Zago Hotel
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Summary of reviewsZago Hotel consistently receives positive reviews across several aspects, making it a favored choice for both business and leisure travelers. Its superb location is frequently highlighted, providing easy access from the highway and close proximity to the city center, tourist attractions and local amenities. This strategic positioning is especially appreciated by those passing through who do not need to venture deep into the city. The hotel’s accommodations, which follow the standard Ibis hotel setup, are clean, well-decorated and reasonably priced, ensuring a satisfactory stay for most guests.
The breakfast at Zago Hotel is highly praised for its variety, taste and abundance. The quality of coffee, coupled with polite and quick service, enhances the morning experience. While there were occasional issues such as lack of assistance or damaged equipment, the overall sentiment towards the breakfast remains positive, contributing to the guests' enjoyable stay.
Guestrooms are commended for their cleanliness, comfort and modern design. Visitors appreciate the spaciousness, excellent showers and well-maintained facilities. Comfortable beds generally ensure a good night's sleep, though some guests reported issues such as moldy smells or insufficient cleaning. Nevertheless, the rooms largely meet travelers' expectations, contributing to a pleasant and cozy environment.
Cleanliness across the hotel is frequently described as impeccable, contributing to a beautiful and comfortable setting. The common areas and overall hotel maintenance receive consistent praise. Despite some mentions of mold and cleaning inconsistencies in bathrooms, the overall cleanliness is highly rated, supported by attentive service from the staff.
The staff at Zago Hotel are highly commended for their friendliness, efficiency and attentiveness. The positive interactions with the hotel's team, from reception to night shift, enhance the welcoming atmosphere and overall guest experience. Specific mentions of team members like Everton further illustrate the personalized service that guests appreciate.
Regarding parking, guests find the ample, spacious and easy-to-access facilities convenient, despite being uncovered. The free parking provided is appreciated, adding value to the stay, though some guests noted the lack of coverage can be problematic in bad weather.
Beds at Zago Hotel receive mixed reviews with many guests finding them comfortable with good bedding and mattresses. However, some guests experienced discomfort due to thin mattresses, felt springs or worn bed linens. Suggestions for improvement include firmer or newer mattresses to enhance sleep quality.
In summary, Zago Hotel stands out for its excellent location, commendable cleanliness and exceptional service. The comfortable rooms and quality breakfast further contribute to a positive overall stay, making it a practical and comfortable choice for visitors.
Categories
The breakfast at Zago Hotel is highly praised for its variety, taste and abundance. The quality of coffee, coupled with polite and quick service, enhances the morning experience. While there were occasional issues such as lack of assistance or damaged equipment, the overall sentiment towards the breakfast remains positive, contributing to the guests' enjoyable stay.
Guestrooms are commended for their cleanliness, comfort and modern design. Visitors appreciate the spaciousness, excellent showers and well-maintained facilities. Comfortable beds generally ensure a good night's sleep, though some guests reported issues such as moldy smells or insufficient cleaning. Nevertheless, the rooms largely meet travelers' expectations, contributing to a pleasant and cozy environment.
Cleanliness across the hotel is frequently described as impeccable, contributing to a beautiful and comfortable setting. The common areas and overall hotel maintenance receive consistent praise. Despite some mentions of mold and cleaning inconsistencies in bathrooms, the overall cleanliness is highly rated, supported by attentive service from the staff.
The staff at Zago Hotel are highly commended for their friendliness, efficiency and attentiveness. The positive interactions with the hotel's team, from reception to night shift, enhance the welcoming atmosphere and overall guest experience. Specific mentions of team members like Everton further illustrate the personalized service that guests appreciate.
Regarding parking, guests find the ample, spacious and easy-to-access facilities convenient, despite being uncovered. The free parking provided is appreciated, adding value to the stay, though some guests noted the lack of coverage can be problematic in bad weather.
Beds at Zago Hotel receive mixed reviews with many guests finding them comfortable with good bedding and mattresses. However, some guests experienced discomfort due to thin mattresses, felt springs or worn bed linens. Suggestions for improvement include firmer or newer mattresses to enhance sleep quality.
In summary, Zago Hotel stands out for its excellent location, commendable cleanliness and exceptional service. The comfortable rooms and quality breakfast further contribute to a positive overall stay, making it a practical and comfortable choice for visitors.
Dog Friendly Hotel
Located in Lages, Zago Hotel is a dog-friendly hotel that provides comfortable accommodation for guests and their pets. The hotel's central location ensures easy access to nearby parks and walking areas.
Hotel with Parking
The Zago Hotel provides a spacious, secure, and free private car park on-site. Guests benefit from convenient and safe parking facilities.
Family Friendly Hotel
Business Hotel
3-Star Hotel
Guest Reviews
Zago Hotel boasts a superb location, making it a top choice for both business and leisure travelers. Guests consistently highlight its strategic positioning with easy access from the highway and proximity to the city center, key tourist attractions and various local amenities such as shops, bakeries and gas stations. Visitors appreciate the convenience of not having to venture deep into the city, which is especially beneficial for those passing through. The hotel is celebrated for its clean and well-decorated accommodations and while the interiors are on par with the standard Ibis hotel setup, patrons find the price, cleanliness and room size to be satisfactory.
The breakfast receives favorable mentions, described as both tasty and abundant, adding to the overall positive experience. Although the parking lot is adequate, some reviews point out it is not covered. Despite minor issues such as room acoustics, which can occasionally be noisy, the combination of location, comfort and courteous staff make Zago Hotel a well-rounded lodging option in Lages. Its excellent location and cost-effectiveness are repeatedly emphasized, reinforcing its reputation as a practical and comfortable choice for visitors.
Zago Hotel's breakfast receives high praise from guests with many describing it as very good, sensational and excellent. Guests particularly appreciate the variety offered with phrases like "plenty of options" highlighting the breakfast spread. The coffee also stands out for its quality and the polite and quick service enhances the overall experience. Several reviews mention the comfortable beds and cleanliness, adding to the positive ambiance of the breakfast area.
However, a few guests noted areas for improvement, such as the lack of assistance during breakfast, some damaged equipment like the sandwich maker and coffee machine spout and occasional insufficient options. Despite these minor drawbacks, the breakfast is largely seen in a positive light, coupled with the hotel's good location and facilities, making it a notable aspect of the guests' stay at Zago Hotel.
Zago Hotel rooms are frequently praised for their cleanliness, comfort and modern design. Guests appreciate the spaciousness and organization of the accommodations with many noting the excellent showers and well-maintained facilities. The beds are generally comfortable, offering a good night's sleep and the rooms match the photos and the hotel's overall standards.
However, some reviewers pointed out issues with a moldy smell in certain rooms and noted that the cleaning standards could be improved. Despite these occasional drawbacks, most comments highlight the rooms as pleasant and cozy with clean and comfortable environments. Guests also commend the complimentary breakfast and the helpfulness of the staff. Overall, the rooms at Zago Hotel provide a comfortable stay, meeting travelers' expectations for both business and leisure.
Many guests of Zago Hotel have shared their experiences with the beds and the feedback is quite varied. The prevailing sentiment highlights comfort with several guests explicitly mentioning comfortable beds, good bedding and excellent mattresses. A number of reviewers found the beds to be very soft, contributing positively to their sleep quality.
However, there are recurring mentions of discomfort from a subset of guests. Some found the mattresses too thin or were able to feel the springs, leading to an uncomfortable sleep. There were also comments on well-worn bed linens and instances where the bed was not well made. Additionally, feedback pointed out that single beds were not particularly comfortable and a few guests felt that the mattresses could benefit from being firmer or newer.
Overall, while many guests enjoyed a comfortable sleep, there are areas for improvement, particularly in mattress quality and upkeep of bed linens.
Zago Hotel in many respects excels in cleanliness based on guest feedback. Many visitors highlighted the hotel as clean, beautiful and very comfortable. The term "impeccable'' has often been associated with the level of cleanliness, particularly emphasizing the room organization and overall hotel maintenance. The common areas, including the lobby, are consistently described as well-maintained and orderly, contributing to a favorable overall impression.
Beyond the rooms, the hotel's cleanliness is often paired with other commendable features such as excellent service, comfort and a quiet atmosphere, providing a pleasant stay for guests. Hotel staff, including the owner, receive praise for their attentive service which complements the clean and organized environment.
However, it's important to note that several reviews mentioned shortcomings regarding bathroom hygiene and cleaning consistency. Issues such as mold in tile grout and insufficient cleaning of bed linens and bathrooms have been pointed out. Despite these occasional concerns, the overall sentiment remains largely positive with cleanliness frequently receiving high ratings, supported by the satisfaction with other services like the quality breakfast provided by chef Ruben.
While some guests noted minor issues like residual cleaning product smells, which could affect those with sensitivities, these do not overshadow the predominant positive experiences related to the hotel's upkeep and service. Overall, Zago Hotel maintains a strong reputation for cleanliness, supported by good service and comfortable accommodations.
The reviews for Zago Hotel paint a picture of a highly commendable staff. Guests consistently praise the hotel's team for their exceptional readiness and attentive service. The friendliness and politeness of the staff are frequently highlighted with many reviewers noting the kind and helpful nature of the employees. From the reception desk to the night shift, the staff's efficiency and care are evident, providing a welcoming atmosphere that many guests appreciate.
Great service and cleanliness are recurring themes with the team of professionals ensuring that facilities are well maintained. Specific mentions of individuals, like Everton, show a personalized touch in their service. Although there was a slight mention of inattentiveness at the reception and an instance of unpreparedness, these appear to be exceptions rather than the norm.
Overall, the attention from the staff, including the involvement of the hotel owner, speaks volumes about their commitment to providing an excellent guest experience. The exceptional service is complemented by the well-kept facilities and a very good breakfast, contributing to a memorable stay at Zago Hotel.
Zago Hotel offers notable parking amenities, included in the daily rate, which guests find particularly convenient. With ample, spacious and easy-to-access parking, visitors appreciate the generous allocation of space. The parking is located right next to the hotel, providing free usage which adds considerable value to the stay. Although the parking lot is open and uncovered, meaning it might lack protection from rain or sun, guests still find the service satisfactory overall. Despite some shortcomings regarding coverage which can be problematic during bad weather, the consensus leans positively towards the parking facilities provided by Zago Hotel, complementing its overall good location.
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Location
The breakfast receives favorable mentions, described as both tasty and abundant, adding to the overall positive experience. Although the parking lot is adequate, some reviews point out it is not covered. Despite minor issues such as room acoustics, which can occasionally be noisy, the combination of location, comfort and courteous staff make Zago Hotel a well-rounded lodging option in Lages. Its excellent location and cost-effectiveness are repeatedly emphasized, reinforcing its reputation as a practical and comfortable choice for visitors.
Breakfast
However, a few guests noted areas for improvement, such as the lack of assistance during breakfast, some damaged equipment like the sandwich maker and coffee machine spout and occasional insufficient options. Despite these minor drawbacks, the breakfast is largely seen in a positive light, coupled with the hotel's good location and facilities, making it a notable aspect of the guests' stay at Zago Hotel.
Rooms
However, some reviewers pointed out issues with a moldy smell in certain rooms and noted that the cleaning standards could be improved. Despite these occasional drawbacks, most comments highlight the rooms as pleasant and cozy with clean and comfortable environments. Guests also commend the complimentary breakfast and the helpfulness of the staff. Overall, the rooms at Zago Hotel provide a comfortable stay, meeting travelers' expectations for both business and leisure.
Beds
However, there are recurring mentions of discomfort from a subset of guests. Some found the mattresses too thin or were able to feel the springs, leading to an uncomfortable sleep. There were also comments on well-worn bed linens and instances where the bed was not well made. Additionally, feedback pointed out that single beds were not particularly comfortable and a few guests felt that the mattresses could benefit from being firmer or newer.
Overall, while many guests enjoyed a comfortable sleep, there are areas for improvement, particularly in mattress quality and upkeep of bed linens.
Cleanliness
Beyond the rooms, the hotel's cleanliness is often paired with other commendable features such as excellent service, comfort and a quiet atmosphere, providing a pleasant stay for guests. Hotel staff, including the owner, receive praise for their attentive service which complements the clean and organized environment.
However, it's important to note that several reviews mentioned shortcomings regarding bathroom hygiene and cleaning consistency. Issues such as mold in tile grout and insufficient cleaning of bed linens and bathrooms have been pointed out. Despite these occasional concerns, the overall sentiment remains largely positive with cleanliness frequently receiving high ratings, supported by the satisfaction with other services like the quality breakfast provided by chef Ruben.
While some guests noted minor issues like residual cleaning product smells, which could affect those with sensitivities, these do not overshadow the predominant positive experiences related to the hotel's upkeep and service. Overall, Zago Hotel maintains a strong reputation for cleanliness, supported by good service and comfortable accommodations.
Staff
Great service and cleanliness are recurring themes with the team of professionals ensuring that facilities are well maintained. Specific mentions of individuals, like Everton, show a personalized touch in their service. Although there was a slight mention of inattentiveness at the reception and an instance of unpreparedness, these appear to be exceptions rather than the norm.
Overall, the attention from the staff, including the involvement of the hotel owner, speaks volumes about their commitment to providing an excellent guest experience. The exceptional service is complemented by the well-kept facilities and a very good breakfast, contributing to a memorable stay at Zago Hotel.
Parking
No, Zago Hotel doesn't have any pool.
No, a spa isn't available at Zago Hotel.
Yes, Zago Hotel welcomes dogs.
Yes, parking facilities are available at Zago Hotel.
No, Zago Hotel doesn't have a gym.
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