The Waterfront Hotel Kuching
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Summary of reviewsThe Waterfront Hotel Kuching is a distinguished choice for travelers, known primarily for its exceptional strategic location in the heart of Kuching city. Directly connected to the Plaza Merdeka shopping mall and mere minutes from the Kuching Waterfront, the hotel's vicinity to historical and cultural attractions is highly lauded. The area is pedestrian-friendly, making it convenient for guests to explore vibrant streets, local markets and delectable dining options.
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Categories
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Family Friendly Hotel
The Waterfront Hotel Kuching features a kids' club with various activities and games. Premier Family rooms come with two queen-size beds and a spacious bathroom, catering to families' needs. Connecting rooms are available with the Premier King Suite.
Romantic Hotel
Located atop a shopping center, this hotel boasts modern rooms with great views. The semi-outdoor infinity pool provides a romantic setting, and the convenient location allows easy access to Kuching's attractions for couples to explore.
Hotel with Swimming Pool
The Waterfront Hotel is centrally located in Kuching and features an indoor pool. It is situated atop Plaza Merdeka Shopping Center, offering excellent views and easy access to city attractions.
Indoor Pool Rooftop Pool Children's Pool Panoramic View Pool
Business Hotel
The Waterfront Hotel offers a professional atmosphere with multiple meeting rooms and a fully-equipped business center. It has 7 meeting rooms and a total event space of 9,856 sq ft, with the largest conference room being 7,180 sq ft.
Hotel with Parking
The Waterfront Hotel Kuching offers parking facilities and a great location. The hotel is easily accessible and is a popular choice for many visitors.
Hotel with Gym
The Waterfront Hotel Kuching includes an indoor pool and a fitness center among its recreational amenities. It is centrally located and offers convenient access to city attractions.
5-Star Hotel
This hotel is ideally situated with breathtaking views of the river. It is set atop Plaza Merdeka Shopping Centre, offering convenient access to shopping and dining.
Hotel with Children's Pool
The Waterfront Hotel Kuching is equipped with a kids pool. It is also noted as a kid-friendly hotel offering spacious rooms and a dedicated kids' club for entertainment.
Hotel with Indoor Pool
This hotel features an indoor pool and a children's pool. The shaded area of the pool provides a relaxing atmosphere for guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
The Waterfront Hotel Kuching is praised for its exceptionally strategic location, making it ideal for tourists and business travelers alike. Situated at the heart of Kuching city, the hotel is directly connected to the Plaza Merdeka shopping mall and is within minutes’ walk to the Kuching Waterfront and a plethora of historical and cultural attractions. Guests appreciate the convenience of being close to various amenities, dining options and shopping centers. The proximity to the Sarawak River offers beautiful scenic views, adding to the charm of their stay. The area around the hotel is pedestrian-friendly, allowing easy access to Carpenter Street, India Street and local markets. The central location also makes it an excellent base for exploring the city's vibrant attractions, night markets and culinary delights. Overall, the hotel’s prime location stands out as a significant highlight for those visiting Kuching.
The Waterfront Hotel Kuching offers a mixed experience when it comes to breakfast with a notable amount of positive feedback highlighting the variety and quality of the offerings. Many guests praise the breakfast buffet for its extensive selection, encompassing both local cultural cuisines and international dishes. The buffet is described as exceptional, superb and delicious with specific mentions of freshly made cheese omelettes, Sarawak Laksa and a highly diverse spread.
Positive remarks frequently mention the excellent and tasty breakfast, ample choices and good coffee. The spacious seating area and modern yet culturally rich décor also enhance the dining experience. Guests appreciate the variety in the breakfast menu, which includes both Western and local options with an opportunity for custom-made dishes like omelettes and parathas.
However, there are areas for improvement, as some guests noted issues such as repetitive menus, food lacking variety and quality and occasional service lapses like not keeping dishes replenished. Instances where the breakfast was described as ordinary or not up to the standards of a 5-star hotel were also mentioned.
Overall, while the breakfast at The Waterfront Hotel Kuching features a broad and mostly appealing range of options, there are occasional consistency issues that could benefit from attention to maintain and enhance the guest experience.
Dining at The Waterfront Hotel Kuching offers a mix of experiences with numerous positive aspects highlighted by guests. Dinner by the pool stands out for its perfect view of the city's illuminated landmarks, creating a picturesque and memorable dining atmosphere. Many guests praised the dinner quality, describing it as excellent and expressing satisfaction with the good dinner options available. Additionally, the service was noted to be friendly and helpful.
However, there are areas for improvement. Non-vegetarian options seem limited and some diners experienced lukewarm food and unfriendly staff during dinner. Service speed can be an issue with reports of long wait times. While the high tea offering was appreciated, guests felt that the variety could be better.
Despite these concerns, overall reviews convey that the hotel provides satisfying and enjoyable dinner experiences, particularly when considering the scenic dining locations and the convenience of nearby eateries.
The Waterfront Hotel Kuching is celebrated for its spacious and clean rooms, which draw consistent praise for their generous size and comfort. Guests appreciate the modern, well-decorated interiors and the beautiful views, particularly those overlooking the Sarawak River. The rooms are described as bright, tastefully furnished and equipped with all necessary amenities, ensuring a comfortable stay. The large bathrooms are also a frequent highlight, adding to the overall positive experience.
However, some reviews mention minor issues like musty smells, occasional cleanliness lapses and stains on linens. The furniture exudes a modern vibe and the beds receive accolades for their comfort. While the hotel's connection to a big shopping mall adds convenience, the scenic views from higher floors enhance the ambiance.
Despite a few dated elements and delays in room readiness, the general consensus emphasizes the comfort, spaciousness and cleanliness of the rooms, making it a preferred choice for many guests visiting Kuching.
Travelers at The Waterfront Hotel Kuching seem to consistently praise the comfort of their beds. Numerous reviews emphasize the beds being very comfortable with some guests describing the mattresses as soft, firm and even awesome. The pillows generally receive positive remarks for their softness, despite a few mentions of them being hard or long and lumpy. Guests particularly appreciated the larger pillow options and spacious beds, including king-size beds and double beds in the rooms. The cleanliness and tidiness of the bedding were also noted. However, there were isolated concerns about stained bedsheets and occasional delays in changing them. Nonetheless, overall impressions suggest that the hotel's bedding contributes significantly to a restful stay, making it a highlight for many visitors.
The Waterfront Hotel Kuching generally receives favorable feedback regarding its cleanliness with many guests appreciating the clean, tidy and spacious rooms. The bathrooms are often highlighted for being large and clean, contributing to an overall comfortable stay. Visitors also commend the meticulously maintained pool area and the clean, well-maintained facilities.
However, there are some recurring concerns about housekeeping. A notable number of reviews mention that room cleanliness could be improved, specifically under the beds and in the carpets, which some guests found dusty or stained. Occasionally, rooms had a slightly musty smell and a few guests reported spotting ants and lizards. Bathroom cleanliness received mixed reviews with some guests noting improperly cleaned toilets and smelly bathrooms.
Despite these drawbacks, the housekeeping staff are generally responsive and immediate cleanups are frequently noted. The hotel lobby, although sometimes crowded, provides complimentary coffee, tea and snacks, which is a pleasant touch for guests. Overall, while there is room for improvement in certain areas, the hotel offers a pleasant and clean environment for travelers.
The Waterfront Hotel Kuching stands out particularly because of its exceptional staff. The majority of guests commend the team for being incredibly friendly with multiple mentions of them being helpful, courteous and professional. From the front desk to the bar and cleaning crew, a pattern of outstanding service shines through. Some guests even described the staff as magnificent, efficient and world-class in their response to issues with instances of quick problem-solving highlighted. Professionalism is a common theme, particularly during the check-in process and overall hospitality around meal times.
Despite these overwhelmingly positive remarks, there are a few criticisms. Some guests felt certain staff members lacked attentiveness and there were sporadic mentions of less satisfactory interactions, particularly with the cleaning staff. A handful of visitors experienced slower service when the staff were busy and noted isolated incidents of rudeness.
Overall, the consistency of praise for friendliness and efficiency suggests a high standard of service at The Waterfront Hotel Kuching, ensuring most guests have a positive and welcoming experience.
Guests of The Waterfront Hotel Kuching have shared mixed experiences regarding the wifi service. On the positive side, the wifi is complimentary and some guests have enjoyed good internet connectivity, even experiencing stable connections throughout their stay. A LAN cable provided in the hotel rooms also caters to those who need a more stable internet connection.
However, many guests have reported issues with the wifi. Common complaints include weak or non-existent signals, erratic service and slow connection speeds. Some mentioned that the wifi did not work at all and attempts to resolve the issue with the reception yielded disappointing results. The signal reportedly drops frequently and the overall quality of the wifi service is often described as poor and unstable. Clearly, there is a need for improvement in the hotel's wifi infrastructure to meet the consistent expectations of their guests.
The gym at The Waterfront Hotel Kuching has received mixed reviews. Many guests found it to be nice, well-equipped and of a good standard, describing it with terms like excellent and good facilities. However, some noted issues such as lack of air conditioning, insufficient lighting and broken or heavily worn equipment. Despite these concerns, others appreciated the availability of gym facilities and found them satisfactory for a workout during their stay.
The Waterfront Hotel Kuching offers a variety of pool experiences that generally receive positive remarks from guests. The standout highlights include a rooftop infinity pool that boasts fantastic views overlooking the waterfront, which many users appreciate for its beauty and scenic allure. The pool area itself is noted for being clean and well-maintained, contributing to a pleasant swimming environment. Families with children find the pool particularly enjoyable, though some guests mention it can get crowded, making it less conducive for a quiet swim. While the large pool offers ample space, there are mentions of smaller pools more suitable for children. However, the pool temperature has been described as cold on several occasions.
The indoor aspect of the pool is convenient for year-round swimming but has been described as somewhat gloomy by some guests. An additional unique feature is that the pool area is located near the bar/lounge, adding a social dimension to the swimming experience. Despite some minor setbacks, such as occasional overcrowding and the cold pool temperature, guests largely appreciate the pool facilities, particularly the rooftop infinity pool and the clean, well-maintained environment. There are even comments about the pool being reserved for booking guests, enhancing the exclusivity and personal enjoyment of the facility. Overall, the pool experiences at The Waterfront Hotel Kuching are largely positive with special praise for its views, cleanliness and suitability for families.
The Waterfront Hotel Kuching offers a blend of convenience and challenges when it comes to parking. On the positive side, the hotel is conveniently connected to a large shopping mall, providing many parking spots which are often free for guests. The general ambiance and parking facilities are noted as safe and ample, making it a stress-free experience for some visitors.
Parking is available and often complimentary, which adds a nice perk to the stay. Many guests appreciate the availability of parking, even finding it easy and convenient most of the time. Ample parking spots, effective concierge service and the advantage of parking near a major shopping mall are highlighted benefits.
However, there are occasional hurdles. Parking spaces can be hard to find, especially since they are shared with the shopping mall and some guests note the necessity of a pre-reservation. The underground garage can be tight and complicated to navigate with narrow car park lots that could pose challenges. Accessibility issues, such as parking becoming unavailable after dinner time and limited spaces near the front entrance, are also reported.
In conclusion, while parking at The Waterfront Hotel Kuching is generally convenient and ample, it might require some patience and advance planning due to shared spaces and limited spots, particularly during peak times.
The Waterfront Hotel Kuching stands out as an excellent choice for families looking to enjoy a comfortable and convenient stay. With a variety of family-friendly facilities and services, the hotel is ideal for those traveling with children. The breakfast options are plentiful and catered well to younger guests, making morning meals a delightful experience for families.
The hotel offers spacious family rooms that are well-equipped, making it a good option for larger groups or families with small children. These rooms provide ample space for a comfortable stay, ensuring that everyone has enough room to relax and unwind. Despite a few reviews mentioning waiting times and restricted access to the swimming pool, the overall ambiance is positive, making it a recommended option for family vacations.
Families can feel safe and secure, allowing children to enjoy their surroundings. The location of the hotel adds to its convenience for family activities, contributing to a pleasant overall experience. In summary, The Waterfront Hotel Kuching offers quality family accommodation and is highly regarded for its hospitality and suitability for family stays.
Situated in the historic old courthouse building, The Waterfront Hotel Kuching has received mixed reviews regarding its five-star status. Guests appreciate the hotel's general ambiance, praising it as pleasantly presented and comprehensively covered, which aligns with its scenic location. The concierge service, combined with reasonable pricing, further enhances the welcoming atmosphere of the hotel.
However, while some aspects of the hotel exude a five-star worthy charm, many guests feel that it falls short of the expected luxury standard. Several comments indicate that the hotel appears rundown with facilities that do not match the claims of a five-star property. Issues such as the need for bathroom renovations and subpar breakfast quality are notable concerns.
In summary, although The Waterfront Hotel Kuching boasts a picturesque setting and a generally appealing ambiance, it seems that aspects of its service and maintenance do not quite measure up to the five-star label.
The Waterfront Hotel Kuching receives high marks from business travelers, noted for its central location, which is both convenient for conference attendees and those needing access to business and tourism complexes. The general ambiance is described as nicely presented and the reasonable pricing makes it an attractive option.
The establishment is comprehensively covered in terms of facilities with meeting rooms and business amenities being well-equipped. The amenities and facilities cater specifically to business needs, making it a good place for business stays. Additionally, the stable internet connection and provision of a LAN cable in hotel rooms are significant perks for those needing to stay connected for work.
The hotel provides a conducive, calm environment and is considered ideal for business use. Other highlights include its accommodating nature and the added benefit of a lunch symposium as part of the conference offerings. Despite the positive feedback, there is a mention of checking in queues which could be an area for improvement. Overall, the hotel is widely regarded as appropriate and suitable for business travelers.
The rooftop pool at The Waterfront Hotel Kuching has garnered positive feedback from guests. It is described as a great feature of the hotel with many highlighting the fantastic views available. The pool is noted for being clean and well-presented, contributing to the general ambiance of the area. The location of the pool, in a quiet area accessible from anywhere in the hotel, further enhances the experience. Additionally, the proximity of a bar to the pool is appreciated, adding to the convenience and enjoyment for guests. Overall, the rooftop pool is a standout feature, offering a perfect blend of relaxation and scenic beauty.
The children's pool at The Waterfront Hotel Kuching receives mixed but generally positive feedback from guests. Described as nicely presented and well-maintained, the pool offers a safe environment for kids to enjoy. Despite its compact and small size, it fulfills the basic needs of young swimmers. Some find the pool and surrounding area to be a bit gloomy and too loud, particularly because it tends to be filled with children throughout the day and evening. However, it stands out as an available amenity that caters well to families with children.
The indoor pool at The Waterfront Hotel Kuching is nicely presented and contributes positively to the general ambiance of the hotel. Conveniently accessible from anywhere indoors, it is situated in a quiet area that is perfect for relaxation. While the pool is on the smaller side and can get crowded with children, it remains a pleasant indoor swimming facility. Its location next to the bar area adds an additional layer of convenience for guests seeking leisure and refreshment. Overall, the indoor pool is a well-received amenity that enhances the hotel experience.
The Waterfront Hotel Kuching offers a quality luxury stay marked by luxurious rooms and amenities, setting it apart as a five-star establishment. Guests have enjoyed grand luxury views from their rooms, complemented by high-end L'Occitane toiletries, indicative of the hotel's commitment to opulence. The hotel's five-star restaurant has been a highlight for many, reinforcing its status as an upmarket choice for visitors.
However, the hotel isn't without its shortcomings. The gym lacks essential utilities like air conditioning and sufficient lighting, which detracts from the overall convenience. Additionally, some guests have noted that the lobby does not quite meet five-star expectations and the hotel size has been mentioned as relatively small.
Despite these minor flaws, The Waterfront Hotel Kuching remains a good hotel with luxurious offerings. Its five-star scenic location in the historic old courthouse building makes it a distinguished choice for those seeking an upscale stay in Kuching.
The Waterfront Hotel Kuching is an excellent choice for couples seeking a romantic getaway. With its beautiful romantic views and inviting atmosphere, it creates an ideal setting for a couple's retreat. Guests have consistently praised the hotel for being perfect for romantic breaks, highlighting the quality experiences designed for couples. The hotel’s ambiance and services make it an ideal spot for creating memorable romantic experiences. While specific romantic feedback was not always provided, the overall sentiment underscores its suitability for romantic stays and couple-friendly experiences.
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Location
Breakfast
Positive remarks frequently mention the excellent and tasty breakfast, ample choices and good coffee. The spacious seating area and modern yet culturally rich décor also enhance the dining experience. Guests appreciate the variety in the breakfast menu, which includes both Western and local options with an opportunity for custom-made dishes like omelettes and parathas.
However, there are areas for improvement, as some guests noted issues such as repetitive menus, food lacking variety and quality and occasional service lapses like not keeping dishes replenished. Instances where the breakfast was described as ordinary or not up to the standards of a 5-star hotel were also mentioned.
Overall, while the breakfast at The Waterfront Hotel Kuching features a broad and mostly appealing range of options, there are occasional consistency issues that could benefit from attention to maintain and enhance the guest experience.
Dinner
However, there are areas for improvement. Non-vegetarian options seem limited and some diners experienced lukewarm food and unfriendly staff during dinner. Service speed can be an issue with reports of long wait times. While the high tea offering was appreciated, guests felt that the variety could be better.
Despite these concerns, overall reviews convey that the hotel provides satisfying and enjoyable dinner experiences, particularly when considering the scenic dining locations and the convenience of nearby eateries.
Rooms
However, some reviews mention minor issues like musty smells, occasional cleanliness lapses and stains on linens. The furniture exudes a modern vibe and the beds receive accolades for their comfort. While the hotel's connection to a big shopping mall adds convenience, the scenic views from higher floors enhance the ambiance.
Despite a few dated elements and delays in room readiness, the general consensus emphasizes the comfort, spaciousness and cleanliness of the rooms, making it a preferred choice for many guests visiting Kuching.
Beds
Cleanliness
However, there are some recurring concerns about housekeeping. A notable number of reviews mention that room cleanliness could be improved, specifically under the beds and in the carpets, which some guests found dusty or stained. Occasionally, rooms had a slightly musty smell and a few guests reported spotting ants and lizards. Bathroom cleanliness received mixed reviews with some guests noting improperly cleaned toilets and smelly bathrooms.
Despite these drawbacks, the housekeeping staff are generally responsive and immediate cleanups are frequently noted. The hotel lobby, although sometimes crowded, provides complimentary coffee, tea and snacks, which is a pleasant touch for guests. Overall, while there is room for improvement in certain areas, the hotel offers a pleasant and clean environment for travelers.
Staff
Despite these overwhelmingly positive remarks, there are a few criticisms. Some guests felt certain staff members lacked attentiveness and there were sporadic mentions of less satisfactory interactions, particularly with the cleaning staff. A handful of visitors experienced slower service when the staff were busy and noted isolated incidents of rudeness.
Overall, the consistency of praise for friendliness and efficiency suggests a high standard of service at The Waterfront Hotel Kuching, ensuring most guests have a positive and welcoming experience.
Wi-Fi
However, many guests have reported issues with the wifi. Common complaints include weak or non-existent signals, erratic service and slow connection speeds. Some mentioned that the wifi did not work at all and attempts to resolve the issue with the reception yielded disappointing results. The signal reportedly drops frequently and the overall quality of the wifi service is often described as poor and unstable. Clearly, there is a need for improvement in the hotel's wifi infrastructure to meet the consistent expectations of their guests.
Gym
Pool
The indoor aspect of the pool is convenient for year-round swimming but has been described as somewhat gloomy by some guests. An additional unique feature is that the pool area is located near the bar/lounge, adding a social dimension to the swimming experience. Despite some minor setbacks, such as occasional overcrowding and the cold pool temperature, guests largely appreciate the pool facilities, particularly the rooftop infinity pool and the clean, well-maintained environment. There are even comments about the pool being reserved for booking guests, enhancing the exclusivity and personal enjoyment of the facility. Overall, the pool experiences at The Waterfront Hotel Kuching are largely positive with special praise for its views, cleanliness and suitability for families.
Parking
Parking is available and often complimentary, which adds a nice perk to the stay. Many guests appreciate the availability of parking, even finding it easy and convenient most of the time. Ample parking spots, effective concierge service and the advantage of parking near a major shopping mall are highlighted benefits.
However, there are occasional hurdles. Parking spaces can be hard to find, especially since they are shared with the shopping mall and some guests note the necessity of a pre-reservation. The underground garage can be tight and complicated to navigate with narrow car park lots that could pose challenges. Accessibility issues, such as parking becoming unavailable after dinner time and limited spaces near the front entrance, are also reported.
In conclusion, while parking at The Waterfront Hotel Kuching is generally convenient and ample, it might require some patience and advance planning due to shared spaces and limited spots, particularly during peak times.
Family
The hotel offers spacious family rooms that are well-equipped, making it a good option for larger groups or families with small children. These rooms provide ample space for a comfortable stay, ensuring that everyone has enough room to relax and unwind. Despite a few reviews mentioning waiting times and restricted access to the swimming pool, the overall ambiance is positive, making it a recommended option for family vacations.
Families can feel safe and secure, allowing children to enjoy their surroundings. The location of the hotel adds to its convenience for family activities, contributing to a pleasant overall experience. In summary, The Waterfront Hotel Kuching offers quality family accommodation and is highly regarded for its hospitality and suitability for family stays.
5 Star
However, while some aspects of the hotel exude a five-star worthy charm, many guests feel that it falls short of the expected luxury standard. Several comments indicate that the hotel appears rundown with facilities that do not match the claims of a five-star property. Issues such as the need for bathroom renovations and subpar breakfast quality are notable concerns.
In summary, although The Waterfront Hotel Kuching boasts a picturesque setting and a generally appealing ambiance, it seems that aspects of its service and maintenance do not quite measure up to the five-star label.
Business
The establishment is comprehensively covered in terms of facilities with meeting rooms and business amenities being well-equipped. The amenities and facilities cater specifically to business needs, making it a good place for business stays. Additionally, the stable internet connection and provision of a LAN cable in hotel rooms are significant perks for those needing to stay connected for work.
The hotel provides a conducive, calm environment and is considered ideal for business use. Other highlights include its accommodating nature and the added benefit of a lunch symposium as part of the conference offerings. Despite the positive feedback, there is a mention of checking in queues which could be an area for improvement. Overall, the hotel is widely regarded as appropriate and suitable for business travelers.
Rooftop Pool
Children's Pool
Indoor Pool
Luxury
However, the hotel isn't without its shortcomings. The gym lacks essential utilities like air conditioning and sufficient lighting, which detracts from the overall convenience. Additionally, some guests have noted that the lobby does not quite meet five-star expectations and the hotel size has been mentioned as relatively small.
Despite these minor flaws, The Waterfront Hotel Kuching remains a good hotel with luxurious offerings. Its five-star scenic location in the historic old courthouse building makes it a distinguished choice for those seeking an upscale stay in Kuching.
Romantic
Yes, The Waterfront Hotel Kuching has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Rooftop Pool, Panoramic View Pool.
No, a spa isn't available at The Waterfront Hotel Kuching.
No, The Waterfront Hotel Kuching doesn't allow dogs.
Yes, parking facilities are available at The Waterfront Hotel Kuching.
Yes, The Waterfront Hotel Kuching has a gym.
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