Info
Summary of reviewsHotel Posada la Ermita in San Miguel de Allende enjoys widespread acclaim for its prime location, offering guests convenient access to downtown attractions, public transportation and markets. The hotel's beautiful colonial architecture and well-maintained gardens create a visually appealing environment, enhanced by spectacular panoramic views of the city from many of its spacious and comfortable rooms.
The friendly and accommodating staff are often praised for their excellent service, adding to the overall positive guest experience. However, there are mixed feelings about the breakfast with some guests appreciating its quality and presentation, while others found the options limited and overpriced. The dining experience in the hotel's Salazar restaurant receives positive feedback for its delicious food and well-priced offerings, although some visitors noted occasional menu limitations and the absence of room service.
The rooms are frequently described as spacious and charming, yet there are concerns about cleanliness and maintenance. Issues such as old furniture, dirty linens and the lack of air conditioning and hot water have been reported. Despite these drawbacks, the staff's attentiveness and the rooms' picturesque views contribute to an overall pleasant stay.
Cleanliness reviews are mixed with some guests highlighting the cleanliness of public areas and showers, while others report dirty carpets, mold and bad odors in the rooms. The pool area, although scenic, is often criticized for its cold water and occasional maintenance issues.
Although the hotel's historical charm and romantic ambiance make it an ideal setting for couples, some visitors felt that it did not fully meet the standards of a four-star hotel, mainly due to service and maintenance issues. The Wi-Fi service also presents a varied experience, working well for some but proving unreliable for others.
In summary, Hotel Posada la Ermita offers a charming and well-located stay with excellent views and a welcoming atmosphere. Nevertheless, it faces challenges with maintenance, cleanliness and some service areas, indicating potential for significant improvement to meet higher expectations.
Show moreRead review summaries for all categories
Categories
