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Summary of reviewsHetzel Hotel Stuttgart receives an array of positive guest reviews, highlighting its appealing location, quality service, and overall comfort. Situated in a tranquil suburban area, the hotel manages to offer peaceful surroundings while still granting easy access to Stuttgart's key attractions, such as the Mercedes Benz Museum and VfB Stuttgart stadium, along with efficient public transportation options. This convenient yet serene setting makes it a popular choice for travelers seeking both relaxation and the opportunity to explore the city.
Guests frequently praise the hotel's breakfast offerings, which feature a wide selection of fresh and appetizing items, contributing to an enjoyable dining experience complemented by friendly and accommodating staff. The rooms are consistently highlighted for their cleanliness, modern amenities, and generous space, providing a comfortable stay bolstered by the hotel's recent renovations. The cleanliness extends throughout the hotel, establishing a high standard that impresses guests.
The hotel's staff stand out for their super-friendly and helpful demeanor, enhancing the stay with their attentive service across various interactions. Although the Wi-Fi experience is somewhat inconsistent, with some rooms offering reliable connectivity and others lacking, many guests find the internet adequate for their needs.
Parking at the hotel is generally convenient, with free options available, although these fill up quickly. While bedding comfort receives mixed feedback, many guests find the beds to be satisfactory for restful sleep, despite some mentioning improvements could be made.
While the hotel is marketed as a four-star establishment, some guests feel it does not fully meet the expectations associated with this rating. Nevertheless, Hetzel Hotel Stuttgart remains a reliable choice, especially for business travelers, due to its strategic location and short-stay suitability. Overall, the hotel is well-regarded for its tranquil environment, cleanliness, and solid service offerings. Show more
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4-Star Hotel
This hotel offers a quiet location with comfortable rooms. It provides a relaxing atmosphere while still being within easy reach of Stuttgart's attractions.
Hotel where Dogs Stay Free
Dogs are welcome to stay at this Stuttgart hotel without incurring any extra charges, making it a convenient option for pet owners visiting Baden-Württemberg.
Dog Friendly Hotel
Dogs Stay Free
Business Hotel
Hotel with Parking
Room Types
Classic Single RoomBright room with a TV, work desk and private bathroom. Also has a minibar.
Comfort Single RoomBright room with a TV, work desk and private bathroom. Also has a minibar.
Classic Double RoomBright room with a TV, work desk and private bathroom. Also has a minibar.
Comfort Double RoomBright room with a TV, work desk and private bathroom. Also has a minibar.
This room offers 1 extra bed.
StudioGuests will have a special experience as the studio offers a fireplace. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious studio provides a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Hetzel Hotel Stuttgart boasts a prime location that caters to both tranquility and convenience, making it an ideal choice for various types of travelers. Nestled in a quiet suburban area, the hotel offers peaceful surroundings while still maintaining close proximity to key attractions and facilities. It is particularly well-situated for visitors to the Mercedes Benz Museum and the VfB Stuttgart stadium, with easy access to public transportation, including nearby tram and bus services that connect directly to the city center.
The hotel's position also makes it an excellent starting point for excursions around Stuttgart, with amenities such as shops, restaurants, and public transport just a short walk away. Guests appreciate the tranquility provided by the leafy suburbs, which are still home to late-night restaurants and bars. Moreover, the hotel is conveniently placed for concertgoers, with venues like the Hanns Martin Schleyer Hall and Porsche Arena easily accessible on foot, by taxi, or public transit.
Despite the serene setting, the hotel isn't isolated, being only a short distance from key sites and efficient transit options, making the bustling city center just a brief journey away. For those traveling by car, street parking is readily available. This balance of serenity and accessibility makes Hetzel Hotel Stuttgart a preferred choice for those seeking a quiet retreat without sacrificing the convenience of city exploration.
Breakfast
At Hetzel Hotel Stuttgart, the breakfast experience generally garners positive remarks from guests, underlining its generous and plentiful offerings. Many highlight the buffet as being very good, with a wide selection that includes fresh fruits, cold cuts, muesli, and more. Guests appreciate the fresh and appetizing arrangement of items, which contribute to a classic German breakfast feel. The affordability of breakfast is noted, as are the various coffee specialties and options like fried eggs or omelets upon request.
The staff receives consistent praise for their friendliness and helpful service during breakfast, enhancing the dining experience. Despite the positive feedback, some guests mention that the buffet could be more varied, and a few specific items such as oat milk or pastries were missed. The breakfast's simplicity is also noted by some, with feedback describing it as adequate but not exceptional. A few reviews suggest improvement in terms of selection and quality, with some guests finding the buffet sparse or lacking variety.
Overall, Hetzel Hotel Stuttgart offers a satisfactory breakfast experience that manages to meet the expectations of most guests with its fresh products and beneficial options, while leaving room for improvement in expanding the array of choices to cater to all preferences.
Rooms
Hetzel Hotel Stuttgart offers a comfortable stay with its modern and spacious rooms, which guests frequently praise for their cleanliness and contemporary design. The rooms are described as generously sized, providing ample space for relaxation, and are equipped with modern amenities. Many appreciate the cozily furnished interiors, highlighting the comfortable beds and well-maintained facilities. Guests mention that although some rooms are on the smaller side, they are still adequately equipped for short stays. The hotel's location in a quiet part of the city offers a peaceful atmosphere, and the in-house restaurant receives commendations as a nice addition to the facility. The friendly and helpful staff further enhance the guest experience, particularly those serving breakfast with a smile. While a few encounters with smoking areas and mismatched bed arrangements are noted, they are outshined by the overall positive room experience. The hotel's recent renovations have earned it further praise, ensuring that the decor and amenities are fresh and appealing.
Beds
Hetzel Hotel Stuttgart offers a mixed experience when it comes to bedding accommodations, as gathered from guest reviews. Many visitors appreciated the comfort of their beds, describing them as very comfortable and even divine, providing a good sleep with top-notch mattresses. The rooms often feature large spaces and bathrooms, enhancing the overall stay.
However, some guests expressed concerns about the firmness and condition of the mattresses. While some guests found the beds comfortable, others noted issues like sagging mattresses and creaking frames with every turn, indicating inconsistencies in bed quality. The softness of some mattresses didn't meet everyone's preference, highlighting the subjective nature of comfort.
Additionally, a few guests mentioned outdated furniture, with slanted walls causing inconvenience, suggesting a need for modern upgrades. The presence of feather duvets could pose a problem for those with allergies, and there were suggestions to refresh the pillows to improve overall comfort.
Overall, while Hetzel Hotel Stuttgart provides comfort for many, there are areas that could benefit from updates and personalization to meet diverse guest preferences.
Cleanliness
Hetzel Hotel Stuttgart stands out for its exceptional cleanliness, consistently praised by guests for its spotless condition. The hotel provides a welcoming and tidy environment, with particular commendation for its well-maintained facilities. Rooms are notably clean and modern, surpassing expectations compared to the hotel's exterior and lobby. Guests frequently mention the spaciousness and modern amenities of the bathrooms, complementing the overall tidy and contemporary feel of the accommodations. The staff is described as friendly and accommodating, contributing to a positive and comfortable stay. Overall, Hetzel Hotel Stuttgart sets a high standard for cleanliness, leaving guests impressed with their pristine rooms and the hotel's upkeep. While a few isolated comments noted areas for improvement, the overwhelming consensus highlights an impeccably clean and well-cared-for establishment, ensuring guests feel at ease during their stay.
Staff
Located in Stuttgart, Hetzel Hotel stands out for its impressive commitment to customer care, as reflected by a multitude of guest reviews. The staff consistently receives praise for their friendly and accommodating demeanor, described as super friendly and extremely helpful across various interactions. Guests often note the team’s attentiveness and eagerness to meet customer needs, showcasing a warm and welcoming atmosphere upon arrival and throughout their stay. This remarkable level of service extends beyond the reception, with breakfast and restaurant staff being particularly highlighted for their accommodating nature. Furthermore, interactions with specific staff members such as the gentleman at check-in and the attentive ladies at reception are often remembered fondly by guests. While some minor inconsistencies in service have been mentioned, the overwhelming sentiment is positive, with the staff often going the extra mile to assist guests and fulfill their requests.
Wi-Fi
The Wi-Fi experience at Hetzel Hotel Stuttgart presents a mixed bag. On the positive side, guests have lauded the hotel for offering high-performance and reliable Wi-Fi, which allows them to work efficiently while staying there. In some parts of the hotel, particularly certain rooms and on the balcony, the connection is stable and functions seamlessly. However, there are notable inconsistencies with the service. Guests have reported that the Wi-Fi is often unreliable or completely unavailable on certain floors, such as the second and third, which can be inconvenient for those who need consistent access. Additionally, some guests are dissatisfied with the cost implications, as Wi-Fi incurs an extra charge, which many find disagreeable given the modern expectation for complimentary internet access. Overall, while some guests enjoy a reliable internet experience, others find the Wi-Fi quality and fee a downside to their stay.
Parking
Hetzel Hotel Stuttgart offers some convenient parking solutions that guests generally find beneficial. The hotel provides free parking options, including spaces directly in front, in the courtyard, and a large parking lot behind the premises. However, these parking areas can fill up quickly, especially in the evenings, leaving guests to seek alternatives. The hotel has an underground garage that requires a fee, and some guests find relocating their vehicles there inconvenient. On-street parking is relatively accessible, contributing positively to guests' experiences. Yet, the limited number of spaces can result in difficulties at peak times, and while the hotel's location provides a good connection to public transport, parking remains a pressing issue. Despite this, the available free parking in the vicinity adds to the hotel's attractiveness for visitors planning to explore Stuttgart.
4 Star
Hetzel Hotel Stuttgart, while marketed as a four-star accommodation, seems to fall short of meeting the expectations associated with this rating according to guest feedback. Visitors noted that both the facilities and services did not align with what is typically expected of a four-star hotel. Specifically, guests expressed disappointment with the breakfast, describing it as chaotic and lacking the quality one would anticipate at this level. Furthermore, the hotel’s dated appearance suggests a need for updates to attain a more contemporary standard.
Despite these criticisms, the hotel has its merits. Its exterior presents a pleasant facade, and guests appreciated the comfortable, quiet location which enables a peaceful stay. Additionally, it is clean and satisfactory for short visits. While it may not fully embody its four-star title, it remains a reliable option for a brief stay in Stuttgart, given its tranquil environment and basic amenities.
Business
Hetzel Hotel Stuttgart presents itself as a convenient option for business travelers seeking a short stay or weekend trip. Guests appreciate its strategic location, which offers excellent connections to public transport, making it an ideal base for those on the move. The hotel's proximity to key venues like Hanns-Martin-Schleyer-Halle and its easy access to trams enhance its appeal for attendees of events and business engagements in the area. In addition, the surrounding neighborhood provides a variety of restaurants and shops, ensuring that visitors have easy access to necessary amenities. Overall, Hetzel Hotel Stuttgart is a practical choice for those looking to efficiently navigate the city while enjoying a comfortable stay.
No, Hetzel Hotel Stuttgart doesn't have any pool.
No, a spa isn't available at Hetzel Hotel Stuttgart.
Yes, Hetzel Hotel Stuttgart welcomes dogs.
Yes, parking facilities are available at Hetzel Hotel Stuttgart.