Kota Kinabalu5.89150300,
116.04777900,
One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Sabah(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsPan Borneo Hotel Kota Kinabalu is highly regarded for its strategic and convenient location, especially for travelers looking for easy access to the airport. The surrounding area offers an array of dining options, shops, and essential amenities, making necessities easy to procure. While the hotel is not in the city center, its proximity to highways ensures convenient travel for guests attending nearby events or requiring airport transit.
The rooms receive significant praise for being spacious, clean, and comfortable, perfect for families seeking ample relaxation space. Guests commend the comfort of the beds and pillows, contributing to restful stays. Additionally, the hotel maintains cleanliness well across its facilities, including a well-regarded pool that serves as a delightful feature for families, offering a serene and enjoyable experience. The cleanliness is further complemented by substantial accommodations that are especially accommodating for families, with child-friendly facilities enhancing the family-oriented atmosphere.
The staff at Pan Borneo Hotel Kota Kinabalu stands out as a highlight, consistently praised for their exceptional friendliness and attentiveness. Guests appreciate the team's dedication to providing helpful service and creating a welcoming environment throughout their stay.
While the breakfast receives mixed reviews, many guests enjoy the variety offered, particularly the inclusion of local and international options. Some improvements are needed to broaden the selection and enhance flavor to appeal universally. Moreover, the free Wi-Fi service, though convenient, encounters occasional connectivity challenges that could be refined for smoother online experiences.
The hotel's gym and pool facilities contribute to its reputation as a comfortable and modern establishment, although the parking situation presents some challenges with fees and limited spaces impacting convenience. Despite this, the complimentary parking option remains a positive aspect amidst logistical complexities.
Overall, Pan Borneo Hotel Kota Kinabalu provides a pragmatic and comfortable stay for guests seeking a four-star experience with convenient amenities, friendly service, and a pleasant environment, particularly suitable for families exploring Kota Kinabalu. Show more
Read review summaries for all categories
Categories
Romantic Hotel
Offers comfortable rooms with modern amenities and a convenient location near the airport. Its rooftop pool and dining options provide a relaxing and romantic atmosphere.
Hotel with Swimming Pool
Pan Borneo Hotel Kota Kinabalu is known for its swimming pool facilities, offering guests a relaxing and enjoyable stay.
Outdoor Pool
Business Hotel
Pan Borneo Hotel provides meeting and function spaces with conference equipment. Its dedicated team can assist in organizing meetings and events.
Hotel with Parking
This hotel offers free self-parking on site. Parking is included, providing a convenient amenity for guests with vehicles.
Cheap Hotel
This hotel offers comfortable accommodations and a convenient location within One Place Mall. It is a good option for travelers looking for value and accessibility.
Accessible Hotel
This hotel has accessible facilities. Wider bathrooms and shower access may be provided and rooms are often located on the ground floor or have easy lift access.
4-Star Hotel
This hotel is located within One Place Mall in Putatan, offering convenient access to shopping and dining. It features comfortable rooms and facilities.
Hotel with Outdoor Pool
Pan Borneo Hotel Kota Kinabalu features a refreshing outdoor pool located on Level 3M. The pool area provides a view for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
City View Room - Complimentary Airport Pickup Overlooking the city or pool, this room features air conditioning and a flat-screen cable TV. The en suite bathroom comes with a shower and free toiletries.
Deluxe Seaview - Complimentary Airport Pickup Located on a higher floor, this room features city view and a flat-screen cable TV. The en suite bathroom comes with a shower and free toiletries.
Executive Suite - Complimentary Airport Pickup Offering additional living space, this suite is fitted with a flat-screen TV and a sofa. The en suite bathroom includes a bath/shower and a hairdryer.
Family Room - Complimentary Airport PickupLocated on a higher floor, this family room features city view and a flat-screen cable TV. The en suite bathroom comes with a shower and free toiletries.
Guests enjoy:
- Buffet breakfast for 4 persons at the Executive Lounge
Pool view Room - Complimentary Airport PickupOverlooking the city or pool, this room features air conditioning and a flat-screen cable TV. The en suite bathroom comes with a shower and free toiletries.
Family Suite - Complimentary Airport PickupThe spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The family room has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Long Stay Package - City View Room
Guest Reviews
8.5
Very Good
Location
Pan Borneo Hotel Kota Kinabalu boasts a strategic and convenient location, making it a favorable choice for travelers. Situated close to the airport, the hotel offers easy access for those flying in and out of the city. Its proximity to the airport is complemented by the presence of shopping centers, restaurants, banks, pharmacies, and supermarkets, allowing guests easy access to various facilities and amenities. The surrounding area features plenty of dining options and shops, ensuring that necessities are effortless to procure.
Despite being somewhat removed from the city center, with heavy traffic during peak hours extending the travel time, the location is generally viewed as accessible. It is only a short distance away from the main city and offers convenient connections to town. The nearby shopping mall further enhances the hotel's appeal as a hub for various activities.
While its locale may not be ideal for those seeking immediate immersion in the city life, the Pan Borneo Hotel offers a clean and comfortable stay with ease of access to main highways, making it a pragmatic choice for airport transit passengers and those attending events nearby.
Breakfast
Pan Borneo Hotel Kota Kinabalu offers a breakfast experience that has garnered mixed feedback from guests. While some find the breakfast buffet to be a delightful affair with a wide variety of delicious options, others have noted the need for improvement. There are mentions of an excellent breakfast experience featuring numerous choices, including a cook-to-order egg station catering to different cultures. Guests appreciate the availability of local and international options, making the spread diverse and appealing to myriad taste preferences.
However, several reviews point out limitations in the breakfast offerings, including a lack of staple Western items and a limited selection of fruits and juices. Some guests feel that the breakfast could be more vibrant, with enhanced flavor and variety. Despite these critiques, many find the breakfast pleasant or acceptable, enjoying the air-conditioned environment in which it's served. The ample choices do cater well to local tastes, though there remains room for refinement to meet the expectations of all guests, including those seeking familiar Western breakfast staples. Overall, the breakfast experience at Pan Borneo Hotel Kota Kinabalu is satisfactory for many, though there is potential for improvement to make it more universally enjoyable.
Rooms
Pan Borneo Hotel Kota Kinabalu receives an abundance of praise for its rooms, which are consistently described as spacious, clean, and comfortable. Guests highlight that the generous room size is a perfect match for families, providing ample space to relax. The comfort of the beds and pillows is frequently mentioned, ensuring a good night's sleep. Towels and other amenities contribute to a cozy experience, while room views add an extra touch of delight, with sea and nature vistas being particularly appreciated. Cleanliness is a standout feature across guest reviews, with many noting the rooms are sparkling clean and well-maintained. Despite minor complaints about occasional housekeeping oversights and outdated facilities, the overall consensus remains that the rooms provide a comfortable and accommodating atmosphere.
Beds
Guests consistently praise the beds at Pan Borneo Hotel Kota Kinabalu for their comfort and cleanliness. Many highlight the spaciousness of the beds, noting that they are large enough to accommodate a family of four. The beds are described as very comfortable, with several reviews emphasizing the coziness of both the mattresses and pillows. Overall, the beds at this hotel stand out as a notable feature, contributing positively to the guest experience.
Cleanliness
Pan Borneo Hotel Kota Kinabalu receives commendation for its cleanliness and spacious accommodations, making it a fitting choice for those visiting the area. Guests frequently highlight the hotel's clean and functional environment, coupled with substantial room sizes that are both comfortable and well-maintained on a daily basis. The facilities, including a well-regarded pool and super clean toilets, contribute positively to the overall experience. The hotel serves as a convenient and affordable option, especially for travelers needing proximity to the airport. Though there are opportunities to improve cleanliness in certain aspects, the hotel remains a strong contender for guests seeking a clean and quiet stay with ample amenities.
Staff
Pan Borneo Hotel Kota Kinabalu consistently receives praise for its exceptional staff, who are a key highlight of guest experiences. Visitors frequently note the team's friendliness, attentiveness, and willingness to go above and beyond to meet guests' needs. Whether arriving late at night or simply navigating the daily needs of travelers, the staff is known for providing helpful and accommodating service. Many reviews highlight specific individuals, such as the front desk team and managers, for their professionalism and welcoming demeanor. Guests appreciate how the employees strive to create a homely atmosphere, making everyone feel comfortable and valued. From start to finish, the staff's positive and proactive approach significantly enhances the overall stay experience at the hotel.
Wi-Fi
Pan Borneo Hotel Kota Kinabalu offers free Wi-Fi to its guests, which is generally appreciated for its convenience. Guests receive login credentials readily upon checking in at the front desk. The Wi-Fi service receives mixed reviews, with some visitors highlighting good connectivity during their stay. However, several guests experienced issues, ranging from frequent disconnections to slow internet speed, impacting their ability to complete tasks effectively. The Wi-Fi signal strength varies, with occasional outages impacting longer stays. While the service is free, the reliability and consistency of the connection can be challenging, with some improvements needed to ensure a smoother online experience for hotel guests.
Gym
The gym at Pan Borneo Hotel Kota Kinabalu receives favorable feedback from guests, highlighting the presence of clean, quality fitness facilities alongside a pool and karaoke lounge. Guests appreciate the simplicity and cleanliness of the gym, noting it as a positive aspect of their stay. While there is commendation for the availability of gym facilities, there is acknowledgment of room for improvement in terms of equipment quantity. Overall, the gym contributes to the hotel's reputation as a very comfortable and modern establishment with good amenities.
Pool
The Pan Borneo Hotel Kota Kinabalu boasts a delightful swimming pool that has garnered praise from numerous guests, particularly families. The pool is a prominent feature of the hotel, situated in the courtyard and providing a serene view that guests appreciate. With its clean and well-maintained environment, the pool offers a safe and enjoyable experience for both adults and children. Parents frequently mention how much their kids love the pool, making it an ideal spot for family relaxation. The pool's extended hours, remaining open until 10 PM, provide ample time for guests to unwind after a day of exploration. Its size is another highlight, offering plenty of space for guests to swim and play. Overall, the pool is an excellent amenity that enhances the enjoyable and comfortable stay at Pan Borneo Hotel.
Parking
While staying at the Pan Borneo Hotel Kota Kinabalu, guests have shared mixed feedback regarding the parking situation. On the positive side, the hotel's location offers convenient proximity to the airport, making it a practical choice for travelers with early flights or late arrivals. Free parking is available, providing some respite from the fees often associated with parking at hotels. However, many guests have expressed dissatisfaction with the necessity to pay for parking, which is a separate expense from the accommodation itself. The fee structure requires RM5 for each entry, which can add up for guests who need to access their vehicles frequently during their stay. Moreover, the parking spaces are limited, which may pose challenges, especially during peak times. Despite these drawbacks, some guests have noted that the parking arrangement is still a fairly good deal. Although the hotel is situated about 20 minutes away from the city center, the available parking might be considered advantageous given the general logistics in the area. Ultimately, while there are parking fees, the availability of parking options helps manage vehicle access needs for guests.
Family
Nestled in the vibrant city of Kota Kinabalu, the Pan Borneo Hotel stands out as a premier destination for families seeking a memorable stay. The hotel receives high praise for its spacious and comfortable rooms, which are particularly accommodating for families. The family-oriented atmosphere is enhanced by the child-friendly facilities, making it an ideal choice for those traveling with youngsters. Guests frequently highlight the well-maintained swimming pool as a favored feature, offering a fun and relaxing escape for children and parents alike. Additionally, the excellent buffet offerings add to the convenience for families, ensuring a satisfying dining experience. For families of four including young children, the hotel consistently delivers a comfortable, user-friendly environment. With its family-centric approach and thoughtful amenities, Pan Borneo Hotel ensures a pleasant stay for families looking to explore the charms of Kota Kinabalu.
4 Star
Pan Borneo Hotel Kota Kinabalu presents itself as a compelling choice for travelers seeking comfort within a mid-budget range. The spacious rooms are equipped with essential amenities, including toiletries and complimentary water, ensuring a convenient stay. As one of Kota Kinabalu's newer establishments, the hotel boasts clean surroundings, aligning with the expectations of a contemporary four-star hotel. Guests note the completeness of its facilities that reflect its four-star standard. Despite some inconsistencies with certain aspects, such as the absence of a fridge and minor issues like worn towels, the hotel manages to deliver a satisfactory experience overall. It stands out as a practical option for visitors who desire comfort and convenience in a well-located setting.
Yes, Pan Borneo Hotel Kota Kinabalu has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pan Borneo Hotel Kota Kinabalu.
No, Pan Borneo Hotel Kota Kinabalu doesn't allow dogs.
Yes, parking facilities are available at Pan Borneo Hotel Kota Kinabalu.