Arthotel ANA Gold in Augsburg offers a unique blend of tranquility and convenience. Nestled in a quiet neighborhood, it provides a serene retreat, while being just a short tram ride from the bustling city center. The hotel's prime location is amplified by its excellent public transport links, free parking and proximity to key amenities like grocery stores and shopping facilities. The charming, peaceful atmosphere, complemented by modern amenities such as a swimming pool and sauna, significantly enhances the guest experience.
Breakfast at Arthotel ANA Gold is frequently praised for its extensive and varied buffet, featuring a wide selection of sweet and savory items that often exceed guests' expectations. The inviting breakfast room and terrace make for a pleasant dining atmosphere, further enriched by the availability of coffee and tea throughout the day.
The rooms receive mixed feedback. On the positive side, they are often described as clean, nicely furnished and welcoming. Guests appreciate the spacious layouts in family rooms and the thoughtful design features. However, some consistent criticisms point to issues such as room size, limited ventilation and occasional cleanliness problems, including reports of dust and outdated furnishings.
Cleanliness within the hotel brings varied experiences. While many guests find the rooms clean and well-maintained with a special mention of clean towels and linens, some have noted issues like dirty bathrooms, mold and insufficient housekeeping. Maintenance problems such as broken windows and outdated fixtures were also reported.
The staff at Arthotel ANA Gold earns frequent accolades for their friendliness and helpfulness. Guests often highlight the reception staff for their exceptional service and dedication, despite occasional understaffing that can lead to delays. Overall, the staff’s positive attitude significantly contributes to the overall pleasant atmosphere.
Free Wi-Fi is available throughout the property, but it tends to be inconsistent with several guests experiencing slow speeds and regular disconnections. Nonetheless, the hotel's complimentary amenities, including 24/7 coffee and tea, add a delightful touch to the stay.
The spa facilities are a standout feature with guests frequently praising the modern and comfortable design of the wellness area. The pool and sauna are particularly favored for their cleanliness and relaxing ambiance, despite some noting the spa area’s small size and occasional closures.
The gym, while equipped with a good range of equipment, receives mixed reviews. Some guests appreciate the presence of a gym, sauna and pool, while others mention issues with accessibility, maintenance and signage.
The pool area, described as atmospheric and relaxing, is appreciated for its cleanliness and sufficiency for a few laps, though there are some complaints about the temperature and limited opening hours.
For families, Arthotel ANA Gold is an excellent choice, offering comfortable family rooms and numerous child-friendly amenities such as games and books. Despite minor issues with bathroom conditions, the overall family experience is positive with the hotel providing a welcoming and relaxing environment.
The beds at Arthotel ANA Gold are generally praised for comfort and quality with many guests finding them super comfortable and clean. However, some reviews mention issues like worn-out mattresses and lack of support, which affect sleep quality.
In summary, Arthotel ANA Gold provides a balanced mix of modern amenities, a peaceful location and friendly service, making it a suitable option for both leisure and business travelers, although there are areas needing improvement, particularly in room maintenance and Wi-Fi reliability.
Categories
Pool
Indoor Pool
Spa
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Kissing