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Summary of reviewsBest Western Plus The Inn & Suites at the Falls enjoys a prime location nestled by the tranquil Wappingers Creek, offering guests a peaceful and picturesque retreat. The serene riverfront views and quiet ambiance make it an ideal escape for those seeking a balance between relaxation and convenience. Guests appreciate its proximity to major attractions in the mid-Hudson Valley area, including Poughkeepsie, Vassar College, and the Empire State bike trail.
The hotel offers a breakfast experience that receives positive feedback, described as wonderful and above average for chain hotels. Guests enjoy a diverse selection, including fresh waffles and healthy options, all accompanied by scenic views of the creek. While there is occasional feedback suggesting room for improvement, the breakfast generally provides a satisfying start to the day.
The rooms impress with their comfort, cleanliness, and spaciousness. Guests highlight the modern, well-maintained accommodations, with decor complementing the serene environment. The beds and pillows are notably comfortable, ensuring a restful night's sleep. The suites offer generous space with separate living areas, and the bathrooms are recognized for their size and functionality.
Cleanliness is a standout feature, with guests consistently praising the spotless and well-maintained rooms. The hotel's commitment to cleanliness extends throughout the property, contributing to a cozy and inviting atmosphere. Staff interactions also receive high marks, with the team praised for their friendliness, helpfulness, and professionalism. Notable individuals like Oretha and Maggie enhance the guest experience through their warmth and attentiveness.
The beds are a highlight of the guest experience, celebrated for their comfort and accommodating pillows. Though there are occasional mentions of firmness and bed covers needing improvement, the overall impression is one of restful and pleasant sleep. Overall, Best Western Plus The Inn & Suites at the Falls provides a comfortable, clean, and welcoming environment, making it highly recommended for travelers seeking both relaxation and easy access to local attractions.
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