Hôtel et SPA du Château
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Summary of reviewsHôtel et SPA du Château is broadly well-regarded for offering a serene and scenic retreat with a convenient location. Its setting, nestled near La Rochelle, provides easy access to the city, the Île de Ré and nearby attractions, all while maintaining a peaceful ambiance. Guests enjoy the hotel's spacious, comfortable rooms with modern amenities and lovely views, contributing to a restful and enjoyable stay.
Breakfast at the hotel receives positive feedback for its generous and varied offerings, including fresh fruits, gluten-free options and high-quality items like Dammann tea, often considered a highlight of the stay. Dinner experiences also garner praise for good quality cuisine and a pleasant atmosphere, though some guests note limited menu choices and occasional service lapses.
The cleanliness of the rooms is usually appreciated with many guests noting the well-maintained and spotless conditions. However, some common areas, particularly the spa and pool, require better upkeep. The staff at the hotel are frequently commended for their friendliness, professionalism and willingness to assist guests, although occasional lapses in service are mentioned.
The spa and wellness facilities at Hôtel et SPA du Château receive mixed reviews. While many guests enjoy the quality treatments, pleasant pool area and accessible hammam, others find the facilities outdated and in need of maintenance. Similarly, while the pool area is often described as beautiful and relaxing, a few guests note issues like temperature and chlorine levels.
Parking at the hotel is a highlight for many with free, spacious and secure onsite parking available. Guests appreciate the convenience this adds to their stay. Beds and bedding at the hotel also receive high marks for comfort, ensuring guests leave well-rested.
WiFi connectivity, however, is a consistent point of contention with many guests finding the internet service unreliable. Lastly, while the hotel aims to deliver a luxurious four-star experience, some guests feel it falls short due to issues with maintenance and service in certain areas.
In summary, Hôtel et SPA du Château offers a largely positive experience with its serene location, comfortable rooms and friendly staff, though there are areas that could benefit from improvement to fully meet the expectations of a four-star establishment.
Categories
Breakfast at the hotel receives positive feedback for its generous and varied offerings, including fresh fruits, gluten-free options and high-quality items like Dammann tea, often considered a highlight of the stay. Dinner experiences also garner praise for good quality cuisine and a pleasant atmosphere, though some guests note limited menu choices and occasional service lapses.
The cleanliness of the rooms is usually appreciated with many guests noting the well-maintained and spotless conditions. However, some common areas, particularly the spa and pool, require better upkeep. The staff at the hotel are frequently commended for their friendliness, professionalism and willingness to assist guests, although occasional lapses in service are mentioned.
The spa and wellness facilities at Hôtel et SPA du Château receive mixed reviews. While many guests enjoy the quality treatments, pleasant pool area and accessible hammam, others find the facilities outdated and in need of maintenance. Similarly, while the pool area is often described as beautiful and relaxing, a few guests note issues like temperature and chlorine levels.
Parking at the hotel is a highlight for many with free, spacious and secure onsite parking available. Guests appreciate the convenience this adds to their stay. Beds and bedding at the hotel also receive high marks for comfort, ensuring guests leave well-rested.
WiFi connectivity, however, is a consistent point of contention with many guests finding the internet service unreliable. Lastly, while the hotel aims to deliver a luxurious four-star experience, some guests feel it falls short due to issues with maintenance and service in certain areas.
In summary, Hôtel et SPA du Château offers a largely positive experience with its serene location, comfortable rooms and friendly staff, though there are areas that could benefit from improvement to fully meet the expectations of a four-star establishment.
Hotel near Golf Courses
This hotel features a golf course within 3 km, specifically benefiting from its direct proximity to Golf de la Prée La Rochelle, an 18-hole course. Guests can enjoy a spa experience alongside convenient golf access.
Hotel with Spa
Located less than 5 minutes from La Rochelle, this hotel offers a spa in a peaceful, green setting. The spa provides a relaxing environment for guests seeking wellness treatments.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
Located near La Rochelle in Lagord, this hotel provides fully equipped rooms capable of hosting 20 to 180 people for seminars, meetings, and business trips. It also features a business center.
Hotel with Indoor Pool
Set within a renovated château, this hotel offers a heated indoor pool as part of its Equatoria spa, which also includes a hammam, sauna, and various massages and treatments, providing a tranquil and luxurious setting.
Hotel with Heated Pool
Features an indoor heated swimming pool, hammam and spa. It provides a relaxing atmosphere, close to La Rochelle and Île de Ré.
Boutique-style Hotel
Historic Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in a beautiful and tranquil setting, Hôtel et SPA du Château enjoys an excellent location that balances serenity with accessibility. The hotel is situated a short drive from La Rochelle, making it an ideal base for exploring the city without the hustle and bustle. Guests appreciate the quiet environment, complemented by the property's proximity to the Port of La Rochelle, the Île de Ré and the local airport, which is convenient for early flights.
The hotel's easy access and convenient parking further enhance its appeal. Ideal for those who enjoy cycling, it offers direct routes to Île de Ré and the surrounding areas. The location is also praised for its closeness to shops, restaurants and attractions, making it a suitable spot for sightseeing.
The tranquil nature of the location is highly valued, providing a peaceful retreat after a day of exploration. The spacious and comfortable rooms, along with the scenic park surrounding the hotel, contribute to a relaxing stay. Overall, guests find the hotel's position perfect for both enjoying the quiet surroundings and venturing into the nearby vibrant city of La Rochelle.
Upon examining numerous guest reviews of 'Hôtel et SPA du Château,' certain patterns emerge regarding the hotel's breakfast offerings. Many reviewers praised the breakfast as generous, hearty and varied, highlighting the extensive selection available at the buffet. Guests appreciated the inclusion of fresh fruits, gluten-free options, delicious waffles and high-quality items like Dammann tea. The breakfast room was described as spacious with a pleasant view and the overall breakfast experience received positive mentions for being truly excellent and even a highlight of their stay.
However, some guests felt that the breakfast was overpriced for what was offered with a recurring note of the €15 charge per person. There were comments about the lack of variety and quality issues such as lukewarm food, dry scrambled eggs and industrial orange juice instead of freshly squeezed. Service issues were also noted with instances of no staff present, missing items and unclean conditions in the breakfast room. Despite these criticisms, the overall sentiment towards the breakfast leaned more positive with descriptors like generous, well-stocked and diverse coming frequently into play.
Hôtel et SPA du Château's dining experiences have garnered a mix of opinions from guests with a notable emphasis on the positive aspects. The hotel’s restaurant is frequently described as offering good quality cuisine with a simple yet effective menu. The service often receives praise for being attentive and friendly, contributing to a pleasant dining atmosphere. Various guests mentioned the restaurant as very beautiful and pleasant, contributing to the overall dining enjoyment.
However, reviews do highlight some inconsistencies such as limited menu choices, occasional issues with food temperature and less frequent but noteworthy service lapses. Despite these mixed experiences, the restaurant has been appreciated for its good, sometimes exceptional, meals. The breakfast and dinner services are particularly highlighted with several mentions of delicious and high-quality offerings.
The setting of the dining area is also noted to be very attractive, although some guests found it noisy or cold. Instances of the restaurant being closed or understaffed are also mentioned, which might lead to inconvenience. Nonetheless, most reviews suggest that the overall dining experience at Hôtel et SPA du Château is enjoyable and adds to the charm of the stay at this elegant château.
Hôtel et SPA du Château boasts a series of impressive reviews, particularly centered around the spaciousness and comfort of its rooms. Guests repeatedly highlight the large, clean and well-decorated rooms, noting their modern amenities such as heated towel racks, Nespresso machines and mini-bars. The bathrooms are equally appreciated with many describing them as beautiful, equipped and featuring large showers and separate toilets.
The rooms are often described as very comfortable with high-quality bedding contributing to a restful stay. Many guests appreciate the quiet environment with rooms offering lovely views over the garden or the park, adding to the serene atmosphere of the château. The rooms, though sometimes described as a bit outdated in decor, generally meet or exceed expectations with their unique layouts, such as having baths in the bedrooms or two-level arrangements.
The cleanliness and maintenance of the rooms are frequently praised with most guests finding them impeccably clean and well-equipped with toiletries and bathrobes. The large, soundproofed rooms provide a peaceful retreat and many guests mention the chic and elegant style of the accommodations.
On the downside, some reviews mention that certain rooms feel a bit worn or old-fashioned and there's the occasional critique of the rooms being too small for a double occupancy. However, these are minor points in the context of overwhelmingly positive feedback about room size, comfort and overall quality.
In conclusion, the rooms at Hôtel et SPA du Château are highly regarded for their spaciousness, comfort and cleanliness, ensuring a pleasant and restful stay in a charming setting.
At Hôtel et SPA du Château, guests consistently praise the high level of comfort provided by the beds and bedding. Visitors frequently describe the beds as comfortable and many highlight the exceptional quality of the bedding with terms like "top-notch" and "amazing" being common. Various mentions of "super comfy" and "extra comfortable" beds underscore a uniformly positive sleeping experience.
While a few guests noted the beds consisted of two single beds pushed together, this did not detract significantly from the overall comfort. Bedding is often singled out for its quality, contributing to an excellent night's sleep. Some reviews do mention the mattresses and pillows being not firm enough for their preference, but these comments are in the minority.
The rooms themselves also receive accolades for their spaciousness and cleanliness, further enhancing the stay experience. Overall, Hôtel et SPA du Château seems to deliver on its promise of comfort, ensuring guests leave well-rested and satisfied.
Hôtel et SPA du Château has received varied feedback regarding its cleanliness. Many guests have applauded the hotel for its impeccably clean rooms, emphasizing the great cleanness and spotless condition of the accommodations. Large, clean rooms and well-kept, beautiful places have been frequently mentioned, contributing to a pleasant and quiet stay. Guests have also noted clean and pleasant bathrooms with regular cleaning ensuring a fresh atmosphere.
However, several reviews highlight areas that require improvement. Common complaints include dirty windows, spider webs and mold in various spots such as window frames and showers. Hygiene issues have also been pointed out, particularly in the spa relaxation area and around the pool. Specific instances such as dirty fridges, stained floors and leftover dirt on stairs and doors have been mentioned.
Overall, while many guests were satisfied with the cleanliness of their rooms and the hospitality of the staff, there are clear indications that the hotel needs to enhance its maintenance and cleaning protocols, especially in common areas and specific facilities like the spa and pool.
Visitors to Hôtel et SPA du Château often highlight the high quality of service provided by the hotel's staff. Guests consistently commend the team for being friendly, helpful and professional. Many reviews note the warm and efficient reception, where staff are described as welcoming and courteous, going out of their way to assist with things like early morning taxi bookings, ensuring a seamless experience for guests.
Several guests make special mentions of individuals, such as Mrs. M, who is frequently described as extremely kind and professional, as well as Djovanny, who stands out with positive remarks. Overall, the reception staff receives particular praise for their approachability and accommodating nature. The bar and restaurant teams are also appreciated for their attentiveness and friendliness, contributing to an enjoyable dining experience.
However, not all feedback is uniformly positive. Some reviews indicate lapses in availability and attentiveness and a few guests felt that staff could be more cheerful and communicative. Despite these occasional critiques, the predominant narrative revolves around the friendly, polite and helpful demeanor that most of the staff exhibits, ensuring that guests feel welcomed and well-cared for throughout their stay.
At Hôtel et SPA du Château, the WiFi quality seems to vary significantly across different areas of the hotel. Several guests have found the internet connectivity to be intermittent, slow or even nonexistent, particularly in the rooms and on the ground floor. Reviews frequently mention a poor or weak WiFi signal, making it challenging to stay connected consistently. While one guest noted a great WLAN experience, this appears to be an exception rather than the norm. Overall, while the hotel offers many amenities, reliable internet access might not be one of its strong points.
Hôtel et SPA du Château offers a mixed experience in its spa and wellness facilities. Highlights include a very good quality spa with top-notch treatments and massages. Guests appreciated the large, beautiful pool and the accessible hammam. The sauna and steam room provided wonderful relaxation moments, although the spa's rustic ambiance and minimalist features received some criticisms. The wellness center, despite being located in the basement, was pleasant and accessible with a nice poolside area offering herbal tea.
However, there were issues with the spa's maintenance. Multiple reviews cited equipment out of order, such as the sauna and steam room, which were sometimes cold or entirely nonfunctional. The spa facilities were often described as outdated and in need of refreshing with some areas not clean and suffering from issues like mold. Additionally, the absence of a jacuzzi and minimal spa facilities were noted disappointments. Noise from the steam production mechanism and an overly warm pool area also detracted from the relaxing atmosphere.
Overall, while the quality of the spa treatments and the pleasant pool area were appreciated, the inconsistent condition and limited facilities of the spa left room for improvement.
Hôtel et SPA du Château boasts a picturesque and inviting pool area that many guests have appreciated. The pool is often described as nice, beautiful and a perfect place to relax after exploring La Rochelle. Visitors enjoy the clean, calm and modern facilities with the indoor swimming pool and hammam being particularly well-regarded. The pool's temperature and cleanliness have generally received positive feedback, making it a pleasant spot to cool off or simply unwind.
However, some reviews mention a few challenges. Issues with chlorine and occasional noise from the spa pool machinery have been noted. A few guests felt the pool was too cold or observed that it sometimes needed better maintenance, highlighting problems like a broken pool ladder and cleanliness issues. Despite these points, the pool remains a valued feature of the hotel, appreciated for its relaxing environment and the convenience it offers to guests.
Guests generally commend the parking facilities at Hôtel et SPA du Château. The hotel offers convenient and free onsite parking, which many found to be a significant advantage. Reviewers appreciated the spaciousness and ease of parking with plenty of spaces available directly in front of the property. The secure parking was particularly noted, making guests feel confident in leaving their vehicles, including motorcycles and bicycles, on the premises. Some guests mentioned that the parking facilities were a highlight, describing them as large and very good, while a few pointed out minor issues like low parking spaces or views of the parking lot from their rooms. Overall, the parking arrangements at the hotel received positive feedback with just a few minor exceptions.
Hôtel et SPA du Château aims to offer a luxurious four-star experience, but falls short in several critical areas according to recent guest reviews. While the reception staff is praised for their friendliness, significant issues tarnish the overall experience. Many guests feel that the hotel does not live up to the four-star rating, citing subpar service and inadequate facilities. Specific complaints include poor maintenance of amenities like the hammam and pool, as well as a serious lack of cleanliness. Additionally, some guests found the hotel difficult to locate, possibly due to their navigation systems. The general consensus is that the hotel offers poor value for money and does not meet the expectations typically associated with a four-star establishment.
The heated pool at Hôtel et SPA du Château receives favorable comments for its appealing presence with guests appreciating it as a good facility and mentioning how refreshing it is. Phrases like "heated indoor pool" and "morning warm pool water" highlight its allure, especially after a day out. Despite these positive remarks, there are mixed feelings about the temperature; some guests found it not warm enough, contrary to its advertised feature. Nonetheless, the heated pool remains a notable aspect of the hotel's amenities.
The indoor pool at Hôtel et SPA du Château is a highlight for many guests, offering a comfortable and relaxing experience. Described as heated and often praised for its warmth, especially in the mornings, it provides an excellent environment to unwind, whether after a busy day of training or simply for leisure. Guests appreciate its cleanliness and the pleasant atmosphere. However, some feedback mentions that the pool can be too cold at times and issues with its condition, including traces of mold. Despite these concerns, the spa-like amenities, including the steam room, complement the overall positive experience.
Nestled in the serene countryside near La Rochelle, 'Hôtel et SPA du Château' is a majestic retreat that seamlessly blends historic charm with modern comforts. The property, an impressively preserved ancient castle, boasts a stunning facade and beautiful building that has been skillfully renovated to offer both comfort and a unique historical ambiance. Guests have consistently highlighted the beautiful castle setting, enjoying the peaceful and quiet surroundings of this venerable building. The historic hallways and charming old architecture create a spectacular castle ambiance, making it a highly recommended destination for those seeking a tranquil and culturally rich escape.
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Location
The hotel's easy access and convenient parking further enhance its appeal. Ideal for those who enjoy cycling, it offers direct routes to Île de Ré and the surrounding areas. The location is also praised for its closeness to shops, restaurants and attractions, making it a suitable spot for sightseeing.
The tranquil nature of the location is highly valued, providing a peaceful retreat after a day of exploration. The spacious and comfortable rooms, along with the scenic park surrounding the hotel, contribute to a relaxing stay. Overall, guests find the hotel's position perfect for both enjoying the quiet surroundings and venturing into the nearby vibrant city of La Rochelle.
Breakfast
However, some guests felt that the breakfast was overpriced for what was offered with a recurring note of the €15 charge per person. There were comments about the lack of variety and quality issues such as lukewarm food, dry scrambled eggs and industrial orange juice instead of freshly squeezed. Service issues were also noted with instances of no staff present, missing items and unclean conditions in the breakfast room. Despite these criticisms, the overall sentiment towards the breakfast leaned more positive with descriptors like generous, well-stocked and diverse coming frequently into play.
Dinner
However, reviews do highlight some inconsistencies such as limited menu choices, occasional issues with food temperature and less frequent but noteworthy service lapses. Despite these mixed experiences, the restaurant has been appreciated for its good, sometimes exceptional, meals. The breakfast and dinner services are particularly highlighted with several mentions of delicious and high-quality offerings.
The setting of the dining area is also noted to be very attractive, although some guests found it noisy or cold. Instances of the restaurant being closed or understaffed are also mentioned, which might lead to inconvenience. Nonetheless, most reviews suggest that the overall dining experience at Hôtel et SPA du Château is enjoyable and adds to the charm of the stay at this elegant château.
Rooms
The rooms are often described as very comfortable with high-quality bedding contributing to a restful stay. Many guests appreciate the quiet environment with rooms offering lovely views over the garden or the park, adding to the serene atmosphere of the château. The rooms, though sometimes described as a bit outdated in decor, generally meet or exceed expectations with their unique layouts, such as having baths in the bedrooms or two-level arrangements.
The cleanliness and maintenance of the rooms are frequently praised with most guests finding them impeccably clean and well-equipped with toiletries and bathrobes. The large, soundproofed rooms provide a peaceful retreat and many guests mention the chic and elegant style of the accommodations.
On the downside, some reviews mention that certain rooms feel a bit worn or old-fashioned and there's the occasional critique of the rooms being too small for a double occupancy. However, these are minor points in the context of overwhelmingly positive feedback about room size, comfort and overall quality.
In conclusion, the rooms at Hôtel et SPA du Château are highly regarded for their spaciousness, comfort and cleanliness, ensuring a pleasant and restful stay in a charming setting.
Beds
While a few guests noted the beds consisted of two single beds pushed together, this did not detract significantly from the overall comfort. Bedding is often singled out for its quality, contributing to an excellent night's sleep. Some reviews do mention the mattresses and pillows being not firm enough for their preference, but these comments are in the minority.
The rooms themselves also receive accolades for their spaciousness and cleanliness, further enhancing the stay experience. Overall, Hôtel et SPA du Château seems to deliver on its promise of comfort, ensuring guests leave well-rested and satisfied.
Cleanliness
However, several reviews highlight areas that require improvement. Common complaints include dirty windows, spider webs and mold in various spots such as window frames and showers. Hygiene issues have also been pointed out, particularly in the spa relaxation area and around the pool. Specific instances such as dirty fridges, stained floors and leftover dirt on stairs and doors have been mentioned.
Overall, while many guests were satisfied with the cleanliness of their rooms and the hospitality of the staff, there are clear indications that the hotel needs to enhance its maintenance and cleaning protocols, especially in common areas and specific facilities like the spa and pool.
Staff
Several guests make special mentions of individuals, such as Mrs. M, who is frequently described as extremely kind and professional, as well as Djovanny, who stands out with positive remarks. Overall, the reception staff receives particular praise for their approachability and accommodating nature. The bar and restaurant teams are also appreciated for their attentiveness and friendliness, contributing to an enjoyable dining experience.
However, not all feedback is uniformly positive. Some reviews indicate lapses in availability and attentiveness and a few guests felt that staff could be more cheerful and communicative. Despite these occasional critiques, the predominant narrative revolves around the friendly, polite and helpful demeanor that most of the staff exhibits, ensuring that guests feel welcomed and well-cared for throughout their stay.
Wi-Fi
Spa
However, there were issues with the spa's maintenance. Multiple reviews cited equipment out of order, such as the sauna and steam room, which were sometimes cold or entirely nonfunctional. The spa facilities were often described as outdated and in need of refreshing with some areas not clean and suffering from issues like mold. Additionally, the absence of a jacuzzi and minimal spa facilities were noted disappointments. Noise from the steam production mechanism and an overly warm pool area also detracted from the relaxing atmosphere.
Overall, while the quality of the spa treatments and the pleasant pool area were appreciated, the inconsistent condition and limited facilities of the spa left room for improvement.
Pool
However, some reviews mention a few challenges. Issues with chlorine and occasional noise from the spa pool machinery have been noted. A few guests felt the pool was too cold or observed that it sometimes needed better maintenance, highlighting problems like a broken pool ladder and cleanliness issues. Despite these points, the pool remains a valued feature of the hotel, appreciated for its relaxing environment and the convenience it offers to guests.
Parking
4 Star
Heated Pool
Indoor Pool
Historic
Yes, Hôtel et SPA du Château has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hôtel et SPA du Château.
Yes, Hôtel et SPA du Château welcomes dogs.
Yes, parking facilities are available at Hôtel et SPA du Château.
No, Hôtel et SPA du Château doesn't have a gym.
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