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Big Hotels with Swimming Pool in Kuching
13 HOTELS IN AND AROUND KUCHINGRanking can be influenced by the commissions we receive.
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Summary of reviews
UCSI Hotel Kuching generally garners positive reviews for its strategic location, especially for visitors attending events at the nearby convention center, owing to its close proximity and the convenience of walking to the venue. Guests also appreciate the serene views from their windows, further enhancing their experience. However, its distance from the town center and major attractions like the Kuching waterfront could be a downside for those looking to explore the city.
The breakfast buffet at the hotel offers a wide selection with a stunning view, which some guests appreciate. However, there are notable concerns regarding food temperature, variety and timely refilling of dishes, suggesting that the breakfast experience could use significant improvements.
Rooms at UCSI Hotel Kuching are praised for their cleanliness, spaciousness and comfort. Guests particularly enjoy the large rooms and bathrooms, comfortable beds and cozy ambiance of the lobby. The hotel also boasts a well-maintained swimming pool with great views. Some minor complaints include issues with tile work, occasional dirty bed linens and bathtub malfunctions, but these do not significantly detract from the overall positive feedback on the accommodations.
Cleanliness receives mixed reviews. While some guests commend the clean and spacious rooms, others report issues such as mildew smells, damp bedsheets, moldy grout and inadequately cleaned rooms and pool areas. These criticisms indicate a need for improved management and housekeeping standards.
Staff interactions also receive mixed feedback. Many guests find the staff friendly, helpful and accommodating, yet some have experienced disinterested and rude service, particularly from housekeeping and during the holiday season. Comments suggest that better training for student interns and employees might enhance the service quality.
The pool area is generally well-received with guests praising its beauty, peacefulness and the appealing infinity pool. The combination of the gym and pool is also appreciated. Minor drawbacks include the lack of loungers, chairs, towels and the early closure time at 7pm. Despite these small issues, the pool remains a largely positive feature of the hotel.
In summary, UCSI Hotel Kuching offers a convenient and comfortable stay, especially for those attending events at the nearby convention center. With spacious rooms, friendly staff and enjoyable amenities like the pool, it holds considerable appeal. Nevertheless, enhancements in breakfast service, cleanliness and staff training could further elevate the guest experience.
The breakfast buffet at the hotel offers a wide selection with a stunning view, which some guests appreciate. However, there are notable concerns regarding food temperature, variety and timely refilling of dishes, suggesting that the breakfast experience could use significant improvements.
Rooms at UCSI Hotel Kuching are praised for their cleanliness, spaciousness and comfort. Guests particularly enjoy the large rooms and bathrooms, comfortable beds and cozy ambiance of the lobby. The hotel also boasts a well-maintained swimming pool with great views. Some minor complaints include issues with tile work, occasional dirty bed linens and bathtub malfunctions, but these do not significantly detract from the overall positive feedback on the accommodations.
Cleanliness receives mixed reviews. While some guests commend the clean and spacious rooms, others report issues such as mildew smells, damp bedsheets, moldy grout and inadequately cleaned rooms and pool areas. These criticisms indicate a need for improved management and housekeeping standards.
Staff interactions also receive mixed feedback. Many guests find the staff friendly, helpful and accommodating, yet some have experienced disinterested and rude service, particularly from housekeeping and during the holiday season. Comments suggest that better training for student interns and employees might enhance the service quality.
The pool area is generally well-received with guests praising its beauty, peacefulness and the appealing infinity pool. The combination of the gym and pool is also appreciated. Minor drawbacks include the lack of loungers, chairs, towels and the early closure time at 7pm. Despite these small issues, the pool remains a largely positive feature of the hotel.
In summary, UCSI Hotel Kuching offers a convenient and comfortable stay, especially for those attending events at the nearby convention center. With spacious rooms, friendly staff and enjoyable amenities like the pool, it holds considerable appeal. Nevertheless, enhancements in breakfast service, cleanliness and staff training could further elevate the guest experience.
Categories
Pool
Outdoor Pool
Big
Accessible
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Info
Summary of reviews
Hotel Grand Continental Kuching is highly praised for its prime location, situated near the bustling city center. This strategic position provides convenient access to various eateries, cafes, tourist attractions, the waterfront and malls, making it an excellent base for both leisure and business travelers. Guests particularly appreciate the close proximity to local markets and the helpful and knowledgeable doorman who enhances the stay with local insights.
The hotel's breakfast receives mixed reviews. While some guests enjoyed the variety and taste of selections like Javanese noodles and nasi goreng, others found the options limited and not very appetizing. This variability suggests that while the breakfast can offer a satisfactory experience for some, there is room for improvement in diversity and quality.
Rooms at the hotel are commonly noted for their spaciousness and comfort with cleanliness generally viewed positively. Guests find the rooms large, conducive for a restful stay and equipped with comfortable beds. However, many reviews also highlight the need for refurbishment, pointing out issues such as outdated bathrooms, moldy smells and dated decor. Despite these shortcomings, the room size and amenities contribute to a decent accommodation experience.
Cleanliness throughout the hotel elicits mixed feedback. Many guests report a generally clean and comfortable environment, but there are notable concerns such as dust on floors and bed sheets, yellow tap water, old towels and unpleasant odors. The hotel could benefit from more consistent hygiene standards to enhance guest satisfaction.
The hotel's staff are frequently praised for their friendliness and professionalism. Guests commend the employees for their eagerness to assist with various needs and specific staff members, like Shirley at the front desk, receive special mention for their exceptional service. While daytime staff is usually friendly, a few reviews mention less helpful interactions with night staff.
The hotel's free wifi is an area of significant concern with many guests experiencing poor signal strength and connectivity issues. Frequent logins and slow internet speeds were common complaints, suggesting a need for improvements in wifi reliability.
The pool area garners mixed reactions as well. Some guests find the pool pleasant and decent, but many report it being closed or under renovation frequently. The lack of shade and umbrellas also detracts from the poolside experience.
Parking at Hotel Grand Continental Kuching is generally well-received with ample and secured parking options available. The basement parking, despite occasional smell issues, provides convenient and free access for guests. Although access to parking at the lobby entrance can be problematic at times, overall parking facilities are adequate and secure.
In summary, Hotel Grand Continental Kuching offers a centrally located stay with spacious rooms, friendly staff and satisfactory parking facilities. While breakfast choices, cleanliness consistency, wifi reliability and pool accessibility would benefit from improvement, the hotel serves as a solid choice for visitors exploring Kuching.
The hotel's breakfast receives mixed reviews. While some guests enjoyed the variety and taste of selections like Javanese noodles and nasi goreng, others found the options limited and not very appetizing. This variability suggests that while the breakfast can offer a satisfactory experience for some, there is room for improvement in diversity and quality.
Rooms at the hotel are commonly noted for their spaciousness and comfort with cleanliness generally viewed positively. Guests find the rooms large, conducive for a restful stay and equipped with comfortable beds. However, many reviews also highlight the need for refurbishment, pointing out issues such as outdated bathrooms, moldy smells and dated decor. Despite these shortcomings, the room size and amenities contribute to a decent accommodation experience.
Cleanliness throughout the hotel elicits mixed feedback. Many guests report a generally clean and comfortable environment, but there are notable concerns such as dust on floors and bed sheets, yellow tap water, old towels and unpleasant odors. The hotel could benefit from more consistent hygiene standards to enhance guest satisfaction.
The hotel's staff are frequently praised for their friendliness and professionalism. Guests commend the employees for their eagerness to assist with various needs and specific staff members, like Shirley at the front desk, receive special mention for their exceptional service. While daytime staff is usually friendly, a few reviews mention less helpful interactions with night staff.
The hotel's free wifi is an area of significant concern with many guests experiencing poor signal strength and connectivity issues. Frequent logins and slow internet speeds were common complaints, suggesting a need for improvements in wifi reliability.
The pool area garners mixed reactions as well. Some guests find the pool pleasant and decent, but many report it being closed or under renovation frequently. The lack of shade and umbrellas also detracts from the poolside experience.
Parking at Hotel Grand Continental Kuching is generally well-received with ample and secured parking options available. The basement parking, despite occasional smell issues, provides convenient and free access for guests. Although access to parking at the lobby entrance can be problematic at times, overall parking facilities are adequate and secure.
In summary, Hotel Grand Continental Kuching offers a centrally located stay with spacious rooms, friendly staff and satisfactory parking facilities. While breakfast choices, cleanliness consistency, wifi reliability and pool accessibility would benefit from improvement, the hotel serves as a solid choice for visitors exploring Kuching.
Categories
Pool
Indoor Pool
Outdoor Pool
Big
Nightlife
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Info
Summary of reviews
The Waterfront Hotel Kuching is a distinguished choice for travelers, known primarily for its exceptional strategic location in the heart of Kuching city. Directly connected to the Plaza Merdeka shopping mall and mere minutes from the Kuching Waterfront, the hotel's vicinity to historical and cultural attractions is highly lauded. The area is pedestrian-friendly, making it convenient for guests to explore vibrant streets, local markets and delectable dining options.
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Categories
Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Big
Luxury
$
Info
Summary of reviews
Imperial Hotel Kuching comes highly recommended by its guests for several key aspects. The hotel boasts a strategic location near the airport and is adjoined to a shopping mall, offering travelers both convenience and accessibility to shops and dining options. Although it's not in the city center, its proximity to important locations like the bus terminal and Bako Park makes it easy for guests to explore the city.
The hotel's breakfast is widely praised for its variety and taste, providing guests with a range of satisfying options to start their day. While some guests suggested improvements in specific items like pastries and Nasi lemak, the majority found the breakfast experience to be fulfilling.
Rooms at Imperial Hotel Kuching are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample storage, cozy beds and pleasant views, often noting the high standards of room and bathroom cleanliness. The hotel’s staff receives accolades for their helpfulness and friendliness, ensuring a welcoming and efficient service for all visitors.
The gym stands out as a significant feature, being well-equipped and highly satisfactory for guests seeking workout facilities. Similarly, the indoor swimming pool is well-regarded for its cleanliness and condition, though some improvements in maintenance and amenities could enhance the experience.
Parking services receive mixed reviews; many guests appreciate the free parking options and well-maintained facilities, but some mention difficulties in finding spaces and the convenience of parking locations.
Overall, Imperial Hotel Kuching excels in providing a comfortable and convenient stay with its commendable rooms, quality breakfast, friendly staff and excellent gym facilities being the highlights.
The hotel's breakfast is widely praised for its variety and taste, providing guests with a range of satisfying options to start their day. While some guests suggested improvements in specific items like pastries and Nasi lemak, the majority found the breakfast experience to be fulfilling.
Rooms at Imperial Hotel Kuching are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample storage, cozy beds and pleasant views, often noting the high standards of room and bathroom cleanliness. The hotel’s staff receives accolades for their helpfulness and friendliness, ensuring a welcoming and efficient service for all visitors.
The gym stands out as a significant feature, being well-equipped and highly satisfactory for guests seeking workout facilities. Similarly, the indoor swimming pool is well-regarded for its cleanliness and condition, though some improvements in maintenance and amenities could enhance the experience.
Parking services receive mixed reviews; many guests appreciate the free parking options and well-maintained facilities, but some mention difficulties in finding spaces and the convenience of parking locations.
Overall, Imperial Hotel Kuching excels in providing a comfortable and convenient stay with its commendable rooms, quality breakfast, friendly staff and excellent gym facilities being the highlights.
Categories
Pool
Pool Lap Lanes
Outdoor Pool
Big
Business
$
Info
Summary of reviews
Pullman Kuching is celebrated for its prime location at the heart of Kuching, offering easy access to key attractions such as the Kuching Waterfront and local eateries. Guests frequently praise the hotel's strategic position, which allows them to explore the city on foot while enjoying stunning views of the river and cityscape from its elevated position.
The hotel’s breakfast buffet is generally well-received, lauded for its wide variety of Western and Malaysian dishes, appealing atmosphere and ample selection. Despite occasional criticisms regarding the taste and repetition of certain items, the breakfast spread is often described as sumptuous and worth the price.
The dining experience at Pullman Kuching offers a range of positives, especially in the lounge and Chinese restaurant with standout dishes like fish and chips and well-loved desserts. However, some areas, particularly the buffet and room service, have room for improvement in terms of food quality and menu variety.
Rooms at Pullman Kuching are frequently noted for their spaciousness, comfort and cleanliness. Guests appreciate the large bathrooms and pleasant views, especially in family rooms. Nonetheless, some reports of maintenance issues, such as musty smells and dated amenities, indicate a need for refurbishments. Despite these concerns, the overall comfort and value for money are highly praised.
Cleanliness across the hotel is positively reviewed with clean, spacious rooms being a key highlight. However, some guests have reported inconsistencies in housekeeping, particularly in the bathrooms and common areas, suggesting that more thorough cleaning and maintenance would enhance the overall experience.
The staff at Pullman Kuching are frequently commended for their friendliness, attentiveness and professionalism. While occasional inefficiencies and slow service are mentioned, the majority of reviews highlight the staff's eagerness to assist and their positive impact on the guest experience.
Wi-Fi service at Pullman Kuching is a point of contention with many guests citing weak signals and slow speeds. Despite a few reports of strong connections, the general consensus is that the hotel’s internet service requires significant improvement.
The gym receives positive feedback for its equipment and spaciousness, although some guests point out the need for updating older, rusty machines. The pool is appreciated for its size and suitability for fitness activities, though better maintenance and more attentive service would enhance its appeal.
Parking at the hotel presents challenges due to associated fees and the inconvenience of navigating through a connected mall. While free basement parking is available, its limited capacity often results in additional hassles for guests.
Families find Pullman Kuching accommodating with spacious family rooms, child-friendly amenities and helpful staff contributing to a comfortable stay. The hotel's central location and substantial breakfast options further enhance its appeal to family travelers.
Beds at Pullman Kuching are consistently praised for their comfort and size with many guests highlighting the soft mattresses that ensure a restful night's sleep.
In summary, Pullman Kuching offers a well-located and comfortable stay with friendly service and ample amenities, though certain areas, particularly maintenance, dining variety, Wi-Fi and parking, could benefit from improvements.
The hotel’s breakfast buffet is generally well-received, lauded for its wide variety of Western and Malaysian dishes, appealing atmosphere and ample selection. Despite occasional criticisms regarding the taste and repetition of certain items, the breakfast spread is often described as sumptuous and worth the price.
The dining experience at Pullman Kuching offers a range of positives, especially in the lounge and Chinese restaurant with standout dishes like fish and chips and well-loved desserts. However, some areas, particularly the buffet and room service, have room for improvement in terms of food quality and menu variety.
Rooms at Pullman Kuching are frequently noted for their spaciousness, comfort and cleanliness. Guests appreciate the large bathrooms and pleasant views, especially in family rooms. Nonetheless, some reports of maintenance issues, such as musty smells and dated amenities, indicate a need for refurbishments. Despite these concerns, the overall comfort and value for money are highly praised.
Cleanliness across the hotel is positively reviewed with clean, spacious rooms being a key highlight. However, some guests have reported inconsistencies in housekeeping, particularly in the bathrooms and common areas, suggesting that more thorough cleaning and maintenance would enhance the overall experience.
The staff at Pullman Kuching are frequently commended for their friendliness, attentiveness and professionalism. While occasional inefficiencies and slow service are mentioned, the majority of reviews highlight the staff's eagerness to assist and their positive impact on the guest experience.
Wi-Fi service at Pullman Kuching is a point of contention with many guests citing weak signals and slow speeds. Despite a few reports of strong connections, the general consensus is that the hotel’s internet service requires significant improvement.
The gym receives positive feedback for its equipment and spaciousness, although some guests point out the need for updating older, rusty machines. The pool is appreciated for its size and suitability for fitness activities, though better maintenance and more attentive service would enhance its appeal.
Parking at the hotel presents challenges due to associated fees and the inconvenience of navigating through a connected mall. While free basement parking is available, its limited capacity often results in additional hassles for guests.
Families find Pullman Kuching accommodating with spacious family rooms, child-friendly amenities and helpful staff contributing to a comfortable stay. The hotel's central location and substantial breakfast options further enhance its appeal to family travelers.
Beds at Pullman Kuching are consistently praised for their comfort and size with many guests highlighting the soft mattresses that ensure a restful night's sleep.
In summary, Pullman Kuching offers a well-located and comfortable stay with friendly service and ample amenities, though certain areas, particularly maintenance, dining variety, Wi-Fi and parking, could benefit from improvements.
Categories
Pool
Heated Pool
Outdoor Pool
Big
Honeymoon
$
Info
Summary of reviews
Hilton Kuching Hotel is renowned for its exceptional location in the heart of Kuching city, offering guests direct access to the vibrant waterfront and scenic views of the Sarawak River. Its prime position allows for convenient exploration of nearby attractions, restaurants and shops, while providing a serene and relaxing atmosphere despite being centrally located. This makes it a top choice for both relaxation and city adventures.
The breakfast experience at Hilton Kuching Hotel is widely praised for its variety and quality. Guests enjoy an extensive array of options, from salads and cheeses to freshly squeezed juices. The friendly and attentive chefs who prepare fresh food on the spot enhance the overall morning dining experience, making breakfast a highlight of many guests' stays. Although there are minor mentions of inconsistency with certain items, the breakfast offering is largely seen as superb and satisfying.
Rooms at the Hilton Kuching are commended for their cleanliness, comfort and stylish design, especially the newly renovated ones that boast modern furnishings and high-quality bedding. Many rooms offer stunning river views, adding to the memorable experience. While some reviews point out that certain rooms need renovation and improved maintenance, the overall sentiment is positive with the hotel staff's excellent service being a notable factor in guest satisfaction.
The hotel's cleanliness receives mixed reviews. Many guests commend the clean and spacious rooms and common areas, including a lovely swimming pool, creating a comfortable and inviting environment. However, some reports highlight issues with bathroom cleanliness and dated facilities, suggesting areas needing improvement.
The staff at Hilton Kuching Hotel consistently receive high praise for their exceptional service. Guests frequently note the team's friendliness, helpfulness and proactive approach in ensuring a smooth and pleasant stay. The warm and hospitable environment created by the staff significantly enhances the overall guest experience.
However, the hotel's free Wi-Fi has been a point of concern for many guests, who describe it as unreliable and slow with issues in accessibility and extra charges for better connectivity being common complaints.
The swimming pool area, though currently under renovation, has been appreciated in the past for its spaciousness and family-friendly features including a deep section for serious swimmers. Despite some issues with cleanliness and the dated feel of the space, the pool area generally provides a pleasant environment.
Parking at the hotel is convenient with free underground options available. Guests often appreciate the connected parking facility, although some mention that the tight spaces and lack of porter assistance for luggage can be challenging, particularly for families with heavy baggage.
Hilton Kuching Hotel offers a family-friendly environment, enhancing vacations with thoughtful touches like coloring sets for children and a popular pool area. Families find the hotel comfortable and enjoyable, benefiting from its excellent services and strategic location.
The beds receive mixed but mostly positive reviews with many guests appreciating their size and comfort. While some find the beds and pillows perfect, others feel improvements could be made regarding firmness and fluffiness.
In summary, the Hilton Kuching Hotel is highly valued for its strategic location, excellent breakfast, stylish and comfortable rooms and outstanding staff service, creating a pleasant experience for most guests despite some areas needing attention.
The breakfast experience at Hilton Kuching Hotel is widely praised for its variety and quality. Guests enjoy an extensive array of options, from salads and cheeses to freshly squeezed juices. The friendly and attentive chefs who prepare fresh food on the spot enhance the overall morning dining experience, making breakfast a highlight of many guests' stays. Although there are minor mentions of inconsistency with certain items, the breakfast offering is largely seen as superb and satisfying.
Rooms at the Hilton Kuching are commended for their cleanliness, comfort and stylish design, especially the newly renovated ones that boast modern furnishings and high-quality bedding. Many rooms offer stunning river views, adding to the memorable experience. While some reviews point out that certain rooms need renovation and improved maintenance, the overall sentiment is positive with the hotel staff's excellent service being a notable factor in guest satisfaction.
The hotel's cleanliness receives mixed reviews. Many guests commend the clean and spacious rooms and common areas, including a lovely swimming pool, creating a comfortable and inviting environment. However, some reports highlight issues with bathroom cleanliness and dated facilities, suggesting areas needing improvement.
The staff at Hilton Kuching Hotel consistently receive high praise for their exceptional service. Guests frequently note the team's friendliness, helpfulness and proactive approach in ensuring a smooth and pleasant stay. The warm and hospitable environment created by the staff significantly enhances the overall guest experience.
However, the hotel's free Wi-Fi has been a point of concern for many guests, who describe it as unreliable and slow with issues in accessibility and extra charges for better connectivity being common complaints.
The swimming pool area, though currently under renovation, has been appreciated in the past for its spaciousness and family-friendly features including a deep section for serious swimmers. Despite some issues with cleanliness and the dated feel of the space, the pool area generally provides a pleasant environment.
Parking at the hotel is convenient with free underground options available. Guests often appreciate the connected parking facility, although some mention that the tight spaces and lack of porter assistance for luggage can be challenging, particularly for families with heavy baggage.
Hilton Kuching Hotel offers a family-friendly environment, enhancing vacations with thoughtful touches like coloring sets for children and a popular pool area. Families find the hotel comfortable and enjoyable, benefiting from its excellent services and strategic location.
The beds receive mixed but mostly positive reviews with many guests appreciating their size and comfort. While some find the beds and pillows perfect, others feel improvements could be made regarding firmness and fluffiness.
In summary, the Hilton Kuching Hotel is highly valued for its strategic location, excellent breakfast, stylish and comfortable rooms and outstanding staff service, creating a pleasant experience for most guests despite some areas needing attention.
Categories
Pool
Outdoor Pool
Big
Honeymoon
$
Info
Categories
Pool
Panoramic View Pool
Big
Honeymoon
$
Info
Summary of reviews
Hock Lee Hotel & Residences is praised for its strategic location, offering a blend of convenience and tranquility, making it appealing to both families and business travelers. The hotel is situated near the city center and the airport, providing easy access to important sites while maintaining a peaceful environment. The surrounding area is safe and friendly, with plenty of eateries nearby, and the staff are particularly noted for their friendliness and quality service, enhancing the overall experience.
Guests appreciate the spacious, clean, and comfortable rooms, which offer good value for money. The rooms are described as cozy and well-equipped, with delightful river views as an added bonus. While some mention the rooms are slightly dated, the comfort and affordability make them a favorable choice. Housekeeping receives positive feedback for maintaining clean linens and towels regularly.
The breakfast experience receives mixed reviews, with some guests highlighting the flavorful options, while others point out limited variety and freshness concerns. Nonetheless, the breakfast pricing is seen as fair and affordable.
A key strength of the hotel is its staff, consistently commended for their friendliness and attentiveness. Although there was an isolated negative registration experience, overall interactions with staff are positive, creating a warm atmosphere for guests.
The WiFi receives mixed responses, with high-speed access appreciated by many, despite issues with connectivity in some rooms. Similarly, the gym is noted for its classic vibe and aged equipment that could benefit from upgrades.
The pool is a highlight for families, offering a kid-friendly environment with pleasing views. However, opinions on size and cleanliness vary, and some suggest opening earlier for early swimmers. The presence of a pool remains a decisive factor for choosing the hotel.
Parking is generally well-regarded, being ample and free, though improvements in signage could enhance the experience. The beds are highly praised for their comfort and spaciousness, contributing to a restful stay, despite occasional bedding concerns.
Overall, Hock Lee Hotel & Residences offers a valuable and comfortable experience, with excellent location, helpful staff, and attractive facilities, making it a solid choice for travelers seeking convenience and relaxation.
Guests appreciate the spacious, clean, and comfortable rooms, which offer good value for money. The rooms are described as cozy and well-equipped, with delightful river views as an added bonus. While some mention the rooms are slightly dated, the comfort and affordability make them a favorable choice. Housekeeping receives positive feedback for maintaining clean linens and towels regularly.
The breakfast experience receives mixed reviews, with some guests highlighting the flavorful options, while others point out limited variety and freshness concerns. Nonetheless, the breakfast pricing is seen as fair and affordable.
A key strength of the hotel is its staff, consistently commended for their friendliness and attentiveness. Although there was an isolated negative registration experience, overall interactions with staff are positive, creating a warm atmosphere for guests.
The WiFi receives mixed responses, with high-speed access appreciated by many, despite issues with connectivity in some rooms. Similarly, the gym is noted for its classic vibe and aged equipment that could benefit from upgrades.
The pool is a highlight for families, offering a kid-friendly environment with pleasing views. However, opinions on size and cleanliness vary, and some suggest opening earlier for early swimmers. The presence of a pool remains a decisive factor for choosing the hotel.
Parking is generally well-regarded, being ample and free, though improvements in signage could enhance the experience. The beds are highly praised for their comfort and spaciousness, contributing to a restful stay, despite occasional bedding concerns.
Overall, Hock Lee Hotel & Residences offers a valuable and comfortable experience, with excellent location, helpful staff, and attractive facilities, making it a solid choice for travelers seeking convenience and relaxation.
Categories
Pool
Children's Pool
Outdoor Pool
Big
Free Wi-Fi
$
Info
Summary of reviews
Citadines Uplands Kuching is prominently recognized for its strategic location in Kuching, providing easy access to a wide range of amenities and attractions. Situated opposite The Spring shopping mall, guests enjoy convenient shopping and dining experiences, thanks to the nearby pedestrian bridge. The vicinity is filled with popular eateries, adding to its appeal for those seeking diverse culinary options. This prime location is also advantageous for both leisure and business travelers due to its proximity to the airport and town center.
The hotel is designed to cater to modern travelers with spacious, apartment-style rooms that come equipped with kitchenettes and contemporary amenities. This setup is ideal for families or groups who value space and the ability to self-cater. Cleanliness and comfort are commonly praised features, though some minor maintenance improvements could enhance the overall quality. The efficient and courteous staff, particularly at the front desk, significantly elevate the guest experience, contributing to smooth check-in and check-out processes.
Complementing its accommodation, Citadines Uplands boasts a well-maintained pool and a state-of-the-art gym, both of which are appreciated by guests for relaxation and fitness. These facilities, along with amenities like free parking and Wi-Fi, add to the hotel's offering as a convenient and comfortable choice.
While breakfast options can be basic and somewhat repetitive, the staff's friendliness and the ability to find diverse alternatives nearby somewhat mitigate this. Additionally, parking facilities, though generally secure and accessible, have minor operational challenges that could use attention.
Overall, Citadines Uplands Kuching offers a satisfactory four-star experience with its exceptional service, great location, and ample facilities, making it a valuable choice for travelers seeking comfort and convenience in Kuching.
The hotel is designed to cater to modern travelers with spacious, apartment-style rooms that come equipped with kitchenettes and contemporary amenities. This setup is ideal for families or groups who value space and the ability to self-cater. Cleanliness and comfort are commonly praised features, though some minor maintenance improvements could enhance the overall quality. The efficient and courteous staff, particularly at the front desk, significantly elevate the guest experience, contributing to smooth check-in and check-out processes.
Complementing its accommodation, Citadines Uplands boasts a well-maintained pool and a state-of-the-art gym, both of which are appreciated by guests for relaxation and fitness. These facilities, along with amenities like free parking and Wi-Fi, add to the hotel's offering as a convenient and comfortable choice.
While breakfast options can be basic and somewhat repetitive, the staff's friendliness and the ability to find diverse alternatives nearby somewhat mitigate this. Additionally, parking facilities, though generally secure and accessible, have minor operational challenges that could use attention.
Overall, Citadines Uplands Kuching offers a satisfactory four-star experience with its exceptional service, great location, and ample facilities, making it a valuable choice for travelers seeking comfort and convenience in Kuching.
Categories
Pool
Children's Pool
Outdoor Pool
Big
Dog Friendly
$
Info
Summary of reviews
Merdeka Palace Hotel & Suites is highly praised for its excellent location in the heart of Kuching. Guests benefit from easy access to key attractions, including museums, shopping malls, eateries and the picturesque waterfront. This central positioning makes it an ideal choice for both leisure and business travelers with Carpenter Street, Plaza Merdeka and Padang Merdeka nearby.
The staff at the hotel receive commendations for their friendliness, professionalism and willingness to assist, particularly those at the reception and helpdesk. The overall impression is positive with many guests appreciating the helpful and polite nature of the personnel.
The rooms are spacious, making them suitable for families and larger groups. Visitors enjoy the comfort and cleanliness of the accommodations, highlighting the impressive city views from their windows. However, there are notable concerns regarding outdated furniture, stained carpets, old air conditioning units and overall maintenance issues such as plumbing problems and non-functional electrical equipment. Cleanliness has also been inconsistent with reports of dirty windows and unclean bathrooms.
Breakfast at the hotel has received mixed feedback. While some guests enjoy the complimentary breakfast, others feel it is not worth the price, citing limited variety and unsatisfactory preparation. Despite these concerns, the hotel's location and the friendliness of the staff remain redeeming factors.
Cleanliness is a mixed aspect at the Merdeka Palace Hotel & Suites. Some guests find the rooms clean and comfortable, contributing to a positive stay. However, many point out the need for comprehensive upgrades and stricter cleaning protocols, especially regarding the old furniture, carpets and bathrooms. The lobby is often noted as an exception, maintaining a higher standard of cleanliness compared to other areas.
The hotel's free wifi service is frequently criticized for being weak and unreliable, particularly on the upper floors and in specific rooms. Visitors advise bringing mobile data to avoid connectivity issues.
The pool area elicits mixed reactions; while some guests enjoy it, others find it rundown with maintenance issues such as dirty water and blocked drains. The pool’s irregular operating hours and lack of lounge chairs add to the dissatisfaction despite some appreciation for the surrounding scenery.
Parking at the hotel is generally convenient and free, although challenges like small and dark parking spaces with uneven ceiling heights are noted. Some rooms close to the parking area are reportedly musty.
Families find the accommodation spacious and comfortable, though the absence of specific activities or amenities for children can be a downside. The beds receive mixed feedback; many guests find them comfortable, but some note issues with support and the condition of the mattresses and bed sheets.
Despite being a four-star hotel, guests feel that Merdeka Palace Hotel & Suites falls short of this standard in several areas, namely maintenance, room furnishings and overall upkeep.
The staff at the hotel receive commendations for their friendliness, professionalism and willingness to assist, particularly those at the reception and helpdesk. The overall impression is positive with many guests appreciating the helpful and polite nature of the personnel.
The rooms are spacious, making them suitable for families and larger groups. Visitors enjoy the comfort and cleanliness of the accommodations, highlighting the impressive city views from their windows. However, there are notable concerns regarding outdated furniture, stained carpets, old air conditioning units and overall maintenance issues such as plumbing problems and non-functional electrical equipment. Cleanliness has also been inconsistent with reports of dirty windows and unclean bathrooms.
Breakfast at the hotel has received mixed feedback. While some guests enjoy the complimentary breakfast, others feel it is not worth the price, citing limited variety and unsatisfactory preparation. Despite these concerns, the hotel's location and the friendliness of the staff remain redeeming factors.
Cleanliness is a mixed aspect at the Merdeka Palace Hotel & Suites. Some guests find the rooms clean and comfortable, contributing to a positive stay. However, many point out the need for comprehensive upgrades and stricter cleaning protocols, especially regarding the old furniture, carpets and bathrooms. The lobby is often noted as an exception, maintaining a higher standard of cleanliness compared to other areas.
The hotel's free wifi service is frequently criticized for being weak and unreliable, particularly on the upper floors and in specific rooms. Visitors advise bringing mobile data to avoid connectivity issues.
The pool area elicits mixed reactions; while some guests enjoy it, others find it rundown with maintenance issues such as dirty water and blocked drains. The pool’s irregular operating hours and lack of lounge chairs add to the dissatisfaction despite some appreciation for the surrounding scenery.
Parking at the hotel is generally convenient and free, although challenges like small and dark parking spaces with uneven ceiling heights are noted. Some rooms close to the parking area are reportedly musty.
Families find the accommodation spacious and comfortable, though the absence of specific activities or amenities for children can be a downside. The beds receive mixed feedback; many guests find them comfortable, but some note issues with support and the condition of the mattresses and bed sheets.
Despite being a four-star hotel, guests feel that Merdeka Palace Hotel & Suites falls short of this standard in several areas, namely maintenance, room furnishings and overall upkeep.
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Pool
Outdoor Pool
Big
Family
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Pool
Outdoor Pool
Big
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