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Big, 5-Star Hotels in Kuching

6 HOTELS IN AND AROUND KUCHINGRanking can be influenced by the commissions we receive.
Hilton Kuching Hotel main photo
Hilton Kuching Hotel
Hotel in KuchingMY flag
8.9
Excellent
From $113
$
Info
Summary of reviews
Hilton Kuching Hotel is renowned for its exceptional location in the heart of Kuching city, offering guests direct access to the vibrant waterfront and scenic views of the Sarawak River. Its prime position allows for convenient exploration of nearby attractions, restaurants and shops, while providing a serene and relaxing atmosphere despite being centrally located. This makes it a top choice for both relaxation and city adventures.

The breakfast experience at
Hilton Kuching Hotel is widely praised for its variety and quality. Guests enjoy an extensive array of options, from salads and cheeses to freshly squeezed juices. The friendly and attentive chefs who prepare fresh food on the spot enhance the overall morning dining experience, making breakfast a highlight of many guests' stays. Although there are minor mentions of inconsistency with certain items, the breakfast offering is largely seen as superb and satisfying.

Rooms at the Hilton Kuching are commended for their cleanliness, comfort and stylish design, especially the newly renovated ones that boast modern furnishings and high-quality bedding. Many rooms offer stunning river views, adding to the memorable experience. While some reviews point out that certain rooms need renovation and improved maintenance, the overall sentiment is positive with the hotel staff's excellent service being a notable factor in guest satisfaction.

The hotel's cleanliness receives mixed reviews. Many guests commend the clean and spacious rooms and common areas, including a lovely swimming pool, creating a comfortable and inviting environment. However, some reports highlight issues with bathroom cleanliness and dated facilities, suggesting areas needing improvement.

The staff at
Hilton Kuching Hotel consistently receive high praise for their exceptional service. Guests frequently note the team's friendliness, helpfulness and proactive approach in ensuring a smooth and pleasant stay. The warm and hospitable environment created by the staff significantly enhances the overall guest experience.

However, the hotel's free Wi-Fi has been a point of concern for many guests, who describe it as unreliable and slow with issues in accessibility and extra charges for better connectivity being common complaints.

The swimming pool area, though currently under renovation, has been appreciated in the past for its spaciousness and family-friendly features including a deep section for serious swimmers. Despite some issues with cleanliness and the dated feel of the space, the pool area generally provides a pleasant environment.

Parking at the hotel is convenient with free underground options available. Guests often appreciate the connected parking facility, although some mention that the tight spaces and lack of porter assistance for luggage can be challenging, particularly for families with heavy baggage.

Hilton Kuching Hotel offers a family-friendly environment, enhancing vacations with thoughtful touches like coloring sets for children and a popular pool area. Families find the hotel comfortable and enjoyable, benefiting from its excellent services and strategic location.

The beds receive mixed but mostly positive reviews with many guests appreciating their size and comfort. While some find the beds and pillows perfect, others feel improvements could be made regarding firmness and fluffiness.

In summary, the
Hilton Kuching Hotel is highly valued for its strategic location, excellent breakfast, stylish and comfortable rooms and outstanding staff service, creating a pleasant experience for most guests despite some areas needing attention.
Categories
Big
5 Star
Honeymoon
Pullman Kuching main photo
Pullman Kuching
Hotel in KuchingMY flag
7.6
Good
From $61
$
Info
Summary of reviews
Pullman Kuching is celebrated for its prime location at the heart of Kuching, offering easy access to key attractions such as the Kuching Waterfront and local eateries. Guests frequently praise the hotel's strategic position, which allows them to explore the city on foot while enjoying stunning views of the river and cityscape from its elevated position.

The hotel’s breakfast buffet is generally well-received, lauded for its wide variety of Western and Malaysian dishes, appealing atmosphere and ample selection. Despite occasional criticisms regarding the taste and repetition of certain items, the breakfast spread is often described as sumptuous and worth the price.

The dining experience at
Pullman Kuching offers a range of positives, especially in the lounge and Chinese restaurant with standout dishes like fish and chips and well-loved desserts. However, some areas, particularly the buffet and room service, have room for improvement in terms of food quality and menu variety.

Rooms at
Pullman Kuching are frequently noted for their spaciousness, comfort and cleanliness. Guests appreciate the large bathrooms and pleasant views, especially in family rooms. Nonetheless, some reports of maintenance issues, such as musty smells and dated amenities, indicate a need for refurbishments. Despite these concerns, the overall comfort and value for money are highly praised.

Cleanliness across the hotel is positively reviewed with clean, spacious rooms being a key highlight. However, some guests have reported inconsistencies in housekeeping, particularly in the bathrooms and common areas, suggesting that more thorough cleaning and maintenance would enhance the overall experience.

The staff at
Pullman Kuching are frequently commended for their friendliness, attentiveness and professionalism. While occasional inefficiencies and slow service are mentioned, the majority of reviews highlight the staff's eagerness to assist and their positive impact on the guest experience.

Wi-Fi service at
Pullman Kuching is a point of contention with many guests citing weak signals and slow speeds. Despite a few reports of strong connections, the general consensus is that the hotel’s internet service requires significant improvement.

The gym receives positive feedback for its equipment and spaciousness, although some guests point out the need for updating older, rusty machines. The pool is appreciated for its size and suitability for fitness activities, though better maintenance and more attentive service would enhance its appeal.

Parking at the hotel presents challenges due to associated fees and the inconvenience of navigating through a connected mall. While free basement parking is available, its limited capacity often results in additional hassles for guests.

Families find
Pullman Kuching accommodating with spacious family rooms, child-friendly amenities and helpful staff contributing to a comfortable stay. The hotel's central location and substantial breakfast options further enhance its appeal to family travelers.

Beds at
Pullman Kuching are consistently praised for their comfort and size with many guests highlighting the soft mattresses that ensure a restful night's sleep.

In summary,
Pullman Kuching offers a well-located and comfortable stay with friendly service and ample amenities, though certain areas, particularly maintenance, dining variety, Wi-Fi and parking, could benefit from improvements.
Categories
5 Star
Big
Honeymoon
Puteri Wing - Riverside Majestic Hotel main photo
Puteri Wing - Riverside Majestic Hotel
Hotel in KuchingMY flag
8.4
Very Good
From $73
$
Info
Categories
Big
5 Star
Honeymoon
The Waterfront Hotel Kuching main photo
The Waterfront Hotel Kuching
Hotel in KuchingMY flag
8.8
Excellent
From $77
$
Info
Summary of reviews
The Waterfront Hotel Kuching is a distinguished choice for travelers, known primarily for its exceptional strategic location in the heart of Kuching city. Directly connected to the Plaza Merdeka shopping mall and mere minutes from the Kuching Waterfront, the hotel's vicinity to historical and cultural attractions is highly lauded. The area is pedestrian-friendly, making it convenient for guests to explore vibrant streets, local markets and delectable dining options.

Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.

Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.

The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.

In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.

The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.

Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.

The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.

The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.

Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.

The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.

Overall,
The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Categories
5 Star
Big
Luxury
Astana Wing - Riverside Majestic Hotel main photo
From $41
$
Info
Summary of reviews
Astana Wing - Riverside Majestic Hotel in Kuching is highly praised for its exceptional location, which offers convenient access to the town's highlights, shopping areas and a variety of eateries within walking distance. Guests appreciate the proximity to the Sarawak Waterfront and the breathtaking riverside views, which enhance their overall experience.

The breakfast buffet at the hotel receives generally positive feedback with items like Laksa Sarawak and Congee stations standing out. Guests enjoy the delicious food and the wide variety of options available, which cater to diverse tastes and special dietary needs. The friendly staff and generous room service portions add to the positive experience, although some guests feel there could be improvements in quality, variety and presentation.

Rooms at the hotel are described as spacious, clean and well-maintained with comfortable and modern accommodations. The size and comfort of the beds and the superb quality of the pillows are frequently praised. Guests also appreciate the fantastic river views from the rooms, which enhance the cozy ambiance. While there are minor complaints about occasional stained furniture and bathroom maintenance issues, the overall experience is positive.

The cleanliness of the hotel receives mixed feedback with many guests appreciating the tidy rooms and friendly staff. However, some guests point out specific areas needing improvement, such as dust accumulation and better housekeeping consistency. Issues like old towels and smoking odors in rooms are also mentioned.

The staff at
Astana Wing - Riverside Majestic Hotel are consistently highlighted for their friendliness, politeness and helpfulness. Guests appreciate the warm and accommodating nature of the personnel, including the front desk staff and security personnel. Despite occasional inefficiencies in housekeeping responses, the overall impression of the staff remains highly positive.

The parking situation at the hotel is a mixed experience. While free covered parking is available and appreciated, the limited and narrow parking spaces can pose challenges, particularly during peak times. Guests find the basement parking areas tight and in need of refurbishment, requiring careful navigation and patience.

Overall, the beds at the hotel receive positive reviews for their size and comfort with guests emphasizing the super comfy nature. Despite minor feedback on the quality of linens, the beds are seen as contributing significantly to a satisfying stay, making them an appealing feature of the hotel.
Categories
Big
5 Star
Business
voco Kuching by IHG main photo
voco Kuching by IHG
Hotel in KuchingMY flag
0.0
$
Info
Categories
Big
5 Star
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Kuching
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