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Charlotte House

Lincoln , Union Road (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCharlotte House is a great choice for visitors to Lincoln due to its fantastic location, right by the castle and cathedral and its proximity to pubs, restaurants and shops. The hotel offers a self-service continental breakfast with a good selection of food, although staffing can be an issue. The rooms are spacious and comfortable with modern bathrooms and some featuring four-poster beds and traditional furniture. While some guests noted that the hotel is in need of refurbishment and maintenance, the overall cleanliness and comfort of the rooms make up for any shortcomings. The staff receive glowing reviews from guests with many describing them as friendly, helpful and professional. Charlotte House is also a great option for those looking to experience the vibrant nightlife of Lincoln with plenty of pubs and bars just a short walk away. While some guests had complaints about the beds being too soft or uncomfortable, most appreciated the comfortable beds and spacious rooms. Overall, Charlotte House offers clean and good value accommodation in a great location with friendly staff.
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Categories

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Small Hotel

Room Types

Standard Double Room Contemporary room, includes a private bathroom with a power shower.

Twin Room Includes a separate seating area and a private bathroom with a power shower.

Superior Suite Large, traditional suite comprising a bedroom, lounge and contemporary en suite bathroom with shower. Room facilities include a large flat-screen TVs, free Wi-Fi access and complimentary local and national telephone calls.

Deluxe Suite With a king-size bed, seperate lounge and contemporary bathroom with a double-size stand-alone bath. Also features a large flat-screen TV.

Two-Bedroom Apartment Spacious apartment with 2 four-poster bedrooms, flat-screen TVs, free Wi-Fi and a luxury bathroom with a stand-alone bath and rain shower.

About Charlotte House

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Guest Reviews

7.2

Good

Location

Charlotte House is a hotel with a fantastic location, making it the perfect choice for tourists hoping to explore the historical city of Lincoln. Its location right by the castle and cathedral is ideal for visitors who want to be central to everything and its proximity to pubs, restaurants and shops make it a convenient location for exploring the city. Guests loved how clean and comfortable the hotel was and the staff were very polite and helpful. The council car park next to the hotel provided plenty of parking for those who needed it and the steep hill down to the city center was a fun challenge for some. The hotel's location was also great for attending events at the Lawn and the Christmas market was easily accessible. Overall, Charlotte House's central location and great amenities make it an excellent choice for visitors to Lincoln.

Breakfast

The breakfast at Charlotte House offers a plentiful and ample choice of continental fare and beverages. There is a great selection of cereals, bagels, cooked meats, cheese, croissants and pastries, coffee, tea, fruit juice and toast with jams. Staffing can be an issue and some mornings the buffet can be slow to top up. However, the breakfast is self-serve and basic, but included in the room rate. While there is no hot breakfast option, the continental breakfast has a good spread of a variety of different things. Some guests were disappointed with the limited selection and poor quality of the continental breakfast, but overall it is adequate and filling. There is a need for more staff to set up, refill and clean the tables during breakfast hours. Some guests experienced issues with the toaster, tea urn not being hot enough, empty orange and apple juice jugs and dirty or uncleared tables. Guests who prefer a hot breakfast were disappointed with the lack of options. However, others enjoyed the continental breakfast and appreciated the extensive choice of good quality food in pleasant surroundings. All in all, the breakfast at Charlotte House is satisfactory for those looking for a simple, self-service continental breakfast.

Rooms

Charlotte House hotel offers spacious and comfortable rooms, some of which are designed in a mini-suite or apartment style with separate sitting areas and walk-in wardrobes. The beds are cozy and the bathrooms are clean, modern and well-furnished with lovely showers. Some rooms feature four-poster beds, vintage decor and traditional furniture. The property is conveniently located next to the castle and close to Lincoln. While some guests have noted that the hotel is in need of refurbishment and maintenance, others have praised the large size of the rooms with plenty of storage, comfortable beds and great showers. The public spaces may be a bit tired by comparison with the bedrooms, but the overall cleanliness and comfort of the rooms make up for any shortcomings. There are reports of occasional issues such as leaks, malfunctioning facilities and unprepared rooms, but the staff are generally attentive and responsive. Overall, the rooms at Charlotte House offer a decent and reasonable stay at a good location.

Beds

Charlotte House features a variety of beds in their rooms, according to guest reviews. While some guests found the mattresses too soft or uncomfortable, others raved about the wonderfully comfortable four-poster bed in their room. There were complaints about worn-out mattresses, hard pillows and beds that left guests feeling sore the next day. However, many guests also mentioned clean rooms and comfortable beds. Some rooms had peeling wallpaper and other signs of aging, but overall the rooms offered cozy and comfortable accommodations. The bathrooms were also a highlight with many guests praising the large showers with a rainfall option. Despite some critiques of the beds and room conditions, most guests appreciated the comfortable bed and spacious rooms at Charlotte House.

Cleanliness

Charlotte House is a clean and tidy hotel that offers comfortable rooms at a good value. Guests found the rooms to be a decent size, clean and spacious with a modern shower and nice big bathroom. The hotel is situated in a great location, in the heart of Lincoln. Guests appreciated the cleanliness throughout the hotel and commented on the safe, clean atmosphere of the hotel. However, some guests did have cleaning-related complaints noting that everything needed just a little deep clean or lacked attention. Some guests also commented on the tired decor of the rooms, obvious leaks with plumbing and the need for refurbishment. Despite these concerns, guests found the hotel to be a nice quaint property and the bed to be clean and comfortable, but some carpets and beds could do with replacing. Overall, Charlotte House is a great option for clean and good value accommodation while exploring Lincoln.

Staff

The staff at Charlotte House receive glowing reviews from guests. They are described as friendly, helpful, efficient, professional, informative and welcoming. Some guests even use superlatives such as amazing, wonderful and fantastic to describe the staff. Specific members of the team are highlighted, such as Victoria and Amelia and guests have been impressed by the staff's helpfulness and attention to detail. However, a small number of negative reviews mention instances of unhelpful or rude staff and some logistical issues such as the lack of staff after 9pm or reception not being helpful with certain requests. Overall, the staff at Charlotte House are viewed very positively and make a great impression on guests.

Nightlife

Located in the heart of Bailgate, Charlotte House offers the perfect location for those looking to experience the vibrant nightlife of the city. With plenty of pubs and decent bars just a short walk away, you'll never be far from the action. Although some guests noted that the hotel can be noisy at times, the friendly staff work hard to ensure that any disturbances are kept to a minimum. Plus with a tapas bar and restaurant right on the doorstep and a friendly pub just a few minutes' walk away, there are plenty of options for a night out. While some reviewers commented on the steep hills and difficulty getting a taxi, most agreed that Charlotte House is a decent place to crash after a night on the town. So if you're looking to experience the buzzing nightlife of Lincoln, this hotel is the perfect choice!

No, Charlotte House doesn't have any pool.

No, a spa isn't available at Charlotte House.

No, Charlotte House doesn't allow dogs.

No, parking facilities aren't available at Charlotte House.

No, Charlotte House doesn't have a gym.

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