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Comfort Inn Lancaster at Rockvale

Lancaster , 24 S Willowdale Drive (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsComfort Inn Lancaster at Rockvale is a great choice for those looking for a convenient and comfortable stay in Lancaster. The hotel's location is a standout feature with easy access to major highways, chain restaurants, retailers and attractions like the American Music Theatre and Sight & Sound Theatre. The breakfast selection is also a highlight with a wide variety of options available and a particular emphasis on hot breakfast. The rooms are generally clean and comfortable with some guests noting that they could use updates or renovations. However, the majority of guests found the rooms to be spacious and well-lit with comfortable beds and refrigerators. The exceptional cleanliness of the hotel is consistently praised with guests describing it as "pristine" and "spotless clean". The staff is also a standout feature with many guests describing them as friendly, polite and helpful. The hotel's pool is a great option for families with both an outdoor and heated pool available. Overall, Comfort Inn Lancaster at Rockvale is a great choice for those looking for a clean, comfortable and convenient stay in Lancaster.
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Categories

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Location of the pool: Outdoor pool

Is it a pool of special type?

Heated pool

Opening hours: 09:30 - 21:30

Accessible Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds - Non-Smoking This family room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds Poolside This family room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

Standard King Room with Sofa Bed - Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

King Room - Accessible/Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Accessible/Non-Smoking This family room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds - Accessible/Non-Smoking This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

King Room with Courtyard View - Non Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

About Comfort Inn Lancaster at Rockvale

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Guest Reviews

8.3

Very Good

Location

The Comfort Inn Lancaster at Rockvale boasts a fantastic location - close to everything you need for a great stay in Pennsylvania's charming Lancaster County. Guests love the hotel's proximity to major highways, dozens of chain restaurants and countless retailers. Theater enthusiasts appreciate the hotel's location near the American Music Theatre and Sight & Sound Theatre, while shoppers love the nearby Rockvale Outlets and Tanger Outlets. The hotel is also a great location for those interested in the Amish community, just a 10-minute drive away. With easy access to all area attractions and a great value for the price, Comfort Inn Lancaster at Rockvale is the perfect convenient place to stay for your next Lancaster adventure.

Breakfast

The Comfort Inn Lancaster at Rockvale offers a delicious breakfast selection that guests rave about. With a wide variety of options to choose from, guests can enjoy a perfect start to their day. The hot breakfast is a particular highlight with tasty options like waffles and eggs available. Those who value social distancing will appreciate the additional dining area available. While some guests noted a lack of oatmeal and limited selection, the majority praised the breakfast as very good or excellent. It's worth noting that hot breakfast was not available until April. Overall, the breakfast is a great value for an affordable stay.

Rooms

Travelers who stayed at the Comfort Inn Lancaster at Rockvale had mixed opinions about the rooms. Many guests appreciated the cleanliness of their rooms and of the hotel overall, using phrases like "very clean" and "impeccably clean". Guests also appreciated the size of the rooms, the comfortable beds and the abundance of lighting and space. However, some guests found the rooms to be a little outdated and in need of updates or renovations with comments about the decor being "stark" and the walls needing fresh paint. A few guests also found cleanliness issues in their rooms, such as finding hair in the bathroom or trash on the floor and some reported noisy or uncomfortable stays. Despite these complaints, most guests found the room to be comfortable and enjoyed their stay. The hotel is in a great location and offers a variety of amenities, including refrigerators in the rooms and walk-in showers.

Beds

If you're looking for a hotel with comfortable beds, Comfort Inn Lancaster at Rockvale should be on your list. Guests have praised the beds with many describing them as very, super or amazing comfortable. The bedding is also worth noting with guests enjoying the comfortable pillows and clean sheets. Though a few guests did find the beds too soft or uncomfortable, the majority agrees that they are well-maintained and clean. Overall, the rooms and beds are quiet, making for a good night's sleep. The convenient location and friendly staff are an added bonus to the already great experience of staying at this hotel.

Cleanliness

If you're looking for a clean and comfortable stay in Lancaster, look no further than Comfort Inn Lancaster at Rockvale. Guests have consistently raved about the exceptional cleanliness of this hotel with phrases like "pristine," "impeccably clean," and "spotless clean" used to describe the rooms and premises. From the setting areas to the lobby, pool and guest rooms, everything is very clean and well-maintained here.

Guests have appreciated the efforts of the hotel staff to keep surfaces clean throughout the hotel with cleaning crew working diligently to make sure the dining area, breakfast bar and even the back stairs are kept clean. However, there were a few reports of dirty rooms with a few exceptions of unclean bathroom, shower curtain and even some crumbs on the floor.

The hotel's convenient location, close to many area attractions, makes it a popular choice for guests. The comfortable beds and quiet atmosphere ensure a good night's sleep, while the pleasant staff are always on hand to help make your stay an enjoyable one. Overall, Comfort Inn Lancaster at Rockvale is a great choice for the clean and comfortable stay you're looking for.

Staff

The Comfort Inn Lancaster at Rockvale is known for its exceptional staff that consistently provides excellent service. Most guests describe the staff as friendly, polite and helpful, making their stay even more pleasant. Some guests even mention that the staff went above and beyond to accommodate their needs. Guests were impressed with the manager at the front desk, who was exceptional during check-in. The breakfast attendant was also highlighted as pleasant to talk to. Even though there were a few reviews that stated the staff was not very friendly, the majority of guests had a positive experience and considered the staff to be wonderful. Overall, guests found the staff at Comfort Inn Lancaster at Rockvale to be a standout feature during their stay.

Pool

If you're looking for a hotel with a great pool for your family vacation, Comfort Inn Lancaster at Rockvale might just be the perfect fit. The hotel boasts both an outdoor and heated pool for you to enjoy during your stay. While some guests note that the pool is a little small, others rave about how much fun they had splashing around. One guest even mentioned that the pool was so great until they overheard another group telling their child it was okay to pee in the pool (yuck!). If you're an early bird looking for an early morning swim, one guest suggested that the pool could have been open earlier. While the breakfast selection could be improved, guests note that the outdoor and heated pool more than make up for it. Keep in mind that there isn't an indoor pool if you're looking for one. Overall, if a fantastic pool experience is a top priority for your trip, Comfort Inn Lancaster at Rockvale is worth considering.

Yes, Comfort Inn Lancaster at Rockvale has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Comfort Inn Lancaster at Rockvale.

No, Comfort Inn Lancaster at Rockvale doesn't allow dogs.

No, parking facilities aren't available at Comfort Inn Lancaster at Rockvale.

No, Comfort Inn Lancaster at Rockvale doesn't have a gym.

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