Lajes-27.81403400,
-50.32983000,
R. Hercílio Luz, 522 - Centro(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsMap Hotel receives generally favorable reviews, particularly for its excellent and central location in the heart of the city. Guests appreciate the hotel's proximity to various city services, including restaurants, gas stations and the public market, allowing easy exploration on foot. The attentive staff and cleanliness of the hotel, combined with a good breakfast, enhance its appeal, making it a top choice for travelers.
The breakfast is praised for its variety and quality with items like cheese bread, fruits and cappuccino being notable favorites. Guests commend its completeness and the high standard of the food provided, despite some minor critiques about fruit and gluten-free options, as well as the timing of the breakfast service.
Rooms at Map Hotel are described as spacious, comfortable and well-equipped, benefitting from excellent cleanliness and light. Many guests enjoy the well-ventilated spaces and balconies with picturesque views. High marks are given for the general cleanliness and impeccable service with the rooms being described as clean and fragrant. However, there are occasional issues reported, such as uncomfortable beds, bathroom fixtures needing maintenance and the absence of blackout curtains.
The hotel staff are recognized for their kindness, attentiveness and overall helpfulness, significantly contributing to a positive guest experience. While there are isolated instances of less satisfactory service, particularly at the reception during night hours, the majority of feedback highlights the exemplary conduct of the hotel's personnel.
The parking experience is mixed with some positive notes on the availability of covered private parking enhancing convenience. However, the parking lot's tight space and the necessity of leaving car keys at reception draw some negative remarks. Despite these issues, the parking situation still offers a level of security for vehicles.
Overall, the beds are a subject of mixed reviews with numerous guests finding them comfortable but some noting them as hard, old and sometimes musty. Despite these sporadic reports of discomfort, many find the sleeping arrangements satisfactory.
In summary, Map Hotel is well-regarded for its strategic location, clean and spacious rooms, quality breakfast and friendly staff. Minor areas for improvement include certain room fixtures, parking logistics and bed comfort, but these do not overshadow the generally positive guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel is listed as pet-friendly and provides air-conditioned rooms with free Wi-Fi, a spa, restaurant, room service, and free private parking. Contact the hotel directly to confirm their pet policy and any associated fees.
Dogs Stay Free
Hotel with Parking
This hotel is a popular choice among travelers and offers parking facilities. Its central location provides easy access to nearby attractions.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Room Types
Suite with Hot TubThis superior and larger room features a minibar, air conditioning, a flat-screen TV with cable channels, a dining area, a hot tub and a private bathroom fitted with a shower. Bed linen and towels are also provided.
Standard Family RoomThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Queen SuiteFeaturing a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. This suite features a minibar, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Superior Family RoomThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Double RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 bedroom and 1 bathroom with a shower. Boasting a balcony, this apartment also offers a minibar, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Double RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Triple RoomThis air-conditioned triple room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Quadruple RoomThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 4 beds.
Standard Double RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Family RoomThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Family RoomThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Map Hotel enjoys an excellent, very good and central location in the heart of the city. Guests consistently praise its proximity to restaurants, gas stations and the public market, highlighting the convenience of easy access to various city services. Its positioning in the city center allows visitors to explore everything on foot, making it ideal for those who prefer not to drive. Reviewers appreciate the attentive staff and the cleanliness of the hotel, alongside the good breakfast provided. The combination of its strategic location and quality service makes Map Hotel a favorable choice for travelers.
Breakfast
The breakfast at Map Hotel receives generally positive feedback from guests, often described as very good or excellent. Guests consistently appreciate the variety of items available, including cheese bread, fruits and cappuccino. Many emphasize the completeness and quality of the breakfast and some highlight specific aspects like the exceptional shower and overall cleanliness of the venue. However, a few guests note areas for improvement, such as an earlier start time and more options for people with dietary restrictions. Despite some minor critiques about limited fruit and gluten-free choices, the breakfast is widely regarded as satisfactory and a solid start to the day for most visitors.
Rooms
Map Hotel boasts rooms that are consistently described as spacious, comfortable and well-equipped. Guests appreciate the cleanliness and size of the rooms, noting that they are well-suited for families due to the quiet environment. Many highlighted the well-ventilated rooms with great light, even mentioning the delight of catching the sunrise from their room. The presence of balconies in some rooms adds an extra charm for guests who enjoy outdoor space.
Service at the hotel is highly praised for being well-prepared and impeccable, enhancing the overall positive experience. Clean and comfy rooms come well-furnished to meet guests' needs with several reviews pointing out the comfort of the beds and the overall room amenities.
However, there are some areas for improvement. A few guests have noted uncomfortable beds and issues with bathroom fixtures, such as a loud internal fan and a falling door lock. The absence of blackout curtains and reports of mold in some rooms indicate that occasional maintenance lapses can occur.
Despite these minor drawbacks, the overall feedback suggests that Map Hotel provides a comfortable and pleasant stay with particularly high marks for room space, cleanliness and service.
Beds
The beds at Map Hotel receive mixed reviews from guests. Many highlight that the beds are comfortable with several noting the spacious rooms and overall quality of the beds. Numerous visitors appreciate the comfortable sleeping experience provided. However, there are also comments about the beds being hard, old and uncomfortable for some guests. Issues such as mattresses being larger than the bed frames and an occasional musty smell in the room have been mentioned. Overall, while a good number of guests find the beds very comfortable, there are sporadic reports of discomfort due to various factors.
Cleanliness
Map Hotel receives high marks for its cleanliness with many guests praising the exceptionally clean and fragrant rooms. Impeccable hygiene is a common theme with numerous comments highlighting the cleanliness and spaciousness of the bathrooms. Regular cleaning ensures that rooms are consistently well-maintained. While a few reviews noted that the cleanliness left much to be desired, the majority of guests found the hotel spotless and well-kept. The combination of clean and comfortable rooms along with attentive staff adds to the overall positive experience. The hotel's cleanliness is complemented by its good location, making it a favorable choice for travelers seeking both comfort and convenience.
Staff
The staff at Map Hotel consistently receive high praise for their kindness, attentiveness and overall helpfulness. Guests frequently noted that the service provided is excellent with everyone from the kitchen staff to the reception team being described as friendly and polite. The breakfast is also commended as good, complimented by the attentive service throughout the hotel. However, there are occasional notes of dissatisfaction, particularly regarding some reception services, specifically during the night and isolated instances where the reception staff failed to greet or assist guests adequately. Despite a few negative mentions, the general consensus is that the hotel staff contribute significantly to a positive guest experience.
Parking
Map Hotel offers a mix of both challenges and conveniences when it comes to parking. Guests have praised the hotel's good location and the availability of covered private parking, which provides a secure place for vehicles. However, some aspects of the parking experience appear to be less favorable. The parking lot can be quite tight for maneuvering and there have been instances when it was already full, unable to accommodate all guests. Additionally, the parking area is located outside the building, which could be a minor inconvenience for some. While the entrance lobby of the hotel is beautiful and spacious, making an initial good impression, the garage itself is small and requires leaving the car key at the reception, which left some guests feeling uncomfortable. Overall, while parking is available and conveniently located, improvements in space and accessibility could enhance the guest experience.
No, Map Hotel doesn't have any pool.
No, a spa isn't available at Map Hotel.
Yes, Map Hotel welcomes dogs.
Yes, parking facilities are available at Map Hotel.