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Letchworth Hall

Letchworth , Letchworth Hall (Show on Map)

6.7

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1 room2 guests 1 room, 2 guests

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Info Overlooking the Letchworth Golf Course, the 4-star Mercure Hotel offers high class amenities and full pampering services at its own state-of-the-art spa.

Summary of reviewsLetchworth Hall is a charming and historic property located in a quiet area with picturesque surroundings. The hotel offers great leisure facilities including access to a gym and spa next door and ample free parking. While the breakfast and dinner have received mixed reviews, the staff are widely praised for their friendliness and helpfulness. The rooms are in need of upgrading and some guests have reported cleanliness issues. However, the hotel's historic feel and character are appreciated by many. Overall, Letchworth Hall is a good choice for those looking for a peaceful getaway with great leisure facilities and a rich history.
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Hotel with Spa

Mercure Letchworth Hall Hotel boasts a top-notch spa, offering a range of pampering experiences. From manicures to massages, and spray tans to saunas and steam rooms, guests can unwind and refresh in complete comfort. These treatments are available for an additional fee. Escape the hustle and bustle and treat yourself to a day of relaxation at Mercure Letchworth Hall Hotel's spa.

Hotel with EV Charging Stations

Hotel near Golf Courses

Historic Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard King Room This double room provides a TV. The unit offers 1 bed.

Standard Queen Room This double room provides a TV. The unit offers 1 bed.

Premium King Room This double room offers a TV. The unit has 1 bed.

Premium King Room with Sofa Bed This triple room offers a TV. The unit has 2 beds.

Standard Room This double room offers a TV.

Standard Queen Room - Accessible This double room provides a TV. The unit offers 1 bed.

Premium Queen Room This double room features a TV.

Two-Bedroom Suite with Patio Area This suite features a TV.

Two-Bedroom Suite This suite provides a TV.

King Suite with Sofa Bed This suite provides a TV.

Premium Queen Room with Single and Sofa Bed This quadruple room features a TV. The unit has 3 beds.

Premium Queen Room with Sofa Bed This triple room provides a TV. The unit offers 2 beds.

Premium Room This double room provides a TV.

About Letchworth Hall

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Guest Reviews

6.7

Rated

Location

The Letchworth Hall offers a lovely location and setting surrounded by pleasant and picturesque surroundings. The hotel is situated in a quiet area, perfect for a peaceful getaway with ample free parking. Guests can enjoy the gym and spa facilities next door and access to all amenities with some stating that the location is convenient for visiting family and friends. The hotel is also ideal for those who need to be close to the major road, but want to be far enough away from the town. The location is convenient for short notice stays and is within walking distance to the centre of Letchworth and the train station. Although some guests note that the hotel is a little bit out of the way, the beautiful location with fabulous views over the golf course and countryside makes up for it. The hotel is also dog-friendly, which is a plus for those traveling with their furry friends.

Breakfast

Guests have mixed reviews about the breakfast at Letchworth Hall. Some found it to be great, lovely, tasty and excellent with plenty of choices and good quality food. The service was attentive and well-presented. However, others felt the breakfast was average, bland, limited or unappealing. Some complained about the menu being incorrect or about the early breakfast end time. The pricing was deemed a bit expensive by some and others were disappointed with the poor quality and rude attitude of one staff member. Overall, the breakfast is satisfactory, but could use some improvement for a hotel of this standard.

Dinner

The dining experience at Letchworth Hall has received mixed reviews from guests. While some have enjoyed a nice evening meal in the restaurant, others have found the menu to be limited and the wine selection expensive. Dogs are not allowed in the restaurant, which can be inconvenient for some guests who are unable to have breakfast there. Those who have dined in the bar area have had mixed experiences with some ordering curry that looked like it was cooked in a microwave and others finding the bar food to be good. Unfortunately, some guests were unable to order room service due to a lack of staff availability. The restaurant staff were reported to be too quick to take plates away, leading to a rushed dining experience. Additionally, guests have reported that both the restaurant and bedroom can be cold. Despite these mixed reviews, some guests have had a good dining experience overall.

Rooms

Letchworth Hall is a charming and historic property, but unfortunately it feels dated and in need of some TLC. Many guests reported their rooms needing upgrading, showing signs of wear and tear and being outdated. Some rooms had defects and were unclean with stains, cobwebs and tired furnishings. However, some reviews reflected positive aspects, such as clean and contemporary rooms, spacious layouts and comfortable beds. Guests were also pleased with the amenities, like ironing boards, fans and hairdryers and the polite and helpful staff. The bathroom was a mix of newly renovated and outdated and some guests experienced poor ventilation and water spillage issues in their showers. Some rooms were also small and noisy, making it difficult to get a good night's sleep. While the building and its grounds are beautiful, the decor and furnishings have become shabby over time. Overall, the hotel needs a complete makeover to elevate the guests' experiences.

Beds

The Letchworth Hall offers clean and reasonably priced rooms with comfortable beds that guests love. Many reviewers comment on the great night's sleep they had in the comfortable beds, while some found the mattresses a bit soft or hard. Guests also appreciate the cleanliness of the rooms, although some experienced issues with maintenance and hygiene. Overall, the hotel staff are friendly and accommodating and guests can expect a good night's sleep in the comfortable beds.

Cleanliness

Overall, guest reviews of Letchworth Hall regarding cleanliness are mixed. Some guests found the hotel to be quite clean and comfortable with friendly staff and good facilities. However, others reported dirty bathrooms, dusty and worn rooms and neglected areas that need cleaning or painting. Cobwebs and stains were also mentioned by multiple guests and some reported broken or poorly maintained items such as blinds, toilet roll holders and uncomfortable beds. While the day-to-day cleanliness was deemed okay by some, others strongly criticized the level of cleanliness and equipment and a few even referred to the hotel as dirty and in need of a refurbishment.

Staff

The staff at Letchworth Hall are widely praised for their friendliness and helpfulness by guests. They have been described as lovely, polite, professional and accommodating with many going out of their way to provide excellent service. There have been a few negative reviews of staff members being unhelpful or rude, but these are in the minority. Check-in is generally quick and easy, although there have been some mix-ups with room allocation. The bar and breakfast staff are commended for their efficiency and some guests have singled out particular staff members for their exceptional service. The only recurring criticism is that there are not enough staff members to cover all the necessary tasks. Overall, the staff at Letchworth Hall are a major plus for guests.

Spa

The Letchworth Hall offers guests great leisure facilities including access to a gym and spa next door. The pool facilities are particularly great and guests have the option to use the sauna and steam room as well. There's a straight pathway in the building leading to the spa room. While some guests couldn't book any treatments, they enjoyed the gym, pool, sauna and steam bath included in the close by facility. Although some guests would have appreciated clearer information on using the health spa, they found the spa facilities very good overall and would recommend staying again. However, some felt misled by the hotel being advertised as a spa hotel while the facilities were actually more akin to a fitness and wellness centre. Finally, while the access to the spa was limited during the bank holiday, guests still enjoyed the swimming pool.

Gym

Guests of the Letchworth Hall can enjoy great fitness facilities during their stay. The hotel has an onsite gym and pool for guests to use. For those looking for even more options, there is access to the Nuffield Health Gym next door, which includes a large gym, sauna and steam room. Some guests were also pleased to have been put in a room near the gym, making it easy to pop over for a workout. However, one guest did note that the noise from a keep fit class in the morning could be disruptive for those in certain rooms. Overall, the gym and pool at the hotel received positive reviews from guests with many praising the convenience and quality of the facilities.

Pool

The Letchworth Hall boasts great gym and spa facilities, including a swimming pool, sauna and steam bath that are included in a nearby health club. However, some guests were disappointed with limited access for children and the requirement of photo identification to use the pool. Additionally, the pool can get crowded during children's swimming lessons. Despite this, guests enjoyed their stay and loved the friendly atmosphere and great pool facilities. It's important to note that while the hotel advertises pool access, it's actually located in the neighboring health club. Overall, the Letchworth Hall has plenty to offer for those looking to stay active and relaxed during their visit.

Parking

If you're planning to explore the surroundings of Letchworth, it's a good idea to have a car with you. Luckily, Letchworth Hall has ample free parking available for its guests. The location of the hotel is quiet, which makes it perfect for anyone looking to relax during their stay. Guests have mentioned the ease of check-in and check-out, as well as the availability of Wi-Fi and bathroom facilities. Apart from this, the hotel is also known for its dog-friendly policy and has on-site parking available. What's more, the car park even has an EV charger available, making it easy for electric car owners to charge their vehicles. The hotel's location is appreciated by many and the ample parking makes it even more convenient for visitors. Overall, if you're travelling with your car, Letchworth Hall is an excellent choice due to its good location and excellent parking facilities.

Family

If you're traveling with children, Letchworth Hall is a great option as the hotel staff are extremely accommodating and nothing seems to be too much trouble - even when traveling with a small baby or a disabled child under 5 years old. However, be aware that the swimming pool has limited opening times for children and some guests felt that clearer information about using the health spa would have been helpful. The grounds are beautiful and perfect for walking your dog and there are even children's swimming lessons available. The hotel is also conveniently located for visiting family, but those with mobility issues may struggle with the layout of the hotel as some rooms and areas are difficult to access.

Historic

If you're looking for a hotel with a rich history, Letchworth Hall is the perfect choice. The hotel is housed in a beautiful, old building that exudes character and charm. Even though the building is old, the hotel provides modern amenities and ample free parking. The lounge area, complete with a historic fireplace, is a perfect place to unwind after a long day. It really feels like you've stepped back in time while walking through the great hall. The older part of the hotel has a historic feel, but the hotel also offers modern rooms. Although some parts of the hotel need updating, it doesn't take away from the unique and authentic feeling of this lovely old house. You can really feel the history of the building, which is said to date back to the 1600s. So, if you're looking for a hotel with a calm location, histroical interior and a beautiful old house with surroundings, then Letchworth Hall is the perfect choice.

Yes, Letchworth Hall has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Letchworth Hall.

Yes, Letchworth Hall welcomes dogs.

Yes, parking facilities are available at Letchworth Hall.

Yes, Letchworth Hall has a gym.

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