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Summary of reviewsHoliday Inn Express Leeds-East by IHG is highly regarded for its strategic and peaceful location, nestled in a quiet area with easy access to major motorways, making it ideal for guests visiting family, attending nearby events, or exploring the Leeds area. The hotel's proximity to local pubs and dining options, including a Toby's right next door, adds convenience. Guests frequently commend the hotel's friendly staff, whose professionalism and attentiveness contribute to a welcoming atmosphere that enhances the overall experience.
Breakfast at the hotel is generally well-received, offering a satisfying range of both hot and continental choices, including bacon, sausages, eggs, and hash browns, as well as fruits, yogurts, pastries, and cereals. While some isolated issues with stale or cold items have been noted, the breakfast experience is largely positive, catering to diverse preferences and praised for its cleanliness.
Guests find the rooms to be spacious, clean, and modern, with accessible bathrooms and functional amenities like sofa beds and desk space. Compliments are often directed towards the comfort of the beds, although there are occasional reports of discrepancies between booked and assigned bed arrangements, and some guests mention isolated noise disruptions or cleanliness issues. Nonetheless, the rooms provide a generally peaceful and comfortable stay, further supported by the hotel's organized setup.
Cleanliness is a standout feature, with well-maintained facilities and a smartly presented environment throughout the property, including the car park. Though minor issues, such as occasional smears in shower areas, have been mentioned, the overall cleanliness significantly contributes to a pleasant stay.
The staff’s friendliness and professionalism are frequently highlighted as one of the hotel’s strong points. Guests appreciate the team's dedication, particularly their warm and helpful interaction at the reception. Despite a few remarks about night staff interactions, the service is consistently praised for enhancing the guest experience, with special acknowledgment of staff members like Ilena for their outstanding service.
Overall, Holiday Inn Express Leeds-East by IHG stands out as a convenient, clean, and comfortable option for travelers, supported by quality breakfast offerings and a welcoming staff, ensuring a positive and enjoyable stay. Show more
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Categories
Hotel near Golf Courses
This hotel is located a short walk from Oulton Hall Golf Course. It provides a balance between tranquility and accessibility to Leeds. It offers a comfortable stay with convenient facilities such as laundry service and room service.
Family Friendly Hotel
This hotel is mentioned as family-friendly, offering the reliable standards of the Holiday Inn Express brand. It provides a comfortable and potentially value-oriented option for families.
Hotel with Parking
Parking is included with stays at this hotel. Its location outside the city centre typically means easier access and ample parking availability.
3-Star Hotel
This hotel offers a reliable and comfortable stay with standard amenities. It's a practical choice for travelers seeking convenience and value on the east side of Leeds.
Dog Friendly Hotel
Business Hotel
Room Types
Standard Double Room with Free Hot BreakfastThis room can accommodate 2 adults and 2 children. The room includes a sofa, flat-screen TV, work desk and a tea/coffee maker.
Standard Twin Room with Free Hot BreakfastThis modern room offers a sofa and a work desk. Additional features include a flat-screen TV and a tea/coffee maker.
Standard Room with Free Hot BreakfastThis modern room offers a sofa and a work desk. Additional features include a flat-screen TV and a tea/coffee maker. Room type is subject to availability and will be allocated upon arrival.
Standard Double Room with Sofa Bed and Free Hot BreakfastThe double room provides a sofa. The unit offers 2 beds.
Double Room with Free Hot Breakfast - AccessibleThe unit has 1 bed.
Guest Reviews
7.8
Good
Location
Holiday Inn Express Leeds-East by IHG is strategically positioned for both convenience and comfort. The location is ideal for guests visiting family or attending events nearby, such as weddings. With easy access to major motorways, it's a suitable choice for those commuting or exploring the Leeds area. The hotel is situated in a quiet area, yet only minutes away from a selection of pubs and dining options, including a Toby's right next door. Guests appreciate the peaceful surroundings and commend the overall cleanliness and comfort of their stay. The hotel's friendly staff and quality breakfast further enhance the experience, making it a reliable option for travelers seeking both practicality and comfort.
Breakfast
Holiday Inn Express Leeds-East by IHG generally provides a satisfying breakfast experience for its guests. Many reviews praise the range and quality of options available, including a good selection of both hot and continental items. Guests frequently mention the appealing assortment of breakfast choices, such as bacon, sausages, eggs, and hash browns, along with fruits, yogurts, pastries, cereals, and various spreads. The breakfast is noted for its ample portions and the inclusion of warm plates adds to the enjoyment. While the breakfast mostly receives positive feedback, a few reviews mention issues like stale meat and cold food items. Despite these occasional drawbacks, the overall consensus is that breakfast accommodates diverse preferences and is well worth the inclusion in the hotel stay. The cleanliness of breakfast facilities adds to the positive dining experience.
Rooms
The rooms at the Holiday Inn Express Leeds-East by IHG offer a generally comfortable experience for guests with some mixed aspects. Visitors frequently highlight the good size of the rooms, noting their cleanliness and modern feel. Many guests commend the comfortable beds and functional amenities like the sofa bed and desk space. The bathrooms are noted for being accessible, and the showers are praised for their hot water.
However, consistency in room assignments and conditions seems to be an issue. Some guests have found themselves in rooms with different bed arrangements than booked, or encountered problems such as non-working lights or uncomfortable beds described as smaller than expected. There have also been occasional cleanliness concerns, although these appear to be the exception rather than the rule.
Additionally, rooms are generally quiet, contributing to a peaceful stay, but there are occasional reports of noise disruptions. Despite a few hiccups, the friendly staff and overall practical and organized setup are appreciated, contributing to positive experiences for many guests.
Beds
The beds at the Holiday Inn Express Leeds-East seem to garner mixed feedback from guests. Many visitors note that the beds are comfortable, contributing positively to their stay, with some specifically mentioning the comfortable beds and pillows. The quality of the bed is often complimented alongside other amenities such as breakfast offerings, including a selection of cereals, pastries, and cooked items like eggs and bacon. However, a few guests express dissatisfaction regarding the size and comfort of the beds, noting instances where the bed felt narrow or particularly hard. While comfort is experienced by a majority, there remain isolated concerns about bed dimensions affecting overall satisfaction.
Cleanliness
The Holiday Inn Express Leeds-East by IHG generally receives positive feedback on its cleanliness, creating a welcoming atmosphere for guests. The hotel's overall cleanliness is consistently praised, with many reviews highlighting the well-maintained facilities and smart appearance of both public areas and individual rooms. Guests often find the rooms clean and tidy, along with comforts like good-sized accommodations and comfortable beds. The car park also earns mentions for its neatness, adding to the thorough attention to cleanliness throughout the property.
While positive reviews prevail, a few guests have noted certain areas for improvement, such as occasional smears in the shower area or tap and some issues with room odors and dirty carpets. Despite these isolated remarks, the hotel's cleanliness stands as a strong point in guest experiences, contributing to its reputation as a lovely and convenient place to stay. The staff's attentiveness further complements the clean environment, although breakfast choices might be perceived as limited by some visitors. Overall, the Holiday Inn Express Leeds-East offers an appealing option for travelers seeking a tidy and comfortable lodging experience.
Staff
At Holiday Inn Express Leeds-East by IHG, guests frequently express their appreciation for the staff's friendliness and professionalism. Many describe the team as lovely, polite, and helpful, with particular commendations for their attentiveness. Morning reception staff are noted for their bright smiles and welcoming demeanor, ensuring guests feel at ease upon arrival. There are consistent praises for the excellent service, as staff members go out of their way to help, showcasing dedication and care for both leisure and business travelers. Despite a few mentions of less than ideal night staff interaction, the overall impression is overwhelmingly positive. The efforts of staff members like Ilena, who juggle multiple responsibilities, are recognized with gratitude. Combined with clean, freshly renovated rooms and satisfying breakfast offerings, the welcoming and accommodating staff contribute significantly to an enjoyable stay at the hotel.
No, Holiday Inn Express Leeds-East by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Leeds-East by IHG.
Yes, Holiday Inn Express Leeds-East by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Leeds-East by IHG.
No, Holiday Inn Express Leeds-East by IHG doesn't have a gym.