Holiday Inn Kolkata Airport by IHG
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Summary of reviewsHoliday Inn Kolkata Airport by IHG, enjoys a strategic location near the airport, praised by guests for its convenience and accessibility. Its proximity to key areas like Eco Park, the new town area and Sector 5 makes it a suitable option for both business and leisure stays. Local amenities such as restaurants, markets and a mall add to its appeal.
The hotel's breakfast offerings are well-received with guests complimenting the good spread and quality of food. The breakfast buffet is particularly appreciated for its variety and taste, despite occasional crowdedness and suggestions for better organization. Dinner experiences are also positive with many enjoying the quality and service, although some call for greater variety and improved presentation.
Rooms are generally described as spacious, clean and comfortable, though there are mentions of minor maintenance issues like broken tiles and problematic room locks. Cleanliness across the hotel shows a mixed picture, as some guests found their rooms and public areas well-maintained, while others cited instances of dust and uncleanliness.
The staff at Holiday Inn Kolkata Airport receive high praise for their courteousness, helpfulness and professionalism, creating a welcoming atmosphere for guests. There are, however, a few concerns regarding the knowledge and efficiency of some front desk staff.
The hotel offers complimentary wifi, which is appreciated by guests when it performs well, though its reliability can be inconsistent. The gym, while small and somewhat old, is well-maintained and equipped, providing a satisfactory workout experience. The rooftop pool is another highlight, noted for its cleanliness and pleasant setting.
Families find the hotel accommodating with family-friendly services and amenities. The bed quality garners mixed reviews; while primary beds are comfortable, extra bed provisions need improvement. Holiday Inn Kolkata Airport offers a near-luxury experience that aligns well with five-star standards for most guests, though some feel there is room for service enhancements.
For business travelers, the hotel provides a corporate-friendly environment with dedicated business facilities and proximate business properties, making it a suitable choice for professional stays.
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The hotel's breakfast offerings are well-received with guests complimenting the good spread and quality of food. The breakfast buffet is particularly appreciated for its variety and taste, despite occasional crowdedness and suggestions for better organization. Dinner experiences are also positive with many enjoying the quality and service, although some call for greater variety and improved presentation.
Rooms are generally described as spacious, clean and comfortable, though there are mentions of minor maintenance issues like broken tiles and problematic room locks. Cleanliness across the hotel shows a mixed picture, as some guests found their rooms and public areas well-maintained, while others cited instances of dust and uncleanliness.
The staff at Holiday Inn Kolkata Airport receive high praise for their courteousness, helpfulness and professionalism, creating a welcoming atmosphere for guests. There are, however, a few concerns regarding the knowledge and efficiency of some front desk staff.
The hotel offers complimentary wifi, which is appreciated by guests when it performs well, though its reliability can be inconsistent. The gym, while small and somewhat old, is well-maintained and equipped, providing a satisfactory workout experience. The rooftop pool is another highlight, noted for its cleanliness and pleasant setting.
Families find the hotel accommodating with family-friendly services and amenities. The bed quality garners mixed reviews; while primary beds are comfortable, extra bed provisions need improvement. Holiday Inn Kolkata Airport offers a near-luxury experience that aligns well with five-star standards for most guests, though some feel there is room for service enhancements.
For business travelers, the hotel provides a corporate-friendly environment with dedicated business facilities and proximate business properties, making it a suitable choice for professional stays.
Hotel Taking Steps Towards Sustainability
This hotel is recognized as a green choice option, noted for its efforts in reducing energy usage per guest. It is part of a hotel group with a focus on sustainable business practices.
Family Friendly Hotel
Holiday Inn Kolkata Airport offers comfortable accommodations and convenient access to the airport, making it suitable for families. It features multiple dining options and a swimming pool, ensuring a pleasant stay.
Hotel with Swimming Pool
Features a swimming pool, adding to its appeal as a convenient and comfortable hotel. The pool provides guests with a refreshing way to relax and unwind during their stay.
Rooftop Pool Outdoor Pool
Business Hotel
Offers practical meeting facilities and business services, catering to travelers needing quick access to the airport. Its convenient location and essential amenities make it a functional choice for short business trips.
Hotel with Parking
This international chain hotel near the airport provides practical and accessible parking options, catering efficiently to travelers who require secure vehicle storage.
EV charging stations
Accessible Hotel
Similar to its Express counterpart, this Holiday Inn property is listed as accessible. It provides reliable services and amenities to ensure a comfortable stay for guests with disabilities.
Hotel with Gym
Offers a fitness center for guests to maintain their workout routine. IHG provides reliable amenities and services, ensuring a convenient fitness experience near the airport.
Hotel with EV Charging Stations
The Holiday Inn Kolkata Airport provides EV charging stations with both DC and AC chargers. It features a swimming pool, gym, and restaurant, offering convenience and comfort for guests with electric vehicles.
5-Star Hotel
Holiday Inn Kolkata Airport provides comfortable and convenient accommodation with standard 5-star amenities, catering to travelers needing easy access to the airport.
Hotel with Outdoor Pool
Holiday Inn Kolkata Airport features a rooftop swimming pool that is generally found impressive by guests. The pool is described as clean, well-maintained, and heated.
Hotel with Rooftop Pool
Features a well-maintained rooftop swimming pool that guests generally find impressive. The pool stands out for its cleanliness and upkeep, making it a pleasant spot for relaxation. It is described as both big and heated, adding to the comfort of the experience.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Holiday Inn Kolkata Airport by IHG, boasts an excellent location praised by guests for its close proximity to the airport. The convenience of being just minutes away from the airport makes it an ideal choice for travelers with flights to catch. Many reviews highlight the good location as a major advantage, noting that it strikes the right balance of accessibility and comfort.
Guests also appreciate its proximity to key areas such as Eco Park, the new town area and Sector 5, making it a suitable option for both business and leisure stays. The hotel's location offers easy access to nearby restaurants, local markets and even a mall, adding to the overall convenience for guests.
While the majority of reviews emphasize the positive aspects of the location, a few guests mentioned that the external environment and road conditions could be improved. Nonetheless, the overall sentiment reflects satisfaction with the location's strategic placement, especially for those prioritizing airport access.
In summary, the Holiday Inn Kolkata Airport is highly regarded for its strategic and convenient location near the airport, making it a top choice for travelers seeking ease and accessibility.
The breakfast experience at Holiday Inn Kolkata Airport by IHG, generally receives positive feedback from guests with many highlighting the good spread and quality. Phrases such as "excellent breakfast," "great breakfast," and "amazing breakfast" were frequently mentioned, indicating a consistently high level of satisfaction.
Guests appreciated the taste and variety offered, describing the breakfast as "very good," "delicious," and "too good." The breakfast buffet in particular was praised for its assortment, described by some as excellent and satisfying. Many felt the options were adequately diverse and the food was fresh.
However, there were some suggestions for improvement. A few guests noted that the breakfast service could be chaotic and crowded at times and mentioned the need for better organization. There were also calls for more variety, including options for diabetics and an increased selection of fruits, salads and other items.
While the overall sentiment was largely positive with guests enjoying the tasty and well-presented meals, addressing these areas could enhance the overall breakfast experience further.
Dinner at the Holiday Inn Kolkata Airport by IHG, generally garnered positive feedback from guests. Many praised the quality and taste of the food, describing their dinners as good or even excellent. The dinner buffet particularly caught the attention of many with some highlighting its superb taste and hygiene. Positive remarks also extended to the dining staff, who were frequently noted for their excellent service, enhancing the overall dining experience.
However, there were a few criticisms. Some guests felt that certain aspects of the dinner buffet needed improvement, mentioning a lack of variety in particular areas like non-vegetarian soups. Additionally, there were occasional comments on food presentation, which a few guests found lacking. Despite these points, the general sentiment leaned towards satisfaction with the dinner offerings at the hotel.
Holiday Inn Kolkata Airport by IHG, boasts spacious rooms that many guests find clean and comfortable. The large room sizes are frequently mentioned, contributing to a comfortable stay. In particular, several guests highlighted that the rooms are well-maintained and cozy, adding to the overall pleasant experience.
However, some aspects of the rooms could use improvement. A few guests noted that while the rooms were generally clean, there were instances where cleanliness could be better with some describing rooms as dirty or untidy during their stay. Issues such as broken tiles, toilet leaks and problematic room locks were cited by others. Some rooms appeared to need renovations and upgrades to meet guest expectations with certain areas like hallway carpets and bathroom fittings also requiring attention.
Despite these issues, many reviews remain positive about the room size and comfort, emphasizing the clean, well-maintained spaces that contribute to a satisfactory stay. The spacious rooms, comfortable beds and overall cleanliness are recurring themes, suggesting that with some attention to maintenance, the hotel rooms can offer a very pleasant experience for travelers.
At the Holiday Inn Kolkata Airport by IHG, the bed quality has garnered a mix of opinions from guests. On the positive side, many travelers found the beds to be comfortable, cozy and clean. The presence of reading lights on the side of the beds added a convenient touch for those who like to read before sleeping. Some guests appreciated the spaciousness of the beds and the availability of both firm and soft pillows.
However, a significant number of guests were dissatisfied with the extra bed options, describing them as too small or not meeting expectations. Issues like damp sheets and unclean beds cropped up occasionally with some mentioning the presence of hairs from previous guests. A few reviews also highlighted problems such as broken door handles and drawers, along with third-grade linens, which detracted from the overall comfort.
In summary, while the primary beds at the Holiday Inn Kolkata Airport generally received favorable comments for their comfort and cleanliness, the extra bed provisions and some maintenance issues left room for improvement.
The cleanliness of the Holiday Inn Kolkata Airport by IHG, presents a mixed picture based on guest reviews. Positive feedback highlights that rooms are clean and the overall premise is well-maintained, contributing to a clean ambiance. Guests appreciated the clean and cozy environment, which suggests that some areas of the hotel meet satisfactory cleanliness standards.
However, a significant number of reviews point out issues that need attention. There were frequent mentions of rooms not being cleaned properly with specific complaints about dusty lifts, stained and dirty carpets, unclean chairs and bathrooms lacking cleanliness. Rooms were often described as dirty, stuffy and full of dust and some guests noted abysmal levels of hygiene. Additionally, corridors were reported to have a poor cleanliness standard and an unpleasant smell.
Given the feedback, while some guests found the rooms and property clean, there's a notable inconsistency in maintaining cleanliness standards throughout the hotel, indicating a need for improvement in housekeeping and overall hygiene practices.
Holiday Inn Kolkata Airport by IHG, receives high praise for its staff, frequently highlighted in guest reviews. Described as courteous, helpful and friendly, the staff's consistent professionalism and hospitality create a welcoming atmosphere. Many guests noted the staff's accommodating nature with specific mentions of their assistance with early check-ins and their warm, responsive service.
The service quality stood out, characterized by terms such as excellent, exceptional and great. From the reception to the restaurant and even the housekeeping, the staff's competence and pleasant behavior are frequently commended. Notably, the service delivered meets and sometimes exceeds the standard expected, showing a significant improvement in service quality over time.
Despite some negative feedback regarding the knowledge and efficiency of the front desk staff, the overall impression remains positive due to the overwhelming support and polite demeanor of the rest of the team. The security team, bell boys and service people are particularly noted for their delightful and respectful interactions. Overall, guests enjoy a warm and pleasant experience with the staff evidently dedicated to ensuring guests' comfort and satisfaction.
The Holiday Inn Kolkata Airport offers guests complimentary wifi and when it functions well, the speed is commendable, providing a satisfactory online experience. However, the reliability of the wifi can be inconsistent. Some guests have encountered poor connectivity and slow speeds, indicating that improvements are needed to ensure a more consistent and reliable service. Despite these occasional drawbacks, the availability of free wifi remains a valuable amenity for many travelers.
The gym at the Holiday Inn Kolkata Airport by IHG, generally receives positive feedback from guests. Despite being described as small, it is appreciated for its well-maintained and well-equipped facilities. Some reviews note that the gym is a bit old, but it is still seen as a good place for a run and overall exercise. Guests highlight the availability of the gym as a beneficial feature during their stay.
The Holiday Inn Kolkata Airport by IHG, features a well-maintained rooftop swimming pool that guests generally find impressive. The pool stands out for its cleanliness and upkeep, making it a pleasant spot for relaxation. It is described as both big and heated, adding to the comfort of the experience. Despite occasional closures and some reviews mentioning the pool being out of order, guests who have had the chance to use it often comment on its appealing natural outdoor setting and its positioning on the top floor offering nice views. Overall, the pool area is well-regarded, though it's worth checking its availability during your stay.
Holiday Inn Kolkata Airport by IHG, is highly regarded as a family-friendly destination. The hotel provides a welcoming atmosphere geared towards families, ensuring a pleasant stay for both parents and children. With family rooms available, it caters specifically to those traveling with loved ones. The staff and services are particularly praised for their family-friendly nature, further enhancing the comfort and enjoyment for guests. Despite one negative mention, the overall sentiment indicates that the hotel is a suitable choice for family trips.
Holiday Inn Kolkata Airport by IHG, presents a mixed bag of reviews regarding its five-star rating. While some guests have described their stay as a definite five-star experience, boasting five-star quality and amenities, others found it scarcely met the high expectations set by a five-star designation. A few reviews noted that the service and facilities fell short with some guests rating it closer to a three-star establishment. Despite this, the majority highlighted its alignment with the anticipated standards of a five-star hotel, though comparisons to other five-star establishments occasionally reveal room for improvement, particularly with aspects like the lift. Overall, it provides a near-luxury experience with room for some service enhancements.
Holiday Inn Kolkata Airport by IHG, caters to business travelers with a corporate-friendly environment and dedicated business facilities. There are corporate rooms specifically designed to meet the needs of professionals and a business center is available on-site, ensuring that guests have access to essential services. Although a few remarks highlight that water bottle replenishment could be improved, overall, the hotel is identified as suitable for business purposes. The presence of other business properties nearby enhances its appeal for corporate guests conducting business development.
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Location
Guests also appreciate its proximity to key areas such as Eco Park, the new town area and Sector 5, making it a suitable option for both business and leisure stays. The hotel's location offers easy access to nearby restaurants, local markets and even a mall, adding to the overall convenience for guests.
While the majority of reviews emphasize the positive aspects of the location, a few guests mentioned that the external environment and road conditions could be improved. Nonetheless, the overall sentiment reflects satisfaction with the location's strategic placement, especially for those prioritizing airport access.
In summary, the Holiday Inn Kolkata Airport is highly regarded for its strategic and convenient location near the airport, making it a top choice for travelers seeking ease and accessibility.
Breakfast
Guests appreciated the taste and variety offered, describing the breakfast as "very good," "delicious," and "too good." The breakfast buffet in particular was praised for its assortment, described by some as excellent and satisfying. Many felt the options were adequately diverse and the food was fresh.
However, there were some suggestions for improvement. A few guests noted that the breakfast service could be chaotic and crowded at times and mentioned the need for better organization. There were also calls for more variety, including options for diabetics and an increased selection of fruits, salads and other items.
While the overall sentiment was largely positive with guests enjoying the tasty and well-presented meals, addressing these areas could enhance the overall breakfast experience further.
Dinner
However, there were a few criticisms. Some guests felt that certain aspects of the dinner buffet needed improvement, mentioning a lack of variety in particular areas like non-vegetarian soups. Additionally, there were occasional comments on food presentation, which a few guests found lacking. Despite these points, the general sentiment leaned towards satisfaction with the dinner offerings at the hotel.
Rooms
However, some aspects of the rooms could use improvement. A few guests noted that while the rooms were generally clean, there were instances where cleanliness could be better with some describing rooms as dirty or untidy during their stay. Issues such as broken tiles, toilet leaks and problematic room locks were cited by others. Some rooms appeared to need renovations and upgrades to meet guest expectations with certain areas like hallway carpets and bathroom fittings also requiring attention.
Despite these issues, many reviews remain positive about the room size and comfort, emphasizing the clean, well-maintained spaces that contribute to a satisfactory stay. The spacious rooms, comfortable beds and overall cleanliness are recurring themes, suggesting that with some attention to maintenance, the hotel rooms can offer a very pleasant experience for travelers.
Beds
However, a significant number of guests were dissatisfied with the extra bed options, describing them as too small or not meeting expectations. Issues like damp sheets and unclean beds cropped up occasionally with some mentioning the presence of hairs from previous guests. A few reviews also highlighted problems such as broken door handles and drawers, along with third-grade linens, which detracted from the overall comfort.
In summary, while the primary beds at the Holiday Inn Kolkata Airport generally received favorable comments for their comfort and cleanliness, the extra bed provisions and some maintenance issues left room for improvement.
Cleanliness
However, a significant number of reviews point out issues that need attention. There were frequent mentions of rooms not being cleaned properly with specific complaints about dusty lifts, stained and dirty carpets, unclean chairs and bathrooms lacking cleanliness. Rooms were often described as dirty, stuffy and full of dust and some guests noted abysmal levels of hygiene. Additionally, corridors were reported to have a poor cleanliness standard and an unpleasant smell.
Given the feedback, while some guests found the rooms and property clean, there's a notable inconsistency in maintaining cleanliness standards throughout the hotel, indicating a need for improvement in housekeeping and overall hygiene practices.
Staff
The service quality stood out, characterized by terms such as excellent, exceptional and great. From the reception to the restaurant and even the housekeeping, the staff's competence and pleasant behavior are frequently commended. Notably, the service delivered meets and sometimes exceeds the standard expected, showing a significant improvement in service quality over time.
Despite some negative feedback regarding the knowledge and efficiency of the front desk staff, the overall impression remains positive due to the overwhelming support and polite demeanor of the rest of the team. The security team, bell boys and service people are particularly noted for their delightful and respectful interactions. Overall, guests enjoy a warm and pleasant experience with the staff evidently dedicated to ensuring guests' comfort and satisfaction.
Wi-Fi
Gym
Pool
Family
5 Star
Business
Yes, Holiday Inn Kolkata Airport by IHG has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Kolkata Airport by IHG.
No, Holiday Inn Kolkata Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Kolkata Airport by IHG.
Yes, Holiday Inn Kolkata Airport by IHG has a gym.
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