Menoir Dorsett Madrid Leganés
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Summary of reviewsMenoir Dorsett Madrid Leganés, situated in an industrial area on Madrid's outskirts, offers various amenities and services that have left mixed impressions on its guests. Despite being far from the city center, the hotel's location is advantageous for those with business nearby and those traveling by car. The area is quiet, adding to the tranquility and street parking is ample with convenient access to the highway. Nearby supermarkets and restaurants add essential conveniences.
The staff at Menoir Dorsett Madrid Leganés receive high praise for their friendliness, attentiveness and professionalism. Guests consistently highlight the efficient and smooth check-in and check-out processes with specific staff members often mentioned for their exceptional service. This excellent customer service significantly enhances the overall guest experience.
The hotel's breakfast offerings have received varied feedback. While some guests appreciated the reasonable pricing, variety and invitations to breakfast, others found the 10 a.m. start inconvenient, especially for early risers. Moreover, the separate cafeteria opening at 8 a.m. posed challenges for those with early morning engagements. Despite these inconveniences, many guests found the breakfast ample and satisfactory.
Rooms at the hotel are frequently commended for being spacious, comfortable and clean with large, comfortable beds and well-appointed bathrooms with a choice between a bathtub and shower. However, several guests have highlighted maintenance issues, such as outdated decor, broken windows, chipped nightstands and damaged floors. Noise disturbances have also been a concern due to inadequate soundproofing.
Cleanliness standards appear to be inconsistent. While many guests found their rooms clean and well-maintained, others noted issues such as dirty floors, musty odors and visible wear on furniture. These cleanliness concerns have detracted from their overall experience.
The hotel's Wi-Fi has been a significant pain point with numerous guests reporting slow and unstable connections, making it difficult to access the internet in certain areas of the hotel. This added to the frustrations faced by guests expecting better connectivity.
Regarding bed comfort, experiences varied widely. While many found the beds large and very comfortable, others described them as uncomfortable and noted issues such as sunken mattresses and squeaky springs. Inconsistencies in bed assignments also contributed to some guests' dissatisfaction.
Despite these drawbacks, Menoir Dorsett Madrid Leganés offers good value for money, especially for those not looking for a premium experience. However, the general consensus is that the hotel fails to meet the expectations of a four-star establishment, aligning more closely with a three-star rating.
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The staff at Menoir Dorsett Madrid Leganés receive high praise for their friendliness, attentiveness and professionalism. Guests consistently highlight the efficient and smooth check-in and check-out processes with specific staff members often mentioned for their exceptional service. This excellent customer service significantly enhances the overall guest experience.
The hotel's breakfast offerings have received varied feedback. While some guests appreciated the reasonable pricing, variety and invitations to breakfast, others found the 10 a.m. start inconvenient, especially for early risers. Moreover, the separate cafeteria opening at 8 a.m. posed challenges for those with early morning engagements. Despite these inconveniences, many guests found the breakfast ample and satisfactory.
Rooms at the hotel are frequently commended for being spacious, comfortable and clean with large, comfortable beds and well-appointed bathrooms with a choice between a bathtub and shower. However, several guests have highlighted maintenance issues, such as outdated decor, broken windows, chipped nightstands and damaged floors. Noise disturbances have also been a concern due to inadequate soundproofing.
Cleanliness standards appear to be inconsistent. While many guests found their rooms clean and well-maintained, others noted issues such as dirty floors, musty odors and visible wear on furniture. These cleanliness concerns have detracted from their overall experience.
The hotel's Wi-Fi has been a significant pain point with numerous guests reporting slow and unstable connections, making it difficult to access the internet in certain areas of the hotel. This added to the frustrations faced by guests expecting better connectivity.
Regarding bed comfort, experiences varied widely. While many found the beds large and very comfortable, others described them as uncomfortable and noted issues such as sunken mattresses and squeaky springs. Inconsistencies in bed assignments also contributed to some guests' dissatisfaction.
Despite these drawbacks, Menoir Dorsett Madrid Leganés offers good value for money, especially for those not looking for a premium experience. However, the general consensus is that the hotel fails to meet the expectations of a four-star establishment, aligning more closely with a three-star rating.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel for Adults Only
4-Star Hotel
Guest Reviews
The Menoir Dorsett Madrid Leganés hotel garners varied feedback regarding its location. Situated in an industrial area on the outskirts of Madrid, the hotel is notably distant from the city center, which may not appeal to travelers seeking proximity to Madrid's cultural and recreational hotspots. Despite these limitations, the location offers certain advantages. For those with specific destinations in the vicinity, such as clients or exam centers, the hotel's site proves convenient. Street parking is widely available and the hotel is comfortably close to the highway, facilitating easy travel by car to nearby towns like Leganés, Getafe, Móstoles and Parla.
The area surrounding the hotel is described as quiet, adding to the overall sense of tranquility for guests. A supermarket and several restaurants are also within close proximity, offering some essential conveniences. However, the location poses challenges for those relying on public transportation with the nearest metro station a significant distance away.
While the industrial setting might detract from the ambiance and sense of security and lead to the absence of scenic or leisurely walking areas, the hotel's strategic positioning could be beneficial for business travelers or those traveling by car. The hotel’s setting within an industrial estate is often mentioned as less than ideal, but some guests appreciate the quiet, spacious rooms and the overall value offered by the hotel.
Menoir Dorsett Madrid Leganés offers breakfast options that have garnered mixed feedback from guests. While some appreciated the invitations to breakfast, noting the good pricing and variety available at the cafeteria, others found the service less convenient. The breakfast starts at 10 a.m., which might not be ideal for early risers. Additionally, the cafeteria, separate from the main hotel, opens at 8 a.m., creating challenges for those with early morning plans. Despite these spots of inconvenience, many guests found the breakfast offerings ample and reasonably priced.
Menoir Dorsett Madrid Leganés offers a mixed experience for its guests. On the positive side, the rooms are frequently praised for their spaciousness, comfort and cleanliness, despite some instances of poor upkeep and outdated decor. Guests appreciate the ample space, particularly the large and comfortable beds, which are described as ideal for relaxation. The bathrooms are notably well-appointed, often featuring multiple sinks and a choice between a bathtub and a shower. The room amenities like air conditioning and general room comfort also receive recognition.
However, the hotel seems to struggle with several maintenance issues. Many guests report that the decor and furniture are outdated and worn with specific examples of broken windows, chipped nightstands and damaged floors. Cleanliness is another point of concern with rooms occasionally smelling of tobacco or dampness and issues such as clogged drains and visible corrosion. Noise is a common complaint, as the rooms are not well soundproofed, which can lead to disturbances from neighboring rooms or outside the building.
The overall aesthetics and condition of the rooms often do not match the online photos, which has left some guests disappointed, particularly given the expectation of a four-star establishment. Despite these drawbacks, many find the spacious and comfortable nature of the rooms to be a redeeming feature, making it a somewhat mixed but generally satisfactory stay.
Menoir Dorsett Madrid Leganés offers a mixed experience when it comes to the comfort of the beds. Many guests appreciated the spaciousness and size of the beds, often noting them as very large, super big or king-size. A significant portion of reviews mentioned that the beds were very comfortable, comfortable or the most comfortable aspect of their stay with some highlighting the quality of the bedding and the presence of multiple pillows.
However, not all experiences were positive. Several guests described the beds as uncomfortable with some even comparing the mattresses to concrete slabs or hard boards. Issues such as sunken mattresses, squeaky springs and sagging bed conditions were common complaints. Additionally, there were mentions of unpleasant smells, bed sheet stains and overall poor quality of some of the bedding.
Guests also pointed out inconsistencies in bed assignments with some requesting specific types of beds but receiving different setups, such as two singles pushed together instead of a king-size bed. Despite this, when guests did find the beds to their liking, they enjoyed a restful and spacious sleep environment, often noting the calming atmosphere of their rooms.
In summary, the bed experience at Menoir Dorsett Madrid Leganés can be hit or miss with a noticeable divide between those who found their beds extremely comfortable and others who faced significant discomfort.
The cleanliness of the Menoir Dorsett Madrid Leganés receives mixed reviews from guests. On the positive side, many guests found their rooms to be very clean, spacious and well-maintained, lauding the cleanliness of the bathrooms and beds. Facilities are described as clean and comfortable with daily cleaning services and good treatment from the cleaning staff contributing to a satisfactory experience for some visitors.
However, there is significant criticism regarding inconsistent cleaning standards. Several reviews mention issues such as dirty floors, furniture with cigarette burn marks, unclean towels and visible bird droppings. Musty and unpleasant odors, especially in bathrooms, are also frequently cited. Specific problems like broken shower glass, dim bathroom lighting and dampness on walls further detract from the overall experience. Some guests pointed out that the hotel's amenities feel dated with some furniture and fixtures showing signs of wear. Overall, while the hotel does have its clean and well-kept areas, many visitors feel that cleanliness could be significantly improved to meet higher standards.
The staff at Menoir Dorsett Madrid Leganés have garnered high praise from guests, consistently noted for their friendliness, attentiveness and professionalism. Receptionists are frequently described as kind, cheerful and helpful, enhancing guests' experiences from the very first interaction. The check-in and check-out processes are highlighted as both quick and smooth, contributing to an overall efficient service. Specific staff members, such as José Luis and Olga, have made a positive impression by going above and beyond to ensure comfort and address any issues promptly. Guests appreciated the extra lengths the staff went to, such as providing necessary items like chargers and masks for free. Across the board, the staff's kindness and excellent customer service have left a lasting impact, making the hotel stand out for its exceptional hospitality.
In reviews of Menoir Dorsett Madrid Leganés, guests frequently criticize the hotel's Wi-Fi. Reports mention that the Wi-Fi is often slow and unstable with connections frequently dropping. Some guests experienced issues with the Wi-Fi not reaching their rooms at all, making it non-existent in certain areas of the hotel. Others noted that there were no Wi-Fi passwords distributed, adding to the difficulty of accessing the internet. Additionally, the television lacked Wi-Fi or antenna connections, compounding the connectivity problems noted by visitors.
Menoir Dorsett Madrid Leganés has consistently failed to meet guests' expectations for a four-star hotel. Numerous reviews highlight that the hotel's facilities and overall quality are far below the advertised rating with some going as far as to suggest it barely reaches the standard of a two-star establishment. Many guests mentioned issues such as strong smells in the bathrooms, poorly maintained facilities and furniture that does not align with the four-star designation.
Cleanliness and hygiene have been significant concerns and several guests were disappointed enough to leave without completing their stay. Rooms without windows and inadequate soundproofing added to the dissatisfaction with noise being a persistent problem, especially near the elevators. Additionally, some guests were caught off guard by the hotel being an Asian establishment, which was not evident at the time of booking.
On the positive side, the hotel is noted for representing good value for money, indicating that for the price paid, some guests felt the experience was fair. However, the general consensus remains that Menoir Dorsett Madrid Leganés does not live up to its four-star rating, presenting more of a three-star or in some cases, a two-star experience.
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Location
The area surrounding the hotel is described as quiet, adding to the overall sense of tranquility for guests. A supermarket and several restaurants are also within close proximity, offering some essential conveniences. However, the location poses challenges for those relying on public transportation with the nearest metro station a significant distance away.
While the industrial setting might detract from the ambiance and sense of security and lead to the absence of scenic or leisurely walking areas, the hotel's strategic positioning could be beneficial for business travelers or those traveling by car. The hotel’s setting within an industrial estate is often mentioned as less than ideal, but some guests appreciate the quiet, spacious rooms and the overall value offered by the hotel.
Breakfast
Rooms
However, the hotel seems to struggle with several maintenance issues. Many guests report that the decor and furniture are outdated and worn with specific examples of broken windows, chipped nightstands and damaged floors. Cleanliness is another point of concern with rooms occasionally smelling of tobacco or dampness and issues such as clogged drains and visible corrosion. Noise is a common complaint, as the rooms are not well soundproofed, which can lead to disturbances from neighboring rooms or outside the building.
The overall aesthetics and condition of the rooms often do not match the online photos, which has left some guests disappointed, particularly given the expectation of a four-star establishment. Despite these drawbacks, many find the spacious and comfortable nature of the rooms to be a redeeming feature, making it a somewhat mixed but generally satisfactory stay.
Beds
However, not all experiences were positive. Several guests described the beds as uncomfortable with some even comparing the mattresses to concrete slabs or hard boards. Issues such as sunken mattresses, squeaky springs and sagging bed conditions were common complaints. Additionally, there were mentions of unpleasant smells, bed sheet stains and overall poor quality of some of the bedding.
Guests also pointed out inconsistencies in bed assignments with some requesting specific types of beds but receiving different setups, such as two singles pushed together instead of a king-size bed. Despite this, when guests did find the beds to their liking, they enjoyed a restful and spacious sleep environment, often noting the calming atmosphere of their rooms.
In summary, the bed experience at Menoir Dorsett Madrid Leganés can be hit or miss with a noticeable divide between those who found their beds extremely comfortable and others who faced significant discomfort.
Cleanliness
However, there is significant criticism regarding inconsistent cleaning standards. Several reviews mention issues such as dirty floors, furniture with cigarette burn marks, unclean towels and visible bird droppings. Musty and unpleasant odors, especially in bathrooms, are also frequently cited. Specific problems like broken shower glass, dim bathroom lighting and dampness on walls further detract from the overall experience. Some guests pointed out that the hotel's amenities feel dated with some furniture and fixtures showing signs of wear. Overall, while the hotel does have its clean and well-kept areas, many visitors feel that cleanliness could be significantly improved to meet higher standards.
Staff
Wi-Fi
4 Star
Cleanliness and hygiene have been significant concerns and several guests were disappointed enough to leave without completing their stay. Rooms without windows and inadequate soundproofing added to the dissatisfaction with noise being a persistent problem, especially near the elevators. Additionally, some guests were caught off guard by the hotel being an Asian establishment, which was not evident at the time of booking.
On the positive side, the hotel is noted for representing good value for money, indicating that for the price paid, some guests felt the experience was fair. However, the general consensus remains that Menoir Dorsett Madrid Leganés does not live up to its four-star rating, presenting more of a three-star or in some cases, a two-star experience.
No, Menoir Dorsett Madrid Leganés doesn't have any pool.
No, a spa isn't available at Menoir Dorsett Madrid Leganés.
No, Menoir Dorsett Madrid Leganés doesn't allow dogs.
No, parking facilities aren't available at Menoir Dorsett Madrid Leganés.
No, Menoir Dorsett Madrid Leganés doesn't have a gym.
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