Accessible HotelThis luxury hotel offers spacious rooms and inclusive amenities for a memorable stay. It provides wheelchair access, lifts, and general facilities for disabled guests.
Show more
Summary of reviews related to the 'Accessible' categoryEurostars Araguaney offers a convenient and well-located accommodation option with some notable accessibility features, though there are definite areas needing improvement. Guests have highlighted that the hotel is well accessible by bus and taxi and it enjoys a great accessible location. There are designated accessible rooms with facilities such as a wheelchair-accessible bathroom, although some guests pointed out issues like a raised toilet seat with an uncomfortable lid. The hotel provides accessible parking and has ensured that services like spa and massage are reachable.
However, the main entrance poses a challenge with many stairs and although an alternative level entrance exists, it does not fully mitigate accessibility concerns. The entrance is not wheelchair friendly and there are no ramps available. Inside, small elevators and a small pool add to the inconvenience for guests with mobility issues. Despite being equipped with disabled facilities, difficulties persist for the elderly and those with reduced mobility.
Additionally, some guests noted staff inadequacy given the number of rooms and there were minor inconveniences such as the absence of coffee makers or teas in the rooms and smaller amenities like bathrobe slippers for the pool. Overall, while Eurostars Araguaney makes an effort in accessibility, it requires significant enhancements to fully accommodate guests with disabilities.
Show moreRead review summaries for all categories
