Kuantan3.81628700,
103.33150300,
Lot 5 & 10 Lorong Gambut Off Jalan Beserah(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsGrand Darul Makmur Hotel Kuantan enjoys an enviable location in the heart of Kuantan, making it a top choice for visitors seeking convenience. The hotel is in close proximity to major shopping hubs like Berjaya Megamall, Kuantan City Mall and East Coast Mall and is surrounded by a variety of dining options, providing guests with numerous culinary delights. Essential facilities like the KPJ Specialist Centre are also nearby, adding to the hotel's strategic placement. The hotel's central locale grants easy access to key areas, suitable for both leisure and business travelers and offers ample parking.
Guests frequently praise the hotel’s spacious and clean accommodations. The rooms are notable for their size and comfort with recent renovations adding a fresh feel. Families especially benefit from the roomy spaces, ensuring a pleasant stay for those with children. Daily housekeeping keeps the rooms immaculate and amenities like sizeable bathtubs enhance the overall experience. Visitors also appreciate the excellent room service and friendly, attentive reception staff.
The hotel’s breakfast is generally well-regarded for its taste and quality, featuring a large array of choices that satisfy many guests. However, some feedback suggests a need for more variety and improvement in value for the separate breakfast option. Despite these minor critiques, the overall dining experience is positive.
Cleanliness stands out as a strong point for the hotel with many compliments directed toward clean rooms, tidy premises and a beautiful pool. Although some guests noted areas needing attention, such as the bathrooms, the staff's efforts maintain a generally high standard of hygiene.
The staff at Grand Darul Makmur Hotel Kuantan are highly praised for their friendliness and helpfulness, particularly the reception team who contribute to a welcoming atmosphere. Guests feel well-taken care of, enhancing the overall enjoyment of their stay.
The swimming pool is a notable feature, especially enjoyed by families. Separate pools for adults and children, along with a clean and spacious environment, make it an attractive spot within the hotel. Its proximity to the breakfast area adds to the convenience.
Parking could be improved, as guests find it limited and sometimes difficult to secure a spot, especially during events. The parking area’s distance from the entrance and lack of cover are additional concerns, suggesting a need for better arrangements.
For families, the hotel offers excellent accommodations with spacious rooms and family-friendly amenities. The triple rooms for kids and easily accessible parking make it a viable option for those traveling with children.
Lastly, the beds in the hotel receive high marks for comfort, contributing to a restful sleep. Clean rooms and great views enrich the experience, although some minor issues like dusty areas and occasional reports of bed bugs should be addressed for continued guest satisfaction.
Overall, Grand Darul Makmur Hotel Kuantan's strategic location, spacious and clean rooms, excellent amenities and welcoming staff make it a highly recommended choice for both families and travelers visiting Kuantan. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
The hotel offers a swimming pool experience that is highly appreciated by guests, especially families with children. The pool is conveniently located adjacent to the buffet breakfast area, enhancing the overall convenience for guests.
Hotel with Swimming Pool
Provides a comfortable stay with a swimming pool and essential amenities. Its central location allows easy access to local attractions and dining options.
Outdoor Pool
Business Hotel
Grand Darul Makmur Hotel Kuantan provides comprehensive business facilities, including meeting rooms and event spaces, alongside comfortable accommodations. Its location in Kuantan ensures convenient access to business and commercial areas.
Hotel with Parking
This hotel features a complimentary onsite car park and offers free self parking. These facilities contribute to a convenient stay for guests with vehicles.
Accessible Hotel
A larger hotel in Kuantan is more likely to have accessible facilities. The hotel offers essential amenities and services, potentially catering to guests with accessibility needs.
4-Star Hotel
This hotel offers comfortable accommodation and convenient access to Kuantan's attractions. It features multiple dining options and well-appointed rooms, ensuring a pleasant stay for guests.
Hotel with Outdoor Pool
This hotel boasts a large free-form outdoor pool with a waterfall feature and a dedicated children's pool, providing a relaxing and scenic swimming environment suitable for families.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Deluxe Double or Twin RoomThe spacious soundproofed rooms come with a seating area. They feature a flat-screen TV with cable channels, a personal safe and a private bathroom with hot water facilities and a hairdryer. Tea/coffee making facilities and a mini fridge are included.
Rooms are fitted with a king-size bed or 2 single beds.
Bedding requests are subject to availability.
Deluxe Triple RoomThe spacious soundproofed rooms come with a seating area. They feature a flat-screen TV with cable channels, a personal safe and a private bathroom with hot water facilities and a hairdryer. Tea/coffee making facilities and a mini fridge are included.
This is a spacious room which can accommodate 3 guests.
Super Deluxe Double or Twin RoomLarge soundproofed rooms with a seating area offer views of the town and the hotel swimming pool. They come with a flat-screen cable TV and safe. Tea/coffee-making facilities and a mini fridge are included. The private bathroom offers hot water facilities and a hairdryer.
Bedding requests are subject to availability.
Deluxe Quadruple RoomThe spacious soundproofed rooms come with a seating area. They feature a flat-screen TV with cable channels, a personal safe and a private bathroom with hot water facilities and a hairdryer. Tea/coffee making facilities and a mini fridge are included.
Executive SuiteThis large suite features a seating area with sofa. It comes with a flat-screen TV with cable channels, a personal safe and a private bathroom with hot water facilities and a hairdryer.
Tea/coffee making facilities and a mini fridge are included
Guest Reviews
8.3
Very Good
Location
Grand Darul Makmur Hotel Kuantan boasts an exceptional location, right in the heart of the city. Guests repeatedly praise its proximity to major shopping hubs like Berjaya Megamall, Kuantan City Mall and East Coast Mall, making it incredibly convenient for shopping enthusiasts. Dining options abound with numerous nearby restaurants offering a variety of culinary delights for lunch or dinner. The hotel is also strategically located near essential facilities like the KPJ Specialist Centre and other basic necessities.
Notably, the hotel offers spacious and comfortable rooms, earning compliments for cleanliness and excellent room service. Many reviews highlight the helpful and friendly demeanor of the reception staff. The hotel's central location provides easy access to key areas in Kuantan, making it ideal for both leisure and business travelers.
Additionally, the facility itself includes ample parking, ensuring a hassle-free stay for those driving. Guests appreciate the spacious rooms, which can comfortably accommodate larger groups or families. The view from the rooms, particularly of Menara Kuantan, adds a nice touch to the overall experience.
In summary, Grand Darul Makmur Hotel Kuantan stands out for its strategic, central location, excellent amenities and welcoming staff, making it a highly recommended choice for visitors to Kuantan.
Breakfast
Guests generally view breakfast at the Grand Darul Makmur Hotel Kuantan positively, noting that the food is delicious and the staff super nice. Many reviewers describe the breakfast as good with some highlighting a large array of choices and sufficient variety. However, some opinions reflect a need for improvement, mentioning the buffet could offer more variety and is sometimes repetitive. A few guests found the breakfast to be less attractive and quite unsatisfactory. Price-wise, the separate breakfast option is noted to be expensive and not good value. Overall, while the breakfast earns praise for taste and quality, there are consistent calls for expanding the variety offered.
Rooms
The rooms at the Grand Darul Makmur Hotel Kuantan consistently receive praise for their spaciousness and cleanliness, making them highly suitable for families. Guests frequently describe the rooms as large and comfortable with some noting recent renovations that give a fresh and new feel. Many families find the ample space particularly beneficial, especially those traveling with young children who also enjoy the hotel’s swimming pool.
The rooms are generally well-maintained with daily housekeeping ensuring they remain clean and inviting. Several reviews highlight the excellent amenities available, such as sizeable bathtubs, which add to the comfort and convenience of the stay. Additionally, the helpful and friendly reception staff contribute positively to the overall guest experience.
The hotel’s breakfast and food offerings also garner compliments, adding to the value and enjoyment of the stay. Overall, the Grand Darul Makmur Hotel Kuantan provides a comfortable and spacious accommodation option with good amenities, making it a commendable choice for families and travelers seeking a relaxing stay.
Beds
At Grand Darul Makmur Hotel Kuantan, the beds receive considerable praise for their comfort and coziness. Guests repeatedly describe the beds as comfortable with positive remarks about the mattresses and pillows enhancing the overall sleeping experience. The clean and spacious rooms, alongside great views, further contribute to a pleasant stay. However, some issues were noted, including dusty areas around the bed and reports of bed bugs. Despite this, the favorable aspects seem to prevail, as many guests express a willingness to return for future stays. There are occasional challenges in fulfilling requests for large beds due to high demand.
Cleanliness
Grand Darul Makmur Hotel Kuantan receives mostly positive remarks regarding cleanliness from its guests, highlighting features such as clean and comfortable rooms and a spacious, beautiful pool. Visitors often compliment the spaciousness and cleanliness of the rooms, noting them to be tidy, comfortable and good value for money. The hotel itself is described as clean and tidy overall with spotlessly clean bed linens and towels.
The hotel also scores points for having secure premises and adequate parking space. Guests appreciate the hotel’s ideal location within the big city. Friendly staff also contribute positively to the guests' overall experience.
However, some areas for improvement were noted. A few guests mentioned that the cleanliness needs to be elevated to truly meet a four-star standard, pointing out issues with dirty bathrooms, dusty rooms and towels with unpleasant odors. Instances of dirty bathtubs and bedsheets with stains were also mentioned. These criticisms highlight areas where more attention to detail is required to enhance guest satisfaction. Additionally, noise from events and limited breakfast options were noted as negative aspects.
Overall, while many guests were pleased with the cleanliness and comfort of their accommodations, there's a consensus that some areas, particularly the bathrooms, could benefit from more stringent cleaning practices.
Staff
The staff at 'Grand Darul Makmur Hotel Kuantan' have garnered high praise from guests for their friendliness and helpfulness. Many guests appreciated the warm welcome and thoughtful assistance, particularly highlighting the reception staff for their exemplary service. Early check-ins were handled efficiently and the overall hospitality was noted as very good. While a suggestion was made for staff to assist with carrying bags up steep stairs, the consensus is that the team's amiable nature and willingness to help significantly contributed to a positive stay. The hotel's prime location, combined with the excellent customer service, made for a comfortable and enjoyable experience.
Pool
The Grand Darul Makmur Hotel Kuantan offers a swimming pool experience that is highly appreciated by guests, especially families with children. The pool is conveniently located adjacent to the buffet breakfast area, enhancing the overall convenience for guests. The children particularly enjoy the spacious and beautiful pool dedicated to them, contributing to a family-friendly atmosphere.
The swimming facilities include separate pools for adults and children, ensuring everyone can enjoy a relaxing swim. Guests frequently describe the pool as clean, large and not crowded, making it a pleasant spot for leisure. The pool area is also noted for its proximity to the café, allowing guests easy access to refreshments.
However, some guests mention the need to navigate several stairs to reach the pool area, which could be an inconvenience for some. Additionally, the swimming pool's evening opening hours are limited to 7 pm and there have been occasional reports of the pool being closed for maintenance. Despite these minor issues, the pool remains a highlight for visitors, contributing greatly to their overall experience at the hotel.
Parking
Visitors of Grand Darul Makmur Hotel Kuantan frequently highlight concerns about the parking facilities. While some commend the spaciousness of the parking lots, many guests note that the parking space is quite limited and difficult to find, especially during events. The parking area is also described as uncovered and far from the entrance, making it inconvenient, particularly on rainy days. Although the hotel offers free parking, securing a spot can be challenging due to congestion and insufficient spaces. There is a call for more parking spots and better arrangements, as the current setup includes only one disabled parking spot and can be exhausting to navigate. The hotel might benefit from improving these facilities to enhance guest satisfaction.
Family
The Grand Darul Makmur Hotel Kuantan is an excellent choice for families, offering spacious and comfortable rooms ideal for family trips. The hotel provides large rooms that are particularly suitable for families with small children, including options like a triple room for kids. The family-friendly amenities and well-appointed bathrooms add to the convenience of the stay. The hotel also ensures a secure environment with ample parking space for guests' vehicles, making it a worry-free experience for those traveling with young children.
Yes, Grand Darul Makmur Hotel Kuantan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand Darul Makmur Hotel Kuantan.
No, Grand Darul Makmur Hotel Kuantan doesn't allow dogs.
Yes, parking facilities are available at Grand Darul Makmur Hotel Kuantan.
No, Grand Darul Makmur Hotel Kuantan doesn't have a gym.