Citadines Waterfront Kota Kinabalu
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Summary of reviewsCitadines Waterfront Kota Kinabalu, located in the heart of Kota Kinabalu, offers an exceptional base for travelers aiming to explore the city's vibrant surroundings. The hotel's strategic location provides easy access to popular attractions, shopping malls, and a variety of dining options, all while offering tranquil seaside views. Guests commend the hotel for its clean and modern accommodations, which include spacious rooms equipped with kitchenettes and comfortable beds. The stunning infinity pool, with its breathtaking views of the harbor and islands, is a highlight for many, enhancing the overall guest experience.
The staff at Citadines Waterfront is frequently praised for their friendliness and attentiveness. From reception to housekeeping, each team member contributes to a welcoming atmosphere, ensuring guests feel comfortable and well-cared for throughout their stay. This dedication to excellent service extends to the hotel's maintenance of a clean and accommodating environment, despite occasional feedback regarding room cleaning specifics and service consistency.
While the breakfast offerings could benefit from improvements in variety, guests find some enjoyment in the options available. Overall, the comfortable beds, serene pool ambiance, and care from the staff contribute to a memorable stay. Citadines Waterfront Kota Kinabalu emerges as an attractive choice for those seeking convenient access to Kota Kinabalu's cultural sites combined with the allure of modern, comfortable lodging.
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The staff at Citadines Waterfront is frequently praised for their friendliness and attentiveness. From reception to housekeeping, each team member contributes to a welcoming atmosphere, ensuring guests feel comfortable and well-cared for throughout their stay. This dedication to excellent service extends to the hotel's maintenance of a clean and accommodating environment, despite occasional feedback regarding room cleaning specifics and service consistency.
While the breakfast offerings could benefit from improvements in variety, guests find some enjoyment in the options available. Overall, the comfortable beds, serene pool ambiance, and care from the staff contribute to a memorable stay. Citadines Waterfront Kota Kinabalu emerges as an attractive choice for those seeking convenient access to Kota Kinabalu's cultural sites combined with the allure of modern, comfortable lodging.
Hotel Taking Steps Towards Sustainability
The parent company, CapitaLand Investment Limited, has committed to achieving net-zero emissions by 2050, placing sustainability at the core of its operations. The hotel is noted by guests for its efforts in pushing for sustainability, aligning with its corporate environmental goals.
Dog Friendly Hotel
This hotel is pet-friendly and offers a comfortable stay for both guests and their pets. It is conveniently located at the waterfront, providing easy access to nearby attractions.
Hotel with Swimming Pool
Citadines Waterfront Kota Kinabalu has a pool and provides modern and stylish serviced apartments, thoughtfully curated to meet the individual needs of each guest.
Outdoor Pool
Hotel with Parking
Private parking is available on site for guests. Self-parking costs MYR 20 per day, offering a convenient, paid parking solution.
4-Star Hotel
Offers accommodations with an outdoor swimming pool, private parking, a fitness center and a restaurant. Its prime location provides easy access to the city's attractions.
Hotel with Outdoor Pool
Citadines Waterfront Kota Kinabalu offers an outdoor swimming pool. The pool area provides views of either the sea or the city.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
Guest Reviews
Situated in the heart of Kota Kinabalu, Citadines Waterfront Kota Kinabalu offers a strategic base for travelers keen on exploring the city's vibrant offerings. Guests appreciate the hotel's proximity to popular attractions, with the bustling Gaya Street and its Sunday and night markets just a short walk away. The hotel's central positioning makes it conveniently accessible to a variety of shopping malls, restaurants, and seaside eateries, ensuring all that the city has to offer is within easy reach. The surrounding area is well-served by markets, including a fruit market located directly across the street and a supermarket nearby. With the waterfront as a scenic backdrop, guests enjoy both the convenience of urban access and the tranquility of seaside views. The hotel combines its ideal location with excellent facilities including a pool with stunning views, clean accommodations, and a friendly staff, all of which contribute to a comfortable and pleasant stay. Overall, the superb location at the core of the city makes this an excellent choice for sightseeing and experiencing the rich local culture.
The breakfast experience at Citadines Waterfront Kota Kinabalu seems to have garnered mixed feedback from guests. While there are some positive notes, such as enjoyable coffee and tasty options that varied, several guests feel that the breakfast selection could benefit from improvements in variety and quality. The offerings lean more towards Asian cuisine, which might not cater to all Western tastes, and some guests noted the lack of healthy cereal options. Others have remarked that breakfast seemed overly simple or disappointing. Several reviewers suggested enhancements in both food choices and the overall dining experience, highlighting a need for a more robust and appetizing selection. Additionally, guests mentioned that pricing can be steep for what is offered, and some found the process of needing to select breakfast the night before inconvenient. Despite these areas for improvement, there are guests who found the breakfast enjoyable, but overall, it appears there is room for enhancement in the breakfast service.
Citadines Waterfront Kota Kinabalu offers a compelling mix of comfort and convenience, making it an attractive choice for travelers visiting the city. The hotel boasts a modern and clean aesthetic, with rooms that are generally spacious and well-equipped. Guests appreciate the kitchenettes in some rooms, which allow for simple meal preparation—ideal for families looking to maintain a flexible dining schedule. The beds are commonly noted for their comfort, adding to the restful atmosphere of the accommodation.
The hotel's strategic location near the waterfront provides beautiful sea views for certain rooms, enhancing the overall stay experience. Cleanliness is consistently praised, with tidy rooms ensuring a pleasant environment for guests. Although some guestrooms are described as cozy, they still manage to provide everything one might need for a comfortable stay. While some reviews mention smaller bathroom facilities, the modern bathrooms and contemporary design overall contribute positively to the hotel’s appeal.
With facilities such as in-room laundry and drying, the hotel further emphasizes convenience, offering practical solutions for longer stays. The spacious lifts are an added benefit for easy access to different floors, especially for guests with more luggage. Proximity to Kota Kinabalu's attractions makes this hotel a suitable base for exploration, complemented by a dedicated and friendly staff who enhance the guest experience. While room sizes vary, the overall welcoming vibe and excellent location make Citadines Waterfront a worthwhile lodging option in Kota Kinabalu.
Visitors to Citadines Waterfront Kota Kinabalu have praised the hotel's beds for their comfort and cleanliness. Guests frequently describe the beds as comfortable, with many appreciating the overall coziness, noting the pillows and beds are usually very comfy. While some found the pillows a bit too large for their liking and mentioned a preference for softer beds, the general consensus is that the sleeping experience is pleasant. One reported issue with ants was swiftly addressed, showcasing the staff's responsiveness. Additionally, the thick walls ensure that guests are not disturbed by noise from neighboring rooms, adding to a restful stay.
Citadines Waterfront Kota Kinabalu earns mixed reviews for its cleanliness, with many finding the accommodations to be clean and comfortable. Several guests appreciated the modern and spacious rooms that were described as spotless and hygienic. The cleaning and design of the rooms also received positive remarks, contributing to an overall sense of comfort. However, some concerns were raised about specifics, such as dusty carpets, mould in the shower area, and occasional sightings of pests like cockroaches and lizards. While some rooms required initial adjustments due to cleaning oversights, the atmosphere was generally described as clean and accommodating by those who experienced an issue-free stay.
The Citadines Waterfront Kota Kinabalu receives high praise for its exceptional staff, known for being friendly, helpful, and accommodating. From receptionists to the restaurant hosts, housekeeping staff, and shuttle car drivers, each team member works efficiently with a welcoming smile. Guests consistently highlight the staff's willingness to assist with every question and their politeness. The establishment is well-regarded for its spotless environment, aided by the hardworking housekeeping staff, contributing to a pleasant stay. The caring service provided by the team is especially appreciated in instances like offering great hospitality to those with special needs. Specific staff members, such as Sui Zer, receive special recognition for their fabulous service. While the majority of experiences are positive, there are occasional concerns about inconsistency in service and some security-related issues, indicating areas for potential improvement. Overall, the hotel is celebrated for its dedication to delivering excellent guest service, making it a favored choice among visitors to Kota Kinabalu.
Citadines Waterfront Kota Kinabalu boasts an impressive array of features that include a stunning infinity pool, providing guests with the perfect combination of comfort and luxury. The pool is highly praised for its breathtaking views, especially during sunset, offering a remarkable landscape of the harbor and nearby islands. Patrons frequently highlight the serene ambiance, enhanced by the seabreeze, making it an ideal spot to unwind. The pool's vantage point provides a mesmerizing view of the sea, elevating the overall experience. Guests often express admiration for the pool, describing it as gorgeous and one of the best in terms of its view and design. While there is some feedback about the absence of chairs for sitting comfortably, the overall sentiment remains highly positive regarding the pool's aesthetic appeal and its contribution to a memorable stay at the hotel.
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Location
Breakfast
Rooms
The hotel's strategic location near the waterfront provides beautiful sea views for certain rooms, enhancing the overall stay experience. Cleanliness is consistently praised, with tidy rooms ensuring a pleasant environment for guests. Although some guestrooms are described as cozy, they still manage to provide everything one might need for a comfortable stay. While some reviews mention smaller bathroom facilities, the modern bathrooms and contemporary design overall contribute positively to the hotel’s appeal.
With facilities such as in-room laundry and drying, the hotel further emphasizes convenience, offering practical solutions for longer stays. The spacious lifts are an added benefit for easy access to different floors, especially for guests with more luggage. Proximity to Kota Kinabalu's attractions makes this hotel a suitable base for exploration, complemented by a dedicated and friendly staff who enhance the guest experience. While room sizes vary, the overall welcoming vibe and excellent location make Citadines Waterfront a worthwhile lodging option in Kota Kinabalu.
Beds
Cleanliness
Staff
Pool
Yes, Citadines Waterfront Kota Kinabalu has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Citadines Waterfront Kota Kinabalu.
Yes, Citadines Waterfront Kota Kinabalu welcomes dogs.
Yes, parking facilities are available at Citadines Waterfront Kota Kinabalu.
Yes, Citadines Waterfront Kota Kinabalu has a gym.
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