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Summary of reviewsPiergiorgio Palace Hotel enjoys an exceptional location that strikes a perfect balance between tranquility and accessibility. Nestled on a quiet side street, it is just a short walk from the lively center of Sosua, making it convenient for guests to visit local bars, restaurants and beaches. The hotel’s cliffside position offers spectacular oceanfront views, particularly from its terraces and balconies, making it a picturesque spot for watching sunsets. Additionally, the historical architecture adds to its charm.
The breakfast experience at the hotel receives generally positive feedback. Many guests compliment the quality and variety of the buffet-style offerings, including fresh fruits, juices and coffee, which they found to be a delightful start to the day. In particular, the Dominican breakfast is well-received, often enjoyed along with the striking view of the beach. However, some guests felt that the variety could improve and noted occasional lapses in replenishing the food.
Dinner at the hotel garners praise for its food quality with many guests enjoying delicious meals served with beautiful views. Though some found the food at the bar and restaurant to be inconsistent and overpriced, the overall consensus is positive.
The rooms present a mixed picture. While they are spacious and offer beautiful sea views, many guests feel they are outdated and in need of renovation. Issues with broken furniture, hard beds and cleanliness detract from the overall comfort. Additionally, some amenities listed online, such as functioning TVs and safes, are sometimes missing or non-functional.
Cleanliness at the hotel also shows inconsistency. While some guests praise their clean rooms and the well-maintained environment, others report significant issues, including dirty rooms, bathrooms with bad odors and old, crusty towels. The aging property itself is noted to be in need of urgent restoration.
The hotel staff is frequently highlighted for their friendliness and attentiveness, contributing positively to the guest experience. Many reviews mention the helpful and welcoming nature of the staff, particularly at the reception. However, there are areas noted for improvement, including instances of inattentiveness and a need for further training.
The Wi-Fi service is generally strong and fast in specific areas like the dining room, yet it can be inconsistent with occasional connectivity issues and limited availability in guest rooms.
The pool area is well-maintained and praised for its cleanliness. Guests find it inviting and particularly suitable for children. Despite a few instances of unavailability due to maintenance, it remains a pleasant feature of the hotel.
While the hotel does not have direct beach access, it is conveniently close to Playa Sosua and Playa Alicia, allowing guests to easily enjoy the seaside.
Overall, Piergiorgio Palace Hotel offers breathtaking views and a prime location that appeal to many guests. However, it falls short of its advertised 4-star rating due to outdated rooms, inconsistent cleanliness and a need for renovation. The friendly staff and picturesque surroundings provide a welcoming environment, but there is evident potential for improvement in operational efficiency and overall maintenance.
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