Hotel with SpaThis five-star luxury resort provides an 'All Inclusive All Exclusive' experience. It features a theme park, Water World, and a relaxing spa with treatments, along with a private beach and multiple dining options.
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Summary of reviews related to the 'Spa' categoryThe spa at Rixos Water World Aktau receives a mix of comments, with several guests lauding its offerings. The hammam appears to be a standout feature, frequently described as spacious, warm, and a delightful aspect of the spa experience. Many guests thoroughly enjoyed the massages, which are often highlighted for their quality. Facial and full-body treatments are also positively noted, with mentions of specific staff delivering commendable service.
Despite these praises, not all experiences were flawless. Some guests expressed disappointment over certain aspects, such as the size of the pool and the functionality of the sauna and hammam at times. Additionally, there were remarks about unconventional policies, such as prohibiting the use of bathrobes from rooms throughout the hotel, requiring guests to change outside.
Overall, while the spa's services, especially the hammam, massages, and facial treatments, are often highly regarded, there are occasional criticisms concerning amenities and policies that might detract from the overall experience.
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