Arthotel ANA Gold

Augsburg 48.34837300, 10.87624600 , Nanette-streicher-str. 4 (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsArthotel ANA Gold in Augsburg offers a unique blend of tranquility and convenience. Nestled in a quiet neighborhood, it provides a serene retreat, while being just a short tram ride from the bustling city center. The hotel's prime location is amplified by its excellent public transport links, free parking and proximity to key amenities like grocery stores and shopping facilities. The charming, peaceful atmosphere, complemented by modern amenities such as a swimming pool and sauna, significantly enhances the guest experience.

Breakfast at Arthotel ANA Gold is frequently praised for its extensive and varied buffet, featuring a wide selection of sweet and savory items that often exceed guests' expectations. The inviting breakfast room and terrace make for a pleasant dining atmosphere, further enriched by the availability of coffee and tea throughout the day.

The rooms receive mixed feedback. On the positive side, they are often described as clean, nicely furnished and welcoming. Guests appreciate the spacious layouts in family rooms and the thoughtful design features. However, some consistent criticisms point to issues such as room size, limited ventilation and occasional cleanliness problems, including reports of dust and outdated furnishings.

Cleanliness within the hotel brings varied experiences. While many guests find the rooms clean and well-maintained with a special mention of clean towels and linens, some have noted issues like dirty bathrooms, mold and insufficient housekeeping. Maintenance problems such as broken windows and outdated fixtures were also reported.

The staff at Arthotel ANA Gold earns frequent accolades for their friendliness and helpfulness. Guests often highlight the reception staff for their exceptional service and dedication, despite occasional understaffing that can lead to delays. Overall, the staff’s positive attitude significantly contributes to the overall pleasant atmosphere.

Free Wi-Fi is available throughout the property, but it tends to be inconsistent with several guests experiencing slow speeds and regular disconnections. Nonetheless, the hotel's complimentary amenities, including 24/7 coffee and tea, add a delightful touch to the stay.

The spa facilities are a standout feature with guests frequently praising the modern and comfortable design of the wellness area. The pool and sauna are particularly favored for their cleanliness and relaxing ambiance, despite some noting the spa area’s small size and occasional closures.

The gym, while equipped with a good range of equipment, receives mixed reviews. Some guests appreciate the presence of a gym, sauna and pool, while others mention issues with accessibility, maintenance and signage.

The pool area, described as atmospheric and relaxing, is appreciated for its cleanliness and sufficiency for a few laps, though there are some complaints about the temperature and limited opening hours.

For families, Arthotel ANA Gold is an excellent choice, offering comfortable family rooms and numerous child-friendly amenities such as games and books. Despite minor issues with bathroom conditions, the overall family experience is positive with the hotel providing a welcoming and relaxing environment.

The beds at Arthotel ANA Gold are generally praised for comfort and quality with many guests finding them super comfortable and clean. However, some reviews mention issues like worn-out mattresses and lack of support, which affect sleep quality.

In summary, Arthotel ANA Gold provides a balanced mix of modern amenities, a peaceful location and friendly service, making it a suitable option for both leisure and business travelers, although there are areas needing improvement, particularly in room maintenance and Wi-Fi reliability.
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Categories
Dog Friendly Hotel
This hotel welcomes pets. It offers comfortable accommodations and is well-located for exploring Augsburg. The hotel's pet-friendly environment ensures a pleasant stay for all guests.

Business Hotel
This hotel offers rooms and caters to business travelers with essential services. It is a stylish option with free Wi-Fi and well-equipped rooms.

Cheap Hotel
Offering a blend of style and affordability, this arthotel provides comfortable rooms with unique design elements. It's a good option for travelers looking for a memorable stay without spending too much.

3-Star Hotel
This hotel offers comfortable rooms at a budget price. It provides a good value for money with essential amenities.

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Gym

Hotel with Indoor Pool

Room Types
Single Room Warmly furnished room with a flat-screen satellite TV, free Wi-Fi and a private bathroom.

Double Room Warmly furnished room with a flat-screen satellite TV, free Wi-Fi and a private bathroom. No extra bed is available in this room category.

Triple Room Warmly furnished room with a flat-screen satellite TV, free Wi-Fi and a private bathroom.

Quadruple Room Featuring a terrace, this quadruple room also provides a safe deposit box and a TV. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
'Arthotel ANA Gold' in Augsburg boasts a prime location that combines tranquility with convenience. Nestled in a quiet neighborhood, it offers guests a peaceful retreat while still being only a short distance from the bustling city center. The hotel is well-connected to public transportation with a tram stop just a few minutes' walk away. This makes the heart of Augsburg easily accessible, typically within a 10-minute tram ride.

The surrounding area provides additional convenience with amenities such as a grocery store and shopping facilities close by. Free parking spaces are readily available near the hotel and the proximity to major highways adds to its accessibility.

Guests appreciate the balance of a central yet serene location, making it suitable for both leisure and business trips. The charming, quiet atmosphere, coupled with modern amenities like a swimming pool and sauna, enhances the overall stay experience. The hotel's setting on a quiet side street with nearby green spaces further contributes to a restful environment. In summary, the 'Arthotel ANA Gold' offers a strategic and favorable location for exploring Augsburg with excellent public transport links, essential amenities and a peaceful ambiance.

Breakfast
The breakfast experience at Arthotel ANA Gold receives generally favorable feedback from guests with many appreciating the extensive and varied selection available. Descriptions of the breakfast buffet often highlight its plenitude with a diversity of sweet and savory items including fresh rolls, pancakes, waffles, sausages, cheeses, cold cuts, fruits and more. Guests frequently mention that the breakfast is delicious, plentiful and meets all expectations with some labeling it as excellent, superb and top-notch.

The breakfast room and adjoining terrace provide a welcoming and inviting atmosphere, contributing to an enjoyable dining experience. Additionally, the availability of coffee and tea throughout the day is a positive feature noted by several reviewers.

However, there are occasional criticisms regarding the timeliness of replenishing food items. Some guests found the breakfast buffet nearly empty later in the morning and certain selections were not always refilled promptly. There are also sporadic mentions of specific items like coffee and certain meats not meeting the taste preferences of some guests.

On balance, the breakfast at Arthotel ANA Gold provides a largely satisfying experience with a comprehensive and well-arranged buffet, despite a few areas for improvement in terms of maintaining stock and variety.

Rooms
The guest reviews of Arthotel ANA Gold's rooms present a mixed picture with many highlighting the aesthetic appeal and cleanliness, while others point out some significant drawbacks. Guests frequently mention that rooms are clean, nicely furnished and have a pleasant and cozy atmosphere. The design of the rooms, along with features like spacious layouts for families and specific rooms, lightproof blinds and a functional layout, are appreciated. Several reviews note that the rooms are spacious, particularly those suited for families and well-decorated with a good atmosphere.

However, there are a number of consistent criticisms regarding room size. Many guests find the rooms to be small with cramped bathrooms and limited ventilation. Issues with cleanliness also surface multiple times with reports of dust, mold and outdated furnishings. Some specific complaints highlight structural and maintenance problems, such as broken furniture, leaky windows, noisy street-facing rooms and old or poorly functioning bathrooms. Additionally, there are mentions of poor lighting, inadequate storage and temperature control issues with rooms being either too hot or too dark.

Despite these flaws, the swimming pool and other facilities are generally described as clean and well-maintained and the staff is frequently lauded as friendly and helpful. While some rooms need updating and better maintenance, the overall feedback suggests that with some improvements, the hotel has the potential to offer a comfortable stay.

Beds
At Arthotel ANA Gold, reviews regarding bed comfort present a mixed but insightful picture. Many guests highlight the beds as extremely and super comfortable, cozy and pleasant. Numerous comments praise the beds for being clean, fresh and featuring very comfortable mattresses, often emphasizing the good quality of the bedding.

However, some contrasting opinions could not be ignored. Several guests reported issues such as worn-out mattresses, sagging beds and mattresses lacking proper support, which affected their sleep quality. Some found the beds to be too soft or stiff, while others noted an undesirable level of wear and tear. Remarks on specific details included thin blankets and the occasional dust under the bed.

Though the overall sentiment leans towards comfort, particularly for those who enjoy softer beds, these mixed reviews suggest that guests might experience varying levels of rest based on their individual preferences and the specific room they are assigned.

Cleanliness
Reviews of Arthotel ANA Gold paint a mixed picture regarding the cleanliness of the hotel. On the positive side, several guests noted that the rooms were clean, beds were comfortable and the facilities were generally maintained well. Some highlighted the clean and fragrant nature of the towels and bed linens and described the hotel as clean and beautiful. The hotel staff was frequently commended for their helpfulness.

However, cleanliness seems to be an area requiring major improvement. Numerous guests reported issues such as dirty bathrooms, mold, dust in corners and spider webs. The window mold, dirty grout in bathrooms and dusty furniture were recurring complaints. There were also multiple instances of unemptied trash cans, dirty ashtrays and stained sheets, which detracted significantly from the overall experience.

Guests also pointed out problems with maintenance, mentioning broken windows, fragile curtains and damaged bathroom fixtures. Some found evidence of previous guests, such as hair in showers and clogged drains, which contributed to a feeling of insufficient cleaning.

While some areas of the hotel, like the pool and sauna, were praised for their redeeming qualities, they also received criticism for cleanliness issues. Ultimately, there appears to be a significant inconsistency in the housekeeping services which affects the guest experience at Arthotel ANA Gold.

Staff
Visitors to Arthotel ANA Gold commonly commend the exceptional friendliness and helpfulness of the staff. Numerous guests describe the team as super friendly, always ready to assist and consistently polite. The reception staff, in particular, receives high praise for their kindness and dedication to resolving issues promptly, including the apparent efforts of the hotel manager.

The cleaning staff also earns favorable mentions for their friendliness, contributing to a positive atmosphere during guests' stays. The general attitude and supportiveness of the employees are striking features noted by many.

However, the reviews also highlight some staffing challenges. While the staff is generally described as friendly and efficient, there are mentions of understaffing issues with reception often being unmanned or staff members being less visible, especially during breakfast or evening hours. Some guests experienced delays or difficulties due to a lack of staff presence, which at times dampened the otherwise warm and welcoming atmosphere. There were also a couple of mentions of occasional mistakes and overwhelming situations handled by trainees.

Despite these hiccups, guests still largely appreciate the staff's overall friendliness and willingness to help, making the atmosphere generally pleasant and accommodating.

Wi-Fi
Arthotel ANA Gold offers free Wi-Fi throughout the property, which can be convenient for many guests. However, reviews indicate that the Wi-Fi performance might be inconsistent with several guests experiencing slow speeds, constant disconnections and even total failures at times. Despite these challenges, the hotel does provide coded access for the Wi-Fi.

On a brighter note, one of the standout features of Arthotel ANA Gold is its complimentary amenities. Guests can enjoy free coffee and tea around the clock with a cozy coffee corner available 24/7. This includes access to hot chocolate and, during festive seasons, treats such as Christmas sweets. Such thoughtful touches, alongside their friendly and helpful staff, add to the charm of the stay.

While the Wi-Fi may require some improvements, the complimentary coffee and attentive service significantly enhance the overall guest experience.

Spa
The spa facilities at Arthotel ANA Gold stand out as a strong highlight among guest reviews. Visitors frequently describe the wellness area as "very nice," "super," and "impressive," noting its modern and comfortable design. The pool and sauna, often mentioned as key features, are considered clean and appealing, providing a pleasant and relaxing environment.

Several guests appreciated the small yet well-equipped nature of the wellness area, emphasizing that it makes for a great and inviting place to unwind. Despite its size, the areas dedicated to the sauna and showers received positive feedback for their thoughtful design. Features like the pool in the basement and the comprehensive wellness facilities seem to be the primary reasons guests enjoyed their stay, often describing these amenities as "the highlight" of the hotel.

Although a few noted the spa area's small size and occasional closures, the consensus remains that the spa is well-maintained, modern and provides an excellent point of relaxation. In addition, the cleanliness of the spa area consistently impressed guests, further adding to the overall positive experience at the hotel's wellness facilities.

Gym
Arthotel ANA Gold's gym receives mixed reviews from its guests. On the positive side, the fitness center is often described as sufficient and beautiful with a good range of equipment. Many guests were delighted to find a gym, sauna and pool available with some highlighting the combined wellness offerings as a key reason for their stay. The sauna and pool, in particular, garnered praise for their condition and the quality of the showers in the wellness area.

However, there are areas where the gym falls short. Some guests struggled to locate the fitness center or received no clear signage, which marred their experience. Others noted that the gym could benefit from more regular cleaning and better equipment. Additionally, the gym's accessibility was sometimes an issue, as it was occasionally closed until morning, limiting early workouts. There were also comments about the fitness room being sparse and not meeting some guests' expectations. Nonetheless, for those seeking basic fitness amenities along with a pleasant sauna and pool, Arthotel ANA Gold provides a solid option.

Pool
The pool area at Arthotel ANA Gold receives mixed but generally positive feedback from guests. Many visitors highlight the pool, alongside the sauna, as a standout feature of the hotel. The indoor pool and spa facilities, described as both nice and atmospheric, provide a relaxing environment and are available free of charge. Guests appreciate the cleanliness and maintenance of the pool with several mentioning that it’s an appealing and relaxing space. Despite its small size, the pool is admired for being sufficient for swimming a few laps.

However, some guests note that the pool's temperature often leans towards the colder side, which detracts from the experience for some. The limited opening hours, especially on Sundays and occasional overcrowding are also points of concern. Additionally, there are a few mentions of the pool area having a musty smell and instances where the pool was not clean or operational. Despite these issues, the overall sentiment toward the pool and sauna is largely positive with many guests enjoying the facilities and considering them a highlight of their stay.

Family
Arthotel ANA Gold offers an inviting setting that makes it an excellent choice for families seeking a relaxing getaway. The hotel provides a warm and welcoming atmosphere with numerous amenities catering specifically to children. Families frequently noted the comfortable beds and pleasant family rooms, including those with connecting doors and separate toilets, which are especially important for larger families.

Children are kept entertained with a variety of games, coloring supplies and children's books available at the hotel, ensuring they have plenty of activities to enjoy during their stay. The general environment of the hotel is family-friendly with staff receiving praise for their friendliness and attentiveness.

Though there were minor issues with the condition and cleanliness of the bathroom in some cases, the overall experience for families was overwhelmingly positive. The ambiance with its lovely details and the peace and tranquility of the hotel added to the relaxation of the trip. Potential guests with families should double-check their bookings to ensure accuracy, as there have been occasional issues reported. Nonetheless, Arthotel ANA Gold remains a strong contender for families looking for a cozy, accommodating place to spend their vacation.

Business
Arthotel ANA Gold proves to be a practical choice for business travelers visiting Augsburg. Guests appreciated its good price-performance ratio, making it an economical option for those on work trips. The hotel's excellent public transport connections, including accessibility to the congress center, enhance its convenience for business-related activities. Its location allows easy access to the central core of Augsburg, adding to the efficiency of commuting. Overall, the business-friendly environment and suitability for business trips make it a favored option among professionals.

Heated Pool
Arthotel ANA Gold features a heated freshwater swimming pool that receives numerous positive mentions from guests. Many appreciate the pool for being warm and consistently clean. The combination of the pool and sauna is highlighted as significant perks of the establishment, ensuring a relaxing experience for visitors. However, there are occasional remarks about the pool being cold, which seems to contradict the general consensus of it being heated. The hotel's sauna also receives mixed feedback regarding its temperature. Overall, the warm and clean pool stands out as a prominent feature for guests seeking leisure and comfort.

Indoor Pool
Arthotel ANA Gold features an indoor swimming pool that adds a touch of leisure to the stay. Guests generally appreciate the availability and free use of the pool, noting its convenience and value, as the price includes both the pool and sauna. The pool area is described as nice with some guests enjoying its tropical ambiance. Spacious rooms and a wellness area complement the pool amenities, enhancing overall comfort. However, some guests reported issues with cleanliness and temperature, indicating that the heating and upkeep could occasionally fall short. Nonetheless, the indoor pool remains a well-liked facility among visitors.

Dog Friendly
Arthotel ANA Gold has established a reputation as a pet-friendly haven for guests traveling with dogs. Multiple reviews highlight the welcoming environment for dogs with guests frequently noting that the hotel allowed dogs and created a friendly atmosphere for them. Confirmed pet-friendly policies make it easy and convenient to bring a dog along, a feature particularly appreciated by pet owners. Additionally, the hotel offers extra cleaning measures to accommodate guests with pet allergies, ensuring a comfortable stay for everyone. The overall dog-friendly approach of Arthotel ANA Gold is a standout benefit for travelers wanting to include their furry companions in their travel plans.


Yes, Arthotel ANA Gold has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Arthotel ANA Gold.

Yes, Arthotel ANA Gold welcomes dogs.

No, parking facilities aren't available at Arthotel ANA Gold.

Yes, Arthotel ANA Gold has a gym.

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