Hilton Leeds City

Leeds , , Neville Street (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hilton Leeds City hotel is highlighted as a lovely hotel in a fantastic location, allowing easy access to all amenities in Leeds city centre. Guests consistently praise the breakfast provided at the hotel, although it is not included in all bookings. Guest reviews of the hotel's rooms and cleanliness are mixed with some experiencing dirty and outdated facilities. However, the staff of the hotel consistently receives high marks for their friendliness, professionalism and willingness to address guests' needs. The gym and pool facilities are generally well-liked, although some guests noted issues with the pool area being tired and rusty. Parking on-site can be a tight squeeze, but some guests appreciated complimentary parking. Guest reviews of the beds at Hilton Leeds City are also mixed.
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Room Types
Twin Room All rooms come with a writing desk and a flat-screen TV. Some rooms have an easy chair, and adjoining rooms are available. Each has a city view, large windows and contemporary decor. Partial city Bathtub and shower or large walk-in shower. Tea & coffee making facilities and luxurious bath amenities. Complimentary Wi-Fi is available to all guests.

Double Room All rooms come with a writing desk and a flat-screen TV. Some rooms have an easy chair, and adjoining rooms are available. Each has a city view, large windows and contemporary decor. Partial city Bathtub and shower or large walk-in shower. Tea & coffee making facilities and luxurious bath amenities. Complimentary Wi-Fi is available to all guests.

Deluxe Double Room Free Wi-Fi, fluffy bathrobes and slippers are provided in this deluxe room. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Deluxe Twin Room This bright, airy deluxe room has 2 large single beds, free WiFi, bathrobes and slippers, as well as a desk and a 32-inch flat-screen TV. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Suite Double Room This suite has a double bed and includes free Wi-Fi, bathrobes & slippers. There is also a separate lounge area with a double sofa bed. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Premium King Suite This suite has a king-size bed and includes free Wi-Fi, bathrobes & slippers. There is also a separate lounge area with a double sofa bed. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Double Room This double room has a tea/coffee maker, electric kettle and flat-screen TV. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Premium Double Room with sofa bed This triple room has a electric kettle and tea/coffee maker. Partial city Tea & coffee making facilities Complimentary Wi-Fi is available to all guests.

Double Accessible Room The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Premium Double Room The unit has 1 bed.

About Hilton Leeds City
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Guest Reviews
7.2
Good
Location
The Hilton Leeds City hotel boasts a fantastic location right in the heart of Leeds city centre, next to the train station and Trinity Leeds Shopping Centre. Guests have praised the hotel's convenient location that allows easy access to all amenities, restaurants, bars and popular clubs within close proximity. The hotel is ideal for business or leisure travellers and the staff are friendly and accommodating. Guests have also enjoyed the hotel's clean and comfortable rooms with very comfortable beds. The hotel offers on-site parking and is only a short walk away from the train station, making it a perfect choice for those arriving by train. Overall, the Hilton Leeds City is a lovely hotel in a fantastic location, ensuring a memorable and comfortable stay in Leeds.

Breakfast
Guests of Hilton Leeds City have consistently reported positively on the breakfast provided by the hotel. Reviews ranged from "acceptable" to "outstanding" and "amazing". Variety, quality and friendly staff were all mentioned by guests. However, some reviews noted that breakfast was not included in all bookings and that hot food could be cold. Overall though, guests highly recommend the breakfast at Hilton Leeds City with one guest even noting it was the "best breakfast I've had in a long time". Even dietary needs were considered with options for vegans. The breakfast, combined with comfortable facilities and great location, make for a great stay.

Rooms
The Hilton Leeds City hotel has received mixed reviews from guests regarding their rooms. Some guests have reported that the rooms were dirty, smelly and outdated, whilst others have praised the cleanliness and comfort of their rooms. The hotel's location, reception area and breakfast have been positively reviewed. However, some guests have encountered issues with uncomfortable beds, small room sizes and dated decor. The hotel's leisure area and showers have also been identified as needing attention. Despite these criticisms, many guests have noted that the staff are friendly and helpful and the rooms include facilities such as tea and coffee making facilities, ironing boards and hair dryers. Overall, while the Hilton Leeds City hotel may require some refurbishment, it remains a nice and clean option for travellers looking for a city centre location.

Beds
Guest reviews of the beds at Hilton Leeds City are mixed. Some guests found the beds to be very comfortable with firm mattresses and soft pillows. Others, however, found the beds to be quite uncomfortable with topics ranging from the bed being too hard and springy to the duvet being too thick. Some guests even experienced the bed moving around with a false headboard making it difficult to keep pillows in place. Despite the range of experiences, many guests did find the beds to be comfortable and conducive to a good night's sleep.

Cleanliness
The cleanliness of Hilton Leeds City appears to be a mixed bag according to guest reviews. Some commend the hotel for being clean, tidy and having second-to-none cleaning procedures. Others, however, share disappointing experiences with dirty bathrooms, stained carpets and outdated facilities. While some found their rooms to be lovely and clean, others complained about the dark hair on the bathroom wall and smelly leisure facilities. The hostel appears to need some improvements in its cleanliness, as some reviewers described rooms that were tired, depressing and old. However, some guests found the hotel incredibly clean and their rooms comfortable and functional.

Staff
Guest reviews of the Hilton Leeds City repeatedly praised the hotel's friendly and helpful staff. Front-of-house staff members such as Hamid and Tonia were singled out for their professionalism and excellent customer service with several guests recommending that they receive bonuses. The staff at breakfast and in the bar were described as friendly and welcoming and some guests mentioned that the bar staff were particularly helpful. While some guests had complaints about aspects of the hotel (such as cleanliness), they generally praised the staff's responsiveness to these issues. Overall, the staff of the Hilton Leeds City received high marks for their friendliness, professionalism and willingness to go above and beyond to address guests' needs.

Gym
Guests of the Hilton Leeds City were pleased with the hotel's gym and pool facilities. The gym had everything it promised with top-quality machines and free access. The spa was also nice with a steam room and sauna that guests enjoyed. However, some guests noted that the pool area was looking a bit tired and had a drainy smell. Despite this, the pool itself was described as good. The gym and pool are located on the first 2 floors of the hotel. For a great price that includes breakfast and use of the pool, guests highly recommend taking advantage of the gym facilities. Additionally, guests noted that the music played in the reception area is run by the gym, creating a lively atmosphere for those enjoying breakfast.

Pool
The Hilton Leeds City hotel offers convenient access to city centre attractions and boasts a range of leisure facilities including a swimming pool, sauna and steam room. However, some guests noted that the pool area appeared tired and had a drainy smell, while others spotted missing tiles and rusty metal. Despite these issues, many guests enjoyed the unique shape of the pool and its warm temperature. The Jacuzzi, however, received mixed reviews with some claiming it was cold. The hotel provided towels and locker keys, but some guests found the changing rooms and pool to be dirty. Overall, the pool facilities were considered a nice touch, although they could do with some upkeep in places and the staff on pool reception could improve their customer service skills. Despite the mixed reviews, some guests appreciated the great price and included breakfast and use of the pool and the on-site parking was a plus for others.

Parking
The Hilton Leeds City hotel is located in a great spot, but guests warn that the on-site car park is a tight squeeze. Large vehicles in particular may have difficulty navigating the ramps and corners and finding the payment station can be a challenge. Some guests reported that the car park was full and they were directed to an expensive alternative. Others were grateful for complimentary parking despite the tight spaces. The cost of parking is £15 per day and some guests experienced issues with double payments or difficulty accessing the car park during busy times. Overall, the location is convenient but if you have a larger car or are nervous about tight spaces, it may be best to park elsewhere.


Yes, Hilton Leeds City has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Leeds City.

Yes, Hilton Leeds City welcomes dogs.

Yes, parking facilities are available at Hilton Leeds City.

Yes, Hilton Leeds City has a gym.
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