Eurostars Araguaney
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Summary of reviewsEurostars Araguaney enjoys a prime location in the heart of Santiago de Compostela, making it an ideal choice for travelers keen to explore the historic city. The hotel is conveniently situated within a 10-minute walk to the iconic Cathedral and the old town, surrounded by shops, cafes and restaurants. Guests appreciate the combination of centrality and tranquility, enabling them to enjoy both convenience and a peaceful retreat. The available parking and spacious, comfortable rooms further enhance its popularity among visitors.
The breakfast at Eurostars Araguaney is generally well-received for its variety and quality. With a broad selection of hot and cold drinks, fresh fruit, cheeses and ample food options, many find it delicious and satisfying. Despite some critiques about specific items and service levels, the breakfast remains a notable feature for many guests.
The hotel's Caney restaurant is praised for its high-quality meals and great value with specific mentions of excellent food and service. Special events, such as New Year's Eve dinners, garner particular commendation. Although in-room dining receives mixed reviews, the restaurant itself is considered a strong choice for those staying at the hotel.
Rooms at Eurostars Araguaney are often described as spacious, clean and comfortable, featuring large beds and well-maintained amenities. Despite some mentions of outdated décor, the overall room quality is praised for its old-style charm and modern comfort. Suites with balconies offer ample daylight and pleasant views, further enhancing the guest experience.
Cleanliness is a standout feature with many guests describing the hotel as spotlessly clean and well-maintained. The rooms and common areas consistently meet high standards, making for a comfortable and welcoming stay.
The staff at Eurostars Araguaney consistently earns high praise for their professionalism, friendliness and attentiveness. Guests appreciate the prompt and efficient service and specific mentions of helpful staff members contribute to the overall positive experience.
Wi-Fi connectivity receives mixed feedback. While some guests experience strong signal strength and stable internet, others report issues with slow or unusable connections. The inconsistency indicates room for improvement in this area.
The gym is modest but functional, although guests suggest enhancements are needed to meet 5-star expectations. Issues with equipment and lack of additional amenities have been noted, signaling a potential area for improvement.
The pool facility garners mixed reviews. While appreciated for being a unique feature in a city-center hotel, its small size, frequent closures and restrictive opening hours are disappointing for some guests. Maintenance and design improvements are suggested to elevate the pool experience.
Parking is considered a practical and beneficial feature, despite the tight and narrow spaces. The underground garage provides secure parking with direct access to rooms, which is highly appreciated by guests arriving by car. The availability of EV charging is a positive aspect, though its implementation and management could see improvements.
Eurostars Araguaney is a family-friendly hotel with spacious family rooms and special attention to the needs of children. The welcoming atmosphere and thoughtful details make it an excellent choice for families visiting Santiago de Compostela. Overall, Eurostars Araguaney combines convenience, comfort and quality service to create a memorable stay for its guests.
Categories
The breakfast at Eurostars Araguaney is generally well-received for its variety and quality. With a broad selection of hot and cold drinks, fresh fruit, cheeses and ample food options, many find it delicious and satisfying. Despite some critiques about specific items and service levels, the breakfast remains a notable feature for many guests.
The hotel's Caney restaurant is praised for its high-quality meals and great value with specific mentions of excellent food and service. Special events, such as New Year's Eve dinners, garner particular commendation. Although in-room dining receives mixed reviews, the restaurant itself is considered a strong choice for those staying at the hotel.
Rooms at Eurostars Araguaney are often described as spacious, clean and comfortable, featuring large beds and well-maintained amenities. Despite some mentions of outdated décor, the overall room quality is praised for its old-style charm and modern comfort. Suites with balconies offer ample daylight and pleasant views, further enhancing the guest experience.
Cleanliness is a standout feature with many guests describing the hotel as spotlessly clean and well-maintained. The rooms and common areas consistently meet high standards, making for a comfortable and welcoming stay.
The staff at Eurostars Araguaney consistently earns high praise for their professionalism, friendliness and attentiveness. Guests appreciate the prompt and efficient service and specific mentions of helpful staff members contribute to the overall positive experience.
Wi-Fi connectivity receives mixed feedback. While some guests experience strong signal strength and stable internet, others report issues with slow or unusable connections. The inconsistency indicates room for improvement in this area.
The gym is modest but functional, although guests suggest enhancements are needed to meet 5-star expectations. Issues with equipment and lack of additional amenities have been noted, signaling a potential area for improvement.
The pool facility garners mixed reviews. While appreciated for being a unique feature in a city-center hotel, its small size, frequent closures and restrictive opening hours are disappointing for some guests. Maintenance and design improvements are suggested to elevate the pool experience.
Parking is considered a practical and beneficial feature, despite the tight and narrow spaces. The underground garage provides secure parking with direct access to rooms, which is highly appreciated by guests arriving by car. The availability of EV charging is a positive aspect, though its implementation and management could see improvements.
Eurostars Araguaney is a family-friendly hotel with spacious family rooms and special attention to the needs of children. The welcoming atmosphere and thoughtful details make it an excellent choice for families visiting Santiago de Compostela. Overall, Eurostars Araguaney combines convenience, comfort and quality service to create a memorable stay for its guests.
Luxury Hotel
This prestigious 5-star hotel in Santiago de Compostela combines classical and avant-garde design, showcasing an impressive art collection. It offers an outdoor swimming pool, gym, sauna, and a renowned Caney Restaurant.
Hotel Taking Steps Towards Sustainability
This property holds two third-party sustainability certifications, ARC360 and Bioscore. It implements comprehensive recycling and food waste policies, uses double-glazed windows, and ensures at least 80% of lighting comes from LEDs. The hotel also reinvests at least 10% of profits in community and sustainability initiatives.
Hotel near Nightlife Spots
Located on Alfredo Brañas in Santiago de Compostela, this hotel is in the 'new town' (Ensanche) known for its vibrant nightlife and is well known to those who appreciate a good Compostelan evening revel.
Business Hotel
Situated in Santiago de Compostela, it offers elegant rooms and well-equipped meeting facilities. The hotel's central location and business services make it a convenient choice.
Hotel with Parking
The hotel provides parking and is situated in a central location. The added amenities like a sauna and fitness center enhance the stay.
EV charging stations
Accessible Hotel
This luxury hotel offers spacious rooms and inclusive amenities for a memorable stay. It provides wheelchair access, lifts, and general facilities for disabled guests.
Hotel with EV Charging Stations
Eurostars Araguaney offers an electric vehicle charging point within its private parking facilities. This amenity provides a secure option for guests to charge their electric cars during their stay.
5-Star Hotel
Situated in Santiago de Compostela, Eurostars Araguaney features an art gallery, an outdoor swimming pool, a gym, and a sauna. The hotel provides a luxurious experience with a range of facilities and is popular among travelers seeking comfort and convenience. It is a well-regarded five-star hotel in the area.
Hotel with Outdoor Pool
This luxury hotel includes a seasonal outdoor pool among its recreational facilities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Guest Reviews
Eurostars Araguaney enjoys an enviable position in the heart of Santiago de Compostela, making it an ideal choice for travelers looking to explore both the historic and modern facets of the city. Guests consistently praise its excellent central location, which places it a mere 10-minute walk from the iconic Cathedral and the old town. The vicinity to shops, cafes and restaurants further enhances its appeal, offering convenience for both dining and shopping.
The hotel is described as very well situated, allowing for a quiet retreat while still being steps away from the bustling city center. This dual advantage of centrality and tranquility makes it perfect for visitors who wish to be close to major attractions without the constant noise. Parking facilities are an added bonus, highly appreciated by those arriving by car.
Additionally, the hotel's spacious rooms and comfort receive frequent commendations, creating a welcoming base for sightseers. Despite being in a more modern area of the city, the hotel’s proximity to historical sites, supermarkets and public transportation makes it a strategic choice for any visit to Santiago de Compostela.
In summary, Eurostars Araguaney offers a prime location that blends convenience with comfort, perfect for those looking to immerse themselves in the rich culture and history of Santiago de Compostela.
Eurostars Araguaney offers a breakfast experience that garners varied feedback from its guests. Generally, the breakfast is appreciated for its variety and quality with many highlighting it as very good, complete and delicious. Guests particularly enjoyed the options of hot and cold drinks, fresh fruit, cheeses and an extensive selection of food types. Many guests also noted the abundant and high-quality nature of the breakfast, describing it as ample and satisfying.
However, several guests felt that the breakfast did not meet 5-star expectations. Some pointed out the lack of variety and the presence of cold eggs and prepackaged items. The breakfast has been described as basic, sparse and even overpriced by a few reviewers. Moreover, the service quality received varied mentions with a few guests finding the staff abrupt and the service subpar for a 5-star hotel.
Despite these criticisms, the breakfast’s positive aspects, including its completeness and the friendly service from some staff members, have made a lasting impression on many visitors. Thus, while the breakfast experience at Eurostars Araguaney has room for improvement, it remains a notable feature of the hotel for its diverse and generally high-quality offerings.
Eurostars Araguaney boasts a dining experience that many guests find to be a highlight of their stay. The Caney restaurant, in particular, receives abundant praise for its excellent food and great value with some referring to the dinner as unbeatable and top-quality. Guests frequently describe the meals as delicious and the restaurant service is generally noted for its high standards with very good service enhancing the dining experience.
The restaurant's menu caters more to Spanish tastes, presenting a fine selection of dishes and the prices are deemed reasonable for a 5-star establishment. Special occasions, such as New Year's Eve dinners, are described as spectacular. Additionally, the venue itself is often highlighted as comfortable with good service providing a pleasant ambiance for diners.
However, there are some critiques. While many find restaurant dining highly satisfactory, the quality of in-room dining falls short with complaints about it being overpriced and not meeting expectations. Some guests also point out that the food in the restaurant can be inconsistent with a mix of excellent and mediocre reviews.
Availability of nearby cafes and bars gives an alternative for those looking to explore outside the hotel. Despite some occasional dissatisfaction with certain aspects like table clearing and meal presentation, overall, the restaurant at Eurostars Araguaney is considered a strong choice for hotel dining, combining quality food with satisfactory service.
Eurostars Araguaney offers a variety of positive aspects in terms of their rooms, as highlighted by numerous guest reviews. The primary standout feature is the sheer spaciousness of the rooms with many guests referencing large, comfortable and clean accommodations. Many of the rooms are described as being beautifully decorated and possessing an old-style charm.
Rooms often come equipped with sizeable beds, large bathrooms and are well soundproofed, ensuring a restful stay. Guests appreciate the clean and cozy atmosphere, practical furniture setups and nice amenities such as large TVs and comfortable beds. Suites with balconies and ample daylight further enhance the stay, providing peaceful retreats with great views.
Although the décor can be considered outdated by some, it is also noted as tasteful and of good quality. However, several comments suggest the rooms could benefit from renovation to modernize facilities and improve air conditioning systems.
The hotel’s central location near the historic center and close proximity to local attractions also receive favorable mentions, making it a convenient choice for visitors. Overall, Eurostars Araguaney offers a comfortable, spacious and well-maintained environment that caters to a variety of guest needs.
Eurostars Araguaney has garnered a reputation for providing exceptional sleeping arrangements, ensuring guests enjoy a comfortable and restful stay. The reviews highlight various aspects of the beds that contribute to this comfort, starting with the spaciousness – many guests mention the large, king-sized beds as a standout feature. The term "huge" is frequently used, emphasizing both the physical size and the sense of coziness they provide.
The beds are described as "extremely comfortable," with some reviewers even stating they were the most comfortable they had ever slept in at a hotel. This level of comfort extends to the mattresses and pillows, which are praised for their quality and support. However, there are a few mentions of worn-out mattresses and overly soft pillows, indicating some inconsistencies in experience.
Besides the beds themselves, the cleanliness and upkeep of the bedding are commended. Guests appreciate the high-quality sheets and well-maintained bedding that contribute to the overall comfort. Despite a couple of comments about noisy beds and an unmade bed staying that way over a multi-night stay, the majority consensus is overwhelmingly positive.
While there are occasional mentions of discomfort, especially regarding sofa beds and modified couches, these are exceptions rather than the rule. Overall, Eurostars Araguaney offers beds that are widely regarded as clean, spacious and incredibly comfortable, ensuring a good night’s sleep for most of its guests.
Eurostars Araguaney receives high praise for its exceptional standards of cleanliness, which is consistently highlighted by guests. Words like "spotlessly clean" and "impeccable" frequently appear in feedback, underscoring the meticulous attention paid to maintaining a pristine environment. The rooms are often described as spacious, comfortable and well-maintained with many guests noting the ample cleaning and daily towel changes. Common areas of the hotel, including the bathrooms and dining sectors, are generally kept in excellent condition, further contributing to the hotel's reputation for cleanliness.
However, a few reviews do note minor issues, such as accumulated dust on curtains and windows or specific areas like bathroom sun grids and TV shelves needing more attention. Despite these occasional comments, the prevailing sentiment is overwhelmingly positive. Guests appreciate the clean and cozy ambiance, along with the additional details that enhance their stay, such as fresh bed linens and adequately maintained modern amenities.
Overall, the Eurostars Araguaney successfully meets high standards of cleanliness and comfort, leaving a largely favorable impression on its visitors.
The staff at Eurostars Araguaney consistently receives high praise from guests who appreciate their exceptional service. Many guests highlight the kindness, friendliness and attentiveness of the team, noting that everyone from the receptionists to the cleaning staff is dedicated to providing a warm and welcoming experience. Specific mentions include the professional demeanor of the staff and their willingness to go above and beyond to assist guests, often with a cheerful and friendly attitude.
Key figures such as Manuel and Jose at the reception are frequently commended for their helpfulness and competence. Guests also appreciate the efficient service and courteous treatment they receive throughout their stay. The staff members not only address any issues promptly but are also proactive in offering useful local information and suggestions.
Overall, the staff's consistently positive interaction with guests, coupled with their professional yet friendly manner, contributes significantly to the high regard in which Eurostars Araguaney is held.
Eurostars Araguaney offers a mixed experience when it comes to Wi-Fi connectivity. Many guests have found the Wi-Fi to be excellent, highlighting strong signal strength and effective internet connections. The Wi-Fi coverage throughout the hotel has been appreciated with some guests noting stable and fast speeds up to 108 Mbps.
However, not all experiences have been positive. Several guests encountered difficulties with the Wi-Fi, describing it as limited, slow or even unusable during their stay. Problems such as the TV not connecting to internet-based services, despite having a Netflix button on the remote, were also reported. A few guests mentioned that the Wi-Fi did not work at all and that there seemed to be blockers in place.
In summary, while Eurostars Araguaney's Wi-Fi can be great for some, it appears inconsistent and may require improvement to ensure a uniformly reliable experience for all guests.
The gym at Eurostars Araguaney is modest and modern but could use some enhancements. While it offers the basics and serves its primary function, the gym's size and limited equipment have been noted as areas for improvement. Some guests mentioned missing amenities such as bathrobes and slippers and a few have reported issues with broken or outdated machines, such as treadmills. Unfortunately, the gym was also undergoing maintenance during certain stays, which further affected the overall experience. While it does provide an exercise space, the fitness facilities could be better equipped, especially considering the hotel's 5-star rating. Enhancements like air conditioning and additional equipment would significantly elevate the amenities to meet guests' expectations.
The reviews for the pool at Eurostars Araguaney are a mix of praises and criticisms. On the positive side, guests appreciated that there is a pool facility, which is a unique feature for a city center hotel. Some found the pool clean and well-maintained with plenty of loungers for relaxation after a day of sightseeing. However, many guests were disappointed by the pool’s small size and noted that it did not meet the standards expected of a five-star hotel. Additionally, the pool’s opening hours were considered restrictive, often closing early and causing inconvenience for late check-ins.
A significant number of reviews highlighted issues with the pool being frequently closed, sometimes due to seasonal restrictions or maintenance, which frustrated guests who were looking forward to using this amenity. The pool area itself received negative remarks for being unappealing with dirty surroundings and uncomfortable, hard plastic loungers. The pool’s chilly temperature and non-heated state were also common complaints, making it less inviting for use.
Though some enjoyed the presence of a pool, many felt it ultimately fell short in terms of design, maintenance and accessibility, raising concerns that the promotional images may be misleading.
Eurostars Araguaney offers a convenient parking experience right within the hotel premises, providing direct access to rooms through an elevator. Guests find the underground parking practical and comfortable, appreciating the ease of parking their cars directly underneath the hotel. Despite the narrow and compact spaces that might pose challenges for wider vehicles, most reviewers consider the parking facility highly beneficial.
It's commonly highlighted that parking availability is always assured and the parking garage, while tight, is easy to find and well-indicated. Some guests mention that the parking garage includes numerous pillars, requiring careful maneuvering, which might be a downside for less experienced drivers or those with larger cars.
Though parking is paid, the cost is moderate and acceptable to many guests, making it a minor inconvenience overshadowed by the convenience offered. Additionally, the on-site parking and the option to park next to the hotel at an affordable rate are appreciated features. Private parking and dedicated spaces for hotel guests ensure a secure and accessible experience. Overall, Eurostars Araguaney delivers good parking options that complement the hotel's services and amenities, even if space can be a bit tight.
The Eurostars Araguaney offers secure underground parking and boasts a good location, making it a convenient getaway. The hotel has electric vehicle charging ports available in the garage, providing a great amenity for travelers driving EVs. However, guests have noted that the EV charging implementation could be improved with some reporting issues such as the charging point not working and thermal vehicles occupying the EV spots. While the presence of EV charging facilities is commendable, the functionality and management of these stations could use some attention to ensure a seamless experience for electric vehicle users.
Eurostars Araguaney is commendably family friendly, making it an ideal choice for a family getaway. The large family rooms are frequently praised for their spaciousness and comfort, accommodating groups of various sizes with ease. Attention to the needs of children is notable with special touches such as gifts for children at check-in and thoughtful details like providing a sponge for babies.
The hotel stands out for its family atmosphere and the excellent service from the staff, ensuring a warm welcome and addressing specific needs, even in the wee hours with check-ins past midnight. Families also appreciate the value offered for short weekend trips, finding the generously sized rooms to be perfect for a comfortable stay.
However, practical aspects like the size of the elevator, which can fit only one family at a time, were mentioned. The rooms are described as soundproofed, adding to the comfort, despite some reviews suggesting the hotel might not be entirely suitable for children.
Overall, Eurostars Araguaney is recommended for its family-oriented amenities and welcoming environment, making it a strong choice for a memorable family holiday.
Eurostars Araguaney is situated in a vibrant area packed with nightlife, ideal for those who enjoy a bustling evening atmosphere. The hotel features its own nightclub and bar with music, making it convenient for guests looking to stay close to their room while indulging in the local nightlife scene. Additionally, the surrounding vicinity is abundant with bars and pubs, offering plenty of options for evening entertainment. Public street noise is a recurrent issue, particularly disturbances from nearby nightclubs and pubs that usually last until the early hours of the morning. Saturdays and Sundays tend to be especially crowded and noisy. While the location is advantageous for those seeking an active nightlife, it may not be suitable for guests who prefer a quiet and restful night's sleep. Overall, Eurostars Araguaney's proximity to active nightlife hubs is both a strong point and a potential drawback, depending on one's preferences for evening activities.
Eurostars Araguaney has received mixed reviews regarding its 5-star rating with many guests expressing that the hotel falls short of the expected standard. The general consensus among the reviews is that although the hotel is often marketed and priced as a five-star property, the amenities, services and overall quality align more closely with a four-star rating at best. The facilities are seen as somewhat outdated with specific mentions of the fitness room being old and often non-functional and a lack of basic amenities such as coffee machines, bathrobes and slippers in the rooms. The appearance of the hotel is described as a bit dated, reminiscent of 80s luxury, which doesn't seem to appeal to the modern five-star expectations.
Some positive aspects do emerge, as the hotel is noted for having sophisticated and luxurious elements, along with convenient pricing for what is claimed to be a five-star hotel. However, critical feedback underscores significant areas for improvement, particularly in enhancing the facilities and services to truly match a five-star standard. Guests have remarked that the hotel, at best, reaches the level of a good four-star establishment or sometimes even less.
The overall sentiment is that while Eurostars Araguaney may offer a reasonable stay and has some elements of luxury, it does not consistently meet the criteria associated with the highest rating tier, leaving some guests disappointed with their experience.
Eurostars Araguaney is ideal for business travelers, providing spacious rooms and excellent amenities tailored for work-related stays. The hotel features a dedicated business section and a good wooden desk, allowing guests to comfortably work with their computers. The staff is notably friendly and the concierge service stands out as exceptional. While the breakfast is praised for its quality, some guests find it a bit expensive. Overall, it is well suited for business guests and offers a comfortable environment for business trips.
Eurostars Araguaney offers a convenient and well-located accommodation option with some notable accessibility features, though there are definite areas needing improvement. Guests have highlighted that the hotel is well accessible by bus and taxi and it enjoys a great accessible location. There are designated accessible rooms with facilities such as a wheelchair-accessible bathroom, although some guests pointed out issues like a raised toilet seat with an uncomfortable lid. The hotel provides accessible parking and has ensured that services like spa and massage are reachable.
However, the main entrance poses a challenge with many stairs and although an alternative level entrance exists, it does not fully mitigate accessibility concerns. The entrance is not wheelchair friendly and there are no ramps available. Inside, small elevators and a small pool add to the inconvenience for guests with mobility issues. Despite being equipped with disabled facilities, difficulties persist for the elderly and those with reduced mobility.
Additionally, some guests noted staff inadequacy given the number of rooms and there were minor inconveniences such as the absence of coffee makers or teas in the rooms and smaller amenities like bathrobe slippers for the pool. Overall, while Eurostars Araguaney makes an effort in accessibility, it requires significant enhancements to fully accommodate guests with disabilities.
The outdoor pool at Eurostars Araguaney receives mixed reviews. While some guests appreciated the presence of the pool, noting that it was nice and clean, others were less impressed. Many reviews mention the pool as being small and outdated with comments on poor maintenance and cleanliness. The pool area itself has been described as not very appealing with an ugly and dirty view. Additionally, the pool is described as being deep and not suitable for children with steps in and out of the pool noted. Reports of the pool being cold and having limited hours have also been noted. On the positive side, the adjacent gym is appreciated and the pool area is considered to be quiet and offers sunbeds for relaxation.
The Eurostars Araguaney has proven to be an excellent choice for couples seeking a perfect romantic getaway. Couples have particularly praised the hotel's availability of honeymoon suites, which are described as perfect for celebrating a honeymoon or any romantic occasion. The hotel has been frequently highlighted for being an ideal setting for special events and milestones, such as birthdays and other significant celebrations. The general consensus is that Eurostars Araguaney provides a tailored experience that makes every special occasion feel even more memorable.
Eurostars Araguaney effortlessly blends old-world charm with modern amenities, making it a refined choice for discerning travelers. The hotel is appreciated for its luxurious and clean environment, providing an experience worthy of its 5-star classification, despite some opinions suggesting it doesn't completely live up to such a rating in every aspect. Guests laud the elegant facilities and the exquisitely designed rooms, complete with spa-like towels, offering a serene retreat after a long day.
The decor showcases a blend of antique luxury and contemporary design, contributing to the hotel's exclusive feel. Situated in a great location, it provides magnificent views from its rooftop, adding to the overall opulence. While some suggest the hotel is halfway between a 4-star and 5-star experience and point out it could offer more amenities for its rating, the general consensus leans towards it being a touch of luxury with excellent air conditioning and cleanliness. Investment in renovations might further enhance its standing, transforming it into a more definitive 5-star experience.
Eurostars Araguaney is highly recommended for couples seeking a romantic getaway. From the moment guests enter the foyer, the romantic setting sets the mood for a perfect stay. Ideal for a honeymoon, the hotel has been described as honeymoon-perfect with some even referring to their accommodation as a honeymoon suite. The ambiance of the hotel is both beautiful and relaxing, making for a very enjoyable stay. It's worth noting that the hotel may not be suitable for families with small children, but it excels in providing a memorable and romantic experience for couples.
Location Show Map
Location
The hotel is described as very well situated, allowing for a quiet retreat while still being steps away from the bustling city center. This dual advantage of centrality and tranquility makes it perfect for visitors who wish to be close to major attractions without the constant noise. Parking facilities are an added bonus, highly appreciated by those arriving by car.
Additionally, the hotel's spacious rooms and comfort receive frequent commendations, creating a welcoming base for sightseers. Despite being in a more modern area of the city, the hotel’s proximity to historical sites, supermarkets and public transportation makes it a strategic choice for any visit to Santiago de Compostela.
In summary, Eurostars Araguaney offers a prime location that blends convenience with comfort, perfect for those looking to immerse themselves in the rich culture and history of Santiago de Compostela.
Breakfast
However, several guests felt that the breakfast did not meet 5-star expectations. Some pointed out the lack of variety and the presence of cold eggs and prepackaged items. The breakfast has been described as basic, sparse and even overpriced by a few reviewers. Moreover, the service quality received varied mentions with a few guests finding the staff abrupt and the service subpar for a 5-star hotel.
Despite these criticisms, the breakfast’s positive aspects, including its completeness and the friendly service from some staff members, have made a lasting impression on many visitors. Thus, while the breakfast experience at Eurostars Araguaney has room for improvement, it remains a notable feature of the hotel for its diverse and generally high-quality offerings.
Dinner
The restaurant's menu caters more to Spanish tastes, presenting a fine selection of dishes and the prices are deemed reasonable for a 5-star establishment. Special occasions, such as New Year's Eve dinners, are described as spectacular. Additionally, the venue itself is often highlighted as comfortable with good service providing a pleasant ambiance for diners.
However, there are some critiques. While many find restaurant dining highly satisfactory, the quality of in-room dining falls short with complaints about it being overpriced and not meeting expectations. Some guests also point out that the food in the restaurant can be inconsistent with a mix of excellent and mediocre reviews.
Availability of nearby cafes and bars gives an alternative for those looking to explore outside the hotel. Despite some occasional dissatisfaction with certain aspects like table clearing and meal presentation, overall, the restaurant at Eurostars Araguaney is considered a strong choice for hotel dining, combining quality food with satisfactory service.
Rooms
Rooms often come equipped with sizeable beds, large bathrooms and are well soundproofed, ensuring a restful stay. Guests appreciate the clean and cozy atmosphere, practical furniture setups and nice amenities such as large TVs and comfortable beds. Suites with balconies and ample daylight further enhance the stay, providing peaceful retreats with great views.
Although the décor can be considered outdated by some, it is also noted as tasteful and of good quality. However, several comments suggest the rooms could benefit from renovation to modernize facilities and improve air conditioning systems.
The hotel’s central location near the historic center and close proximity to local attractions also receive favorable mentions, making it a convenient choice for visitors. Overall, Eurostars Araguaney offers a comfortable, spacious and well-maintained environment that caters to a variety of guest needs.
Beds
The beds are described as "extremely comfortable," with some reviewers even stating they were the most comfortable they had ever slept in at a hotel. This level of comfort extends to the mattresses and pillows, which are praised for their quality and support. However, there are a few mentions of worn-out mattresses and overly soft pillows, indicating some inconsistencies in experience.
Besides the beds themselves, the cleanliness and upkeep of the bedding are commended. Guests appreciate the high-quality sheets and well-maintained bedding that contribute to the overall comfort. Despite a couple of comments about noisy beds and an unmade bed staying that way over a multi-night stay, the majority consensus is overwhelmingly positive.
While there are occasional mentions of discomfort, especially regarding sofa beds and modified couches, these are exceptions rather than the rule. Overall, Eurostars Araguaney offers beds that are widely regarded as clean, spacious and incredibly comfortable, ensuring a good night’s sleep for most of its guests.
Cleanliness
However, a few reviews do note minor issues, such as accumulated dust on curtains and windows or specific areas like bathroom sun grids and TV shelves needing more attention. Despite these occasional comments, the prevailing sentiment is overwhelmingly positive. Guests appreciate the clean and cozy ambiance, along with the additional details that enhance their stay, such as fresh bed linens and adequately maintained modern amenities.
Overall, the Eurostars Araguaney successfully meets high standards of cleanliness and comfort, leaving a largely favorable impression on its visitors.
Staff
Key figures such as Manuel and Jose at the reception are frequently commended for their helpfulness and competence. Guests also appreciate the efficient service and courteous treatment they receive throughout their stay. The staff members not only address any issues promptly but are also proactive in offering useful local information and suggestions.
Overall, the staff's consistently positive interaction with guests, coupled with their professional yet friendly manner, contributes significantly to the high regard in which Eurostars Araguaney is held.
Wi-Fi
However, not all experiences have been positive. Several guests encountered difficulties with the Wi-Fi, describing it as limited, slow or even unusable during their stay. Problems such as the TV not connecting to internet-based services, despite having a Netflix button on the remote, were also reported. A few guests mentioned that the Wi-Fi did not work at all and that there seemed to be blockers in place.
In summary, while Eurostars Araguaney's Wi-Fi can be great for some, it appears inconsistent and may require improvement to ensure a uniformly reliable experience for all guests.
Gym
Pool
A significant number of reviews highlighted issues with the pool being frequently closed, sometimes due to seasonal restrictions or maintenance, which frustrated guests who were looking forward to using this amenity. The pool area itself received negative remarks for being unappealing with dirty surroundings and uncomfortable, hard plastic loungers. The pool’s chilly temperature and non-heated state were also common complaints, making it less inviting for use.
Though some enjoyed the presence of a pool, many felt it ultimately fell short in terms of design, maintenance and accessibility, raising concerns that the promotional images may be misleading.
Parking
It's commonly highlighted that parking availability is always assured and the parking garage, while tight, is easy to find and well-indicated. Some guests mention that the parking garage includes numerous pillars, requiring careful maneuvering, which might be a downside for less experienced drivers or those with larger cars.
Though parking is paid, the cost is moderate and acceptable to many guests, making it a minor inconvenience overshadowed by the convenience offered. Additionally, the on-site parking and the option to park next to the hotel at an affordable rate are appreciated features. Private parking and dedicated spaces for hotel guests ensure a secure and accessible experience. Overall, Eurostars Araguaney delivers good parking options that complement the hotel's services and amenities, even if space can be a bit tight.
EV charging stations
Family
The hotel stands out for its family atmosphere and the excellent service from the staff, ensuring a warm welcome and addressing specific needs, even in the wee hours with check-ins past midnight. Families also appreciate the value offered for short weekend trips, finding the generously sized rooms to be perfect for a comfortable stay.
However, practical aspects like the size of the elevator, which can fit only one family at a time, were mentioned. The rooms are described as soundproofed, adding to the comfort, despite some reviews suggesting the hotel might not be entirely suitable for children.
Overall, Eurostars Araguaney is recommended for its family-oriented amenities and welcoming environment, making it a strong choice for a memorable family holiday.
Nightlife
5 Star
Some positive aspects do emerge, as the hotel is noted for having sophisticated and luxurious elements, along with convenient pricing for what is claimed to be a five-star hotel. However, critical feedback underscores significant areas for improvement, particularly in enhancing the facilities and services to truly match a five-star standard. Guests have remarked that the hotel, at best, reaches the level of a good four-star establishment or sometimes even less.
The overall sentiment is that while Eurostars Araguaney may offer a reasonable stay and has some elements of luxury, it does not consistently meet the criteria associated with the highest rating tier, leaving some guests disappointed with their experience.
Business
Accessible
However, the main entrance poses a challenge with many stairs and although an alternative level entrance exists, it does not fully mitigate accessibility concerns. The entrance is not wheelchair friendly and there are no ramps available. Inside, small elevators and a small pool add to the inconvenience for guests with mobility issues. Despite being equipped with disabled facilities, difficulties persist for the elderly and those with reduced mobility.
Additionally, some guests noted staff inadequacy given the number of rooms and there were minor inconveniences such as the absence of coffee makers or teas in the rooms and smaller amenities like bathrobe slippers for the pool. Overall, while Eurostars Araguaney makes an effort in accessibility, it requires significant enhancements to fully accommodate guests with disabilities.
Outdoor Pool
Honeymoon
Luxury
The decor showcases a blend of antique luxury and contemporary design, contributing to the hotel's exclusive feel. Situated in a great location, it provides magnificent views from its rooftop, adding to the overall opulence. While some suggest the hotel is halfway between a 4-star and 5-star experience and point out it could offer more amenities for its rating, the general consensus leans towards it being a touch of luxury with excellent air conditioning and cleanliness. Investment in renovations might further enhance its standing, transforming it into a more definitive 5-star experience.
Romantic
Yes, Eurostars Araguaney has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eurostars Araguaney.
No, Eurostars Araguaney doesn't allow dogs.
Yes, parking facilities are available at Eurostars Araguaney.
Yes, Eurostars Araguaney has a gym.
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