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Summary of reviewsGundersen Hotel & Suites offers a near-perfect blend of convenience, comfort and service that caters to a wide range of travelers. Situated in a slightly tranquil yet accessible location close to downtown La Crosse, the hotel provides easy access to essential destinations, including Gundersen Hospital and Viterbo University, making it an ideal choice for both medical visits and local events. Parking is plentiful, free and hassle-free, further enhancing convenience for guests.
The hotel's accommodations are highly appreciated for their impeccable cleanliness, spaciousness and modern amenities. Guests praise the large, well-appointed rooms, featuring stylish decor, walk-in showers and efficient workspace arrangements. The overall ambiance is quiet and restful, even though occasional noise from traffic or adjoining rooms might be noted. Suites with full kitchens add a homely touch for extended stays.
The breakfast offerings at Gundersen Hotel & Suites stand out, often exceeding guest expectations. A varied menu that includes hot items like scrambled eggs and bacon, as well as gluten-free and healthier options, ensures a satisfying start to the day. Although there are minor issues like powdered eggs or items running out quickly, these rarely detract from the overall positive experience.
WiFi connectivity is generally reliable and meets the needs of both business and leisure travelers, although minor improvements could elevate the experience. The hotel’s indoor pool, though small and sometimes cool, is a welcome amenity for relaxation, featuring extended hours for convenience.
Families feel particularly welcome at the hotel with kid-friendly food options and amenities that cater to both short and extended stays. The pet-friendly policy, which includes no additional fees, is a significant positive for guests traveling with dogs, despite occasional disturbances like barking.
The staff at Gundersen Hotel & Suites receive high marks for their friendliness and exceptional service, creating a warm and welcoming atmosphere. From the front desk to the breakfast area, the team is consistently helpful and courteous, enhancing the overall guest experience.
Business travelers are well-catered to with excellent facilities and a calm, productive environment, although the presence of only a single slow elevator and a lack of additional sitting areas could be slight drawbacks.
Overall, Gundersen Hotel & Suites successfully combines a strategic location, clean and comfortable accommodations, strong amenities and exceptional service to provide a highly satisfying experience for its guests. Show more
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Hotel near Ski Resorts
Based on its address on Clinic Court (54601), this hotel is estimated to be reasonably located for accessing Mt. La Crosse compared to hotels further north.
Dog Friendly Hotel
This hotel is pet-friendly and allows big dogs. It does not have a pet fee.
Hotel with Swimming Pool
This hotel is known for its clean facilities and wonderful pool, providing a great experience for guests looking to relax and enjoy their stay.
Heated Pool Indoor Pool
Hotel with Parking
The hotel offers free private parking and is appreciated for its convenient location. This makes it a practical choice for guests who value ease of parking.
EV charging stations
Hotel with EV Charging Stations
This hotel provides two electric vehicle charging stations for use with electric vehicles type 3R. Charging is complimentary for registered overnight guests. The hotel also offers an indoor pool and a 24-hour gym.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King StudioProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with streaming services, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Queen StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio features a flat-screen TV with streaming services, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
King Studio with Sofa BedOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV with streaming services, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Deluxe King SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a coffee machine, a seating area, a dining area as well as city views. The unit offers 2 beds.
Family SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with streaming services, a coffee machine, a seating area, a dining area as well as city views. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
Gundersen Hotel & Suites boasts a convenient and slightly tranquil location that perfectly balances proximity to essential destinations and a peaceful ambiance. Situated close to downtown La Crosse, the hotel is an ideal base for various activities, including events at nearby venues and visits to medical facilities such as Gundersen Hospital and Viterbo University. Visitors appreciate the easy access and parking, making it effortlessly convenient to reach the hotel and explore the surrounding area.
Guests frequently highlight the hotel’s impeccable cleanliness and comfortable accommodations. Despite its bustling vicinity near a hospital and a major highway, the hotel maintains a quiet residential neighborhood feel, ensuring a restful stay. For those with medical appointments or visiting family at the nearby campus, the location couldn't be more ideal.
The short drive to downtown La Crosse means nightlife, restaurants and shopping are easily accessible, though not typically within walking distance for most guests. However, those seeking hospital visits or planning to attend specific local events find the hotel’s location particularly useful.
Overall, Gundersen Hotel & Suites offers an excellent base for both convenience and comfort, catering well to the needs of visitors attending medical appointments, visiting students or exploring the local attractions of La Crosse.
Breakfast
The breakfast offerings at Gundersen Hotel & Suites receive overwhelmingly positive feedback from guests. Guests frequently praise the breakfast for being fantastic, delicious and exceeding expectations. They appreciate the variety of options available, including hot items like scrambled eggs, bacon and biscuits with gravy, as well as cold choices such as yogurt, fruit and pastries. Many highlight the inclusion of gluten-free items and note the healthier options provided.
The availability of coffee, tea and soda 24/7 is a well-liked perk, adding to the convenience and comfort of the stay. The breakfast service is commonly described as excellent with helpful and friendly staff attending to guests' needs.
However, some areas for improvement are noted. Issues such as powdered eggs, breakfast running out quickly and certain items being cold (like omelets and hash browns) are mentioned. The use of plastic/styrofoam dishes instead of real cutlery and plates disappoints some. Additionally, the breakfast selection could be broader and fresher, although these critiques seem to be the exception rather than the rule.
Overall, Gundersen Hotel & Suites offers a substantial and varied breakfast that tends to satisfy most guests, making their stay more enjoyable and starting their days off on a positive note.
Rooms
Gundersen Hotel & Suites offers a delightful staying experience with its spacious, clean and modern rooms. Guests repeatedly praise the large size of the rooms and the convenience of modern amenities such as walk-in showers, updated furnishings and efficient workspaces with plenty of electrical outlets. The stylish decor and beautiful, well-lit bathrooms add a touch of elegance to each stay.
The comfort of the rooms is a highlight with many reviews mentioning quiet, well-maintained spaces ideal for rest and relaxation. The hotel ensures rooms are clean beyond expectation and many appreciate the spaciousness, which even allows for activities like yoga. Moreover, suites with full kitchens are available for those seeking a more homely experience.
For travelers looking for modern comforts, the large windows offer lovely views of La Crosse and the surrounding bluffs, while effective room temperature control enhances comfort. Rooms equipped with items like a Keurig coffee maker, microwave and fridge cater to convenience, making longer stays more enjoyable.
Despite occasional noise from adjoining rooms or street traffic, the overall vibe is quiet and restful, especially on higher floors. Some areas might show minor signs of wear, but rooms are generally described as well-appointed and up to modern standards. The hotel successfully balances space, cleanliness and comfort, ensuring a pleasant stay for both short and extended visits.
Beds
Gundersen Hotel & Suites offers a mixed experience when it comes to their beds, according to guest reviews. On the positive side, a significant number of guests reported the beds as being comfortable, supportive and clean with many waking up feeling refreshed. Descriptions such as exceptionally comfortable, plush and very comfortable were frequently mentioned.
However, there were also numerous comments about the beds being too firm with some guests experiencing discomfort or even backache. A few reviews indicated that the mattresses were either too firm or too hard, leading to an uncomfortable sleep experience for some. There were also mentions of beds being lumpy or needing replacement.
While the comfort of the beds at Gundersen Hotel & Suites generally receives praise, potential guests should be aware that individual preferences for mattress firmness may affect their overall sleep experience. Overall, the beds seem to suit those who prefer a firmer mattress, but may not be ideal for everyone.
Cleanliness
Gundersen Hotel & Suites receives high praise for its exceptional cleanliness. Guests repeatedly highlight that the property is "super clean," "up to date," and "very well maintained." The rooms are described as "spotlessly clean," "spacious," and "comfortable," providing a fresh and modern atmosphere that guests find very inviting. The entire hotel, from public spaces to individual rooms, maintains a consistently high standard of cleanliness. Visitors appreciate the hotel's clean facilities, well-lit and bright spaces and note that the property itself is quiet and well-kept. Additionally, the amenities such as comfortable beds and a good breakfast contribute to an overall pleasant stay. Despite occasional reports of minor issues, the overwhelming consensus showcases Gundersen Hotel & Suites as one of the cleanest and well-maintained hotels, offering a refreshing and comfortable experience for its guests.
Staff
The staff at Gundersen Hotel & Suites receive overwhelmingly positive praise for their exceptional service and friendliness. Guests frequently mentioned that the front desk staff were particularly helpful and efficient, offering a warm welcome upon arrival. Many appreciated the accommodating nature of the staff, describing them as pleasant, thorough and courteous. The kindness and dedication of the employees were highlighted across numerous reviews with several guests singling out specific team members for their excellent customer service.
Guests also took note of the breakfast staff, who worked hard to keep the dining area clean and well-stocked. Despite a few isolated incidents of rudeness or unwelcoming behavior, the majority of interactions with the hotel's personnel were positive. The hotel’s management was noted for being understanding and apologetic in difficult situations, further enhancing the overall experience.
The general ambiance created by the staff was one of warmth and helpfulness, making guests feel at home. This consistent level of service from all departments contributed to a welcoming and enjoyable stay, even during challenging times like the COVID-19 pandemic. The frequent mentions of the staff's friendliness, helpfulness and willingness to go above and beyond suggest that Gundersen Hotel & Suites prioritizes excellent customer service, enhancing the guests' overall experience.
Wi-Fi
Gundersen Hotel & Suites offers complimentary WiFi to its guests, a feature that is generally well-received. The WiFi signal is deemed to be good by many, providing a reliable connection during their stay. Guests often describe the WiFi as adequate with several affirming it as satisfactory and free of charge. While the overall experience with the hotel's WiFi is positive, a few guests noted minor issues, such as the absence of a WiFi code on the key sleeve. Some reviews characterize the WiFi as okay, indicating that improvements could enhance the experience. Despite these occasional drawbacks, the WiFi usually meets the needs of travelers for both leisure and business purposes.
Pool
Gundersen Hotel & Suites offers a pool that receives mixed feedback from guests. The pool is small, which could be a drawback for those looking for a larger swimming area. However, it has the positive feature of being heated. Still, some guests have noted that the heated pool is not always as warm as expected, describing it as cold at times. The pool area opens early and closes late, which many guests appreciated for its flexibility and convenience. It's worth noting that the pool environment can sometimes be noisy, not being soundproof and on occasion, it has been reported as dirty. Despite these concerns, the pool remains a notable amenity, especially for those who value extended usage hours and a place for relaxation.
Parking
Gundersen Hotel & Suites is highly praised for its parking facilities, offering a large, well-lit and easy-to-access parking area that guests find incredibly convenient. The hotel provides ample free parking, ensuring that finding a spot is a hassle-free experience. Guests appreciate the dedicated parking spaces and describe parking at the hotel as easy, plentiful and a breeze. While there were mentions of a small parking lot, the overall sentiment remains positive, highlighting the availability and ease of parking. Additionally, the absence of parking fees adds to the appeal, making the parking situation at Gundersen Hotel & Suites a strong positive feature for travelers.
Family
Gundersen Hotel & Suites caters well to families and children, creating a pleasant experience for everyone. The family-friendly atmosphere is highlighted by various positive features that appeal especially to younger guests. With a wide variety of kid-friendly food options available, even picky eaters are well accommodated. Families, including those with pets, find the setting ideal for both short stays and longer reunions. Children consistently enjoy the facilities, making it a suitable choice for family weekends and brief getaways alike. The added touch of free soda is a hit among younger visitors, enhancing their overall stay.
Business
Gundersen Hotel & Suites offers excellent facilities and services tailored for business travelers. The hotel features great meeting rooms and an overall business-friendly environment, making it an ideal choice for those traveling for work. Guests commend the calm business atmosphere and the cleanliness of the updated facilities. Suites for guests provide perfect workspaces with nice desks that support efficient productivity. However, the hotel is noted to have a single, slow elevator and lacks additional sitting areas or hospitality rooms. Despite these minor points, Gundersen Hotel & Suites remains highly suitable for business stays.
Indoor Pool
Gundersen Hotel & Suites features an inviting indoor pool which consistently receives praise from guests. Descriptions highlight that the pool itself is nice and good, adding to the hotel's appeal. However, a recurring observation about the pool area is its relatively small and cramped space. Despite this, the pool's aesthetic appearance does not go unnoticed with guests noting its beautiful look. The indoor pool remains a notable amenity for visitors seeking relaxation during their stay.
Dog Friendly
Gundersen Hotel & Suites offers a fantastic experience for guests traveling with dogs. The hotel is highly praised for being pet-friendly with no extra fees for bringing dogs, which is a rare and appreciated policy. Guests highlight the comfort of the dog-friendly suites and the ample grass areas surrounding the hotel, making it convenient for dog walks. Many travelers felt that their pets were warmly welcomed, contributing to an overall excellent experience when traveling with pets. However, there are occasional mentions of disturbances such as dog barking at night and a few guests noted feeling less welcomed by the staff with their dogs. Despite these minor issues, the hotel’s commitment to being extremely friendly to pets and not charging extra fees makes it a top choice for pet owners.
Yes, Gundersen Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Gundersen Hotel & Suites.
Yes, Gundersen Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Gundersen Hotel & Suites.