Hilton Leeds City
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Summary of reviewsThe Hilton Leeds City hotel is highlighted as a lovely hotel in a fantastic location, allowing easy access to all amenities in Leeds city centre. Guests consistently praise the breakfast provided at the hotel, although it is not included in all bookings. Guest reviews of the hotel's rooms and cleanliness are mixed with some experiencing dirty and outdated facilities. However, the staff of the hotel consistently receives high marks for their friendliness, professionalism and willingness to address guests' needs. The gym and pool facilities are generally well-liked, although some guests noted issues with the pool area being tired and rusty. Parking on-site can be a tight squeeze, but some guests appreciated complimentary parking. Guest reviews of the beds at Hilton Leeds City are also mixed.
Categories
Hotel Taking Steps Towards Sustainability
This hotel is part of Hilton's global Travel with Purpose strategy, which aims to create positive environmental impact through efforts in areas such as carbon reduction, water stewardship, and waste reduction. The hotel has also incorporated interior planting to align with sustainability initiatives.
Family Friendly Hotel
The Hilton Leeds City features an indoor swimming pool, children's activities, and a welcome pack for young guests. Kids under 12 stay and eat for free, making it a great value option with dedicated family amenities.
Dog Friendly Hotel
Hilton Leeds City is a pet-friendly hotel that offers a comfortable stay in the city center.
Hotel near Nightlife Spots
Located on Neville Street, Hilton Leeds City is near the train station and within walking distance of the city center's nightlife. Its location allows for easy access to various bars, clubs, and entertainment venues.
Hotel with Free Wi-Fi
Offers premium Wi-Fi services, ensuring high speeds and minimal downtime. Provides enhanced security features to protect guest data, making it a secure option for internet use.
Business Hotel
This hotel offers business-friendly amenities and services. Specific details about meeting spaces are not available in the provided data.
Hotel with Parking
Features a secured and covered on-site multi-storey car park with a daily charge (£18). It accommodates up to 64 vehicles, although guests should be aware of potentially tight turns.
Accessible Hotel
Hilton Leeds City provides 4 accessible rooms with accessible ensuite facilities, including wet rooms or wheel-in showers, and adjoining rooms are available. It has 2 designated Blue Badge parking bays, automatic main entrance doors, and accessible public toilets. The restaurant and bar are accessible with ample space for wheelchair users, and hearing assistance systems are available in some conference areas, with staff trained to use them.
Hotel with Gym
This hotel includes a fitness center for guest use. Specific details on equipment and services may vary.
4-Star Hotel
Hilton Leeds City provides modern accommodations and reliable service. Its central location and well-equipped rooms make it a practical choice for travelers.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
The Hilton Leeds City hotel boasts a fantastic location right in the heart of Leeds city centre, next to the train station and Trinity Leeds Shopping Centre. Guests have praised the hotel's convenient location that allows easy access to all amenities, restaurants, bars and popular clubs within close proximity. The hotel is ideal for business or leisure travellers and the staff are friendly and accommodating. Guests have also enjoyed the hotel's clean and comfortable rooms with very comfortable beds. The hotel offers on-site parking and is only a short walk away from the train station, making it a perfect choice for those arriving by train. Overall, the Hilton Leeds City is a lovely hotel in a fantastic location, ensuring a memorable and comfortable stay in Leeds.
Guests of Hilton Leeds City have consistently reported positively on the breakfast provided by the hotel. Reviews ranged from "acceptable" to "outstanding" and "amazing". Variety, quality and friendly staff were all mentioned by guests. However, some reviews noted that breakfast was not included in all bookings and that hot food could be cold. Overall though, guests highly recommend the breakfast at Hilton Leeds City with one guest even noting it was the "best breakfast I've had in a long time". Even dietary needs were considered with options for vegans. The breakfast, combined with comfortable facilities and great location, make for a great stay.
The Hilton Leeds City hotel has received mixed reviews from guests regarding their rooms. Some guests have reported that the rooms were dirty, smelly and outdated, whilst others have praised the cleanliness and comfort of their rooms. The hotel's location, reception area and breakfast have been positively reviewed. However, some guests have encountered issues with uncomfortable beds, small room sizes and dated decor. The hotel's leisure area and showers have also been identified as needing attention. Despite these criticisms, many guests have noted that the staff are friendly and helpful and the rooms include facilities such as tea and coffee making facilities, ironing boards and hair dryers. Overall, while the Hilton Leeds City hotel may require some refurbishment, it remains a nice and clean option for travellers looking for a city centre location.
Guest reviews of the beds at Hilton Leeds City are mixed. Some guests found the beds to be very comfortable with firm mattresses and soft pillows. Others, however, found the beds to be quite uncomfortable with topics ranging from the bed being too hard and springy to the duvet being too thick. Some guests even experienced the bed moving around with a false headboard making it difficult to keep pillows in place. Despite the range of experiences, many guests did find the beds to be comfortable and conducive to a good night's sleep.
The cleanliness of Hilton Leeds City appears to be a mixed bag according to guest reviews. Some commend the hotel for being clean, tidy and having second-to-none cleaning procedures. Others, however, share disappointing experiences with dirty bathrooms, stained carpets and outdated facilities. While some found their rooms to be lovely and clean, others complained about the dark hair on the bathroom wall and smelly leisure facilities. The hostel appears to need some improvements in its cleanliness, as some reviewers described rooms that were tired, depressing and old. However, some guests found the hotel incredibly clean and their rooms comfortable and functional.
Guest reviews of the Hilton Leeds City repeatedly praised the hotel's friendly and helpful staff. Front-of-house staff members such as Hamid and Tonia were singled out for their professionalism and excellent customer service with several guests recommending that they receive bonuses. The staff at breakfast and in the bar were described as friendly and welcoming and some guests mentioned that the bar staff were particularly helpful. While some guests had complaints about aspects of the hotel (such as cleanliness), they generally praised the staff's responsiveness to these issues. Overall, the staff of the Hilton Leeds City received high marks for their friendliness, professionalism and willingness to go above and beyond to address guests' needs.
Guests of the Hilton Leeds City were pleased with the hotel's gym and pool facilities. The gym had everything it promised with top-quality machines and free access. The spa was also nice with a steam room and sauna that guests enjoyed. However, some guests noted that the pool area was looking a bit tired and had a drainy smell. Despite this, the pool itself was described as good. The gym and pool are located on the first 2 floors of the hotel. For a great price that includes breakfast and use of the pool, guests highly recommend taking advantage of the gym facilities. Additionally, guests noted that the music played in the reception area is run by the gym, creating a lively atmosphere for those enjoying breakfast.
The Hilton Leeds City hotel offers convenient access to city centre attractions and boasts a range of leisure facilities including a swimming pool, sauna and steam room. However, some guests noted that the pool area appeared tired and had a drainy smell, while others spotted missing tiles and rusty metal. Despite these issues, many guests enjoyed the unique shape of the pool and its warm temperature. The Jacuzzi, however, received mixed reviews with some claiming it was cold. The hotel provided towels and locker keys, but some guests found the changing rooms and pool to be dirty. Overall, the pool facilities were considered a nice touch, although they could do with some upkeep in places and the staff on pool reception could improve their customer service skills. Despite the mixed reviews, some guests appreciated the great price and included breakfast and use of the pool and the on-site parking was a plus for others.
The Hilton Leeds City hotel is located in a great spot, but guests warn that the on-site car park is a tight squeeze. Large vehicles in particular may have difficulty navigating the ramps and corners and finding the payment station can be a challenge. Some guests reported that the car park was full and they were directed to an expensive alternative. Others were grateful for complimentary parking despite the tight spaces. The cost of parking is £15 per day and some guests experienced issues with double payments or difficulty accessing the car park during busy times. Overall, the location is convenient but if you have a larger car or are nervous about tight spaces, it may be best to park elsewhere.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Gym
Pool
Parking
No, Hilton Leeds City doesn't have any pool.
No, a spa isn't available at Hilton Leeds City.
Yes, Hilton Leeds City welcomes dogs.
Yes, parking facilities are available at Hilton Leeds City.
Yes, Hilton Leeds City has a gym.
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