be a consistent attribute. Notably, guests describe the staff as amazing, accommodating and attentive with particular mention of personable and courteous service. The hotel's waitstaff also receives commendations for being fun and engaging. Despite one negative comment about an employee's rudeness, the overwhelming sentiment suggests that staff members genuinely care about their guests' experiences. The hotel’s efforts to accommodate special requests, such as room upgrades and managing booking cancellations, are also acknowledged positively. Overall, the kindness and helpfulness of the staff contribute significantly to the favorable impression of the Hilton Garden Inn Gatlinburg.
The guest reviews of Hilton Garden Inn Gatlinburg reveal a mixed but generally positive perception regarding the hotel's pool facilities. The pool and jacuzzi were highlighted for their cleanliness and many guests noted that their children enjoyed the indoor pool, reflecting its appeal for families. However, a recurring theme is the temperature of the pool with several guests mentioning it was colder than anticipated or even described as ice-cold. Some reviews also pointed out that the pool seemed smaller and shallower than expected. Additionally, the hot tub received mixed feedback with some guests citing operational and cleanliness issues. Overall, while the pool area has several merits, there are notable areas where improvements could enhance the guest experience.
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Location
Guests consistently praise the proximity to the Great Smoky Mountain National Park, enabling easy exploration of the natural beauty of the area. The location is not only scenic with a nice creek visible from the hotel, but also exceptionally convenient for accessing both the main strip and various activities.
Rooms are described as large and clean, complementing the exceptional location. The hotel offers a peaceful environment away from the noise, making it a perfect resting spot after a day of adventure. It is also conveniently situated near numerous dining and entertainment options, making it an excellent base for a Gatlinburg getaway.
Breakfast
However, there were a few criticisms as well. A common concern among guests was that breakfast was not included in the room rate, which some felt was an inconvenience and should be standard, especially in comparison to other Hilton Garden Inn properties. Additionally, some reviews pointed out that the breakfast options were limited or not as advertised and a few guests considered it overpriced or found it not very good.
Despite the mixed opinions on pricing and inclusivity, the overall sentiment towards the breakfast quality and service at Hilton Garden Inn Gatlinburg remains positive, making it a noteworthy option for guests willing to pay for a satisfying morning meal.
Rooms
Guests appreciated the cleanliness maintained not just in the rooms but throughout the entire facility. Some rooms offered attractive features such as fireplaces and water views, adding to their appeal.
However, there were occasional critiques about the size of some rooms with a few visitors finding them smaller than expected or not as depicted in promotional images. Instances of torn furniture and dusty areas were noted by some and a few guests felt that the rooms could become overly warm at night. Price was another point of contention for some visitors, who felt the accommodations were overpriced for what was offered.
Overall, the rooms at Hilton Garden Inn Gatlinburg are well-regarded for their clean and comfortable environment with spacious accommodations and a convenient location being standout features, though there are occasional areas for improvement.
Beds
Cleanliness
Staff
Pool
Yes, Hilton Garden Inn Gatlinburg has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Gatlinburg.
Yes, Hilton Garden Inn Gatlinburg welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Gatlinburg.
Yes, Hilton Garden Inn Gatlinburg has a gym.
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