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Summary of reviewsHetzel Hotel Stuttgart receives an array of positive guest reviews, highlighting its appealing location, quality service, and overall comfort. Situated in a tranquil suburban area, the hotel manages to offer peaceful surroundings while still granting easy access to Stuttgart's key attractions, such as the Mercedes Benz Museum and VfB Stuttgart stadium, along with efficient public transportation options. This convenient yet serene setting makes it a popular choice for travelers seeking both relaxation and the opportunity to explore the city.
Guests frequently praise the hotel's breakfast offerings, which feature a wide selection of fresh and appetizing items, contributing to an enjoyable dining experience complemented by friendly and accommodating staff. The rooms are consistently highlighted for their cleanliness, modern amenities, and generous space, providing a comfortable stay bolstered by the hotel's recent renovations. The cleanliness extends throughout the hotel, establishing a high standard that impresses guests.
The hotel's staff stand out for their super-friendly and helpful demeanor, enhancing the stay with their attentive service across various interactions. Although the Wi-Fi experience is somewhat inconsistent, with some rooms offering reliable connectivity and others lacking, many guests find the internet adequate for their needs.
Parking at the hotel is generally convenient, with free options available, although these fill up quickly. While bedding comfort receives mixed feedback, many guests find the beds to be satisfactory for restful sleep, despite some mentioning improvements could be made.
While the hotel is marketed as a four-star establishment, some guests feel it does not fully meet the expectations associated with this rating. Nevertheless, Hetzel Hotel Stuttgart remains a reliable choice, especially for business travelers, due to its strategic location and short-stay suitability. Overall, the hotel is well-regarded for its tranquil environment, cleanliness, and solid service offerings.
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